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    Duet 3 6HC - Short to ground issue.

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    • Depundefined
      Dep @T3P3Tony
      last edited by

      @T3P3Tony said in Duet 3 6HC - Short to ground issue.:

      @Dep drop me a line, info@duet3d.com and i will get back to you once we have confirmed the issue with 6HC

      Thank you, I'll write a letter.

      @elmoret said in Duet 3 6HC - Short to ground issue.:

      @Dep All of those are available at Filastruder, aside from the Duet 3 which is being held during the investigation.

      DUET 3 MAINBOARD 6HC - Sold Out

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      • elmoretundefined
        elmoret
        last edited by

        Right, as mentioned, Duet 3s are being held while an investigation is carried out. This is affecting all Duet 3s worldwide. Once the investigation is complete, we'll resume sales. I know for a fact some of the boards we have are good.

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        • TDKundefined
          TDK
          last edited by

          Do you know what the issue with these boards is? Wrong current sense resistor? Bad FETs? I would like to debug the board I have but don't want to void the replacement warranty.

          dc42undefined 1 Reply Last reply Reply Quote 0
          • dc42undefined
            dc42 administrators @TDK
            last edited by dc42

            @TDK said in Duet 3 6HC - Short to ground issue.:

            Do you know what the issue with these boards is? Wrong current sense resistor? Bad FETs? I would like to debug the board I have but don't want to void the replacement warranty.

            It's looking like a bad batch of diodes, which should have been picked up by the ATE, but unfortunately the test procedure was abbreviated without my authorization. We expect to have a definite answer by Monday.

            [If Marvin is listening, it looks like we are going to be replacing a lot of diodes!]

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • elmoretundefined
              elmoret
              last edited by

              Which diodes, out of curiosity? I'm not seeing anything relevant on the schematic, could be blind though.

              dc42undefined 1 Reply Last reply Reply Quote 0
              • dc42undefined
                dc42 administrators @elmoret
                last edited by

                @elmoret said in Duet 3 6HC - Short to ground issue.:

                Which diodes, out of curiosity? I'm not seeing anything relevant on the schematic, could be blind though.

                Looks like the v1.01 MB6HC schematic is not yet on github.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • elmoretundefined
                  elmoret
                  last edited by

                  Didn't even know there was a v1.01!

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                  • dc42undefined
                    dc42 administrators
                    last edited by dc42

                    I've just added the v1.01 schematic, https://github.com/Duet3D/Duet3-Mainboard-6HC/blob/master/Duet3_Mainboard_v1.01/Duet3_MB_Schematic_v1.01.pdf. The diodes concerned are in parallel with the driver output mosfet gate resistors.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • TDKundefined
                      TDK
                      last edited by

                      I probed the 8 diodes on my non-working driver 1. All 8 show a diode drop of 0.225-0.230 V.

                      All 8 on the working driver 0 show the exact same reading.

                      Just a data point.

                      dc42undefined 1 Reply Last reply Reply Quote 0
                      • A Former User?
                        A Former User
                        last edited by

                        Ouch, been there done that .. feeling the pain!

                        Weller WMRT<3

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                        • dc42undefined
                          dc42 administrators @TDK
                          last edited by dc42

                          @TDK said in Duet 3 6HC - Short to ground issue.:

                          I probed the 8 diodes on my non-working driver 1. All 8 show a diode drop of 0.225-0.230 V.

                          All 8 on the working driver 0 show the exact same reading.

                          Just a data point.

                          Thanks for the data point. Can you try probing the resistors that they are connected in parallel with instead? I have a suspicion that the diodes may not be making contact with some of the PCB pads due to oxidation on the leads. It takes only 1 of 16 pads to not make contact to get the S2G error.

                          BTW I found that none of my multimeters can measure the diode because of the 150R resistor in parallel. It seems that my multimeters don't supply enough current for this test. So when I receive a faulty board later today I will test them using a 1.5V battery in series with a 100R resistor and a multimeter set to read mA.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • dc42undefined
                            dc42 administrators
                            last edited by

                            I've confirmed that the problem is caused by the soldering between the 6-pin dual diode packages and the board being bad. Here is an example.

                            2020-08-07 13.04.53.jpg

                            The front left pin is not soldered down.

                            This only seems to be a problem when the diodes have manufacturing code KAXS4 engraved on them. I believe that the pins on one or more reels of diodes with this manufacturing code were oxidised or otherwise contaminated, so that proper soldered joints were not always obtained.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                            tony73undefined TDKundefined 2 Replies Last reply Reply Quote 2
                            • tony73undefined
                              tony73 @dc42
                              last edited by

                              @dc42

                              Hello everyone ! duet 3 6ch ordered and arrived about 3 days ago to this code (WD41xxx) and diodes (kaxs4) but are all defective or will some be good? i'm only trying movement without printing. what kind of problem should i see? thank you!

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                              • elmoretundefined
                                elmoret
                                last edited by

                                You would see a short to ground error, and the affected motor not moving.

                                tony73undefined dc42undefined 2 Replies Last reply Reply Quote 0
                                • tony73undefined
                                  tony73 @elmoret
                                  last edited by

                                  @elmoret
                                  hi in case of future problems will they be under warranty for how long? or do they have to replace them? what will they do?

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                                  • elmoretundefined
                                    elmoret
                                    last edited by

                                    Yes of course, Duet's warranty information is publicly posted: https://www.duet3d.com/warranty

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                                    • TDKundefined
                                      TDK @dc42
                                      last edited by

                                      @dc42 said in Duet 3 6HC - Short to ground issue.:

                                      I've confirmed that the problem is caused by the soldering between the 6-pin dual diode packages and the board being bad.

                                      I can confirm this issue on my board as well. Probing across the resistor gives different results than across the diode pins.

                                      Interestingly, it looks like one of the diode packages on my board was reworked. Maybe the assembly house spotted the issue during inspection and tried to fix in some cases (but clearly not all).

                                      rework.jpg

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                                      • dc42undefined
                                        dc42 administrators @elmoret
                                        last edited by dc42

                                        @elmoret said in Duet 3 6HC - Short to ground issue.:

                                        You would see a short to ground error, and the affected motor not moving.

                                        To clarify: if any of the 4 diode packages associated with each driver is not properly soldered, then if you are using 24V power, you will get a short-to-ground report and the motor concerned will vibrate or not move at all. But if you use 12V power, you will most likely not get a short-to-ground report and the motor will move normally.

                                        At this stage we do not know whether all boards with KAXS4 marked diodes are likely to be affected, however it does appear that the issue affects more than a single reel of diodes.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                                        tony73undefined 1 Reply Last reply Reply Quote 0
                                        • tony73undefined
                                          tony73 @dc42
                                          last edited by

                                          @dc42

                                          Hello everyone! as already said my duet 3 6ch card arrived a few days ago and one of those interested cod. (WD41xxx) diodes (kaxs4) I have tried all 24 volt drivers for now they all work no errors!

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                                          • T3P3Tonyundefined
                                            T3P3Tony administrators
                                            last edited by

                                            Hi Tony, thanks for the info. That aligns with what we are seeing, not all diodes soldered badly.

                                            What is your board serial number?

                                            www.duet3d.com

                                            tony73undefined 1 Reply Last reply Reply Quote 0
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