Issues Connecting from Windows 10 Laptop



  • Hi Guys,

    My name is Tom, I got my Duet WiFi last week and have been in the process of setting it up.

    I'm having an issue connecting to the web server but only on a laptop running windows 10. I had an old laptop running Vista so I got that out and it connects fine. Can also connect from my Iphone no problems. Has anyone had a similar issue and found a solution?

    I can ping from both laptop's, all reply's fine.
    Have turned off windows firewall and defender just in case.
    Both laptops are running the same version of Firefox and have tried Chrome and get the same result.
    My home router is a Draytek and I have a simple LAN configuration.

    Any help much appreciated.

    Thanks!

    Tom



  • I'll assume your printer has been connected to your local WiFi and has an IP and that the IP is sitting on the same network as the laptop via the same access points and routers, etc ?

    Same issue with different browsers ?

    Have you tried turning off windows firewall for a moment ?

    Jeff



  • Try with Chrome as the Browser Edge is not Good IMHO



  • @Dougal1957:

    Try with Chrome as the Browser Edge is not Good IMHO

    I'll second that, I avoid IE and Edge at all costs. Chrome is my goto browser with FF being a backup for those rare occasions. From what I understand with Apple products no matter which browser you use they all use the Safari rendering engine, Apple mandated thing.

    Jeff



  • Apple do use Safari as you say but there are versions of both Chrome and FF for the Mac OS (Suspect same is also true for IoS devices).

    Doug



  • @Dougal1957:

    Apple do use Safari as you say but there are versions of both Chrome and FF for the Mac OS (Suspect same is also true for IoS devices).

    Doug

    Yes, however Chrome and FF still end up using the Safari rendering engine on the back side. Yep it's that messed up. This is on IOS devices at least, can't speak about the Mac OS.

    Jeff



  • @(In)Sanity:

    I'll assume your printer has been connected to your local WiFi and has an IP and that the IP is sitting on the same network as the laptop via the same access points and routers, etc ?

    Same issue with different browsers ?

    Have you tried turning off windows firewall for a moment ?

    Jeff

    Hi Jeff,

    Yeah the Duet can talk to Pronterface no issue. Has been enabled and added to the WiFi. Like I say I can then get to the web interface on my phone and old laptop just not on the newest laptop I have and as far as I can tell the only difference is the windows version.

    Same issue with both Firefox and Chrome, Firewall and defender both off and still get nothing. The page hangs and will sometimes load the duet name on the tab but the page stays blank.

    Thanks

    Tom



  • What firmware version are you running on the Duet WiFi? I would start by upgrading the WiFi Server, Web interface firmware and RepRap firmware. Use one of your working machines to do this.

    CTRL + F5 is a hard browser reload which might also do something…but might not.

    Jeff



  • @(In)Sanity:

    What firmware version are you running on the Duet WiFi? I would start by upgrading the WiFi Server, Web interface firmware and RepRap firmware. Use one of your working machines to do this.

    CTRL + F5 is a hard browser reload which might also do something…but might not.

    Jeff

    should have mentioned, Already done all. firmware was on 1.15b. Now on 1.17b and have done the server to 1.03. I'm pretty sure its something on the windows side.



  • I would look at stuff like ad blockers, AV software, Browser plug in's..etc. Perhaps even something that came with the machine.

    Jeff


  • administrators

    Try using Chrome and press control-shift-J to open the debugging console. Then enter the Duet IP address in the address bar and check for error messages in that console.



  • @dc42:

    Try using Chrome and press control-shift-J to open the debugging console. Then enter the Duet IP address in the address bar and check for error messages in that console.

    I have had a go, I don't know if this means anything much but this is what is returned:

    M35 html,chromewebdata:6SW registered
    newtab-serviceworker.js:1 Service Worker termination by a timeout timer was canceled because DevTools is attached.
    Navigated to data:text/html,chromewebdata
    http://192.168.6.234/:1 GET http://192.168.6.234/ net::ERR_CONNECTION_RESET


  • administrators

    Try pinging the IP address of the Duet, both with the Duet powered up (should always succeed, with a round trip time of under a millisecond), and with the Duet powered down (should always fail).

    That's an unusual IP address. What sort of network do you have? If you have a PC connected via USB, do you get any messages on it when you try to load the web interface?



  • @dc42:

    Try pinging the IP address of the Duet, both with the Duet powered up (should always succeed, with a round trip time of under a millisecond), and with the Duet powered down (should always fail).

    That's an unusual IP address. What sort of network do you have? If you have a PC connected via USB, do you get any messages on it when you try to load the web interface?

    Ping is fine it averages 3ms over a minute. Its nothing special just a non-standard subnet. I'm sure the Duet itself is fine I can see it in the DHCP table and connect from other devices just not on this machine. I will get a PCAP done and take a look to see if there's anything suspicious going on.



  • @t0a0c said in Issues Connecting from Windows 10 Laptop:

    I have had a go, I don't know if this means anything much but this is what is returned:
    M35 html,chromewebdata:6SW registered
    newtab-serviceworker.js:1 Service Worker termination by a timeout timer was canceled because DevTools is attached.
    Navigated to data:text/html,chromewebdata
    http://192.168.6.234/:1 GET http://192.168.6.234/ net::ERR_CONNECTION_RESET

    The "data:text/html,chromewebdata" URL value (called kUnreachableWebDataURL in Chromium) is loaded whenever a URL fails to load in a frame (for example, via RenderFrameImpl::didFailProvisionalLoad and LoadNavigationErrorPage). The issue you explained is kind of a bug where Android WebView built on chromium fails to loads the page in question due unmapped ssl error.


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