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duet Ethernet not Connecting via USB

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Duet Hardware and wiring
usb port duet3d ethernet
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  • undefined
    moe.adams9093
    last edited by 7 Oct 2020, 20:46

    hello I'm having issue with my duet Ethernet board it won't connect to USB i have 3V+ LED sold Red and 3.3V sold green dig led is sold red also USB light is sold red. Nothing is working. Tried to reset bord and reinstall new firmware by using boosa it wont show any comm port tried several USB cabels multiple PC Nothing showing on devices manager or in boosa please help for any suggestions

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      Phaedrux Moderator
      last edited by 7 Oct 2020, 22:12

      How far along here do you get?

      https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

      Did anything happen to the board recently?
      Was it working previously or is this a new build?
      When and where did you purchase the board?

      Z-Bot CoreXY Build | Thingiverse Profile

      undefined 1 Reply Last reply 7 Oct 2020, 23:11 Reply Quote 0
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        moe.adams9093 @Phaedrux
        last edited by 7 Oct 2020, 23:11

        @Phaedrux it was working previously fine all the sudden the Ethernet port stop blinking so I thought it could just need to be connected to yat and do m552s1 to turn on but when I connect to yat it won't do anything it won't even show any devices connected even on my device manager tried different cabel and my other pc still nothing. Also I jumped the 2 pins on the duet to perform firmware whipped out so I can reinstall it via bossa still nothing But I did notice one thing on the ethernet bord the mcu was smoking hot literally it burned my finger and also the cpu very hot as well even if its power from a USB port.

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          moe.adams9093
          last edited by 7 Oct 2020, 23:20

          Before I started this thread I did look at the form you sent me and I did exactly as it instructed. I'm not sure what happend but I believe it killed the CPU somehow.

          ? 1 Reply Last reply 8 Oct 2020, 00:18 Reply Quote 0
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            moe.adams9093
            last edited by 7 Oct 2020, 23:22

            I purchased the board from printedsolid.com.

            undefined 1 Reply Last reply 8 Oct 2020, 17:08 Reply Quote 0
            • ?
              A Former User @moe.adams9093
              last edited by 8 Oct 2020, 00:18

              @moe-adams9093 said in duet Ethernet not Connecting via USB:

              I did exactly as it instructed. I'm not sure what happend but I believe it killed the CPU somehow.

              very unlikely unless you skipped the Do not apply VIN power to the Duet at this point. line at the top.

              uploading some pictures of the board might help identify the cause.

              undefined 1 Reply Last reply 8 Oct 2020, 05:26 Reply Quote 0
              • undefined
                moe.adams9093 @A Former User
                last edited by 8 Oct 2020, 05:26

                @bearer Yeah sure heres some pics
                20201007_234203.jpg 20201007_234113.jpg 20201007_231820.jpg 20201007_231801_001.jpg

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                  moe.adams9093
                  last edited by 8 Oct 2020, 16:55

                  So any other steps I can do to get it working at least if I can see the board pops up on my device manager

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                  • undefined
                    Phaedrux Moderator @moe.adams9093
                    last edited by 8 Oct 2020, 17:08

                    @moe-adams9093 said in duet Ethernet not Connecting via USB:

                    I purchased the board from printedsolid.com.

                    When was it purchased?

                    https://www.duet3d.com/warranty

                    Z-Bot CoreXY Build | Thingiverse Profile

                    undefined 1 Reply Last reply 8 Oct 2020, 17:12 Reply Quote 0
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                      moe.adams9093
                      last edited by 8 Oct 2020, 17:08

                      2 months ago

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                        moe.adams9093 @Phaedrux
                        last edited by 8 Oct 2020, 17:12

                        @Phaedrux yes got it on Jul 28, 2020

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                        • undefined
                          Phaedrux Moderator
                          last edited by 8 Oct 2020, 17:15

                          @moe-adams9093 said in duet Ethernet not Connecting via USB:

                          the mcu was smoking hot literally it burned my finger and also the cpu very hot as well even if its power from a USB port.

                          This is generally not a good sign, but may still be recoverable.

                          With the firmware erased if you can't get it to show up in device manager at all even after trying multiple cables and usb ports maybe even a different PC, then we have no way of trying to flash the firmware again (assuming that would even be possible and the MCU isn't totally dead).

                          If you have exhausted all options available I will authorize a warranty exchange. Please contact your vendor and initiate a warranty claim. Point them to this thread as authorization.

                          Just in case there was a wiring short or something shorting against the board, please make sure you've got your wiring squared away and use the nylon washers and standoffs when mounting the board so that another short doesn't develop with the new board.

                          Z-Bot CoreXY Build | Thingiverse Profile

                          undefined 1 Reply Last reply 8 Oct 2020, 17:17 Reply Quote 0
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                            moe.adams9093 @Phaedrux
                            last edited by 8 Oct 2020, 17:17

                            @Phaedrux ok thank you

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