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WiFi Issues - "Network Error" on uploading almost every file

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  • undefined
    TheBasedDoge @TheBasedDoge
    last edited by 23 Dec 2019, 04:38

    @TheBasedDoge I just now tried flashing Duet2Firmware-2.05.zip via Duet Web Control 1 and it worked on the first time! After trying probably literally 30 times on the new interface.

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      matt3o @TheBasedDoge
      last edited by 23 Dec 2019, 09:54

      @TheBasedDoge said in WiFi Issues - "Network Error" on uploading almost every file:

      The wifi (Unifi AP)

      I also have a Unifi AP and a slightly better signal strength than yours and I still have an incredibly problematic wifi connection. Sometimes it works, others I need to retry 10 times. Sometimes works the first time and then I have to reboot the board to make it work again.

      Very frustrating. Wondering if it's something with the Unifi.

      PS: I'm on latest stable firmware

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      • undefined
        TheBasedDoge
        last edited by 23 Dec 2019, 15:18

        Interesting. I have tried rebooting the board like 15+ times and it doesn't do anything. Maybe we need to update the firmware on our unifis?

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        • ?
          A Former User @jens55
          last edited by A Former User 23 Dec 2019, 17:24

          @jens55 said in WiFi Issues - "Network Error" on uploading almost every file:

          I suspect your wifi signal is too low. Move the printer closer to your wifi access point or the other way around. You could also install a signal booster of some kind if your wifi network allows for that feature.
          Last but not least, I think I have heard of Duet coming out with a board that uses an external antenna - maybe it can be retrofitted ?

          This is a very easy modification to retrofit. I bought a few 10 packs of the WiFi modules from aliexpress the external antenna makes a big difference. I have Since changed all the modules in the boards I have, I even socketed one to test in an ethernet equipped board, swapped the ethernet module with the antenna equipped module and that worked great too.

          undefined 1 Reply Last reply 23 Dec 2019, 17:57 Reply Quote 0
          • undefined
            Phaedrux Moderator @A Former User
            last edited by 23 Dec 2019, 17:57

            @CaLviNx said in WiFi Issues - "Network Error" on uploading almost every file:

            This is a very easy modification to retrofit.

            There's a big asterix on that "very easy", * provided you're comfortable desoldering large components from the PCB.

            Z-Bot CoreXY Build | Thingiverse Profile

            ? 1 Reply Last reply 23 Dec 2019, 18:02 Reply Quote 0
            • ?
              A Former User @Phaedrux
              last edited by 23 Dec 2019, 18:02

              @Phaedrux

              Compared to a lot of SMC rework I would say that swapping the WiFi module is one of the easier to do.

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              • undefined
                TheBasedDoge
                last edited by 23 Dec 2019, 18:20

                I still have a feeling it has something to do with the new firmware update / new interface or something. Since I found the revert to DWC1 feature I have been able to reliable upload files.... although it's still VERY slow.

                Do you have a link for the wifi module you bought? That is something I could consider trying as well.

                Also, still not able to upload through Cura with the Duet plugin, it goes like 10-20% and then says "Error 99: network error"

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                • undefined
                  Phaedrux Moderator
                  last edited by 23 Dec 2019, 18:39

                  Do you have the Unifi set to drop slow clients?

                  If you watch the unifi dashboard while doing an upload what kind of signal strength are you seeing?

                  Have you tried a different channel?

                  Z-Bot CoreXY Build | Thingiverse Profile

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                  • ?
                    A Former User
                    last edited by A Former User 24 Dec 2019, 04:27

                    Here's the link to the units I am using successfully.

                    WiFi Module with antenna

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                    • undefined
                      TheBasedDoge
                      last edited by 24 Dec 2019, 23:26

                      Thanks for the link. I might order one of those although I'm still not sure that is my issue since my duet has been working fine for years, in the same spot, up to this point.

                      I have still consistently been able to upload files via the old duet web interface EVERY time, while files failing consistently on the new duet web interface. I think something is wrong with the new interface.

                      Will also check the settings / stats on my Unify to confirm.

                      undefined 1 Reply Last reply 24 Dec 2019, 23:36 Reply Quote 0
                      • undefined
                        Phaedrux Moderator @TheBasedDoge
                        last edited by 24 Dec 2019, 23:36

                        @TheBasedDoge said in WiFi Issues - "Network Error" on uploading almost every file:

                        Thanks for the link. I might order one of those although I'm still not sure that is my issue since my duet has been working fine for years, in the same spot, up to this point.

                        I have still consistently been able to upload files via the old duet web interface EVERY time, while files failing consistently on the new duet web interface. I think something is wrong with the new interface.

                        Will also check the settings / stats on my Unify to confirm.

                        That definitely sounds like a Dwc2 issue.

                        Can you try clearing out the www folder and recopying the files fresh from the latest release?

                        Z-Bot CoreXY Build | Thingiverse Profile

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                        • undefined
                          jens55
                          last edited by 24 Dec 2019, 23:45

                          I think it would be well worthwhile to do a quick wifi scan (free software is available) to check out the spectrum around your setup. It would be quite consistent with the symptoms reported that a neighbour has set up a new wifi device on either the same channel or on either side of it. That would account for it sometimes working and many times not despite an acceptable (?) signal level.
                          I have seen some pretty odd things happening with wifi - it definitely is not a situation like a cable where you just plug it in and it works.

                          undefined 1 Reply Last reply 25 Dec 2019, 00:20 Reply Quote 0
                          • undefined
                            Phaedrux Moderator @jens55
                            last edited by 25 Dec 2019, 00:20

                            @jens55 the unifi controller can do a scan too.

                            Z-Bot CoreXY Build | Thingiverse Profile

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                            • undefined
                              matt3o
                              last edited by 31 Dec 2019, 16:09

                              okay I was ready to swap the wifi module but before that I tried to just "extend" the antenna... believe it or not it worked. I hadn't a single disconnect since

                              IMG_20191231_153146.jpg

                              Basically cut the onboard antenna and soldered a new one. The antenna must be of a very specific length (check 2.4 antenna length) but apart from that it's a 5 minutes hack.

                              Now, I don't suggest to anyone doing that... but it worked for me.

                              dc42undefined 1 Reply Last reply 1 Jan 2020, 07:51 Reply Quote 1
                              • dc42undefined
                                dc42 administrators @matt3o
                                last edited by dc42 1 Jan 2020, 09:03 1 Jan 2020, 07:51

                                The built in antenna is very small, also for best signal strength it should be mounted vertically to match the antenna direction in routers, not horizontally as you have it.

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

                                undefined 1 Reply Last reply 1 Jan 2020, 14:32 Reply Quote 0
                                • undefined
                                  matt3o @dc42
                                  last edited by 1 Jan 2020, 14:32

                                  @dc42 said in WiFi Issues - "Network Error" on uploading almost every file:

                                  it should be mounted vertically to match the antenna direction in routers

                                  that is interesting, thanks for the heads-up! The antenna hack fortunately worked very well but good to know for the next duet 🙂 Even though the next duet will be surely with external antenna module.

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                                  • undefined
                                    Phaedrux Moderator
                                    last edited by 14 Mar 2020, 19:43

                                    Just had this happen to me as well. I think it had to do with the filename being uploaded.

                                    The file had a " double quote in it. Every time I tried to upload it, I would get a network error message. Removing the quote mark and it uploaded fine.

                                    So if anyone gets this error in the future, check your filename for special characters.

                                    Z-Bot CoreXY Build | Thingiverse Profile

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                                      dido8884
                                      last edited by 14 Sept 2022, 08:50

                                      I had this situation because of the long file name.😲

                                      droftartsundefined 1 Reply Last reply 14 Sept 2022, 09:57 Reply Quote 0
                                      • droftartsundefined
                                        droftarts administrators @dido8884
                                        last edited by 14 Sept 2022, 09:57

                                        @dido8884 said in WiFi Issues - "Network Error" on uploading almost every file:

                                        I had this situation because of the long file name.😲

                                        From https://docs.duet3d.com/en/User_manual/Reference/Gcodes#filenames-and-paths

                                        Full paths, including all directories and subdirectories are limited to 120 characters. e.g.:
                                        0:/gcodes/0123456789/012.gcode
                                        counts as 30 characters

                                        Ian

                                        Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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