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    Duet3 + Pi DWC freezing

    Scheduled Pinned Locked Moved Solved
    Duet Web Control
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    • chrishammundefined
      chrishamm administrators @Carlo
      last edited by

      @Carlo Thanks, that's all looking good. I am a bit puzzled why DWC shows the first volume as not mounted. May you share the output of http://duet3/machine/status too? In most browsers, you can switch to raw view somewhere at the top, which makes copy&paste easier.

      Please post those outputs only after a freeze has occurred and before a (firmware) reset.

      Duet software engineer

      Carloundefined 2 Replies Last reply Reply Quote 0
      • Carloundefined
        Carlo @chrishamm
        last edited by

        @chrishamm

        Hope this right

        {"result":{"boards":[{"bootloaderFileName":null,"canAddress":0,"firmwareDate":"2020-05-15b1","firmwareFileName":"Duet3Firmware_MB6HC.bin","firmwareName":"RepRapFirmware for Duet 3 MB6HC","firmwareVersion":"3.1.0","iapFileNameSBC":"Duet3_SBCiap_MB6HC.bin","iapFileNameSD":"Duet3_SDiap_MB6HC.bin","maxHeaters":32,"maxMotors":6,"mcuTemp":{"current":40.3,"min":39.7,"max":40.3},"name":"Duet 3 MB6HC","shortName":"MB6HC","supports12864":false,"uniqueId":"08DJM-956L2-G43S8-6J9DL-3SD6M-1S3UF","v12":{"current":12.1,"min":12.1,"max":12.2},"vIn":{"current":24,"min":24,"max":24}}],"directories":{"filaments":"0:/filaments/","firmware":"0:/sys/","gCodes":"0:/gcodes/","macros":"0:/macros/","menu":"0:/menu/","scans":"0:/scans/","system":"0:/sys/","web":"0:/www/"},"fans":[{"actualValue":0,"blip":0.1,"frequency":0,"max":1,"min":0.1,"name":"Berd Air","requestedValue":0,"rpm":-1,"thermostatic":{"heaters":[],"highTemperature":null,"lowTemperature":null}},{"actualValue":0,"blip":0.1,"frequency":0,"max":1,"min":0.1,"name":"","requestedValue":1,"rpm":-1,"thermostatic":{"heaters":[1],"highTemperature":45,"lowTemperature":45}}],"heat":{"bedHeaters":[0,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1],"chamberHeaters":[-1,-1,-1,-1],"coldExtrudeTemperature":160,"coldRetractTemperature":90,"heaters":[{"active":0,"current":26.8,"max":125,"min":-273.1,"model":{"deadTime":0.5,"enabled":true,"gain":122,"inverted":false,"maxPwm":1,"pid":{"overridden":false,"p":5.9,"i":1.8,"d":2.1,"used":true},"standardVoltage":24,"timeConstant":513.7},"monitors":[{"action":0,"condition":"tooHigh","limit":125},{"action":null,"condition":"disabled","limit":null},{"action":null,"condition":"disabled","limit":null}],"name":null,"sensor":0,"standby":0,"state":"off"},{"active":0,"current":40.4,"max":450,"min":-273.1,"model":{"deadTime":3.4,"enabled":true,"gain":718.2,"inverted":false,"maxPwm":1,"pid":{"overridden":false,"p":0.1,"i":0,"d":0.2,"used":true},"standardVoltage":24,"timeConstant":224.6},"monitors":[{"action":0,"condition":"tooHigh","limit":450},{"action":null,"condition":"disabled","limit":null},{"action":null,"condition":"disabled","limit":null}],"name":null,"sensor":1,"standby":0,"state":"off"}]},"httpEndpoints":[],"inputs":[{"axesRelative":false,"compatibility":"RepRapFirmware","distanceUnit":"mm","drivesRelative":false,"feedRate":50,"inMacro":false,"name":"HTTP","stackDepth":0,"state":"idle","lineNumber":5,"volumetric":false},{"axesRelative":false,"compatibility":"Marlin","distanceUnit":"mm","drivesRelative":false,"feedRate":50,"inMacro":false,"name":"Telnet","stackDepth":0,"state":"idle","lineNumber":0,"volumetric":false},{"axesRelative":false,"compatibility":"RepRapFirmware","distanceUnit":"mm","drivesRelative":false,"feedRate":50,"inMacro":false,"name":"File","stackDepth":0,"state":"idle","lineNumber":0,"volumetric":false},{"axesRelative":false,"compatibility":"Marlin","distanceUnit":"mm","drivesRelative":false,"feedRate":50,"inMacro":false,"name":"USB","stackDepth":0,"state":"idle","lineNumber":0,"volumetric":false},{"axesRelative":false,"compatibility":"RepRapFirmware","distanceUnit":"mm","drivesRelative":false,"feedRate":50,"inMacro":false,"name":"Aux","stackDepth":0,"state":"idle","lineNumber":0,"volumetric":false},{"axesRelative":false,"compatibility":"RepRapFirmware","distanceUnit":"mm","drivesRelative":true,"feedRate":50,"inMacro":true,"name":"Trigger","stackDepth":1,"state":"idle","lineNumber":0,"volumetric":false},{"axesRelative":false,"compatibility":"RepRapFirmware","distanceUnit":"mm","drivesRelative":false,"feedRate":50,"inMacro":false,"name":"Queue","stackDepth":0,"state":"idle","lineNumber":0,"volumetric":false},{"axesRelative":false,"compatibility":"RepRapFirmware","distanceUnit":"mm","drivesRelative":false,"feedRate":50,"inMacro":false,"name":"LCD","stackDepth":0,"state":"idle","lineNumber":0,"volumetric":false},{"axesRelative":false,"compatibility":"RepRapFirmware","distanceUnit":"mm","drivesRelative":false,"feedRate":50,"inMacro":false,"name":"SBC","stackDepth":0,"state":"idle","lineNumber":0,"volumetric":false},{"axesRelative":false,"compatibility":"RepRapFirmware","distanceUnit":"mm","drivesRelative":false,"feedRate":50,"inMacro":false,"name":"Daemon","stackDepth":0,"state":"idle","lineNumber":0,"volumetric":false},{"axesRelative":false,"compatibility":"RepRapFirmware","distanceUnit":"mm","drivesRelative":false,"feedRate":50,"inMacro":false,"name":"Aux2","stackDepth":0,"state":"idle","lineNumber":0,"volumetric":false},{"axesRelative":false,"compatibility":"RepRapFirmware","distanceUnit":"mm","drivesRelative":false,"feedRate":50,"inMacro":false,"name":"Autopause","stackDepth":0,"state":"idle","lineNumber":0,"volumetric":false}],"job":{"build":null,"duration":null,"file":

        Carloundefined 1 Reply Last reply Reply Quote 0
        • Carloundefined
          Carlo @Carlo
          last edited by

          @Carlo
          had to split at Filaments

          {"filament":[],"fileName":null,"firstLayerHeight":0,"generatedBy":null,"height":0,"lastModified":null,"layerHeight":0,"numLayers":0,"printTime":null,"simulatedTime":null,"size":0},"filePosition":0,"firstLayerDuration":null,"lastDuration":0,"lastFileName":null,"lastFileAborted":false,"lastFileCancelled":false,"lastFileSimulated":false,"layer":null,"layerTime":null,"layers":[],"timesLeft":{"filament":null,"file":null,"layer":null},"warmUpDuration":null},"limits":{"axes":10,"axesPlusExtruders":20,"bedHeaters":12,"boards":21,"chamberHeaters":4,"drivers":26,"driversPerAxis":5,"extruders":16,"extrudersPerTool":8,"fans":16,"gpInPorts":16,"gpOutPorts":32,"heaters":32,"heatersPerTool":8,"monitorsPerHeater":3,"restorePoints":6,"sensors":56,"spindles":2,"tools":50,"trackedObjects":30,"triggers":32,"volumes":1,"workplaces":9,"zProbeProgramBytes":8,"zProbes":4},"messages":[],"move":{"axes":[{"acceleration":1000,"babystep":0,"current":1700,"drivers":["0.0"],"homed":true,"jerk":1200,"letter":"X","machinePosition":-0.012,"max":185,"maxProbed":false,"microstepping":{"interpolated":true,"value":16},"min":-185,"minProbed":false,"speed":18000,"stepsPerMm":160,"userPosition":-0.012,"visible":true,"workplaceOffsets":[0,0,0,0,0,0,0,0,0]},{"acceleration":1000,"babystep":0,"current":1700,"drivers":["0.1"],"homed":true,"jerk":1200,"letter":"Y","machinePosition":0.013,"max":185,"maxProbed":false,"microstepping":{"interpolated":true,"value":16},"min":-185,"minProbed":false,"speed":18000,"stepsPerMm":160,"userPosition":0.013,"visible":true,"workplaceOffsets":[0,0,0,0,0,0,0,0,0]},{"acceleration":1000,"babystep":0,"current":1700,"drivers":["0.2"],"homed":true,"jerk":1200,"letter":"Z","machinePosition":54.891,"max":420.6,"maxProbed":false,"microstepping":{"interpolated":true,"value":16},"min":-0.5,"minProbed":false,"speed":18000,"stepsPerMm":160,"userPosition":54.891,"visible":true,"workplaceOffsets":[0,0,0,0,0,0,0,0,0]}],"calibration":{"final":{"deviation":0.015,"mean":0},"initial":{"deviation":0.016,"mean":0.008},"numFactors":6},"compensation":{"fadeHeight":null,"file":null,"meshDeviation":null,"probeGrid":{"xMin":-160,"xMax":160.1,"xSpacing":20,"yMin":-160,"yMax":160.1,"ySpacing":20,"radius":165},"skew":{"tanXY":0,"tanXZ":0,"tanYZ":0},"type":"none"},"currentMove":{"acceleration":0,"deceleration":0,"laserPwm":null,"requestedSpeed":0,"topSpeed":0},"daa":{"enabled":false,"minimumAcceleration":10,"period":0},"extruders":[{"acceleration":120,"current":400,"driver":"0.3","filament":"","factor":1,"jerk":40,"microstepping":{"interpolated":false,"value":16},"nonlinear":{"a":0,"b":0,"upperLimit":0.2},"position":0,"pressureAdvance":0,"rawPosition":0,"speed":14000,"stepsPerMm":1837}],"idle":{"timeout":45,"factor":0.4},"kinematics":{"deltaRadius":231.747,"homedHeight":420.618,"printRadius":185,"towers":[{"angleCorrection":-0.126,"diagonal":440.47,"endstopAdjustment":0.212,"xPos":-200.954,"yPos":-115.431},{"angleCorrection":-0.369,"diagonal":440.47,"endstopAdjustment":-0.073,"xPos":199.949,"yPos":-117.163},{"angleCorrection":0,"diagonal":440.47,"endstopAdjustment":-0.139,"xPos":0,"yPos":231.747}],"xTilt":0,"yTilt":0,"name":"delta"},"printingAcceleration":10000,"speedFactor":1,"travelAcceleration":10000,"virtualEPos":0,"workspaceNumber":1},"network":{"hostname":"duet3","interfaces":[{"activeProtocols":[],"actualIP":"192.168.0.24","configuredIP":"192.168.0.24","firmwareVersion":null,"gateway":"192.168.0.1","mac":"DC:A6:32:A8:72:92","numReconnects":null,"signal":null,"speed":null,"subnet":"255.255.255.0","type":"wifi"}],"name":"Duet 3"},"scanner":{"progress":0,"status":"D"},"sensors":{"analog":[{"lastReading":26.8,"name":"","type":"thermistor"},{"lastReading":40.4,"name":"","type":"rtdmax31865"}],"endstops":[{"triggered":false,"type":"inputPin","probeNumber":null},{"triggered":false,"type":"inputPin","probeNumber":null},{"triggered":false,"type":"inputPin","probeNumber":null}],"filamentMonitors":[],"gpIn":[],"probes":[{"calibrationTemperature":25,"deployedByUser":false,"disablesHeaters":false,"diveHeight":5,"maxProbeCount":1,"offsets":[0,0],"recoveryTime":0.6,"speed":20,"temperatureCoefficient":0,"threshold":500,"tolerance":0.03,"travelSpeed":100,"triggerHeight":-0.1,"type":8,"value":[0]}]},"spindles":[{"active":0,"current":0,"frequency":0,"min":0,"max":10000,"tool":-1},{"active":0,"current":0,"frequency":0,"min":0,"max":10000,"tool":-1}],"state":{"atxPower":null,"beep":null,"currentTool":-1,"displayMessage":"","dsfVersion":"3.1.0","gpOut":[],"laserPwm":null,"logFile":"","messageBox":null,"machineMode":"FFF","nextTool":-1,"powerFailScript":"","previousTool":-1,"restorePoints":[{"coords":[0,0,0],"extruderPos":0,"feedRate":50,"ioBits":0,"laserPwm":null,"spindleSpeeds":[0,0],"toolNumber":-1},{"coords":[0,0,0],"extruderPos":0,"feedRate":50,"ioBits":0,"laserPwm":null,"spindleSpeeds":[0,0],"toolNumber":-1},{"coords":[0,0,0],"extruderPos":0,"feedRate":50,"ioBits":0,"laserPwm":null,"spindleSpeeds":[0,0],"toolNumber":-1},{"coords":[0,0,0],"extruderPos":0,"feedRate":50,"ioBits":0,"laserPwm":null,"spindleSpeeds":[0,0],"toolNumber":-1},{"coords":[0,0,0],"extruderPos":0,"feedRate":50,"ioBits":0,"laserPwm":null,"spindleSpeeds":[0,0],"toolNumber":-1},{"coords":[0,0,0],"extruderPos":0,"feedRate":50,"ioBits":0,"laserPwm":null,"spindleSpeeds":[0,0],"toolNumber":-1}],"status":"idle","upTime":590},"tools":[{"active":[0],"axes":[[0],[1]],"extruders":[0],"fans":[2],"filamentExtruder":0,"heaters":[1],"mix":[1],"name":"Nozzle X","number":0,"offsets":[0,0,0],"offsetsProbed":0,"retraction":{"extraRestart":0,"length":2,"speed":16.7,"unretractSpeed":16.7,"zHop":0},"standby":[0],"state":"off"}],"userSessions":[{"id":1,"accessLevel":"readWrite","sessionType":"http","origin":"::ffff:192.168.0.2","originId":49744}],"userVariables":[],"volumes":[{"capacity":13498773504,"freeSpace":10214948864,"mounted":true,"name":null,"openFiles":null,"path":"/","speed":null},{"capacity":2143281152,"freeSpace":2083966976,"mounted":true,"name":null,"openFiles":null,"path":"/boot","speed":null}]},"success":true}

          1 Reply Last reply Reply Quote 0
          • Carloundefined
            Carlo @chrishamm
            last edited by Carlo

            @chrishamm said in Duet3 + Pi DWC freezing:

            Please post those outputs only after a freeze has occurred and before a (firmware) reset.

            Sorry Chris I'm not sure I made this clear it freezes every time also sometimes when it echoes to the console DWC loses connection and needs me to reload the page not restart the system also I have reinstalled a number of times with the DuetPi image on brand new Sandisk Ultra SD cards always the same problem.
            Just want to make sure I have given you as clear an understanding of the issue I'm having as my failing faculties possible can.

            Cheers
            C

            Carloundefined 1 Reply Last reply Reply Quote 0
            • Carloundefined
              Carlo @Carlo
              last edited by Carlo

              @Carlo

              To rule the Pi out I swapped out the Pi4 for Pi 3B+ but has made no difference exactly the same ?
              Thought it may help.

              chrishammundefined 1 Reply Last reply Reply Quote 0
              • chrishammundefined
                chrishamm administrators @Carlo
                last edited by

                @Carlo I tried your config.g+bed.g on my test board and I haven't been able to provoke a freeze/crash using our latest builds. Can you please do the following:

                1. Download and install this firmware build (upload on the System page, then confirm): https://chrishamm.io/Duet3Firmware_MB6HC.bin
                2. Download and install this DuetWebControl version: https://chrishamm.io/DuetWebControl-SBC.zip (upload on the System page as well)
                3. Stop DCS and DWS:
                sudo systemctl stop duetcontrolserver
                sudo systemctl stop duetwebserver
                
                1. Download+extract this ZIP file: https://chrishamm.io/DSF.zip
                2. Overwrite the files in /opt/dsf/bin
                3. Restart DWS and start DCS in debug mode:
                sudo systemctl start duetwebserver
                sudo /opt/dsf/bin/DuetControlServer -l debug -r
                

                And check if the problem persists.

                Duet software engineer

                Carloundefined 1 Reply Last reply Reply Quote 0
                • Carloundefined
                  Carlo @chrishamm
                  last edited by

                  @chrishamm

                  Hi Chris,

                  All done as above however the last command returns:
                  pi@duet3:~ $ sudo /opt/dsf/bin/DuetControlServer -l debug -r
                  sudo: /opt/dsf/bin/DuetControlServer: command not found

                  And error in browser unable to connect to duet3 DCS is not started
                  I've redone it twice same result overwrote in Bin directory twice with the 10 file in the zip

                  chrishammundefined 1 Reply Last reply Reply Quote 0
                  • chrishammundefined
                    chrishamm administrators @Carlo
                    last edited by

                    @Carlo Maybe you need to run sudo chmod +x /opt/dsf/bin/DuetControlServer if you deleted it before.

                    Unfortunately I've found another issue which I am still debugging. I'll post an update here when I've fixed that.

                    Duet software engineer

                    Carloundefined 1 Reply Last reply Reply Quote 0
                    • Carloundefined
                      Carlo @chrishamm
                      last edited by

                      @chrishamm said in Duet3 + Pi DWC freezing:

                      sudo chmod +x /opt/dsf/bin/DuetControlServer

                      That fixed it ..as in its not freezing now 👏 👍

                      Thanks Really Appreciate Your Help!

                      C

                      Carloundefined 1 Reply Last reply Reply Quote 0
                      • Carloundefined
                        Carlo @Carlo
                        last edited by

                        @Carlo
                        Sorry Chris I spoke to soon doing it is again

                        chrishammundefined 1 Reply Last reply Reply Quote 0
                        • chrishammundefined
                          chrishamm administrators @Carlo
                          last edited by

                          @Carlo I've been able to reproduce it and will come up with a fix shortly. In the meantime, reloading DWC when it freezes should solve your problem.

                          Duet software engineer

                          Carloundefined 2 Replies Last reply Reply Quote 0
                          • Carloundefined
                            Carlo @chrishamm
                            last edited by

                            @chrishamm

                            Hi Chris
                            That's great
                            I don't want it to seem I'm hassling you I'm not as the standalone works fine my issue is a when ever just thought the feedback could help in general.

                            Thanks
                            C

                            dc42undefined 1 Reply Last reply Reply Quote 0
                            • dc42undefined
                              dc42 administrators @Carlo
                              last edited by

                              @Carlo said in Duet3 + Pi DWC freezing:

                              @chrishamm

                              Hi Chris
                              That's great
                              I don't want it to seem I'm hassling you I'm not as the standalone works fine my issue is a when ever just thought the feedback could help in general.

                              Thanks
                              C

                              Your feedback is indeed helpful. We are preparing a 3.1.1 release and it's good to get fixes for other significant bugs into it.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

                              1 Reply Last reply Reply Quote 0
                              • Carloundefined
                                Carlo @chrishamm
                                last edited by

                                @chrishamm

                                Hi Chris,

                                It was not possible to just reload the page as gcode files would not start it would heat as expected but on initial movement would then try to home and not recognize the endstops so I installed DSF etc from a standalone raspbian install which has fixed the freezing but not the unable to print with the same issues as above also cannot use the webcam in DWC as it causes DWC to restart with out displaying error on each attempt though I can view the Pi cam from the web browser.
                                This is on 3.1.1 as per apt get.

                                Cheers
                                C

                                Carloundefined 1 Reply Last reply Reply Quote 0
                                • Carloundefined
                                  Carlo @Carlo
                                  last edited by

                                  @Carlo

                                  Hi Chris DC,

                                  Any update on a fix for this minor issue ?

                                  Cheers
                                  C

                                  Phaedruxundefined 1 Reply Last reply Reply Quote 0
                                  • Phaedruxundefined
                                    Phaedrux Moderator @Carlo
                                    last edited by

                                    @Carlo said in Duet3 + Pi DWC freezing:

                                    this minor issue ?

                                    Sorry what's the minor remaining issue in a nut shell?

                                    Z-Bot CoreXY Build | Thingiverse Profile

                                    Carloundefined 2 Replies Last reply Reply Quote 0
                                    • Carloundefined
                                      Carlo @Phaedrux
                                      last edited by

                                      @Phaedrux

                                      That when G-code is loaded it results in unexpected movement at the start of a print like the nozzle being plowed in to the bed or homed with the carriages crashing at the end stops and without the Pi files print as expected.

                                      Cheers
                                      C

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                                      • Carloundefined
                                        Carlo @Phaedrux
                                        last edited by Carlo

                                        @Phaedrux

                                        Does this have any meaning in the issues I'm having ?
                                        7/14/2020, 2:05:13 PM Warning: Firmware halted
                                        7/14/2020, 2:05:13 PM Warning: Lost connection to Duet (Timeout while waiting for transfer ready pin)
                                        7/14/2020, 2:05:12 PM Connection to Duet established
                                        7/14/2020, 2:05:12 PM Warning: Lost connection to Duet (Timeout while waiting for transfer ready pin)

                                        Video of issue linked below

                                        https://youtu.be/29_tLbxniCM

                                        Exactly the same issue with 2off Pi4b 1off Pi3b+ at the same point always

                                        Cheers
                                        C

                                        Carloundefined 1 Reply Last reply Reply Quote 0
                                        • Carloundefined
                                          Carlo @Carlo
                                          last edited by

                                          @Carlo

                                          Works OK in stand alone

                                          https://www.youtube.com/watch?v=mCwJnyaidI4

                                          Phaedruxundefined 1 Reply Last reply Reply Quote 0
                                          • Phaedruxundefined
                                            Phaedrux Moderator @Carlo
                                            last edited by

                                            @Carlo Under investigation.

                                            Z-Bot CoreXY Build | Thingiverse Profile

                                            Carloundefined 1 Reply Last reply Reply Quote 0
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