Duet3D Logo

    Duet3D

    • Register
    • Login
    • Search
    • Categories
    • Tags
    • Documentation
    • Order

    SD card on paneDue 7" not reading

    General Discussion
    6
    26
    3067
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ronnien59
      ronnien59 last edited by

      I am trying to get the PanelDue 7" screen to read from its internal SD card slot, however it comes up with an error. " Error 1 accessing SD card" Can someone help with this?

      1 Reply Last reply Reply Quote 0
      • dc42
        dc42 administrators last edited by

        Do you have a 10-way ribbon cable connected between the PanelDue and the Duet WiFi, as well as the 4-pin main cable?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        1 Reply Last reply Reply Quote 0
        • ronnien59
          ronnien59 last edited by

          No I do not have a ribbon cable installed.

          1 Reply Last reply Reply Quote 0
          • T3P3Tony
            T3P3Tony administrators last edited by

            There is some more information here:

            https://duet3d.com/wiki/Connecting_an_LCD_control_panel#Using_the_external_SD_card_socket_on_the_LCD_panel

            www.duet3d.com

            1 Reply Last reply Reply Quote 0
            • ronnien59
              ronnien59 last edited by

              @T3P3Tony:

              There is some more information here:

              https://duet3d.com/wiki/Connecting_an_LCD_control_panel#Using_the_external_SD_card_socket_on_the_LCD_panel

              Thanks I have order one this evening.

              1 Reply Last reply Reply Quote 0
              • ronnien59
                ronnien59 last edited by

                Okay,
                I have connected the 10 pin ribbon cable between PanelDue 2.0 7" and Duet WiFi and I am still getting an error. I have the latest software loaded on the DuetWiFi board. Am I missing something? I have looked at the documentation and all seams to be correct pin to pin as laid out. It still will not read from the card.

                1 Reply Last reply Reply Quote 0
                • dc42
                  dc42 administrators last edited by

                  Can you post photos showing how the ribbon cable is connected to the PanelDue and to the Duet WiFi? How long is the cable?

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                  1 Reply Last reply Reply Quote 0
                  • ronnien59
                    ronnien59 last edited by

                    Here you go DC42
                    the length is 800mm

                    1 Reply Last reply Reply Quote 0
                    • dc42
                      dc42 administrators last edited by

                      800mm is too long. See https://duet3d.com/wiki/Connecting_an_LCD_control_panel

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      1 Reply Last reply Reply Quote 0
                      • ronnien59
                        ronnien59 last edited by

                        Okay, I have tried the 400mm and also the 200mm ribbon cable and it still has the same error as in the beginning. It will not read the SD card inserted in the PanelDue 7". Any other place to look?

                        1 Reply Last reply Reply Quote 0
                        • dc42
                          dc42 administrators last edited by

                          Your connections look correct to me. Does the same SD card work in a PC? Is is formatted as FAT32?

                          The PanelDue controller board just connects the SD card pins on the 40-way connector to the pins on the 10-pin connector. Power for the SD card is provided by the TFT panel.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          1 Reply Last reply Reply Quote 0
                          • ronnien59
                            ronnien59 last edited by

                            Is there a size limit to the SD card used? I have used everything from a 100mm to a 400mm cable and it still will not connect. Yes the SD card is formatted to FAT32 and works in my PC.

                            1 Reply Last reply Reply Quote 0
                            • dc42
                              dc42 administrators last edited by

                              I am not aware of a size limit. The SD card I test with is 8Gb.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

                              1 Reply Last reply Reply Quote 0
                              • T3P3Tony
                                T3P3Tony administrators last edited by

                                The SD card are limited to the SD 2.0 standard called SDHC so up to 32GB

                                www.duet3d.com

                                1 Reply Last reply Reply Quote 0
                                • ronnien59
                                  ronnien59 last edited by

                                  Okay, I give up.. I have tried several different brands of SD cards, No help, I have tried different lengths of ribbon cable, No help,. Every time I try to connect to SD card on the PanelDue I receive the same error

                                  "" Error 1 accessing SD card""

                                  could the problem be in the PanelDue 2.0 control board or the DuetWiFi connection itself??

                                  1 Reply Last reply Reply Quote 0
                                  • dc42
                                    dc42 administrators last edited by

                                    It's unlikely to be a problem with the PanelDue because the pins from the TFT socket are connected directly to the pins on the ribbon cable connector. It's a little more likely to be a problem with the Duet WiFi because a pin on the microcontroller is also involved. It's also more likely to be a problem with the TFT panel because that has the socket and it is also responsible for providing power to the SD card.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                                    1 Reply Last reply Reply Quote 0
                                    • pma
                                      pma last edited by

                                      Hello,

                                      Just got round to try using sd card with my panel due and getting the same error.

                                      duetwifi firmware 1.17e
                                      paneldue firmware 1.15c on 7" screen
                                      8gb sdhc card fat 32
                                      150mm idc cable

                                      1 Reply Last reply Reply Quote 0
                                      • ronnien59
                                        ronnien59 last edited by

                                        I have tried SD cards ranging from 1gb to 32 and have recieved the same error with each card

                                        1 Reply Last reply Reply Quote 0
                                        • number40fan
                                          number40fan last edited by

                                          Just attempted to use the SD card as well and can't get it to read. Any follow ups on this to get it working? 7" here as well.

                                          1 Reply Last reply Reply Quote 0
                                          • dc42
                                            dc42 administrators last edited by

                                            @number40fan:

                                            Just attempted to use the SD card as well and can't get it to read. Any follow ups on this to get it working? 7" here as well.

                                            Can you confirm that you have connected the PanelDue to the Duet using a ribbon cable as well as the 4-way cable? Are you sure the ribbon cable is wired correctly, pin 1 to pin 1?

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                                            1 Reply Last reply Reply Quote 0
                                            • number40fan
                                              number40fan last edited by

                                              Everything else works fine.

                                              1 Reply Last reply Reply Quote 0
                                              • dc42
                                                dc42 administrators last edited by

                                                All the other functions of PanelDue use just the 4-core cable. Only the SD card uses the ribbon cable.

                                                Duet WiFi hardware designer and firmware engineer
                                                Please do not ask me for Duet support via PM or email, use the forum
                                                http://www.escher3d.com, https://miscsolutions.wordpress.com

                                                1 Reply Last reply Reply Quote 0
                                                • number40fan
                                                  number40fan last edited by

                                                  Not sure if you can see the picture, but the ribbon cable, two of them that I have tried, is correct. Both with an overall length of 400mm.

                                                  1 Reply Last reply Reply Quote 0
                                                  • dc42
                                                    dc42 administrators last edited by

                                                    I'm sorry, the picture won't display on the tablet that I am typing this on.

                                                    Does the SD card read OK in a PC?

                                                    If we rule out the ribbon cable and the SD card, then the problem could be with the Duet, the PanelDue controller, or the TFT panel assembly including the socket and the 3.3V regulator chip. Unfortunately it's hard to pin it down to one of those components without either an oscilloscope or a second set of those 3 parts to swap in. The PanelDue is least likely to be at fault if the solder joints on the ribbon cable connector and the display connector look ok, because all it does is to connect them together.

                                                    Duet WiFi hardware designer and firmware engineer
                                                    Please do not ask me for Duet support via PM or email, use the forum
                                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                                                    1 Reply Last reply Reply Quote 0
                                                    • number40fan
                                                      number40fan last edited by

                                                      Yes, the SD card is good and used in other computers. Even tried a format for Ss&Gs. I will give everything a good looking over when this print job is up and we can go from there. Thanks for the help.

                                                      1 Reply Last reply Reply Quote 0
                                                      • First post
                                                        Last post
                                                      Unless otherwise noted, all forum content is licensed under CC-BY-SA