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    DWC not opening

    Scheduled Pinned Locked Moved Solved
    Duet Web Control
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    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      What exactly are you connecting to? A switch? Router?

      When you had the Duet set to obtain a DHCP address, what did it give you?

      Were you able to ping that address?

      On your PC it looks like you're in subnet 192.168.42, but is the Duet on the same subnet?

      If you manually set an IP on the duet and on your PC and connect them together port to port are you then able to reach DWC by IP address?

      Z-Bot CoreXY Build | Thingiverse Profile

      User3Dundefined 2 Replies Last reply Reply Quote 0
      • User3Dundefined
        User3D @dc42
        last edited by User3D

        @dc42 that i figured out yesterday only.
        even after connecting ethernet it didn't work!!

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        • User3Dundefined
          User3D @Phaedrux
          last edited by User3D

          @Phaedrux

          • connected to a switch
          • Ping failed!
            How do I check if my Duet is on same subnet??
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          • User3Dundefined
            User3D @Phaedrux
            last edited by User3D

            @Phaedrux said in DWC not opening:

            If you manually set an IP on the duet and on your PC and connect them together port to port are you then able to reach DWC by IP address?

            I tried setting manual IP on my PC.
            manualIP.PNG

            ipconfig confirms that Pc is running on set IP.

            config.g:
            gcode.PNG

            on M552 :
            m552.PNG

            ping failed!! DWC still not opening using 192.168.1.100....
            s4-ping.PNG

            I don't know what i'm missing here!

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            • User3Dundefined
              User3D
              last edited by

              @dc42 @Phaedrux any suggestions?

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by Phaedrux

                Do you get any lights on the duet ethernet port when connected directly to your PC?

                When connected like that can you also connect via USB terminal and send M122 and post the results?

                Try another cable?

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                • User3Dundefined
                  User3D @Phaedrux
                  last edited by

                  @Phaedrux said in DWC not opening:

                  Do you get any lights on the duet ethernet port when connected directly to your PC?

                  When connected like that can you also connect via USB terminal and send M122 and post the results?

                  When I connect duet via USB and nothing else but SD card is connected then ethernet light doesn't glow. It glows only after ethernet is connected. I am able to communicate using YAT.

                  Try another cable?

                  YUP! Tried the same with different cable on different PC. STILL NOT OPENING.

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                  • Phaedruxundefined
                    Phaedrux Moderator @Phaedrux
                    last edited by

                    @Phaedrux said in DWC not opening:

                    When connected like that can you also connect via USB terminal and send M122 and post the results?

                    Still haven't seen an M122 result yet.

                    Z-Bot CoreXY Build | Thingiverse Profile

                    User3Dundefined 1 Reply Last reply Reply Quote 0
                    • User3Dundefined
                      User3D @Phaedrux
                      last edited by

                      @Phaedrux
                      === Diagnostics ===<LF>RepRapFirmware for Duet 3 MB6HC version 3.2 running on Duet 3 MB6HC v1.01 or later (standalone mode)
                      <LF>Board ID: 08DJM-956BA-NA3TN-6J1DJ-3S86L-1TB6T<LF>Used output buffers: 1 of 40 (3 max)<LF>=== RTOS ===<LF>Static ram: 149788<LF>Dyna
                      mic ram: 92908 of which 28 recycled<LF>Never used RAM 116108, free system stack 190 words<LF>Tasks: NETWORK(ready,408) ETHERNE
                      T(blocked,194) HEAT(blocked,188) CanReceiv(blocked,927) CanSender(blocked,371) CanClock(blocked,360) TMC(blocked,65) MAI
                      N(running,1134) IDLE(ready,19)<LF>Owned mutexes: USB(MAIN)<LF>=== Platform ===<LF>Last reset 00:03:05 ago, cause: power up<LF>Last s
                      oftware reset details not available<LF>Error status: 0x00<LF>Aux0 errors 0,0,0<LF>Aux1 errors 0,0,0<LF>MCU temperature: min 21.7, cu
                      rrent 35.0, max 35.2<LF>Supply voltage: min 0.1, current 0.2, max 0.3, under voltage events: 0, over voltage events: 0, pow
                      er good: no<LF>12V rail voltage: min 0.1, current 0.2, max 0.2, under voltage events: 0<LF>Driver 0: position 0, ok, reads 0,
                      writes 0 timeouts 0, SG min/max 0/0<LF>Driver 1: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0<LF>Driver 2: pos
                      ition 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0<LF>Driver 3: position 0, ok, reads 0, writes 0 timeouts 0, SG min
                      /max 0/0<LF>Driver 4: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0<LF>Driver 5: position 0, ok, reads 0, write
                      s 0 timeouts 0, SG min/max 0/0<LF>Date/time: 1970-01-01 00:00:00<LF>Slowest loop: 5.20ms; fastest: 0.06ms<LF>=== Storage ===<LF>Free
                      file entries: 10<LF>SD card 0 detected, interface speed: 25.0MBytes/sec<LF>SD card longest read time 3.1ms, write time 0.0ms,
                      max retries 0<LF>=== Move ===<LF>DMs created 125, maxWait 0ms, bed compensation in use: none, comp offset 0.000<LF>=== MainDDARi
                      ng ===<LF>Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1<LF>===
                      AuxDDARing ===<LF>Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA sta
                      te -1<LF>=== Heat ===<LF>Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1<LF>=== GCodes ===<LF>Segment
                      s left: 0<LF>Movement lock held by null<LF>HTTP is idle in state(s) 0<LF>Telnet is idle in state(s) 0<LF>File is idle in state(s) 0<LF>
                      USB is ready with "M122" in state(s) 0<LF>Aux is idle in state(s) 0<LF>Trigger is idle in state(s) 0<LF>Queue is idle in state(s)
                      0<LF>LCD is idle in state(s) 0<LF>SBC is idle in state(s) 0<LF>Daemon is idle in state(s) 0<LF>Aux2 is idle in state(s) 0<LF>Autopause
                      is idle in state(s) 0<LF>Code queue is empty.<LF>=== Network ===<LF>Slowest loop: 0.19ms; fastest: 0.02ms<LF>Responder states: HTTP
                      (0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions Telnet(0), 0 sessions<LF>HTTP sessions: 0 of 8<LF>- E
                      thernet -<LF>State: active<LF>Error counts: 0 0 1 0 0<LF>Socket states: 2 2 2 2 2 2 0 0<LF>=== Filament sensors ===<LF>Extruder 0 senso
                      r: ok<LF>=== CAN ===<LF>Messages queued 735, send timeouts 1662, received 0, lost 0, longest wait 0ms for reply type 0, free b
                      uffers 47<LF>ok<LF>

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                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by Phaedrux

                        Change your line feed settings in YAT and try again

                        07854fe2-646b-48e4-95bd-801ec0ff50c9-image.png

                        Set YAT to use <LF> as the end of line character. This will improve the readability of the messages coming from the Duet. Click "Text Settings" in the "Terminal Settings" and change "EOL sequence:" to <LF>. Click "OK" to close Text Settings. Click "OK" again to close Terminal Settings.

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                        • User3Dundefined
                          User3D @Phaedrux
                          last edited by

                          @Phaedrux
                          M122
                          === Diagnostics ===
                          RepRapFirmware for Duet 3 MB6HC version 3.2 running on Duet 3 MB6HC v1.01 or later (standalone mode)
                          Board ID: 08DJM-956BA-NA3TN-6J1DJ-3S86L-1TB6T
                          Used output buffers: 1 of 40 (3 max)
                          === RTOS ===
                          Static ram: 149788
                          Dynamic ram: 92908 of which 28 recycled
                          Never used RAM 116108, free system stack 190 words
                          Tasks: NETWORK(ready,408) ETHERNET(blocked,194) HEAT(blocked,188) CanReceiv(blocked,927) CanSender(blocked,371) CanClock
                          (blocked,360) TMC(blocked,65) MAIN(running,1134) IDLE(ready,19)
                          Owned mutexes: USB(MAIN)
                          === Platform ===
                          Last reset 00:01:05 ago, cause: power up
                          Last software reset details not available
                          Error status: 0x00
                          Aux0 errors 0,0,0
                          Aux1 errors 0,0,0
                          MCU temperature: min 20.3, current 32.8, max 32.8
                          Supply voltage: min 0.1, current 0.2, max 0.2, under voltage events: 0, over voltage events: 0, power good: no
                          12V rail voltage: min 0.1, current 0.2, max 0.2, under voltage events: 0
                          Driver 0: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                          Driver 1: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                          Driver 2: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                          Driver 3: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                          Driver 4: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                          Driver 5: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                          Date/time: 1970-01-01 00:00:00
                          Slowest loop: 5.20ms; fastest: 0.06ms
                          === Storage ===
                          Free file entries: 10
                          SD card 0 detected, interface speed: 25.0MBytes/sec
                          SD card longest read time 3.1ms, write time 0.0ms, max retries 0
                          === Move ===
                          DMs created 125, maxWait 0ms, bed compensation in use: none, comp offset 0.000
                          === MainDDARing ===
                          Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                          === AuxDDARing ===
                          Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                          === Heat ===
                          Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                          === GCodes ===
                          Segments left: 0
                          Movement lock held by null
                          HTTP is idle in state(s) 0
                          Telnet is idle in state(s) 0
                          File is idle in state(s) 0
                          USB is ready with "M122" in state(s) 0
                          Aux is idle in state(s) 0
                          Trigger is idle in state(s) 0
                          Queue is idle in state(s) 0
                          LCD is idle in state(s) 0
                          SBC is idle in state(s) 0
                          Daemon is idle in state(s) 0
                          Aux2 is idle in state(s) 0
                          Autopause is idle in state(s) 0
                          Code queue is empty.
                          === Network ===
                          Slowest loop: 0.16ms; fastest: 0.02ms
                          Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions Telnet(0), 0 sessions
                          HTTP sessions: 0 of 8

                          • Ethernet -
                            State: active
                            Error counts: 0 0 1 0 0
                            Socket states: 2 2 2 2 2 2 0 0
                            === Filament sensors ===
                            Extruder 0 sensor: ok
                            === CAN ===
                            Messages queued 255, send timeouts 583, received 0, lost 0, longest wait 0ms for reply type 0, free buffers 48
                            ok
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                          • Phaedruxundefined
                            Phaedrux Moderator
                            last edited by

                            So when you were using DHCP with a router, was the Duet pulling a DHCP address?

                            Z-Bot CoreXY Build | Thingiverse Profile

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                            • User3Dundefined
                              User3D @Phaedrux
                              last edited by

                              @Phaedrux
                              This is happening

                              M552 S0
                              Network stopped
                              ok
                              M552 P0.0.0.0 S1
                              ok
                              M552
                              Ethernet is enabled, configured IP address: 0.0.0.0, actual IP address: 0.0.0.0
                              ok
                              
                              
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                              • User3Dundefined
                                User3D @Phaedrux
                                last edited by User3D

                                Hiiiii @Phaedrux ,
                                Issue is resolved. It was internal network issue. For security purposes, It was blocked by the administrator. I am grateful of your efforts. Thank You so much!

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                                • Phaedruxundefined
                                  Phaedrux Moderator
                                  last edited by

                                  Glad you were able to figure it out.

                                  Z-Bot CoreXY Build | Thingiverse Profile

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