@SteveK42 It won't show if it's stuck in a boot loop; the USB never has time to initialise before it reboots. Check if the reset button is stuck in, or if there's a short circuit (eg metal filings) across the back of it.
To erase the firmware with the erase pins, you need to jumper the pins, apply power for at least a couple of seconds, disconnect power, remove jumper. If the processor is not getting hot, and neither is the SD card socket, USB or Wifi board with power on for 30+ seconds, I don't think it should have failed, just something is stopping it booting correctly.
Ian