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CONSTANT AJAX disconnect errors

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  • undefined
    KeeganB
    last edited by 10 Apr 2017, 01:18 4 Oct 2017, 01:15

    AHHHHHHHH!!!! Last night with the new router everything went great! Then, without changing anything on the network today, I just started a print and got the exact same behavior I was having….

    pertinent M122 within minutes of the disconnect:

    === Move ===
    MaxReps: 9, StepErrors: 0, FreeDm: 183, MinFreeDm 120, MaxWait: 344041ms, Underruns: 0, 0
    Scheduled moves: 1069, completed moves: 1054
    Network state is running
    WiFi module is connected to access point
    WiFi firmware version 1.19.2
    WiFi MAC address 5c:cf:7f:ef:51:6f
    WiFi Vcc 3.11, reset reason Turned on by main processor
    WiFi flash size 4194304, free heap 39880
    WiFi IP address 10.0.1.158
    WiFi signal strength -39dBm
    Reconnections 0
    HTTP sessions: 1 of 8
    Socket states: 0 0 0 0 0 0 0 0
    Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)


    M552 via pronterface reports still connected
    Pings to the IP address all fail.

    Artemis
    Rostock Max v2
    Orion

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    • undefined
      dc42 administrators
      last edited by 4 Oct 2017, 08:09

      Thanks for that report. Net time it happens, please log on to your router and see whether it still shows the Duet as a connected client, and post the relevant bits of the M122 report again. The M122 says that the Duet is connected to the router, but I want to know whether the router agrees.

      Are you using a static IP address, or DHCP?

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • undefined
        strips
        last edited by 4 Oct 2017, 08:34

        Don't know if this will help you but whenever I can no longer access the web I can not ping the duet. I have been following this thread on and off and got the same (or very similar) issue. I have to verify what the router says.

        Ender 5 Plus, E3D Bigbox Dual

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        • undefined
          dc42 administrators
          last edited by 4 Oct 2017, 11:50

          I have reviewed the wifi server project and found an issue which could explain some of the problems you are seeing. I hope to have an updated DuetWiFiServer by tomorrow. It will be compatible with DuetWiFiFirmware 1.20beta1, so I suggest you upgrade to that (along with DuetWiFiServer 1.20alpha1) to provide a baseline.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • undefined
            KeeganB
            last edited by 10 Apr 2017, 15:17 4 Oct 2017, 15:16

            That is very exciting David! (the update)

            I just upgraded to a new router and I am still learning the GUI for it. The pings make me believe it was not connected to the router, but when going to the web GUI for the router it still showed the Duet on the connected clients list. I am inclined to not believe that though, and I may have been reading the page wrong. I will test that again next time I get a disconnect.

            EDIT: I will try to get updated the the respective 1.20 beta/alpha firmwares tonight.

            Artemis
            Rostock Max v2
            Orion

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            • undefined
              Jarery
              last edited by 10 May 2017, 04:14 5 Oct 2017, 02:03

              Loaded the new software
              Firmware Version: 1.20beta1 (2017-10-02)
              WiFi Server Version: 1.20alpha1
              Web Interface Version: 1.19.3 (this dint show at first even with reboot)

              Ran well for 2 hours then disconnect, bottom line with reason not on the popup. Just the same AJAX error.
              Unable to reconnect with connect button
              M522 shows still connected to access point
              Router shows disconnected
              Unable to ping

              Reset wifi with paneldue
              M522 S0, pause, M522 S1
              Connect button reconnects.

              M122 after reconnect then shows:
              === Move ===
              MaxReps: 12, StepErrors: 0, FreeDm: 120, MinFreeDm 120, MaxWait: 230003ms, Underruns: 0, 0
              Scheduled moves: 127412, completed moves: 127383

              http is idle in state(s) 0
              telnet is idle in state(s) 0
              file is doing "G1 X-67.592 Y56.469 E0.06335" in state(s) 0
              serial is idle in state(s) 0
              aux is idle in state(s) 0
              daemon is idle in state(s) 0
              queue is idle in state(s) 0
              autopause is idle in state(s) 0
              Code queue is empty.
              Network state is running
              WiFi module is connected to access point
              WiFi firmware version 1.20alpha1
              WiFi MAC address a0:20:a6:10:55:89
              WiFi Vcc 3.16, reset reason Turned on by main processor
              WiFi flash size 4194304, free heap 38816
              WiFi IP address 192.168.2.32
              WiFi signal strength -46dBm
              Reconnections 0
              HTTP sessions: 1 of 8
              Socket states: 2 0 0 0 0 0 0 0
              Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

              Edit: second disconnection, same print, reconnected after 2nd press of connect without having to cycle wifi module. Router showed it as not connect prior to using connect button.
              After it reconnected, a M122 showed Reconnections 1 (first time I've ever seen reconnections not be 0)

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              • undefined
                KeeganB
                last edited by 10 May 2017, 02:36 5 Oct 2017, 02:34

                @dc42:

                Thanks for that report. Net time it happens, please log on to your router and see whether it still shows the Duet as a connected client, and post the relevant bits of the M122 report again. The M122 says that the Duet is connected to the router, but I want to know whether the router agrees.

                Are you using a static IP address, or DHCP?

                This is a bit odd.

                Currently I can't load DWC.
                Pronterface shows connected to my network
                Router shows connected but access type is "wired"

                Edit:
                After running M552 S-1 and then M552 S1, the router now shows the Duet access type as "2.4G", as expected.

                I will keep an eye on this to see if it always changes to "wired" when the issues happen.

                Artemis
                Rostock Max v2
                Orion

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                • undefined
                  MiR
                  last edited by 5 Oct 2017, 18:46

                  I just upgraded to 1.19.2 and I see the same issues as described in callil's comment above.

                  Does it help if I do Airtraces with my Mac? If yes, should I do this with 1.19.2 or should I upgrade to 1.20 beta?

                  The interesting thing I am seeing is that the duett is still associated to the AP but it is not answering to pings.

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                  • undefined
                    dc42 administrators
                    last edited by 5 Oct 2017, 19:15

                    The next DuetWiFiServer release I do will be designed to work with 1.20beta1, or possibly a later 1.20 beta release.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • undefined
                      MiR
                      last edited by 5 Oct 2017, 19:25

                      I upgraded anyway, it took a little longer until I was unable to use the connection.

                      Fun thing is that I still see packet exchange between AP and duet:

                      RSSI: -40 dBm
                      TXPacketCount
                      176423
                      RXPacketCount
                      20352

                      a little later:

                      TXPacketCount
                      176799
                      RXPacketCount
                      20744

                      I can also still access station stats of the duet:

                      /cfg/system/root # wlctl -i wl0 sta_info 5C:CF:7F:37:8A:E3
                      [VER 4] STA 5C:CF:7F:37:8A:E3:
                      aid:5
                      rateset [ 1 2 5.5 6 9 11 12 18 24 36 48 54 ]
                      idle 1 seconds
                      in network 1857 seconds
                      state: AUTHENTICATED ASSOCIATED AUTHORIZED
                      flags 0x1e13a: WME PS N_CAP AMPDU AMSDU
                      HT caps 0x112c: SGI20 STBC-Rx
                      tx total pkts: 177054
                      tx total bytes: 47635359
                      tx ucast pkts: 23995
                      tx ucast bytes: 3712620
                      tx mcast/bcast pkts: 153059
                      tx mcast/bcast bytes: 43922739
                      tx failures: 1
                      rx data pkts: 21124
                      rx data bytes: 6136443
                      rx ucast pkts: 21112
                      rx ucast bytes: 6134771
                      rx mcast/bcast pkts: 12
                      rx mcast/bcast bytes: 1672
                      rate of last tx pkt: 72222 kbps - 19500 kbps
                      rate of last rx pkt: 6000 kbps
                      rx decrypt succeeds: 17064
                      rx decrypt failures: 88
                      tx data pkts retried: 0
                      per antenna rssi of last rx data frame: -47 -40 -41 0
                      per antenna average rssi of rx data frames: -46 -40 -40 0
                      per antenna noise floor: -94 -97 -96 0
                      tx total pkts sent: 23994
                      tx pkts retries: 2400
                      tx pkts retry exhausted: 1
                      tx FW total pkts sent: 64
                      tx FW pkts retries: 0
                      tx FW pkts retry exhausted: 0
                      rx total pkts retried: 2116

                      Are you able to turn of Powersave on the esp? I see in the stats that PS flag is set, I have seen numerous errors with Powersave on WiFi

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                      • undefined
                        KeeganB
                        last edited by 10 Jun 2017, 01:57 6 Oct 2017, 00:45

                        And this is tonight's error….

                        This was loading DWC about 1 min after a fresh power up of the printer:
                        Error reason: SyntaxError: JSON Parse error: Unterminated string

                        Then after hitting refresh for the web browser I got a different error that I wasn't able to copy before it disappeared, but I think it ended in "invalid digits."

                        after M552 S-1 and S1, this is the new error:
                        Error reason: SyntaxError: JSON Parse error: Expected '}'

                        EDIT:

                        updated to all the latest firmwares from the edge GitHub, disconnects continue. That was expected, but just as an FYI for those following along.

                        Artemis
                        Rostock Max v2
                        Orion

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                        • undefined
                          KeeganB
                          last edited by 10 Oct 2017, 17:20

                          Hey David,

                          Just checking in on the new firmware. I continue to have disconnects, but haven't done much or posted any further on them in the past few days.

                          Artemis
                          Rostock Max v2
                          Orion

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                          • undefined
                            dc42 administrators
                            last edited by 11 Oct 2017, 06:39

                            I recall that some of you report that the WiFi is reliable when the printer is idle, but it disconnects a little while after printing starts, even though you are not using high microstepping. It occurs to me that this could be temperature-related. The WiFi module gets warm in normal use, and when the stepper drivers are generating heat as well it could be getting too hot to function properly. So please try the following:

                            • Monitor the CPU temperature in DWC until the point at which it disconnects. Is there a significant rise in temperature?
                            • Try cooling the Duet with a fan, if you don't already.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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                            • undefined
                              KeeganB
                              last edited by 11 Oct 2017, 13:15

                              David,

                              Where in DWC can I see the board temp?

                              Thanks

                              Artemis
                              Rostock Max v2
                              Orion

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                              • undefined
                                Dougal1957
                                last edited by 11 Oct 2017, 14:10

                                on any page if you check the Temp area top left you will see an Extras label click it and the MCU temp will appears which you can add to the Line chart if you wish.

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                                • undefined
                                  Jarery
                                  last edited by 10 Nov 2017, 14:19 11 Oct 2017, 14:17

                                  My Board is mounted above my delta, so bed heat has no effect. The board temp is low to mid 30's when no fan is used. (calibrated just yesterday its about 3 degrees below the PT100 temp)
                                  Mine also disconnects while idle.

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                                  • undefined
                                    KeeganB
                                    last edited by 11 Oct 2017, 20:09

                                    @Dougal1957:

                                    on any page if you check the Temp area top left you will see an Extras label click it and the MCU temp will appears which you can add to the Line chart if you wish.

                                    perfect, thanks!

                                    32.8C at idle after being powered on for several hours.

                                    Artemis
                                    Rostock Max v2
                                    Orion

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                                    • undefined
                                      KeeganB
                                      last edited by 12 Oct 2017, 01:31

                                      Over a couple different hour long prints the MCU temp stayed right around 34 C.

                                      Artemis
                                      Rostock Max v2
                                      Orion

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                                      • undefined
                                        dc42 administrators
                                        last edited by 12 Oct 2017, 12:29

                                        Please can those of you who are experiencing disconnect errors and are running DuetWiFiFirmware 1.20beta1 try changing the wifi firmware to version 1.20alpha1+1, which is available here: https://www.dropbox.com/s/u7vpp2wg4rlqs8l/DuetWiFiServer.bin?dl=1. Then let me know if you think it is better or worse.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                        • undefined
                                          Jarery
                                          last edited by 10 Dec 2017, 17:13 12 Oct 2017, 14:55

                                          DuetWiFiFirmware1.20alpha1+1

                                          • Install 6:55
                                          • idle
                                          • Disconnect 7:55

                                          The log showed slightly different times. The disconnect happened at 7:55 but doesn't show on the log till 8:05. It would not connect via connect button during that time.
                                          2017-10-12 06:56:11 Event logging started
                                          2017-10-12 08:05:21 WiFi reported error: Lost connection, auto reconnecting
                                          2017-10-12 08:05:22 WiFi reported error: Auto reconnect succeeded

                                          after reconnect M122:
                                          Network state is running
                                          WiFi module is connected to access point
                                          WiFi firmware version 1.20alpha1+1
                                          WiFi MAC address a0:20:a6:10:55:89
                                          WiFi Vcc 3.16, reset reason Turned on by main processor
                                          WiFi flash size 4194304, free heap 38352
                                          WiFi IP address 192.168.2.32
                                          WiFi signal strength -45dBm
                                          Reconnections 1
                                          HTTP sessions: 1 of 8
                                          Socket states: 2 0 0 0 0 0 0 0
                                          Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                                          Edit 2:
                                          Left idle it disconnected again, after waiting 30 min Im able to reconnect. Log doesn't show that it ever knew it was disconnected: The 10:10 log is me reconnecting after disconnecting 30 min or so previous
                                          2017-10-12 06:56:11 Event logging started
                                          2017-10-12 08:05:21 WiFi reported error: Lost connection, auto reconnecting
                                          2017-10-12 08:05:22 WiFi reported error: Auto reconnect succeeded
                                          2017-10-12 08:58:13 HTTP client 192.168.2.49 login succeeded
                                          2017-10-12 10:10:20 HTTP client 192.168.2.49 login succeeded

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