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    Duet3 + Pi DWC freezing

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    • Carloundefined
      Carlo @chrishamm
      last edited by Carlo

      @chrishamm said in Duet3 + Pi DWC freezing:

      Please post those outputs only after a freeze has occurred and before a (firmware) reset.

      Sorry Chris I'm not sure I made this clear it freezes every time also sometimes when it echoes to the console DWC loses connection and needs me to reload the page not restart the system also I have reinstalled a number of times with the DuetPi image on brand new Sandisk Ultra SD cards always the same problem.
      Just want to make sure I have given you as clear an understanding of the issue I'm having as my failing faculties possible can.

      Cheers
      C

      Carloundefined 1 Reply Last reply Reply Quote 0
      • Carloundefined
        Carlo @Carlo
        last edited by Carlo

        @Carlo

        To rule the Pi out I swapped out the Pi4 for Pi 3B+ but has made no difference exactly the same ?
        Thought it may help.

        chrishammundefined 1 Reply Last reply Reply Quote 0
        • chrishammundefined
          chrishamm administrators @Carlo
          last edited by

          @Carlo I tried your config.g+bed.g on my test board and I haven't been able to provoke a freeze/crash using our latest builds. Can you please do the following:

          1. Download and install this firmware build (upload on the System page, then confirm): https://chrishamm.io/Duet3Firmware_MB6HC.bin
          2. Download and install this DuetWebControl version: https://chrishamm.io/DuetWebControl-SBC.zip (upload on the System page as well)
          3. Stop DCS and DWS:
          sudo systemctl stop duetcontrolserver
          sudo systemctl stop duetwebserver
          
          1. Download+extract this ZIP file: https://chrishamm.io/DSF.zip
          2. Overwrite the files in /opt/dsf/bin
          3. Restart DWS and start DCS in debug mode:
          sudo systemctl start duetwebserver
          sudo /opt/dsf/bin/DuetControlServer -l debug -r
          

          And check if the problem persists.

          Duet software engineer

          Carloundefined 1 Reply Last reply Reply Quote 0
          • Carloundefined
            Carlo @chrishamm
            last edited by

            @chrishamm

            Hi Chris,

            All done as above however the last command returns:
            pi@duet3:~ $ sudo /opt/dsf/bin/DuetControlServer -l debug -r
            sudo: /opt/dsf/bin/DuetControlServer: command not found

            And error in browser unable to connect to duet3 DCS is not started
            I've redone it twice same result overwrote in Bin directory twice with the 10 file in the zip

            chrishammundefined 1 Reply Last reply Reply Quote 0
            • chrishammundefined
              chrishamm administrators @Carlo
              last edited by

              @Carlo Maybe you need to run sudo chmod +x /opt/dsf/bin/DuetControlServer if you deleted it before.

              Unfortunately I've found another issue which I am still debugging. I'll post an update here when I've fixed that.

              Duet software engineer

              Carloundefined 1 Reply Last reply Reply Quote 0
              • Carloundefined
                Carlo @chrishamm
                last edited by

                @chrishamm said in Duet3 + Pi DWC freezing:

                sudo chmod +x /opt/dsf/bin/DuetControlServer

                That fixed it ..as in its not freezing now 👏 👍

                Thanks Really Appreciate Your Help!

                C

                Carloundefined 1 Reply Last reply Reply Quote 0
                • Carloundefined
                  Carlo @Carlo
                  last edited by

                  @Carlo
                  Sorry Chris I spoke to soon doing it is again

                  chrishammundefined 1 Reply Last reply Reply Quote 0
                  • chrishammundefined
                    chrishamm administrators @Carlo
                    last edited by

                    @Carlo I've been able to reproduce it and will come up with a fix shortly. In the meantime, reloading DWC when it freezes should solve your problem.

                    Duet software engineer

                    Carloundefined 2 Replies Last reply Reply Quote 0
                    • Carloundefined
                      Carlo @chrishamm
                      last edited by

                      @chrishamm

                      Hi Chris
                      That's great
                      I don't want it to seem I'm hassling you I'm not as the standalone works fine my issue is a when ever just thought the feedback could help in general.

                      Thanks
                      C

                      dc42undefined 1 Reply Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators @Carlo
                        last edited by

                        @Carlo said in Duet3 + Pi DWC freezing:

                        @chrishamm

                        Hi Chris
                        That's great
                        I don't want it to seem I'm hassling you I'm not as the standalone works fine my issue is a when ever just thought the feedback could help in general.

                        Thanks
                        C

                        Your feedback is indeed helpful. We are preparing a 3.1.1 release and it's good to get fixes for other significant bugs into it.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • Carloundefined
                          Carlo @chrishamm
                          last edited by

                          @chrishamm

                          Hi Chris,

                          It was not possible to just reload the page as gcode files would not start it would heat as expected but on initial movement would then try to home and not recognize the endstops so I installed DSF etc from a standalone raspbian install which has fixed the freezing but not the unable to print with the same issues as above also cannot use the webcam in DWC as it causes DWC to restart with out displaying error on each attempt though I can view the Pi cam from the web browser.
                          This is on 3.1.1 as per apt get.

                          Cheers
                          C

                          Carloundefined 1 Reply Last reply Reply Quote 0
                          • Carloundefined
                            Carlo @Carlo
                            last edited by

                            @Carlo

                            Hi Chris DC,

                            Any update on a fix for this minor issue ?

                            Cheers
                            C

                            Phaedruxundefined 1 Reply Last reply Reply Quote 0
                            • Phaedruxundefined
                              Phaedrux Moderator @Carlo
                              last edited by

                              @Carlo said in Duet3 + Pi DWC freezing:

                              this minor issue ?

                              Sorry what's the minor remaining issue in a nut shell?

                              Z-Bot CoreXY Build | Thingiverse Profile

                              Carloundefined 2 Replies Last reply Reply Quote 0
                              • Carloundefined
                                Carlo @Phaedrux
                                last edited by

                                @Phaedrux

                                That when G-code is loaded it results in unexpected movement at the start of a print like the nozzle being plowed in to the bed or homed with the carriages crashing at the end stops and without the Pi files print as expected.

                                Cheers
                                C

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                                • Carloundefined
                                  Carlo @Phaedrux
                                  last edited by Carlo

                                  @Phaedrux

                                  Does this have any meaning in the issues I'm having ?
                                  7/14/2020, 2:05:13 PM Warning: Firmware halted
                                  7/14/2020, 2:05:13 PM Warning: Lost connection to Duet (Timeout while waiting for transfer ready pin)
                                  7/14/2020, 2:05:12 PM Connection to Duet established
                                  7/14/2020, 2:05:12 PM Warning: Lost connection to Duet (Timeout while waiting for transfer ready pin)

                                  Video of issue linked below

                                  https://youtu.be/29_tLbxniCM

                                  Exactly the same issue with 2off Pi4b 1off Pi3b+ at the same point always

                                  Cheers
                                  C

                                  Carloundefined 1 Reply Last reply Reply Quote 0
                                  • Carloundefined
                                    Carlo @Carlo
                                    last edited by

                                    @Carlo

                                    Works OK in stand alone

                                    https://www.youtube.com/watch?v=mCwJnyaidI4

                                    Phaedruxundefined 1 Reply Last reply Reply Quote 0
                                    • Phaedruxundefined
                                      Phaedrux Moderator @Carlo
                                      last edited by

                                      @Carlo Under investigation.

                                      Z-Bot CoreXY Build | Thingiverse Profile

                                      Carloundefined 1 Reply Last reply Reply Quote 0
                                      • Carloundefined
                                        Carlo @Phaedrux
                                        last edited by

                                        @Phaedrux

                                        Cheers

                                        Carloundefined 1 Reply Last reply Reply Quote 0
                                        • Carloundefined
                                          Carlo @Carlo
                                          last edited by

                                          @Carlo

                                          So received my new Duet 3 yesterday so new board new cable new installation DuetPi
                                          nothing else attached same issue works perfectly in stand alone and does everything in SBC mode but print ...If I use DuetPi it will start the print then head to the endstops but wont stop at them after a few seconds but if I build PiOs install DSF etc it heads the other way and ploughs in to the bed but at the same point everytime after a few seconds to the mm?
                                          with the motors screeming and M122 shows no errors everything is peachy as far as the board is concerned ...Turns out its the purge line in my start code.. which works fine in standalone mode but not SBC SBC "worked" without it Huh? Quotes well A print
                                          Is it the spacing of the lines printing at the moment so can't retry right now but like to know how it ends.
                                          any ideas ?
                                          ; Draw arc to prime the nozzle between 6PM and 9PM on the bed edge

                                          G1 X0 Y-175 Z0.25 F6000

                                          G2 X-175 Y0 I0 J175 E30 F1500

                                          G1 X-174.52

                                          G3 X0 Y-174.52 I174.52 J0 E28 F1500

                                          Cheers
                                          C

                                          Phaedruxundefined chrishammundefined 2 Replies Last reply Reply Quote 0
                                          • Phaedruxundefined
                                            Phaedrux Moderator @Carlo
                                            last edited by

                                            @Carlo Interesting. I guess it doesn't like the arc.

                                            Z-Bot CoreXY Build | Thingiverse Profile

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