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    Duet3 6CH + 3CH expansion board - Missing steps.

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    • hackinistratorundefined
      hackinistrator @deckingman
      last edited by

      @deckingman sure , i watched the vid.
      i'm not sure if the issue occurs at random time.
      if you check the vid , you can see the printer completed pretty fast accel moves without issues while moving on XY plane .
      the issue occurred when it was making fast diagonal move - single motor running .
      what is the default motor current on those drivers anyways ?
      maybe its a good idea to try and reduce motor current on exp. board to very low value and see if it has any effect .
      there are no CAN errors so i don't see how it can be comm. error .

      T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
      • T3P3Tonyundefined
        T3P3Tony administrators @hackinistrator
        last edited by

        @hackinistrator there is some timing jitter (as @dc42 has pointed out) that is not currently reported in 3.2.

        @evomotors thanks for all the work in detailing the problem, we are working on it!

        www.duet3d.com

        1 Reply Last reply Reply Quote 1
        • evomotorsundefined
          evomotors @dc42
          last edited by evomotors

          @dc42 @T3P3Tony
          Thank you for your hard work. Waiting to test the changes.

          1 Reply Last reply Reply Quote 0
          • dc42undefined
            dc42 administrators
            last edited by dc42

            I am pleased to report that we have made substantial progress on this issue. In addition to fixing the CAN clock jitter, we have identified and fixed an issue that could cause whole moves to be abandoned on CAN-connected expansion boards. We have only been able to reproduce this using high step rates and short moves, however the cause of the issue (floating point rounding error) could conceivably happen at lower step rates too.

            I expect to provide unofficial 3.3beta versions of all firmwares tomorrow.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            Luke'sLaboratoryundefined evomotorsundefined 2 Replies Last reply Reply Quote 2
            • Luke'sLaboratoryundefined
              Luke'sLaboratory @dc42
              last edited by

              @dc42 Holy crap! Big if true!!!!!! I can't wait to try out the firmware to see if it solves my issues!

              Luke
              http://lukeslab.online

              1 Reply Last reply Reply Quote 0
              • evomotorsundefined
                evomotors @dc42
                last edited by

                @dc42
                Do you need a beta tester? 🙂

                Vetiundefined 1 Reply Last reply Reply Quote 0
                • Vetiundefined
                  Veti @evomotors
                  last edited by

                  @evomotors said in Duet3 6CH + 3CH expansion board - Missing steps.:

                  Do you need a beta tester?

                  always welcome.

                  the firmware will be available for all here
                  https://github.com/Duet3D/RepRapFirmware/releases

                  1 Reply Last reply Reply Quote 0
                  • evomotorsundefined
                    evomotors
                    last edited by

                    @dc42 Any updates? I guess there some roadblocks with other issues.

                    dc42undefined 1 Reply Last reply Reply Quote 0
                    • dc42undefined
                      dc42 administrators @evomotors
                      last edited by

                      @evomotors, https://forum.duet3d.com/topic/20991/early-rrf-3-3beta-files-available

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      evomotorsundefined 1 Reply Last reply Reply Quote 0
                      • evomotorsundefined
                        evomotors @dc42
                        last edited by evomotors

                        @dc42 said in Duet3 6CH + 3CH expansion board - Missing steps.:

                        @evomotors, https://forum.duet3d.com/topic/20991/early-rrf-3-3beta-files-available

                        Issue still exists after 3.3beta install. Visually no difference.

                        This is after starting and canceling print:

                        M122
                        === Diagnostics ===
                        RepRapFirmware for Duet 3 MB6HC version 3.3beta running on Duet 3 MB6HC v1.01 or later (SBC mode)
                        Board ID: 08DJM-956L2-G43S8-6JKDL-3SJ6L-1802G
                        Used output buffers: 1 of 40 (15 max)
                        === RTOS ===
                        Static ram: 149772
                        Dynamic ram: 64248 of which 104 recycled
                        Never used RAM 140548, free system stack 126 words
                        Tasks: Linux(ready,141) HEAT(blocked,299) CanReceiv(blocked,893) CanSender(blocked,346) CanClock(blocked,326) TMC(blocked,52) MAIN(running,613) IDLE(ready,19)
                        Owned mutexes: HTTP(MAIN)
                        === Platform ===
                        Last reset 00:20:29 ago, cause: power up
                        Last software reset details not available
                        Error status: 0x00
                        Aux0 errors 0,0,0
                        Aux1 errors 0,0,0
                        MCU temperature: min 23.3, current 35.4, max 35.6
                        Supply voltage: min 24.1, current 24.2, max 24.5, under voltage events: 0, over voltage events: 0, power good: yes
                        12V rail voltage: min 12.1, current 12.1, max 12.2, under voltage events: 0
                        Driver 0: position 71266, standstill, reads 15769, writes 24 timeouts 0, SG min/max 0/243
                        Driver 1: position 8428, standstill, reads 15769, writes 24 timeouts 0, SG min/max 0/248
                        Driver 2: position 1039, standstill, reads 15769, writes 24 timeouts 0, SG min/max 0/269
                        Driver 3: position 0, standstill, reads 15770, writes 24 timeouts 0, SG min/max 0/267
                        Driver 4: position 0, standstill, reads 15783, writes 11 timeouts 0, SG min/max 0/0
                        Driver 5: position 0, standstill, reads 15783, writes 11 timeouts 0, SG min/max 0/0
                        Date/time: 2021-01-16 15:50:32
                        Slowest loop: 178.46ms; fastest: 0.03ms
                        === Storage ===
                        Free file entries: 10
                        SD card 0 not detected, interface speed: 37.5MBytes/sec
                        SD card longest read time 0.0ms, write time 0.0ms, max retries 0
                        === Move ===
                        DMs created 125, maxWait 700263ms, bed compensation in use: mesh, comp offset 0.000
                        === MainDDARing ===
                        Scheduled moves 2249, completed moves 2249, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 3], CDDA state -1
                        === AuxDDARing ===
                        Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                        === Heat ===
                        Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                        Heater 0 is on, I-accum = 0.4
                        Heater 1 is on, I-accum = 0.3
                        === GCodes ===
                        Segments left: 0
                        Movement lock held by null
                        HTTP* is doing "M122" in state(s) 0
                        Telnet is idle in state(s) 0
                        File* is idle in state(s) 0
                        USB is idle in state(s) 0
                        Aux is idle in state(s) 0
                        Trigger* is idle in state(s) 0
                        Queue* is idle in state(s) 0
                        LCD is idle in state(s) 0
                        SBC is idle in state(s) 0
                        Daemon is idle in state(s) 0
                        Aux2 is idle in state(s) 0
                        Autopause is idle in state(s) 0
                        Code queue is empty.
                        === CAN ===
                        Messages queued 7096, send timeouts 0, received 38, lost 0, longest wait 1ms for reply type 6018, peak Tx sync delay 414, free buffers 48
                        === SBC interface ===
                        State: 4, failed transfers: 0
                        Last transfer: 1ms ago
                        RX/TX seq numbers: 44700/44700
                        SPI underruns 0, overruns 0
                        Number of disconnects: 0, IAP RAM available 0x2c478
                        Buffer RX/TX: 0/0-0
                        === Duet Control Server ===
                        Duet Control Server v3.2.0
                        Code buffer space: 4096
                        Configured SPI speed: 8000000 Hz
                        Full transfers per second: 31.34
                        Maximum length of RX/TX data transfers: 2656/1664
                        
                        M122 B1
                        Diagnostics for board 1:
                        Duet EXP3HC firmware version 3.3beta (2021-01-16 08:18:18)
                        Bootloader ID: not available
                        Never used RAM 154492, free system stack 166 words
                        HEAT 92 CanAsync 92 CanRecv 86 TMC 30 MAIN 306 AIN 259
                        Last reset 00:21:14 ago, cause: power up
                        Last software reset data not available
                        Driver 0: position -343134, 160.0 steps/mm,  standstill, reads 45658, writes 24 timeouts 0, SG min/max 0/218, steps req 1681012 done 1337262
                        Driver 1: position -74772, 160.0 steps/mm,  standstill, reads 45661, writes 24 timeouts 0, SG min/max 0/349, steps req 1442638 done 1203360
                        Driver 2: position 5964, 172.0 steps/mm,  standstill, reads 45669, writes 20 timeouts 0, SG min/max 0/198, steps req 32691 done 32719
                        Moves scheduled 2198, completed 2198, in progress 0, hiccups 185, step errors 0
                        Peak sync jitter 14, peak Rx sync delay 183, resyncs 0, no step interrupt scheduled
                        VIN: 24.7V, V12: 12.3V
                        MCU temperature: min 43.8C, current 44.0C, max 44.2C
                        Ticks since heat task active 246, ADC conversions started 1274238, completed 1274236, timed out 0
                        Last sensors broadcast 0x00000000 found 0 0 ticks ago, loop time 0
                        CAN messages queued 58, send timeouts 0, received 13653, lost 0, free buffers 36, error reg 11004e
                        

                        And this is after just after boot before printing:

                        m122 B1
                        Diagnostics for board 1:
                        Duet EXP3HC firmware version 3.3beta (2021-01-16 08:18:18)
                        Bootloader ID: not available
                        Never used RAM 154420, free system stack 200 words
                        HEAT 79 CanAsync 92 CanRecv 86 TMC 64 MAIN 298 AIN 259
                        Last reset 00:00:49 ago, cause: software
                        Last software reset data not available
                        Driver 0: position 0, 160.0 steps/mm,  standstill, reads 49081, writes 23 timeouts 0, SG min/max 0/0, steps req 0 done 0
                        Driver 1: position 0, 160.0 steps/mm,  standstill, reads 49083, writes 23 timeouts 0, SG min/max 0/0, steps req 0 done 0
                        Driver 2: position 0, 172.0 steps/mm,  standstill, reads 49087, writes 23 timeouts 0, SG min/max 0/0, steps req 0 done 0
                        Moves scheduled 0, completed 0, in progress 0, hiccups 0, step errors 0
                        Peak sync jitter 11, peak Rx sync delay 181, resyncs 1, no step interrupt scheduled
                        VIN: 24.7V, V12: 12.3V
                        MCU temperature: min 43.8C, current 43.8C, max 44.0C
                        Ticks since heat task active 236, ADC conversions started 49228, completed 49226, timed out 0
                        Last sensors broadcast 0x00000000 found 0 240 ticks ago, loop time 0
                        CAN messages queued 60, send timeouts 3, received 403, lost 0, free buffers 36, error reg 11004f
                        
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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          Thanks, from the M122 B1 report there's evidently still an issue with steps being lost on the 3HC.

                          Have you already posted your config.g and the GCode file somewhere?

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          evomotorsundefined 1 Reply Last reply Reply Quote 0
                          • evomotorsundefined
                            evomotors @dc42
                            last edited by evomotors

                            @dc42 said in Duet3 6CH + 3CH expansion board - Missing steps.:

                            Thanks, from the M122 B1 report there's evidently still an issue with steps being lost on the 3HC.

                            Have you already posted your config.g and the GCode file somewhere?

                            Yes, it is the same configuration and stl file as posted above in this thread

                            https://forum.duet3d.com/topic/20713/duet3-6ch-3ch-expansion-board-missing-steps/79?_=1610818681447

                            The config is where XY connected to expansion board

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                            • dc42undefined
                              dc42 administrators
                              last edited by

                              Thanks, I'll run those files on my bench system. I guess I should have done that earlier, rather than assuming that the bug that Tony and I reproduced was the one that affected your machine.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

                              evomotorsundefined 1 Reply Last reply Reply Quote 0
                              • evomotorsundefined
                                evomotors @dc42
                                last edited by

                                @dc42 said in Duet3 6CH + 3CH expansion board - Missing steps.:

                                Thanks, I'll run those files on my bench system. I guess I should have done that earlier, rather than assuming that the bug that Tony and I reproduced was the one that affected your machine.

                                Let me know if you need me to run some other tests.

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                                • dc42undefined
                                  dc42 administrators
                                  last edited by

                                  It's running. So far I am seeing the extruder have more reported steps than commanded steps, but X and Y doing exactly the correct number of steps.

                                  It's occurred to me that any homing commands or other G1 H1 moves will mess up the step count, making steps done be less than steps requested. Does your cancel.g file have a homing command in it?

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                                  evomotorsundefined 2 Replies Last reply Reply Quote 0
                                  • evomotorsundefined
                                    evomotors @dc42
                                    last edited by evomotors

                                    @dc42 said in Duet3 6CH + 3CH expansion board - Missing steps.:

                                    It's running. So far I am seeing the extruder have more reported steps than commanded steps, but X and Y doing exactly the correct number of steps.

                                    It's occurred to me that any homing commands or other G1 H1 moves will mess up the step count, making steps done be less than steps requested. Does your cancel.g file have a homing command in it?

                                    No, no homing in cancel.g

                                    I did another print with print and move speed 40mm/s . Still the same issue. Is your kinematics the same? My is CoreXY

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                                    • evomotorsundefined
                                      evomotors @dc42
                                      last edited by

                                      @dc42
                                      I don't have cancel.g

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                                      • evomotorsundefined
                                        evomotors
                                        last edited by evomotors

                                        This was longer run on slow speeds.

                                        M122 B1
                                        Diagnostics for board 1:
                                        Duet EXP3HC firmware version 3.3beta (2021-01-16 08:18:18)
                                        Bootloader ID: not available
                                        Never used RAM 154420, free system stack 164 words
                                        HEAT 92 CanAsync 92 CanRecv 86 TMC 30 MAIN 282 AIN 259
                                        Last reset 03:11:52 ago, cause: power up
                                        Last software reset data not available
                                        Driver 0: position -687060, 160.0 steps/mm,  standstill, reads 32218, writes 22 timeouts 0, SG min/max 0/622, steps req 7128898 done 6785821
                                        Driver 1: position -104279, 160.0 steps/mm,  standstill, reads 32217, writes 22 timeouts 0, SG min/max 0/1023, steps req 6693175 done 6454161
                                        Driver 2: position 64560, 172.0 steps/mm,  standstill, reads 32221, writes 18 timeouts 0, SG min/max 0/693, steps req 218156 done 219933
                                        Moves scheduled 20756, completed 20756, in progress 0, hiccups 25, step errors 0
                                        Peak sync jitter 15, peak Rx sync delay 49081, resyncs 93, no step interrupt scheduled
                                        VIN: 24.7V, V12: 12.3V
                                        MCU temperature: min 43.8C, current 43.8C, max 44.2C
                                        Ticks since heat task active 94, ADC conversions started 11512336, completed 11512334, timed out 0
                                        Last sensors broadcast 0x00000000 found 0 98 ticks ago, loop time 0
                                        CAN messages queued 77, send timeouts 0, received 110725, lost 356, free buffers 36, error reg 1
                                        
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                                        • dc42undefined
                                          dc42 administrators
                                          last edited by dc42

                                          Thanks. I can see three possible issues in that M122 report:

                                          1. The X and Y steps done are not the same as steps requested. However, I think this must be because you are doing a homing command somewhere in the sequence, because I don't see this. Perhaps your pause.g or start.g file contains a G28 command? Or you ran the initial M122 command, then homed the printer, then started the print? If you can find and remove that G28 command (or pause and run M122 after doing it) then please do that and do another run, to check that the X and Y steps are correct. To be clear, in the M122 B1 report I expect the X and Y steps done to be the same as steps reported, provided that the axes where not moving when this M122 or the previous M122 were run and there have been no G1 H1 or G1 H3 moves executed between the two M122 commands.

                                          2. The extruder steps done is greater than the steps commanded. The primary reason for this is that pressure advance causes retraction steps to be generated at the end of a move that ends at low speed, and the steps commanded figure doesn't take account of that. However, if I set pressure advance to zero then the extruder steps done is slightly less than the steps commanded, which is wrong. So I think there is a rounding error in the pressure advance calculation.

                                          3. Probably the most serious issue is that it has reported that some CAN messages have been lost and the peak Rx sync delay is very high. This suggests that movement messages are not being queued as fast as they are arriving. I was already planning to do that part of the move processing in a different way with lower latency, and I will now work on that urgently.

                                          Thanks for your patience. With your permission, I will retain and use your GCode file as one of our test files.

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                                          evomotorsundefined 2 Replies Last reply Reply Quote 0
                                          • evomotorsundefined
                                            evomotors @dc42
                                            last edited by evomotors

                                            @dc42 said in Duet3 6CH + 3CH expansion board - Missing steps.:

                                            The X and Y steps done are not the same as steps requested. However, I think this must be because you are doing a homing command somewhere in the sequence, because I don't see this. Perhaps your pause.g or start.g file contains a G28 command? Or you ran the initial M122 command, then homed the printer, then started the print? If you can find and remove that G28 command (or pause and run M122 after doing it) then please do that and do another run, to check that the X and Y steps are correct. To be clear, in the M122 B1 report I expect the X and Y steps done to be the same as steps reported, provided that the axes where not moving when this M122 or the previous M122 were run and there have been no G1 H1 or G1 H3 moves executed between the two M122 commands.

                                            Homing and leveling is done before every print. I will follow your directions if you need me to change something and re-test.

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