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    Faulty Toolboard 1LC V1.1?

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    • MartinNYHCundefined
      MartinNYHC
      last edited by

      31/07/2021, 18:39:30 	M122 B121
      Diagnostics for board 121:
      Duet TOOL1LC firmware version 3.3 (2021-06-15 16:12:58)
      Bootloader ID: SAMC21 bootloader version 2.3 (2021-01-26b1)
      Never used RAM 2592, free system stack 2789 words
      Tasks: Move(notifyWait,0.0%,153) HEAT(delaying,0.0%,117) CanAsync(notifyWait,0.0%,65) CanRecv(notifyWait,0.0%,76) CanClock(notifyWait,0.0%,65) ACCEL(notifyWait,0.0%,61) TMC(notifyWait,2.8%,57) MAIN(running,92.1%,352) IDLE(ready,0.0%,27) AIN(delaying,4.9%,142), total 100.0%
      Last reset 00:00:51 ago, cause: power up
      Last software reset data not available
      Driver 0: position 0, 760.2 steps/mm, standstill, SG min/max 0/0, read errors 0, write errors 0, ifcnt 12, reads 25486, writes 12, timeouts 0, DMA errors 0, steps req 0 done 0
      Moves scheduled 0, completed 0, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
      Peak sync jitter 0/5, peak Rx sync delay 192, resyncs 0/0, no step interrupt scheduled
      VIN: 24.0V
      MCU temperature: min 25.9C, current 30.5C, max 30.5C
      Ticks since heat task active 27, ADC conversions started 51022, completed 51021, timed out 0, errs 0
      Last sensors broadcast 0x00000002 found 1 32 ticks ago, loop time 0
      CAN messages queued 297, send timeouts 0, received 367, lost 0, free buffers 37, min 37, error reg 0
      dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 0
      Accelerometer detected: yes, status: 00
      I2C bus errors 0, naks 0, other errors 0
      
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      • MartinNYHCundefined
        MartinNYHC
        last edited by

        Screenshot 2021-07-31 at 18.40.46.png

        1 Reply Last reply Reply Quote 0
        • MartinNYHCundefined
          MartinNYHC
          last edited by

          Oh yes, and i forgot to mention that there is also a Duet3 3HC expansion board.

          Duet3 6HC -> Duet3 3HC expansion -> Duet 1LC

          31/07/2021, 18:41:29 	M122 B1
          Diagnostics for board 1:
          Duet EXP3HC firmware version 3.3 (2021-06-15 16:12:41)
          Bootloader ID: not available
          Never used RAM 159016, free system stack 4400 words
          Tasks: Move(notifyWait,0.0%,160) HEAT(delaying,0.0%,118) CanAsync(notifyWait,0.0%,69) CanRecv(notifyWait,0.0%,82) CanClock(notifyWait,0.0%,71) TMC(notifyWait,7.3%,63) MAIN(running,91.4%,410) IDLE(ready,0.0%,39) AIN(delaying,1.3%,263), total 100.0%
          Last reset 00:02:49 ago, cause: software
          Last software reset at 1970-01-01 04:33, reason: HardFault, available RAM 159104, slot 2
          Software reset code 0x0060 HFSR 0x40000000 CFSR 0x00000001 ICSR 0x00000803 BFAR 0xe000ed38 SP 0x20005ad8 Task MAIN Freestk 3093 ok
          Stack: 00000000 00000000 200014d8 a5a5a5a5 00000003 00013325 a5a5a5a4 41000000 bf800000 00000000 e200c224 4112e83a 610a0114 3020e80e 010588c4 01288500 42ae4720 24430008 0a240c0b 79340290 3a36d584 41280000 40c9d979 3f3567d9 80000010 a5a5a5a5 a5a5a5a5
          Driver 0: position 0, 80.0 steps/mm,  standstill, reads 955, writes 11 timeouts 0, SG min/max 0/0, steps req 0 done 0
          Driver 1: position 0, 80.0 steps/mm,  standstill, reads 956, writes 11 timeouts 0, SG min/max 0/0, steps req 0 done 0
          Driver 2: position 0, 80.0 steps/mm,  standstill, reads 957, writes 11 timeouts 0, SG min/max 0/0, steps req 0 done 0
          Moves scheduled 0, completed 0, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
          Peak sync jitter -1/10, peak Rx sync delay 180, resyncs 0/0, no step interrupt scheduled
          VIN: 24.0V, V12: 12.2V
          MCU temperature: min 26.6C, current 32.2C, max 32.2C
          Ticks since heat task active 235, ADC conversions started 170164, completed 170163, timed out 0, errs 0
          Last sensors broadcast 0x00000000 found 0 240 ticks ago, loop time 0
          CAN messages queued 594, send timeouts 0, received 1982, lost 0, free buffers 37, min 37, error reg 100000
          dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 0
          
          1 Reply Last reply Reply Quote 0
          • MartinNYHCundefined
            MartinNYHC
            last edited by

            Just disconnected the 3HC expansion board and connected the 1LC directly to the main board. Result is the same.

            tecnoundefined 1 Reply Last reply Reply Quote 0
            • tecnoundefined
              tecno @MartinNYHC
              last edited by

              @martinnyhc

              Check all connections to/from 1LC

              1 Reply Last reply Reply Quote 0
              • MartinNYHCundefined
                MartinNYHC
                last edited by MartinNYHC

                Did that several times. I'm debugging since the morning when I simply replaced the toolboard.

                There are only two, power and CAN bus. That's the reason why I'm using it 😉

                tecnoundefined dc42undefined 2 Replies Last reply Reply Quote 0
                • tecnoundefined
                  tecno @MartinNYHC
                  last edited by

                  @martinnyhc
                  Also using V1, had this problem = bad connection on CAN or the thermistor.

                  1 Reply Last reply Reply Quote 0
                  • dc42undefined
                    dc42 administrators @MartinNYHC
                    last edited by dc42

                    @martinnyhc if you send M308 S1 what response do you get?

                    Have you tried using the temp0 connector on the tool board instead of temp1?

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                    1 Reply Last reply Reply Quote 0
                    • MartinNYHCundefined
                      MartinNYHC
                      last edited by

                      31/07/2021, 19:34:26 	M308 S1
                      Sensor 1 type Thermistor using pin 121.temp1, reading 2000.0, last error: bad Vssa, T:100000.0 B:3950.0 C:0.00e+0 R:2200.0 L:-22 H:-1
                      
                      dc42undefined 1 Reply Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators @MartinNYHC
                        last edited by

                        @martinnyhc if you disconnect the thermistor from the tool board, do you still get the "bad VSSA" response to that command?

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                        1 Reply Last reply Reply Quote 0
                        • MartinNYHCundefined
                          MartinNYHC
                          last edited by

                          Yes, it's the same result.

                          And yes, I already tried temp1. I tried everything I could think of 😊 Tried to isolate the problem but unfortunately without success. Lucky me, that I have so many spare parts except a toolboard.

                          31/07/2021, 19:39:18 	M308 S1
                          Sensor 1 type Thermistor using pin 121.temp1, reading 2000.0, last error: bad Vssa, T:100000.0 B:3950.0 C:0.00e+0 R:2200.0 L:-22 H:-1
                          
                          dc42undefined 1 Reply Last reply Reply Quote 0
                          • dc42undefined
                            dc42 administrators @MartinNYHC
                            last edited by

                            @martinnyhc the "bad VSSA" error even with no thermistors connected suggests a faulty tool board. Please send an email to warranty@duet3d.com.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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                            • MartinNYHCundefined
                              MartinNYHC
                              last edited by

                              😥 Will do so. Thanks for our support.

                              tecnoundefined dc42undefined 2 Replies Last reply Reply Quote 0
                              • tecnoundefined
                                tecno @MartinNYHC
                                last edited by

                                @martinnyhc

                                Looking at the picture there is no CAN terminator or is there?

                                MartinNYHCundefined 1 Reply Last reply Reply Quote 0
                                • MartinNYHCundefined
                                  MartinNYHC @tecno
                                  last edited by

                                  @tecno said in Faulty Toolboard 1LC V1.1?:

                                  terminator

                                  It is, but on the back 😉

                                  tecnoundefined 1 Reply Last reply Reply Quote 0
                                  • tecnoundefined
                                    tecno @MartinNYHC
                                    last edited by

                                    @martinnyhc

                                    OK, just checking 👍

                                    1 Reply Last reply Reply Quote 1
                                    • dc42undefined
                                      dc42 administrators @MartinNYHC
                                      last edited by

                                      @martinnyhc said in Faulty Toolboard 1LC V1.1?:

                                      😥 Will do so. Thanks for our support.

                                      No problem, I'm sorry for the inconvenience.

                                      Note to warranty processing: check F1 R32 R36 R47

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                                      MartinNYHCundefined 1 Reply Last reply Reply Quote 0
                                      • MartinNYHCundefined
                                        MartinNYHC @dc42
                                        last edited by

                                        @dc42 said in Faulty Toolboard 1LC V1.1?:

                                        Note to warranty processing: check F1 R32 R36 R47

                                        Sorry, but what does that mean?

                                        T3P3Tonyundefined dc42undefined 2 Replies Last reply Reply Quote 0
                                        • T3P3Tonyundefined
                                          T3P3Tony administrators @MartinNYHC
                                          last edited by

                                          @martinnyhc Just @dc42 letting us know things that should be tested on the board. Please email warranty@duet3d.com. with this thread and we will take it from there.

                                          www.duet3d.com

                                          1 Reply Last reply Reply Quote 1
                                          • dc42undefined
                                            dc42 administrators @MartinNYHC
                                            last edited by dc42

                                            @martinnyhc said in Faulty Toolboard 1LC V1.1?:

                                            @dc42 said in Faulty Toolboard 1LC V1.1?:

                                            Note to warranty processing: check F1 R32 R36 R47

                                            Sorry, but what does that mean?

                                            That was for us, so that whoever checks your board knows what to look at.

                                            However, there is a possibility that we may not need to replace your board. We made a change to the version 1.1 board that affects the Vssa reading a little, and I forgot to adjust the firmware accordingly. So your board might be close to the tolerance limit, allowing it to pass our test procedure but fail in your environment.

                                            Do you have a multimeter? if so, then with power off, please measure the resistance of the green polyfuse on the board. It should be just a few ohms.

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                                            MartinNYHCundefined 1 Reply Last reply Reply Quote 0
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