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    My PanelDue7i Keep Says "connecting"

    Scheduled Pinned Locked Moved Solved
    PanelDue
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    • TRATOONundefined
      TRATOON
      last edited by

      I am running PanelDue fw 3.4.0 and RepRap 3.3 my config.g has M575 P1 S1 B57600 and I don't have a 4 wire cable right now. However I can make one in 10 minutes.

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by Phaedrux

        3.4 on the Panel and 3.3 on the Duet should probably work, but just in case, you can update the Duet as well. You should be on 3.4 anyway.

        Upload this zip file as is to the system tab:

        https://github.com/Duet3D/RepRapFirmware/releases/download/3.4.0/Duet2and3Firmware-3.4.0.zip

        If that doesn't help, please try a 4-wire cable. If you don't plan on using the SD card slot on the PanelDue the 4-wire cable is preferred anyway.

        If you're still having troubles after trying that please post your full config.g and the results of M122 and M98 P"config.g". Also post the exact firmware version of the PanelDue as shown on the setup tab.

        Z-Bot CoreXY Build | Thingiverse Profile

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        • TRATOONundefined
          TRATOON
          last edited by TRATOON

          Done. I uploaded the files.

          TRATOONundefined 1 Reply Last reply Reply Quote 0
          • TRATOONundefined
            TRATOON @TRATOON
            last edited by

            Exact Panel Due fw version: 3.4.0

            M122 Results: === Diagnostics ===
            RepRapFirmware for Duet 2 WiFi/Ethernet version 3.4.0 (2022-03-15 18:58:31) running on Duet WiFi 1.02 or later
            Board ID: 0JD0M-9P6M2-NW4SS-6JKD8-3SN6Q-1UWMK
            Used output buffers: 3 of 24 (17 max)
            === RTOS ===
            Static ram: 23868
            Dynamic ram: 74300 of which 0 recycled
            Never used RAM 13912, free system stack 184 words
            Tasks: NETWORK(ready,14.1%,218) HEAT(notifyWait,0.0%,332) Move(notifyWait,0.0%,364) MAIN(running,85.4%,444) IDLE(ready,0.5%,30), total 100.0%
            Owned mutexes:
            === Platform ===
            Last reset 00:03:17 ago, cause: software
            Last software reset at 2022-04-22 00:04, reason: User, GCodes spinning, available RAM 13912, slot 1
            Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a
            Error status: 0x00
            Aux0 errors 0,0,1
            Step timer max interval 0
            MCU temperature: min 32.4, current 34.5, max 34.6
            Supply voltage: min 24.0, current 24.2, max 24.5, under voltage events: 0, over voltage events: 0, power good: yes
            Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
            Events: 0 queued, 0 completed
            Driver 0: standstill, SG min n/a
            Driver 1: standstill, SG min n/a
            Driver 2: standstill, SG min n/a
            Driver 3: standstill, SG min n/a
            Driver 4: standstill, SG min n/a
            Driver 5:
            Driver 6:
            Driver 7:
            Driver 8:
            Driver 9:
            Driver 10:
            Driver 11:
            Date/time: 2022-04-22 09:19:25
            Cache data hit count 4294967295
            Slowest loop: 6.32ms; fastest: 0.18ms
            I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
            === Storage ===
            Free file entries: 10
            SD card 0 detected, interface speed: 20.0MBytes/sec
            SD card longest read time 4.3ms, write time 0.0ms, max retries 0
            === Move ===
            DMs created 83, segments created 0, maxWait 0ms, bed compensation in use: none, comp offset 0.000
            === MainDDARing ===
            Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
            === AuxDDARing ===
            Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
            === Heat ===
            Bed heaters 0 -1 -1 -1, chamber heaters -1 -1 -1 -1, ordering errs 0
            === GCodes ===
            Segments left: 0
            Movement lock held by null
            HTTP is idle in state(s) 0
            Telnet is idle in state(s) 0
            File is idle in state(s) 0
            USB is idle in state(s) 0
            Aux is assembling a command in state(s) 0
            Trigger is idle in state(s) 0
            Queue is idle in state(s) 0
            LCD is idle in state(s) 0
            Daemon is idle in state(s) 0
            Autopause is idle in state(s) 0
            Code queue is empty
            === Network ===
            Slowest loop: 16.13ms; fastest: 0.00ms
            Responder states: HTTP(2) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
            HTTP sessions: 1 of 8

            • WiFi -
              Network state is active
              WiFi module is connected to access point
              Failed messages: pending 0, notready 0, noresp 0
              WiFi firmware version 1.26
              WiFi MAC address e0:98:06:a4:42:62
              WiFi Vcc 3.36, reset reason Turned on by main processor
              WiFi flash size 4194304, free heap 24320
              WiFi IP address 192.168.1.148
              WiFi signal strength -56dBm, mode 802.11n, reconnections 0, sleep mode modem
              Clock register 00002002
              Socket states: 4 0 0 0 0 0 0 0

            M98 Results:

            M98 P"config.g"
            HTTP is enabled on port 80
            FTP is disabled
            TELNET is disabled
            Warning: Macro file config-override.g not found

            And I do plan on using the SD slot. However for testing purposes, I will go make a 4-wire cable right now

            Phaedruxundefined 1 Reply Last reply Reply Quote 0
            • Phaedruxundefined
              Phaedrux Moderator @TRATOON
              last edited by

              @tratoon said in My PanelDue7i Keep Says "connecting":

              Exact Panel Due fw version: 3.4.0

              https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_PanelDue

              You can try the latest pre-release paneldue firmware as well.

              https://github.com/Duet3D/PanelDueFirmware/releases

              Z-Bot CoreXY Build | Thingiverse Profile

              TRATOONundefined 1 Reply Last reply Reply Quote 0
              • TRATOONundefined
                TRATOON @Phaedrux
                last edited by

                @phaedrux Updating the firmware didn't work it still says connecting.

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                • Phaedruxundefined
                  Phaedrux Moderator
                  last edited by

                  Can you post your full config?

                  Z-Bot CoreXY Build | Thingiverse Profile

                  TRATOONundefined 1 Reply Last reply Reply Quote 0
                  • TRATOONundefined
                    TRATOON @Phaedrux
                    last edited by TRATOON

                    @phaedrux The four wire worked. However, I would like SD functionality. What do you suggest? Should I ask my distributor for a new cable?

                    TRATOONundefined 1 Reply Last reply Reply Quote 0
                    • TRATOONundefined
                      TRATOON @TRATOON
                      last edited by

                      However, I checked the continuity of the ribbon cable and it was continuous. So what else could be the problem?

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                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        It's getting power through the ribbon cable, but it seems like the data connection is not working.

                        Can you also check the resistance of the ribbon cable wires?

                        Can you also inspect the socket on the board for solder defects?

                        Z-Bot CoreXY Build | Thingiverse Profile

                        TRATOONundefined 1 Reply Last reply Reply Quote 0
                        • TRATOONundefined
                          TRATOON @Phaedrux
                          last edited by

                          @phaedrux Will do thank you

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                          • TRATOONundefined TRATOON marked this topic as a question
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