Have you tried my suggestion of using the online configurator and 3 temperatures from the table to determine suitable parameters? As I mentioned before, you cannot use a C value calculated one way with a B value calculated a different way.
You can check the DWC (Duet Web Control, i.e. the web interface) version in the settings tab. Just want to make sure you're on 3.1.1 to match the firmware.
If it does fail a print again try to get a M122 result as soon as you can and post it here, that may give a clue about what happened. Without that it's quite hard to say.
