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    Duet 3 6HC - Short to ground issue.

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    • Depundefined
      Dep
      last edited by Dep

      I would like to buy Duet 3 Main Board 6HC, Duet 3 Toolboard 1LC - 3 pieces, Duet 3 Tool Distribution Board and PanelDue 7i. This is not available on your site.

      Where i can buy these boards? On the site of your resellers, I do not find the entire set of boards.

      As for the error in the 6HC board, I can fix it if you tell me where to cut the tracks.

      T3P3Tonyundefined elmoretundefined 2 Replies Last reply Reply Quote 0
      • T3P3Tonyundefined
        T3P3Tony administrators @Dep
        last edited by

        @Dep drop me a line, info@duet3d.com and i will get back to you once we have confirmed the issue with 6HC

        www.duet3d.com

        Depundefined 1 Reply Last reply Reply Quote 0
        • elmoretundefined
          elmoret @Dep
          last edited by

          @Dep All of those are available at Filastruder, aside from the Duet 3 which is being held during the investigation.

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          • Depundefined
            Dep @T3P3Tony
            last edited by

            @T3P3Tony said in Duet 3 6HC - Short to ground issue.:

            @Dep drop me a line, info@duet3d.com and i will get back to you once we have confirmed the issue with 6HC

            Thank you, I'll write a letter.

            @elmoret said in Duet 3 6HC - Short to ground issue.:

            @Dep All of those are available at Filastruder, aside from the Duet 3 which is being held during the investigation.

            DUET 3 MAINBOARD 6HC - Sold Out

            1 Reply Last reply Reply Quote 0
            • elmoretundefined
              elmoret
              last edited by

              Right, as mentioned, Duet 3s are being held while an investigation is carried out. This is affecting all Duet 3s worldwide. Once the investigation is complete, we'll resume sales. I know for a fact some of the boards we have are good.

              1 Reply Last reply Reply Quote 0
              • TDKundefined
                TDK
                last edited by

                Do you know what the issue with these boards is? Wrong current sense resistor? Bad FETs? I would like to debug the board I have but don't want to void the replacement warranty.

                dc42undefined 1 Reply Last reply Reply Quote 0
                • dc42undefined
                  dc42 administrators @TDK
                  last edited by dc42

                  @TDK said in Duet 3 6HC - Short to ground issue.:

                  Do you know what the issue with these boards is? Wrong current sense resistor? Bad FETs? I would like to debug the board I have but don't want to void the replacement warranty.

                  It's looking like a bad batch of diodes, which should have been picked up by the ATE, but unfortunately the test procedure was abbreviated without my authorization. We expect to have a definite answer by Monday.

                  [If Marvin is listening, it looks like we are going to be replacing a lot of diodes!]

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • elmoretundefined
                    elmoret
                    last edited by

                    Which diodes, out of curiosity? I'm not seeing anything relevant on the schematic, could be blind though.

                    dc42undefined 1 Reply Last reply Reply Quote 0
                    • dc42undefined
                      dc42 administrators @elmoret
                      last edited by

                      @elmoret said in Duet 3 6HC - Short to ground issue.:

                      Which diodes, out of curiosity? I'm not seeing anything relevant on the schematic, could be blind though.

                      Looks like the v1.01 MB6HC schematic is not yet on github.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • elmoretundefined
                        elmoret
                        last edited by

                        Didn't even know there was a v1.01!

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                        • dc42undefined
                          dc42 administrators
                          last edited by dc42

                          I've just added the v1.01 schematic, https://github.com/Duet3D/Duet3-Mainboard-6HC/blob/master/Duet3_Mainboard_v1.01/Duet3_MB_Schematic_v1.01.pdf. The diodes concerned are in parallel with the driver output mosfet gate resistors.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • TDKundefined
                            TDK
                            last edited by

                            I probed the 8 diodes on my non-working driver 1. All 8 show a diode drop of 0.225-0.230 V.

                            All 8 on the working driver 0 show the exact same reading.

                            Just a data point.

                            dc42undefined 1 Reply Last reply Reply Quote 0
                            • A Former User?
                              A Former User
                              last edited by

                              Ouch, been there done that .. feeling the pain!

                              Weller WMRT<3

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                              • dc42undefined
                                dc42 administrators @TDK
                                last edited by dc42

                                @TDK said in Duet 3 6HC - Short to ground issue.:

                                I probed the 8 diodes on my non-working driver 1. All 8 show a diode drop of 0.225-0.230 V.

                                All 8 on the working driver 0 show the exact same reading.

                                Just a data point.

                                Thanks for the data point. Can you try probing the resistors that they are connected in parallel with instead? I have a suspicion that the diodes may not be making contact with some of the PCB pads due to oxidation on the leads. It takes only 1 of 16 pads to not make contact to get the S2G error.

                                BTW I found that none of my multimeters can measure the diode because of the 150R resistor in parallel. It seems that my multimeters don't supply enough current for this test. So when I receive a faulty board later today I will test them using a 1.5V battery in series with a 100R resistor and a multimeter set to read mA.

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                • dc42undefined
                                  dc42 administrators
                                  last edited by

                                  I've confirmed that the problem is caused by the soldering between the 6-pin dual diode packages and the board being bad. Here is an example.

                                  2020-08-07 13.04.53.jpg

                                  The front left pin is not soldered down.

                                  This only seems to be a problem when the diodes have manufacturing code KAXS4 engraved on them. I believe that the pins on one or more reels of diodes with this manufacturing code were oxidised or otherwise contaminated, so that proper soldered joints were not always obtained.

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                                  tony73undefined TDKundefined 2 Replies Last reply Reply Quote 2
                                  • tony73undefined
                                    tony73 @dc42
                                    last edited by

                                    @dc42

                                    Hello everyone ! duet 3 6ch ordered and arrived about 3 days ago to this code (WD41xxx) and diodes (kaxs4) but are all defective or will some be good? i'm only trying movement without printing. what kind of problem should i see? thank you!

                                    1 Reply Last reply Reply Quote 0
                                    • elmoretundefined
                                      elmoret
                                      last edited by

                                      You would see a short to ground error, and the affected motor not moving.

                                      tony73undefined dc42undefined 2 Replies Last reply Reply Quote 0
                                      • tony73undefined
                                        tony73 @elmoret
                                        last edited by

                                        @elmoret
                                        hi in case of future problems will they be under warranty for how long? or do they have to replace them? what will they do?

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                                        • elmoretundefined
                                          elmoret
                                          last edited by

                                          Yes of course, Duet's warranty information is publicly posted: https://www.duet3d.com/warranty

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                                          • TDKundefined
                                            TDK @dc42
                                            last edited by

                                            @dc42 said in Duet 3 6HC - Short to ground issue.:

                                            I've confirmed that the problem is caused by the soldering between the 6-pin dual diode packages and the board being bad.

                                            I can confirm this issue on my board as well. Probing across the resistor gives different results than across the diode pins.

                                            Interestingly, it looks like one of the diode packages on my board was reworked. Maybe the assembly house spotted the issue during inspection and tried to fix in some cases (but clearly not all).

                                            rework.jpg

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