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    DWC not opening

    Scheduled Pinned Locked Moved Solved
    Duet Web Control
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    • jay_s_ukundefined
      jay_s_uk
      last edited by jay_s_uk

      when setting the static IP address, did you disable and then re-enable the network interface?
      i.e.

      M552 S-1
      M552 S1
      

      If that fails, try setting the duet up in access point mode to determine everything is functioning correctly

      Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

      User3Dundefined 1 Reply Last reply Reply Quote 0
      • User3Dundefined
        User3D @jay_s_uk
        last edited by

        @jay_s_uk yup .I did:
        M552 S0
        M552 P<my ip>
        M552 S1

        above didin't work too.
        I've tried everything even after connecting duet with ethernet... But nothing seems to work for me!!

        1 Reply Last reply Reply Quote 0
        • dc42undefined
          dc42 administrators @User3D
          last edited by

          @User3D said in DWC not opening:

          why is actual IP : 0.0.0.0 ????

          Because no Ethernet link has been established. If you run M122 on the Duet, it will probably show "Establishing link" as the network connection status.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

          User3Dundefined 1 Reply Last reply Reply Quote 0
          • Phaedruxundefined
            Phaedrux Moderator
            last edited by

            What exactly are you connecting to? A switch? Router?

            When you had the Duet set to obtain a DHCP address, what did it give you?

            Were you able to ping that address?

            On your PC it looks like you're in subnet 192.168.42, but is the Duet on the same subnet?

            If you manually set an IP on the duet and on your PC and connect them together port to port are you then able to reach DWC by IP address?

            Z-Bot CoreXY Build | Thingiverse Profile

            User3Dundefined 2 Replies Last reply Reply Quote 0
            • User3Dundefined
              User3D @dc42
              last edited by User3D

              @dc42 that i figured out yesterday only.
              even after connecting ethernet it didn't work!!

              1 Reply Last reply Reply Quote 0
              • User3Dundefined
                User3D @Phaedrux
                last edited by User3D

                @Phaedrux

                • connected to a switch
                • Ping failed!
                  How do I check if my Duet is on same subnet??
                1 Reply Last reply Reply Quote 0
                • User3Dundefined
                  User3D @Phaedrux
                  last edited by User3D

                  @Phaedrux said in DWC not opening:

                  If you manually set an IP on the duet and on your PC and connect them together port to port are you then able to reach DWC by IP address?

                  I tried setting manual IP on my PC.
                  manualIP.PNG

                  ipconfig confirms that Pc is running on set IP.

                  config.g:
                  gcode.PNG

                  on M552 :
                  m552.PNG

                  ping failed!! DWC still not opening using 192.168.1.100....
                  s4-ping.PNG

                  I don't know what i'm missing here!

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                  • User3Dundefined
                    User3D
                    last edited by

                    @dc42 @Phaedrux any suggestions?

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                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by Phaedrux

                      Do you get any lights on the duet ethernet port when connected directly to your PC?

                      When connected like that can you also connect via USB terminal and send M122 and post the results?

                      Try another cable?

                      Z-Bot CoreXY Build | Thingiverse Profile

                      User3Dundefined Phaedruxundefined 2 Replies Last reply Reply Quote 0
                      • User3Dundefined
                        User3D @Phaedrux
                        last edited by

                        @Phaedrux said in DWC not opening:

                        Do you get any lights on the duet ethernet port when connected directly to your PC?

                        When connected like that can you also connect via USB terminal and send M122 and post the results?

                        When I connect duet via USB and nothing else but SD card is connected then ethernet light doesn't glow. It glows only after ethernet is connected. I am able to communicate using YAT.

                        Try another cable?

                        YUP! Tried the same with different cable on different PC. STILL NOT OPENING.

                        1 Reply Last reply Reply Quote 0
                        • Phaedruxundefined
                          Phaedrux Moderator @Phaedrux
                          last edited by

                          @Phaedrux said in DWC not opening:

                          When connected like that can you also connect via USB terminal and send M122 and post the results?

                          Still haven't seen an M122 result yet.

                          Z-Bot CoreXY Build | Thingiverse Profile

                          User3Dundefined 1 Reply Last reply Reply Quote 0
                          • User3Dundefined
                            User3D @Phaedrux
                            last edited by

                            @Phaedrux
                            === Diagnostics ===<LF>RepRapFirmware for Duet 3 MB6HC version 3.2 running on Duet 3 MB6HC v1.01 or later (standalone mode)
                            <LF>Board ID: 08DJM-956BA-NA3TN-6J1DJ-3S86L-1TB6T<LF>Used output buffers: 1 of 40 (3 max)<LF>=== RTOS ===<LF>Static ram: 149788<LF>Dyna
                            mic ram: 92908 of which 28 recycled<LF>Never used RAM 116108, free system stack 190 words<LF>Tasks: NETWORK(ready,408) ETHERNE
                            T(blocked,194) HEAT(blocked,188) CanReceiv(blocked,927) CanSender(blocked,371) CanClock(blocked,360) TMC(blocked,65) MAI
                            N(running,1134) IDLE(ready,19)<LF>Owned mutexes: USB(MAIN)<LF>=== Platform ===<LF>Last reset 00:03:05 ago, cause: power up<LF>Last s
                            oftware reset details not available<LF>Error status: 0x00<LF>Aux0 errors 0,0,0<LF>Aux1 errors 0,0,0<LF>MCU temperature: min 21.7, cu
                            rrent 35.0, max 35.2<LF>Supply voltage: min 0.1, current 0.2, max 0.3, under voltage events: 0, over voltage events: 0, pow
                            er good: no<LF>12V rail voltage: min 0.1, current 0.2, max 0.2, under voltage events: 0<LF>Driver 0: position 0, ok, reads 0,
                            writes 0 timeouts 0, SG min/max 0/0<LF>Driver 1: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0<LF>Driver 2: pos
                            ition 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0<LF>Driver 3: position 0, ok, reads 0, writes 0 timeouts 0, SG min
                            /max 0/0<LF>Driver 4: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0<LF>Driver 5: position 0, ok, reads 0, write
                            s 0 timeouts 0, SG min/max 0/0<LF>Date/time: 1970-01-01 00:00:00<LF>Slowest loop: 5.20ms; fastest: 0.06ms<LF>=== Storage ===<LF>Free
                            file entries: 10<LF>SD card 0 detected, interface speed: 25.0MBytes/sec<LF>SD card longest read time 3.1ms, write time 0.0ms,
                            max retries 0<LF>=== Move ===<LF>DMs created 125, maxWait 0ms, bed compensation in use: none, comp offset 0.000<LF>=== MainDDARi
                            ng ===<LF>Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1<LF>===
                            AuxDDARing ===<LF>Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA sta
                            te -1<LF>=== Heat ===<LF>Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1<LF>=== GCodes ===<LF>Segment
                            s left: 0<LF>Movement lock held by null<LF>HTTP is idle in state(s) 0<LF>Telnet is idle in state(s) 0<LF>File is idle in state(s) 0<LF>
                            USB is ready with "M122" in state(s) 0<LF>Aux is idle in state(s) 0<LF>Trigger is idle in state(s) 0<LF>Queue is idle in state(s)
                            0<LF>LCD is idle in state(s) 0<LF>SBC is idle in state(s) 0<LF>Daemon is idle in state(s) 0<LF>Aux2 is idle in state(s) 0<LF>Autopause
                            is idle in state(s) 0<LF>Code queue is empty.<LF>=== Network ===<LF>Slowest loop: 0.19ms; fastest: 0.02ms<LF>Responder states: HTTP
                            (0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions Telnet(0), 0 sessions<LF>HTTP sessions: 0 of 8<LF>- E
                            thernet -<LF>State: active<LF>Error counts: 0 0 1 0 0<LF>Socket states: 2 2 2 2 2 2 0 0<LF>=== Filament sensors ===<LF>Extruder 0 senso
                            r: ok<LF>=== CAN ===<LF>Messages queued 735, send timeouts 1662, received 0, lost 0, longest wait 0ms for reply type 0, free b
                            uffers 47<LF>ok<LF>

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                            • Phaedruxundefined
                              Phaedrux Moderator
                              last edited by Phaedrux

                              Change your line feed settings in YAT and try again

                              07854fe2-646b-48e4-95bd-801ec0ff50c9-image.png

                              Set YAT to use <LF> as the end of line character. This will improve the readability of the messages coming from the Duet. Click "Text Settings" in the "Terminal Settings" and change "EOL sequence:" to <LF>. Click "OK" to close Text Settings. Click "OK" again to close Terminal Settings.

                              Z-Bot CoreXY Build | Thingiverse Profile

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                              • User3Dundefined
                                User3D @Phaedrux
                                last edited by

                                @Phaedrux
                                M122
                                === Diagnostics ===
                                RepRapFirmware for Duet 3 MB6HC version 3.2 running on Duet 3 MB6HC v1.01 or later (standalone mode)
                                Board ID: 08DJM-956BA-NA3TN-6J1DJ-3S86L-1TB6T
                                Used output buffers: 1 of 40 (3 max)
                                === RTOS ===
                                Static ram: 149788
                                Dynamic ram: 92908 of which 28 recycled
                                Never used RAM 116108, free system stack 190 words
                                Tasks: NETWORK(ready,408) ETHERNET(blocked,194) HEAT(blocked,188) CanReceiv(blocked,927) CanSender(blocked,371) CanClock
                                (blocked,360) TMC(blocked,65) MAIN(running,1134) IDLE(ready,19)
                                Owned mutexes: USB(MAIN)
                                === Platform ===
                                Last reset 00:01:05 ago, cause: power up
                                Last software reset details not available
                                Error status: 0x00
                                Aux0 errors 0,0,0
                                Aux1 errors 0,0,0
                                MCU temperature: min 20.3, current 32.8, max 32.8
                                Supply voltage: min 0.1, current 0.2, max 0.2, under voltage events: 0, over voltage events: 0, power good: no
                                12V rail voltage: min 0.1, current 0.2, max 0.2, under voltage events: 0
                                Driver 0: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                                Driver 1: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                                Driver 2: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                                Driver 3: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                                Driver 4: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                                Driver 5: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                                Date/time: 1970-01-01 00:00:00
                                Slowest loop: 5.20ms; fastest: 0.06ms
                                === Storage ===
                                Free file entries: 10
                                SD card 0 detected, interface speed: 25.0MBytes/sec
                                SD card longest read time 3.1ms, write time 0.0ms, max retries 0
                                === Move ===
                                DMs created 125, maxWait 0ms, bed compensation in use: none, comp offset 0.000
                                === MainDDARing ===
                                Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                                === AuxDDARing ===
                                Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                                === Heat ===
                                Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                                === GCodes ===
                                Segments left: 0
                                Movement lock held by null
                                HTTP is idle in state(s) 0
                                Telnet is idle in state(s) 0
                                File is idle in state(s) 0
                                USB is ready with "M122" in state(s) 0
                                Aux is idle in state(s) 0
                                Trigger is idle in state(s) 0
                                Queue is idle in state(s) 0
                                LCD is idle in state(s) 0
                                SBC is idle in state(s) 0
                                Daemon is idle in state(s) 0
                                Aux2 is idle in state(s) 0
                                Autopause is idle in state(s) 0
                                Code queue is empty.
                                === Network ===
                                Slowest loop: 0.16ms; fastest: 0.02ms
                                Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions Telnet(0), 0 sessions
                                HTTP sessions: 0 of 8

                                • Ethernet -
                                  State: active
                                  Error counts: 0 0 1 0 0
                                  Socket states: 2 2 2 2 2 2 0 0
                                  === Filament sensors ===
                                  Extruder 0 sensor: ok
                                  === CAN ===
                                  Messages queued 255, send timeouts 583, received 0, lost 0, longest wait 0ms for reply type 0, free buffers 48
                                  ok
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                                • Phaedruxundefined
                                  Phaedrux Moderator
                                  last edited by

                                  So when you were using DHCP with a router, was the Duet pulling a DHCP address?

                                  Z-Bot CoreXY Build | Thingiverse Profile

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                                  • User3Dundefined
                                    User3D @Phaedrux
                                    last edited by

                                    @Phaedrux
                                    This is happening

                                    M552 S0
                                    Network stopped
                                    ok
                                    M552 P0.0.0.0 S1
                                    ok
                                    M552
                                    Ethernet is enabled, configured IP address: 0.0.0.0, actual IP address: 0.0.0.0
                                    ok
                                    
                                    
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                                    • User3Dundefined
                                      User3D @Phaedrux
                                      last edited by User3D

                                      Hiiiii @Phaedrux ,
                                      Issue is resolved. It was internal network issue. For security purposes, It was blocked by the administrator. I am grateful of your efforts. Thank You so much!

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                                      • Phaedruxundefined
                                        Phaedrux Moderator
                                        last edited by

                                        Glad you were able to figure it out.

                                        Z-Bot CoreXY Build | Thingiverse Profile

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