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DWC not opening

Scheduled Pinned Locked Moved Solved
Duet Web Control
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  • undefined
    User3D
    last edited by 20 Jan 2021, 07:10

    @dc42 @Phaedrux any suggestions?

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    • undefined
      Phaedrux Moderator
      last edited by Phaedrux 20 Jan 2021, 19:11

      Do you get any lights on the duet ethernet port when connected directly to your PC?

      When connected like that can you also connect via USB terminal and send M122 and post the results?

      Try another cable?

      Z-Bot CoreXY Build | Thingiverse Profile

      undefined undefined 2 Replies Last reply 21 Jan 2021, 05:29 Reply Quote 0
      • undefined
        User3D @Phaedrux
        last edited by 21 Jan 2021, 05:29

        @Phaedrux said in DWC not opening:

        Do you get any lights on the duet ethernet port when connected directly to your PC?

        When connected like that can you also connect via USB terminal and send M122 and post the results?

        When I connect duet via USB and nothing else but SD card is connected then ethernet light doesn't glow. It glows only after ethernet is connected. I am able to communicate using YAT.

        Try another cable?

        YUP! Tried the same with different cable on different PC. STILL NOT OPENING.

        1 Reply Last reply Reply Quote 0
        • undefined
          Phaedrux Moderator @Phaedrux
          last edited by 21 Jan 2021, 05:33

          @Phaedrux said in DWC not opening:

          When connected like that can you also connect via USB terminal and send M122 and post the results?

          Still haven't seen an M122 result yet.

          Z-Bot CoreXY Build | Thingiverse Profile

          undefined 1 Reply Last reply 21 Jan 2021, 05:55 Reply Quote 0
          • undefined
            User3D @Phaedrux
            last edited by 21 Jan 2021, 05:55

            @Phaedrux
            === Diagnostics ===<LF>RepRapFirmware for Duet 3 MB6HC version 3.2 running on Duet 3 MB6HC v1.01 or later (standalone mode)
            <LF>Board ID: 08DJM-956BA-NA3TN-6J1DJ-3S86L-1TB6T<LF>Used output buffers: 1 of 40 (3 max)<LF>=== RTOS ===<LF>Static ram: 149788<LF>Dyna
            mic ram: 92908 of which 28 recycled<LF>Never used RAM 116108, free system stack 190 words<LF>Tasks: NETWORK(ready,408) ETHERNE
            T(blocked,194) HEAT(blocked,188) CanReceiv(blocked,927) CanSender(blocked,371) CanClock(blocked,360) TMC(blocked,65) MAI
            N(running,1134) IDLE(ready,19)<LF>Owned mutexes: USB(MAIN)<LF>=== Platform ===<LF>Last reset 00:03:05 ago, cause: power up<LF>Last s
            oftware reset details not available<LF>Error status: 0x00<LF>Aux0 errors 0,0,0<LF>Aux1 errors 0,0,0<LF>MCU temperature: min 21.7, cu
            rrent 35.0, max 35.2<LF>Supply voltage: min 0.1, current 0.2, max 0.3, under voltage events: 0, over voltage events: 0, pow
            er good: no<LF>12V rail voltage: min 0.1, current 0.2, max 0.2, under voltage events: 0<LF>Driver 0: position 0, ok, reads 0,
            writes 0 timeouts 0, SG min/max 0/0<LF>Driver 1: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0<LF>Driver 2: pos
            ition 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0<LF>Driver 3: position 0, ok, reads 0, writes 0 timeouts 0, SG min
            /max 0/0<LF>Driver 4: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0<LF>Driver 5: position 0, ok, reads 0, write
            s 0 timeouts 0, SG min/max 0/0<LF>Date/time: 1970-01-01 00:00:00<LF>Slowest loop: 5.20ms; fastest: 0.06ms<LF>=== Storage ===<LF>Free
            file entries: 10<LF>SD card 0 detected, interface speed: 25.0MBytes/sec<LF>SD card longest read time 3.1ms, write time 0.0ms,
            max retries 0<LF>=== Move ===<LF>DMs created 125, maxWait 0ms, bed compensation in use: none, comp offset 0.000<LF>=== MainDDARi
            ng ===<LF>Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1<LF>===
            AuxDDARing ===<LF>Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA sta
            te -1<LF>=== Heat ===<LF>Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1<LF>=== GCodes ===<LF>Segment
            s left: 0<LF>Movement lock held by null<LF>HTTP is idle in state(s) 0<LF>Telnet is idle in state(s) 0<LF>File is idle in state(s) 0<LF>
            USB is ready with "M122" in state(s) 0<LF>Aux is idle in state(s) 0<LF>Trigger is idle in state(s) 0<LF>Queue is idle in state(s)
            0<LF>LCD is idle in state(s) 0<LF>SBC is idle in state(s) 0<LF>Daemon is idle in state(s) 0<LF>Aux2 is idle in state(s) 0<LF>Autopause
            is idle in state(s) 0<LF>Code queue is empty.<LF>=== Network ===<LF>Slowest loop: 0.19ms; fastest: 0.02ms<LF>Responder states: HTTP
            (0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions Telnet(0), 0 sessions<LF>HTTP sessions: 0 of 8<LF>- E
            thernet -<LF>State: active<LF>Error counts: 0 0 1 0 0<LF>Socket states: 2 2 2 2 2 2 0 0<LF>=== Filament sensors ===<LF>Extruder 0 senso
            r: ok<LF>=== CAN ===<LF>Messages queued 735, send timeouts 1662, received 0, lost 0, longest wait 0ms for reply type 0, free b
            uffers 47<LF>ok<LF>

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            • undefined
              Phaedrux Moderator
              last edited by Phaedrux 21 Jan 2021, 06:00

              Change your line feed settings in YAT and try again

              07854fe2-646b-48e4-95bd-801ec0ff50c9-image.png

              Set YAT to use <LF> as the end of line character. This will improve the readability of the messages coming from the Duet. Click "Text Settings" in the "Terminal Settings" and change "EOL sequence:" to <LF>. Click "OK" to close Text Settings. Click "OK" again to close Terminal Settings.

              Z-Bot CoreXY Build | Thingiverse Profile

              undefined 1 Reply Last reply 21 Jan 2021, 06:14 Reply Quote 0
              • undefined
                User3D @Phaedrux
                last edited by 21 Jan 2021, 06:14

                @Phaedrux
                M122
                === Diagnostics ===
                RepRapFirmware for Duet 3 MB6HC version 3.2 running on Duet 3 MB6HC v1.01 or later (standalone mode)
                Board ID: 08DJM-956BA-NA3TN-6J1DJ-3S86L-1TB6T
                Used output buffers: 1 of 40 (3 max)
                === RTOS ===
                Static ram: 149788
                Dynamic ram: 92908 of which 28 recycled
                Never used RAM 116108, free system stack 190 words
                Tasks: NETWORK(ready,408) ETHERNET(blocked,194) HEAT(blocked,188) CanReceiv(blocked,927) CanSender(blocked,371) CanClock
                (blocked,360) TMC(blocked,65) MAIN(running,1134) IDLE(ready,19)
                Owned mutexes: USB(MAIN)
                === Platform ===
                Last reset 00:01:05 ago, cause: power up
                Last software reset details not available
                Error status: 0x00
                Aux0 errors 0,0,0
                Aux1 errors 0,0,0
                MCU temperature: min 20.3, current 32.8, max 32.8
                Supply voltage: min 0.1, current 0.2, max 0.2, under voltage events: 0, over voltage events: 0, power good: no
                12V rail voltage: min 0.1, current 0.2, max 0.2, under voltage events: 0
                Driver 0: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                Driver 1: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                Driver 2: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                Driver 3: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                Driver 4: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                Driver 5: position 0, ok, reads 0, writes 0 timeouts 0, SG min/max 0/0
                Date/time: 1970-01-01 00:00:00
                Slowest loop: 5.20ms; fastest: 0.06ms
                === Storage ===
                Free file entries: 10
                SD card 0 detected, interface speed: 25.0MBytes/sec
                SD card longest read time 3.1ms, write time 0.0ms, max retries 0
                === Move ===
                DMs created 125, maxWait 0ms, bed compensation in use: none, comp offset 0.000
                === MainDDARing ===
                Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                === AuxDDARing ===
                Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                === Heat ===
                Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                === GCodes ===
                Segments left: 0
                Movement lock held by null
                HTTP is idle in state(s) 0
                Telnet is idle in state(s) 0
                File is idle in state(s) 0
                USB is ready with "M122" in state(s) 0
                Aux is idle in state(s) 0
                Trigger is idle in state(s) 0
                Queue is idle in state(s) 0
                LCD is idle in state(s) 0
                SBC is idle in state(s) 0
                Daemon is idle in state(s) 0
                Aux2 is idle in state(s) 0
                Autopause is idle in state(s) 0
                Code queue is empty.
                === Network ===
                Slowest loop: 0.16ms; fastest: 0.02ms
                Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions Telnet(0), 0 sessions
                HTTP sessions: 0 of 8

                • Ethernet -
                  State: active
                  Error counts: 0 0 1 0 0
                  Socket states: 2 2 2 2 2 2 0 0
                  === Filament sensors ===
                  Extruder 0 sensor: ok
                  === CAN ===
                  Messages queued 255, send timeouts 583, received 0, lost 0, longest wait 0ms for reply type 0, free buffers 48
                  ok
                1 Reply Last reply Reply Quote 0
                • undefined
                  Phaedrux Moderator
                  last edited by 21 Jan 2021, 06:26

                  So when you were using DHCP with a router, was the Duet pulling a DHCP address?

                  Z-Bot CoreXY Build | Thingiverse Profile

                  undefined 2 Replies Last reply 21 Jan 2021, 06:34 Reply Quote 0
                  • undefined
                    User3D @Phaedrux
                    last edited by 21 Jan 2021, 06:34

                    @Phaedrux
                    This is happening

                    M552 S0
                    Network stopped
                    ok
                    M552 P0.0.0.0 S1
                    ok
                    M552
                    Ethernet is enabled, configured IP address: 0.0.0.0, actual IP address: 0.0.0.0
                    ok
                    1 Reply Last reply Reply Quote 0
                    • undefined
                      User3D @Phaedrux
                      last edited by User3D 21 Jan 2021, 06:51

                      Hiiiii @Phaedrux ,
                      Issue is resolved. It was internal network issue. For security purposes, It was blocked by the administrator. I am grateful of your efforts. Thank You so much!

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                      • undefined
                        Phaedrux Moderator
                        last edited by 21 Jan 2021, 19:43

                        Glad you were able to figure it out.

                        Z-Bot CoreXY Build | Thingiverse Profile

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