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Board cannot update firmware

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Firmware installation
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  • undefined
    T3P3Tony administrators
    last edited by 10 Jan 2017, 20:41

    please can you do a cut and paste of the M997 response, I think capitalisation is important so try with the files names as they are here:
    https://duet3d.com/wiki/Updating_WiFi_firmware_or_DuetWebControl_files

    www.duet3d.com

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    • undefined
      GeckoBox3D
      last edited by 1 Oct 2017, 21:45 10 Jan 2017, 21:44

      I'm using M997 S0…. it responds with

      SENT: M997 S0
      RECEIVED: Error: Firmware binary "DuetWiFiFirmware.bin" not found

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      • undefined
        InSanity
        last edited by 10 Jan 2017, 21:52

        Sounds like you file needs to be named exactly "DuetWiFiFirmware.bin" with the same exact capitalization.

        Jeff

        Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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        • undefined
          GeckoBox3D
          last edited by 10 Jan 2017, 22:44

          I have tried that, and it doesn't work. I have updated my old duet board using the downloaded file names before. I also doubt that is the issue, as if it was everyone else who downloaded the latest update would have this problem.

          Does anyone know how to start from scratch and reupload firmware?

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          • undefined
            InSanity
            last edited by 10 Jan 2017, 23:23

            I used backup procedure #3 when I replaced my main CPU on the board. See link:

            Updating main firmware

            Jeff

            Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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            • undefined
              dc42 administrators
              last edited by 11 Jan 2017, 00:03

              If you upload new firmware via DWC and accept DWC's offer to install it, then DWC will do the file renaming for you. If you copy the new firmware file to the SD card any other way, then you need to rename the file to the correct name yourself.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • undefined
                T3P3Tony administrators
                last edited by 11 Jan 2017, 00:12

                @dc42:

                If you upload new firmware via DWC and accept DWC's offer to install it, then DWC will do the file renaming for you. If you copy the new firmware file to the SD card any other way, then you need to rename the file to the correct name yourself.

                That I did not know. How clever is it (just strip the last characters in the file name or inspect the binary header for what firmware type it is?)

                www.duet3d.com

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                • undefined
                  GeckoBox3D
                  last edited by 11 Jan 2017, 17:11

                  I will be using the software in back up procedure 3 tonight to bring the board back to life… However I might suggest that incompatible firmware/DWC/wifiserver releases should come with a warning message to stop incompatible installs. Having the wiki is great, but it feels backwards to have to find important info in it after you make the mistake....

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                  • undefined
                    InSanity
                    last edited by 11 Jan 2017, 17:31

                    @GeckoBox3D:

                    I will be using the software in back up procedure 3 tonight to bring the board back to life… However I might suggest that incompatible firmware/DWC/wifiserver releases should come with a warning message to stop incompatible installs. Having the wiki is great, but it feels backwards to have to find important info in it after you make the mistake....

                    You may actually have to downgrade the firmware and then update DWC and WiFIServer then upgrade as needed.

                    Jeff

                    Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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                    • undefined
                      dc42 administrators
                      last edited by 11 Jan 2017, 17:50

                      @GeckoBox3D:

                      I have tried that, and it doesn't work. I have updated my old duet board using the downloaded file names before. I also doubt that is the issue, as if it was everyone else who downloaded the latest update would have this problem.

                      If you send M997 manually then the file names in /sys must be exactly right, e.g. DuetWiFiFirmware.bin.

                      The general rule is:

                      1. Install new main firmware. This is always compatible with the previous version of DWC and DuetWiFiServer - although not necessarily compatible with much older versions of DWC.

                      2. Install the new DuetWiFiServer, if there is a new one.

                      3. Finally, install the new DWC.

                      In what way did it "not work" when you renamed the downloaded firmware file to DuetWiFiFirmware.bin and sent M997 S0 ?

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • undefined
                        GeckoBox3D
                        last edited by 12 Jan 2017, 09:24

                        It did exactly the same as explained above, if I try to upload it via the DWC it says 'error' in the loading bar (same as any upload including .stl files for printing), and if I upload it via usb I get the "DuetWifiFirmware.bin not found" message. This is with and without renaming the files.

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                        • undefined
                          dc42 administrators
                          last edited by 12 Jan 2017, 10:47

                          See backup procedure #1 at https://duet3d.com/wiki/Updating_main_firmware.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • undefined
                            thooijer
                            last edited by 12 Jan 2017, 11:03

                            Last night , experienced almost the same thing.
                            Updated in the wrong order via the web interface.
                            Could see a message that renaming failed in the web interface.
                            Adding the new DuetWifiFirmware.bin to the sd card in the sys folder then M997 S0 would wipe the DuetWifiFirmware.bin file and
                            gave the error :Firmware binary "DuetWiFiFirmware.bin" not found.
                            Procedure 3 did the trick, updated to the latest firmwares and webinterface now.

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                            • undefined
                              GeckoBox3D
                              last edited by 16 Jan 2017, 16:02

                              @thooijer:

                              Last night , experienced almost the same thing.
                              Updated in the wrong order via the web interface.
                              Could see a message that renaming failed in the web interface.
                              Adding the new DuetWifiFirmware.bin to the sd card in the sys folder then M997 S0 would wipe the DuetWifiFirmware.bin file and
                              gave the error :Firmware binary "DuetWiFiFirmware.bin" not found.
                              Procedure 3 did the trick, updated to the latest firmwares and webinterface now.

                              Exactly the same for me as well. Renaming files did not work at all, no matter what interface I used. Quite a pain though, I feel like there should be a warning message for installing non-compatible firmwares.

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                              • undefined
                                hum3
                                last edited by 18 Feb 2017, 17:31

                                Another in the heffalump trap!

                                I had loaded the Web Interface first. Fix was like procedure 1.

                                • Power down and extracted the uSD card

                                • Copy and rename the latest set of files

                                • Reinserted card and powered on

                                • Send the command on the web interface M997 S0 this upgraded the firmware

                                • Then upgraded the WIFI server using the web server

                                Looking better - so back to rebuild the Ormerod 1. Such quiet motors - lovely.,

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                                • undefined
                                  3dprinting meathead
                                  last edited by 19 Feb 2017, 04:38

                                  @hum3:

                                  Another in the heffalump trap!

                                  I had loaded the Web Interface first. Fix was like procedure 1.

                                  • Power down and extracted the uSD card

                                  • Copy and rename the latest set of files

                                  • Reinserted card and powered on

                                  • Send the command on the web interface M997 S0 this upgraded the firmware

                                  • Then upgraded the WIFI server using the web server

                                  Looking better - so back to rebuild the Ormerod 1. Such quiet motors - lovely.,

                                  Nice, I guess i was the odd ball out, I updated the web controller and interface no problem but couldn't update the firmware-had to rename it, and now all set.
                                  Now I just need to figure out how to enable the configurator file I made. Commence the forum search!

                                  Edit:Nailed it! on to BLtouch

                                  If I can learn it, than anyone can learn it.

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