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    Solved prints not completing

    Tuning and tweaking
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    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      What kind of cable are you using between the Duet and Pi?

      Can you try increasing your logging level on the Pi and capturing another failure for us?

      https://github.com/Duet3D/DuetSoftwareFramework/wiki/SBC-Setup-Guide#troubleshooting

      Z-Bot CoreXY Build | Thingiverse Profile

      rickgomez2003undefined 1 Reply Last reply Reply Quote 0
      • rickgomez2003undefined
        rickgomez2003 @Phaedrux
        last edited by

        @Phaedrux

        I will increase the logging and try the steps listed in the link. I am using the ribbon cable that came with the Duet 3.

        Thank you once again for your time.

        rickgomez2003undefined 1 Reply Last reply Reply Quote 0
        • rickgomez2003undefined
          rickgomez2003 @rickgomez2003
          last edited by

          @rickgomez2003
          From the journal

           journalctl -u duetcontrolserver -e
Feb 02 14:05:41 Mod-Railcore DuetControlServer[596]: [info] Finished macro file bed.g
Feb 02 14:05:41 Mod-Railcore DuetControlServer[596]: [info] Starting macro file deployprobe.g on channel File
Feb 02 14:05:41 Mod-Railcore DuetControlServer[596]: [info] Running deployprobe.g
Feb 02 14:05:43 Mod-Railcore DuetControlServer[596]: [info] Lift Z in advance of deploy
Feb 02 14:05:55 Mod-Railcore DuetControlServer[596]: [info] Probe Pickup complete
Feb 02 14:05:59 Mod-Railcore DuetControlServer[596]: [info] Macro deployprobe.g complete
Feb 02 14:05:59 Mod-Railcore DuetControlServer[596]: [info] Finished macro file deployprobe.g
Feb 02 14:08:35 Mod-Railcore DuetControlServer[596]: [info] Starting macro file retractprobe.g on channel File
Feb 02 14:08:35 Mod-Railcore DuetControlServer[596]: [info] running retractprobe.g macro
Feb 02 14:08:51 Mod-Railcore DuetControlServer[596]: [info] Macro retractprobe.g complete
Feb 02 14:08:51 Mod-Railcore DuetControlServer[596]: [info] Finished macro file retractprobe.g
Feb 02 14:08:51 Mod-Railcore DuetControlServer[596]: [warn] the height map has a substantial Z offset. Suggest use Z-probe to establish Z=0 datum, then re-probe the mesh.
Feb 02 14:08:51 Mod-Railcore DuetControlServer[596]: [info] 30 points probed, min error 0.069, max error 0.375, mean 0.233, deviation 0.084
Feb 02 14:08:51 Mod-Railcore DuetControlServer[596]: Height map saved to file 0:/sys/heightmap.csv
Feb 02 15:50:26 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x1ad8052f, got 0x6115fcce)
Feb 02 15:50:26 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x1ad8052f, got 0x9934e6a0)
Feb 02 15:50:26 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x1ad8052f, got 0xceae592f)
Feb 02 15:50:26 Mod-Railcore DuetControlServer[596]: [warn] Lost connection to Duet (SPI connection reset because the number of maximum retries has been exceeded)
Feb 02 15:50:26 Mod-Railcore DuetControlServer[596]: [info] Connection to Duet established
Feb 02 15:54:26 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0xa8babc30, got 0x5eb21be9)
Feb 02 15:59:12 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x832bd8b9, got 0x8d0ae49a)
Feb 02 16:01:06 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0xd74685f5, got 0x874202a8)
Feb 02 16:20:19 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0xfcd4a082, got 0x0e3d35b7)
Feb 02 16:20:19 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0xfcd4a082, got 0xc2242c57)
Feb 02 16:23:19 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x3d925efb, got 0x1011a829)
Feb 02 16:23:19 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x3d925efb, got 0x92b7bd24)
Feb 02 16:23:28 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0xe223f5e0, got 0xb16d02b1)
Feb 02 16:23:28 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0xe223f5e0, got 0x123730b3)
Feb 02 16:23:44 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0xdcd2951e, got 0x15b6d86f)
Feb 02 16:53:33 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x8d27c627, got 0x021f985c)
Feb 02 16:53:40 Mod-Railcore DuetControlServer[596]: [warn] Bad header CRC32 (expected 0xecb4971d, got 0x76da9b1d)
Feb 02 16:53:40 Mod-Railcore DuetControlServer[596]: [warn] Note: RepRapFirmware didn't receive valid data either (code 0x00000005)
Feb 02 16:53:50 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x2621aa62, got 0x9456a1e2)
Feb 02 16:55:05 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0xbe11550b, got 0x4efb7681)
Feb 02 16:55:25 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x9949948c, got 0xb1f66eaa)
Feb 02 16:56:51 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x5f2bbf70, got 0xa805d97d)
Feb 02 17:40:13 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0xc2bc5005, got 0xed70967b)
Feb 02 17:40:13 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0xc2bc5005, got 0xa1e08861)
Feb 02 17:40:13 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0xc2bc5005, got 0xb4597201)
Feb 02 17:40:13 Mod-Railcore DuetControlServer[596]: [warn] Lost connection to Duet (SPI connection reset because the number of maximum retries has been exceeded)
Feb 02 17:40:13 Mod-Railcore DuetControlServer[596]: [info] Connection to Duet established
Feb 02 17:42:45 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x5b25cb20, got 0xc293ffa7)
Feb 02 17:42:45 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x5b25cb20, got 0x81d87942)
Feb 02 17:42:50 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x04a883bc, got 0x092a4cea)
Feb 02 17:43:07 Mod-Railcore DuetControlServer[596]: [warn] Bad header CRC32 (expected 0x9f3f9d2b, got 0xadc5b0a0)
Feb 02 17:43:07 Mod-Railcore DuetControlServer[596]: [warn] Note: RepRapFirmware didn't receive valid data either (code 0x00000005)
Feb 02 17:43:54 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x14954ec0, got 0x38b2b2c3)
Feb 02 17:43:55 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x92fc17e8, got 0x492942ae)
Feb 02 17:47:31 Mod-Railcore DuetControlServer[596]: [warn] Bad header CRC32 (expected 0xb666da13, got 0xd64cbb13)
Feb 02 17:47:31 Mod-Railcore DuetControlServer[596]: [warn] Note: RepRapFirmware didn't receive valid data either (code 0x00000005)
Feb 02 17:47:34 Mod-Railcore DuetControlServer[596]: [warn] RepRapFirmware got a bad data checksum
Feb 02 17:47:47 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0x72d0e460, got 0x32dc4936)
Feb 02 17:48:03 Mod-Railcore DuetControlServer[596]: [warn] Bad data CRC32 (expected 0xd8541d93, got 0x1e9e204c)
          T3P3Tonyundefined alankilianundefined 2 Replies Last reply Reply Quote 0
          • T3P3Tonyundefined
            T3P3Tony administrators @rickgomez2003
            last edited by

            @chrishamm could you have a look at the journal output ☝

            www.duet3d.com

            1 Reply Last reply Reply Quote 0
            • alankilianundefined
              alankilian @rickgomez2003
              last edited by

              @rickgomez2003 Yeah, that certainly looks like a bad cable.

              Do you have a GOOD ground connecting the power supply of the Raspberry PI to the power supply of the Duet?

              If not, you could try that.

              Although the cable SHOULD supply enough ground points, clearly there's something going wrong across that communication's cable.

              SeemeCNC Rostock Max V3 converted to V3.2 with a Duet2 Ethernet Firmware 3.2 and SE300

              rickgomez2003undefined 1 Reply Last reply Reply Quote 1
              • rickgomez2003undefined
                rickgomez2003 @alankilian
                last edited by

                @alankilian said in prints not completing:

                @rickgomez2003 Yeah, that certainly looks like a bad cable.

                Do you have a GOOD ground connecting the power supply of the Raspberry PI to the power supply of the Duet?

                If not, you could try that.

                Although the cable SHOULD supply enough ground points, clearly there's something going wrong across that communication's cable.

                Thank you for the insight, I am trying this again but this time powering the 5v via the EX_5V header from the same meanwell power supply I am using for the SBC and removing the jumper. I will update you with the progress.

                Thank you!

                chrishammundefined 1 Reply Last reply Reply Quote 0
                • chrishammundefined
                  chrishamm administrators @rickgomez2003
                  last edited by

                  @rickgomez2003 I agree with @alankilian, that does look like a bad cable. You may be able to improve signal integrity between both boards by shielding the ribbon cable or by adding a ferrite bead.

                  Duet software engineer

                  rickgomez2003undefined 1 Reply Last reply Reply Quote 0
                  • rickgomez2003undefined
                    rickgomez2003 @chrishamm
                    last edited by

                    @chrishamm

                    Thank you for the reply, I will try that and attempt to get a new cable. The system did fail again just took a lot longer. I will try your suggestion and report back.

                    Thank you all for your time.
                    @alankilian @T3P3Tony @Phaedrux @chrishamm

                    rickgomez2003undefined 1 Reply Last reply Reply Quote 1
                    • rickgomez2003undefined
                      rickgomez2003 @rickgomez2003
                      last edited by

                      @alankilian @T3P3Tony @Phaedrux @chrishamm

                      Please mark this as solved it was a bad cable that caused the issue. I have tested and verified the issue and resolution.

                      Thank you for the quick and extremely helpful responses!

                      alankilianundefined 1 Reply Last reply Reply Quote 3
                      • Phaedruxundefined Phaedrux marked this topic as a question
                      • Phaedruxundefined Phaedrux has marked this topic as solved
                      • alankilianundefined
                        alankilian @rickgomez2003
                        last edited by

                        @rickgomez2003 EXCELLENT!!!

                        Thanks for taking the time to record all your observations. It will help the next person (and all of us frankly) solve their problem.

                        SeemeCNC Rostock Max V3 converted to V3.2 with a Duet2 Ethernet Firmware 3.2 and SE300

                        1 Reply Last reply Reply Quote 0
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