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    • T3P3Tonyundefined
      T3P3Tony administrators
      last edited by

      Lykke

      Use M122 to see why the last reboot happened (ie was is softeare, power whatever).

      Also could it be the gcode file, something new in you start gcode that does something really odd?

      www.duet3d.com

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      • Zesty_Lykleundefined
        Zesty_Lykle
        last edited by

        Well, had a look, already tried the extrusion.
        That worked. But then, after I switched it on again to test that, so did the printing.
        So there is an intermittent fault that remains after a reboot.

        Shit, it happened again. And another symptom. My Macro's are not visible on the home page. I have to go to the macros page, they are all there. When I come back, they are refreshed and on my home page.
        It seems to be getting worse, now it tried to do a head crash.

        Looked at the power: Supply voltage: min 12.3, current 12.4, max 12.5, under voltage events: 0, over voltage events: 0

        Lykle
        Design, make and enjoy life

        Co Creator of the Zesty Nimble

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        • Zesty_Lykleundefined
          Zesty_Lykle
          last edited by

          It is not a reboot. It is a full lock up. Only way to get a responsive system is by switching it off and on again.
          One more thing I noticed. It only happens when I start a print. I can do extrudes, retracts, calibrations, doesn't matter.
          It does not matter if I have preheated the bed and hot end or not.

          It feels random, a file loads and prints, same file again loads and the printer jams.

          My start gcode:
          G28 ; home all axes
          M80 ; lights on
          M106 ; fan on
          G1 E2

          Currently printing. Some results of M122 while printing:
          MCU temperature: min 36.0, current 37.2, max 40.1
          Supply voltage: min 12.1, current 12.2, max 12.5, under voltage events: 0, over voltage events: 0

          Lykle
          Design, make and enjoy life

          Co Creator of the Zesty Nimble

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          • dc42undefined
            dc42 administrators
            last edited by

            If the extruder goes back and forth when it is trying to print, this could mean that you have sliced in relative coordinate mode (as recommended for RRF) but the printer is in absolute mode. Add M83 to your slicer start gcode.

            One reason you may see this is that in RRF 1.17 and 1.17a, each input source has its own relative/absolute extruder setting. An unforseen consequence was that an M83 command in config.g to set relative extrusion was forgotten once config.g had completed. This is fixed in 1.17b.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • Zesty_Lykleundefined
              Zesty_Lykle
              last edited by

              How would that explain the fact that a file prints perfectly and the next time I load the same file, it doesn't?
              Also, I am running 1.17b
              But I certainly will add M83 to the startup code. Thanks

              Lykle
              Design, make and enjoy life

              Co Creator of the Zesty Nimble

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              • dc42undefined
                dc42 administrators
                last edited by

                @Zesty_Lykle:

                How would that explain the fact that a file prints perfectly and the next time I load the same file, it doesn't?
                Also, I am running 1.17b
                But I certainly will add M83 to the startup code. Thanks

                Is that the next time you print the same file without restarting the Duet, or the next time after restarting the Duet?

                Some slicers put M83 in the starting gcode themselves when you specify relative extrusion.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • Zesty_Lykleundefined
                  Zesty_Lykle
                  last edited by

                  Ah, OK.
                  I will test it out tomorrow and let you know.
                  Thanks

                  Lykle
                  Design, make and enjoy life

                  Co Creator of the Zesty Nimble

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                  • Zatsitundefined
                    Zatsit
                    last edited by

                    Funny: Exactly the same problem, today at about the same time!

                    I was using version 1.17 downloaded on January 2 on a fresh DuetWifi.
                    Many successfull prints since, before suddenly the extruder went crazy at the beginning of an print (endless retracted-unretracted-retracted), then the DuetWebControl said "Communication error" and then died completely. Can not make it alive since: the page does not respond.

                    No power problems, no abnormal temperature. The red light next to the SD card is always on. I do not remember if it's normal or not …

                    I tried to switch to 1.17b, changing the bin files in the / sys directory of the SD card. No luck for now.

                    P.S.
                    I also can not access DuetWifi via USB.

                    The Windows drivers for the USB port that I downloaded (duet.inf and duetinf.cat) no longer work normally. Their re-installation results in the installation on the COM7 port of a component named "Bossa Program Port", and not "Duet 3DPrinter ...".

                    Examination of the "Bossa Program Port" shows that this is some Arduino stuff. What is that doing there? In any case, nothing good ...

                    As a result, I can not send any code to DuetWifi.

                    Any idea?

                    Creator of Zatsit, the delta printer with none assembly

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                    • InSanityundefined
                      InSanity
                      last edited by

                      @Zatsit:

                      I tried to switch to 1.17b, changing the bin files in the / sys directory of the SD card. No luck at the moment.

                      The firmware sits in the flash memory of the controller, changing it on the SD card without also telling it to Flash the controller does nothing. I don't have the bin file in my sys folder or SD card as it does nothing once flashed.

                      Jeff

                      Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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                      • Dougal1957undefined
                        Dougal1957
                        last edited by

                        @Zatsit:

                        Funny: Exactly the same problem, today at about the same time!

                        I was using version 1.17 downloaded on January 2 on a fresh DuetWifi.
                        Many successfull prints since, before suddenly the extruder went crazy at the beginning of an print (endless retracted-unretracted-retracted), then the DuetWebControl said "Communication error" and then died completely. Can not make it alive since: the page does not respond.

                        No power problems, no abnormal temperature. The red light next to the SD card is always on. I do not remember if it's normal or not …

                        I tried to switch to 1.17b, changing the bin files in the / sys directory of the SD card. No luck for now.

                        P.S.
                        I also can not access DuetWifi via USB.

                        The Windows drivers for the USB port that I downloaded (duet.inf and duetinf.cat) no longer work normally. Their re-installation results in the installation on the COM7 port of a component named "Bossa Program Port", and not "Duet 3DPrinter ...".

                        Examination of the "Bossa Program Port" shows that this is some Arduino stuff. What is that doing there? In any case, nothing good ...

                        As a result, I can not send any code to DuetWifi.

                        Any idea?

                        If you are now seeing a bossa programing port it means you have erased the firmware you need to visit the emergency recovery section of the Wiki to get the info to recover your board.

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                        • Zatsitundefined
                          Zatsit
                          last edited by

                          It is possible that I pressed the "Erase" button by believing to press "Reset", during the abnormal behavior of the extruder.

                          According to the documentation, this could corrupt or erase the firmware. Does this make sense?

                          In this case, I have to apply "Backup procedure #3" specified in the documentation, right?

                          P.S. Thanks Dougal1957 ! I will do that.
                          I find it strange that it is as easy to erase the firmware …

                          Creator of Zatsit, the delta printer with none assembly

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                          • Zesty_Lykleundefined
                            Zesty_Lykle
                            last edited by

                            To me it feels like a software problem. It is not just the extruder stepper going crazy, the web server crashes as well.
                            It would be nice to be able to have some sort of error logging, so we can trace what is happening.
                            I would be more than willing to run a debugging version, if it would help to figure this out.

                            Lykle
                            Design, make and enjoy life

                            Co Creator of the Zesty Nimble

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                            • Zatsitundefined
                              Zatsit
                              last edited by

                              In my case, the web server probably crashed as a consequence of the fact that I probably pressed the "Erase" button. We do not have proof that he would have crashed if not …

                              Creator of Zatsit, the delta printer with none assembly

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                              • Zatsitundefined
                                Zatsit
                                last edited by

                                After applying Backup # 3, everything is now normal. I can print from Wifi and from USB.

                                It remains to understand the abnormal behavior of the extruder motor, but the key is that everything works again.

                                Thank you to all of you !

                                Creator of Zatsit, the delta printer with none assembly

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                                • dc42undefined
                                  dc42 administrators
                                  last edited by

                                  @Zatsit:

                                  After applying Backup # 3, everything is now normal. I can print from Wifi and from USB.

                                  It remains to understand the abnormal behavior of the extruder motor, but the key is that everything works again.

                                  Thank you to all of you !

                                  The reason for the extruder problem is probably as I explained a few posts back here https://www.duet3d.com/forum/thread.php?pid=7011#p7011.

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                  • Zesty_Lykleundefined
                                    Zesty_Lykle
                                    last edited by

                                    Things are getting worse. Adding M83 to the startup code messed up my prints.
                                    Removing it made things even worse. Now I cannot print at all any more, even when the file is accepted.
                                    It prints a little while and then the extruder shoots back to its previous positions. Net result, no filament coming out.

                                    I am switching back to 1.15 for now, but keeping the micro sd card intact, so I can still test if and when needed.

                                    Lykle
                                    Design, make and enjoy life

                                    Co Creator of the Zesty Nimble

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                                    • T3P3Tonyundefined
                                      T3P3Tony administrators
                                      last edited by

                                      Lykle

                                      Can you give a bit more information, what do you mean by "shoots back to previous positions" ( how much is retracted?). What slicer are you using? Does the error start occuring at the same point in the gcode file?

                                      Regarding M82/M83 these obviously need to match what your slicer is set to. Can you share the first 20 or 30 lines of the gcode file you are using.

                                      www.duet3d.com

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                                      • dc42undefined
                                        dc42 administrators
                                        last edited by

                                        @Zesty_Lykle:

                                        Things are getting worse. Adding M83 to the startup code messed up my prints.
                                        Removing it made things even worse. Now I cannot print at all any more, even when the file is accepted.
                                        It prints a little while and then the extruder shoots back to its previous positions. Net result, no filament coming out.

                                        I am switching back to 1.15 for now, but keeping the micro sd card intact, so I can still test if and when needed.

                                        1. Are you slicing with relative or absolute extrusion?

                                        2. Is your slicer putting any M82 or M83 commands near the start of the gcode file it generates?

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                        • Zesty_Lykleundefined
                                          Zesty_Lykle
                                          last edited by

                                          Oh I have a different issue now, I cannot upload a file. I changed back to 1.15 using the 1.15 sd card I had, and the M997 commands
                                          Printing a files stored on my SD card works, but uploading doesn't gives an error after the upload has completed.
                                          I will switch back to the 1.17b again and see if that problem has been removed, then I can start looking at the retractions.

                                          I am using S3D and the Relative extrusion distances was not set. I have now set it. And have included M83 to my startup code.
                                          Correct?

                                          Edit: OK, back in 1.17b and can upload files again.

                                          Lykle
                                          Design, make and enjoy life

                                          Co Creator of the Zesty Nimble

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                                          • Zesty_Lykleundefined
                                            Zesty_Lykle
                                            last edited by

                                            Phew, that is a relief!
                                            Printing again. I checked everything and switched on Relative extrusion distances.
                                            Uploaded the file and started printing.
                                            As I am trying out a new print surface I had to cancel and restart the print all the time. That worked like a charm, no more issues with the extruder stepper.

                                            Now, why this suddenly started to happen I have no idea. Only thing I can think of is that I have been switching factory files a lot lately. (correct, I have no idea!)

                                            Thanks David and Tony for your help.

                                            Lykle
                                            Design, make and enjoy life

                                            Co Creator of the Zesty Nimble

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