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    Faulty Toolboard 1LC V1.1?

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    • MartinNYHCundefined
      MartinNYHC
      last edited by

      Oh yes, and i forgot to mention that there is also a Duet3 3HC expansion board.

      Duet3 6HC -> Duet3 3HC expansion -> Duet 1LC

      31/07/2021, 18:41:29 	M122 B1
      Diagnostics for board 1:
      Duet EXP3HC firmware version 3.3 (2021-06-15 16:12:41)
      Bootloader ID: not available
      Never used RAM 159016, free system stack 4400 words
      Tasks: Move(notifyWait,0.0%,160) HEAT(delaying,0.0%,118) CanAsync(notifyWait,0.0%,69) CanRecv(notifyWait,0.0%,82) CanClock(notifyWait,0.0%,71) TMC(notifyWait,7.3%,63) MAIN(running,91.4%,410) IDLE(ready,0.0%,39) AIN(delaying,1.3%,263), total 100.0%
      Last reset 00:02:49 ago, cause: software
      Last software reset at 1970-01-01 04:33, reason: HardFault, available RAM 159104, slot 2
      Software reset code 0x0060 HFSR 0x40000000 CFSR 0x00000001 ICSR 0x00000803 BFAR 0xe000ed38 SP 0x20005ad8 Task MAIN Freestk 3093 ok
      Stack: 00000000 00000000 200014d8 a5a5a5a5 00000003 00013325 a5a5a5a4 41000000 bf800000 00000000 e200c224 4112e83a 610a0114 3020e80e 010588c4 01288500 42ae4720 24430008 0a240c0b 79340290 3a36d584 41280000 40c9d979 3f3567d9 80000010 a5a5a5a5 a5a5a5a5
      Driver 0: position 0, 80.0 steps/mm,  standstill, reads 955, writes 11 timeouts 0, SG min/max 0/0, steps req 0 done 0
      Driver 1: position 0, 80.0 steps/mm,  standstill, reads 956, writes 11 timeouts 0, SG min/max 0/0, steps req 0 done 0
      Driver 2: position 0, 80.0 steps/mm,  standstill, reads 957, writes 11 timeouts 0, SG min/max 0/0, steps req 0 done 0
      Moves scheduled 0, completed 0, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
      Peak sync jitter -1/10, peak Rx sync delay 180, resyncs 0/0, no step interrupt scheduled
      VIN: 24.0V, V12: 12.2V
      MCU temperature: min 26.6C, current 32.2C, max 32.2C
      Ticks since heat task active 235, ADC conversions started 170164, completed 170163, timed out 0, errs 0
      Last sensors broadcast 0x00000000 found 0 240 ticks ago, loop time 0
      CAN messages queued 594, send timeouts 0, received 1982, lost 0, free buffers 37, min 37, error reg 100000
      dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 0
      
      1 Reply Last reply Reply Quote 0
      • MartinNYHCundefined
        MartinNYHC
        last edited by

        Just disconnected the 3HC expansion board and connected the 1LC directly to the main board. Result is the same.

        tecnoundefined 1 Reply Last reply Reply Quote 0
        • tecnoundefined
          tecno @MartinNYHC
          last edited by

          @martinnyhc

          Check all connections to/from 1LC

          1 Reply Last reply Reply Quote 0
          • MartinNYHCundefined
            MartinNYHC
            last edited by MartinNYHC

            Did that several times. I'm debugging since the morning when I simply replaced the toolboard.

            There are only two, power and CAN bus. That's the reason why I'm using it 😉

            tecnoundefined dc42undefined 2 Replies Last reply Reply Quote 0
            • tecnoundefined
              tecno @MartinNYHC
              last edited by

              @martinnyhc
              Also using V1, had this problem = bad connection on CAN or the thermistor.

              1 Reply Last reply Reply Quote 0
              • dc42undefined
                dc42 administrators @MartinNYHC
                last edited by dc42

                @martinnyhc if you send M308 S1 what response do you get?

                Have you tried using the temp0 connector on the tool board instead of temp1?

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                1 Reply Last reply Reply Quote 0
                • MartinNYHCundefined
                  MartinNYHC
                  last edited by

                  31/07/2021, 19:34:26 	M308 S1
                  Sensor 1 type Thermistor using pin 121.temp1, reading 2000.0, last error: bad Vssa, T:100000.0 B:3950.0 C:0.00e+0 R:2200.0 L:-22 H:-1
                  
                  dc42undefined 1 Reply Last reply Reply Quote 0
                  • dc42undefined
                    dc42 administrators @MartinNYHC
                    last edited by

                    @martinnyhc if you disconnect the thermistor from the tool board, do you still get the "bad VSSA" response to that command?

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                    1 Reply Last reply Reply Quote 0
                    • MartinNYHCundefined
                      MartinNYHC
                      last edited by

                      Yes, it's the same result.

                      And yes, I already tried temp1. I tried everything I could think of 😊 Tried to isolate the problem but unfortunately without success. Lucky me, that I have so many spare parts except a toolboard.

                      31/07/2021, 19:39:18 	M308 S1
                      Sensor 1 type Thermistor using pin 121.temp1, reading 2000.0, last error: bad Vssa, T:100000.0 B:3950.0 C:0.00e+0 R:2200.0 L:-22 H:-1
                      
                      dc42undefined 1 Reply Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators @MartinNYHC
                        last edited by

                        @martinnyhc the "bad VSSA" error even with no thermistors connected suggests a faulty tool board. Please send an email to warranty@duet3d.com.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                        1 Reply Last reply Reply Quote 0
                        • MartinNYHCundefined
                          MartinNYHC
                          last edited by

                          😥 Will do so. Thanks for our support.

                          tecnoundefined dc42undefined 2 Replies Last reply Reply Quote 0
                          • tecnoundefined
                            tecno @MartinNYHC
                            last edited by

                            @martinnyhc

                            Looking at the picture there is no CAN terminator or is there?

                            MartinNYHCundefined 1 Reply Last reply Reply Quote 0
                            • MartinNYHCundefined
                              MartinNYHC @tecno
                              last edited by

                              @tecno said in Faulty Toolboard 1LC V1.1?:

                              terminator

                              It is, but on the back 😉

                              tecnoundefined 1 Reply Last reply Reply Quote 0
                              • tecnoundefined
                                tecno @MartinNYHC
                                last edited by

                                @martinnyhc

                                OK, just checking 👍

                                1 Reply Last reply Reply Quote 1
                                • dc42undefined
                                  dc42 administrators @MartinNYHC
                                  last edited by

                                  @martinnyhc said in Faulty Toolboard 1LC V1.1?:

                                  😥 Will do so. Thanks for our support.

                                  No problem, I'm sorry for the inconvenience.

                                  Note to warranty processing: check F1 R32 R36 R47

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                                  MartinNYHCundefined 1 Reply Last reply Reply Quote 0
                                  • MartinNYHCundefined
                                    MartinNYHC @dc42
                                    last edited by

                                    @dc42 said in Faulty Toolboard 1LC V1.1?:

                                    Note to warranty processing: check F1 R32 R36 R47

                                    Sorry, but what does that mean?

                                    T3P3Tonyundefined dc42undefined 2 Replies Last reply Reply Quote 0
                                    • T3P3Tonyundefined
                                      T3P3Tony administrators @MartinNYHC
                                      last edited by

                                      @martinnyhc Just @dc42 letting us know things that should be tested on the board. Please email warranty@duet3d.com. with this thread and we will take it from there.

                                      www.duet3d.com

                                      1 Reply Last reply Reply Quote 1
                                      • dc42undefined
                                        dc42 administrators @MartinNYHC
                                        last edited by dc42

                                        @martinnyhc said in Faulty Toolboard 1LC V1.1?:

                                        @dc42 said in Faulty Toolboard 1LC V1.1?:

                                        Note to warranty processing: check F1 R32 R36 R47

                                        Sorry, but what does that mean?

                                        That was for us, so that whoever checks your board knows what to look at.

                                        However, there is a possibility that we may not need to replace your board. We made a change to the version 1.1 board that affects the Vssa reading a little, and I forgot to adjust the firmware accordingly. So your board might be close to the tolerance limit, allowing it to pass our test procedure but fail in your environment.

                                        Do you have a multimeter? if so, then with power off, please measure the resistance of the green polyfuse on the board. It should be just a few ohms.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                                        MartinNYHCundefined 1 Reply Last reply Reply Quote 0
                                        • MartinNYHCundefined
                                          MartinNYHC @dc42
                                          last edited by

                                          @dc42 It measures 0.9 ohms.

                                          dc42undefined 1 Reply Last reply Reply Quote 0
                                          • dc42undefined
                                            dc42 administrators @MartinNYHC
                                            last edited by

                                            @martinnyhc, please can you install just the tool board firmware (not the other binaries) from https://www.dropbox.com/sh/ja08b7qdzsl8kjc/AAAwUbkN2XJvurq5CuQTgx5Wa?dl=0 and then get a M122 report from that board. I've added extra diagnostics so that I can tell whether it is a tolerance issue or a fault.

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                                            1 Reply Last reply Reply Quote 0
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