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    SBC loses network connection, alot!

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    • Jeredundefined
      Jered @jay_s_uk
      last edited by

      @jay_s_uk
      I would post an M122, just can't due to no connection at the moment. I would need a display to run in standalone mode, which I don't have. Perfer sbc since it is really convenient and one of the feature I got this for. The only way I have to see into what this thing is doing is through the sbc.

      PXL_20230209_201231951.jpg

      The cable runs from the bottom left up to the top right.

      jay_s_ukundefined Phaedruxundefined 2 Replies Last reply Reply Quote 0
      • jay_s_ukundefined
        jay_s_uk @Jered
        last edited by

        @Jered wow, that cable is stupid long.
        I think duet recommend around 150mm long.
        That cables just too long for an SPI connection

        Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

        Jeredundefined 1 Reply Last reply Reply Quote 0
        • Jeredundefined
          Jered @jay_s_uk
          last edited by

          @jay_s_uk
          So, no reboot during printing? Or using a more robust computer with it. Something without cable limits?

          jay_s_ukundefined 1 Reply Last reply Reply Quote 0
          • jay_s_ukundefined
            jay_s_uk @Jered
            last edited by

            @Jered if it's lost the connection enough that it can't recover then the prints failed.
            I suggest moving the raspberry pi closer to the 6HC and using the supplied cable.
            This isn't something you can fix by using a different SBC

            Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

            1 Reply Last reply Reply Quote 0
            • Phaedruxundefined
              Phaedrux Moderator @Jered
              last edited by

              @Jered said in SBC loses network connection, alot!:

              I would need a display to run in standalone mode,

              You mean you're using an HDMI touch screen with the SBC?

              @Jered said in SBC loses network connection, alot!:

              keeps losing connection

              What errors are you getting? Is it DWC that is losing connection?

              @jay_s_uk said in SBC loses network connection, alot!:

              I suggest moving the raspberry pi closer to the 6HC and using the supplied cable.

              Definitely try this and see if it helps your situation. You MIGHT be able to get away with longer length if you used a shielded twisted pair cable instead of a flat ribbon, but even so, SPI isn't meant for long runs.

              Z-Bot CoreXY Build | Thingiverse Profile

              Jeredundefined wayneosdiasundefined 2 Replies Last reply Reply Quote 0
              • Jeredundefined
                Jered @Phaedrux
                last edited by

                @Phaedrux
                The machine is still printing even though connection has been lost for awhile now.

                I will look into sheilded cables and what not before moving the sbc. As you can see from the pic, moving it will not be easy as space is limited.

                Are there any plans to allow the Duet controller to use regular PCs?

                Phaedruxundefined 1 Reply Last reply Reply Quote 0
                • Phaedruxundefined
                  Phaedrux Moderator @Jered
                  last edited by

                  @Jered said in SBC loses network connection, alot!:

                  Are there any plans to allow the Duet controller to use regular PCs?

                  No.

                  I still don't know exactly what you mean by losing network connection.

                  Network connection sounds different than an SPI connection issue. What exactly are you seeing?

                  Z-Bot CoreXY Build | Thingiverse Profile

                  Jeredundefined 1 Reply Last reply Reply Quote 0
                  • Jeredundefined
                    Jered @Phaedrux
                    last edited by

                    @Phaedrux
                    Attached is photo taken of the monitor that is connected directly to the sbc.

                    PXL_20230209_211034148.jpg

                    I haven't really had any problems until just recently. So this is baffling to me.

                    Print is still going, but I need to cancel it. Since the sbc is not responding, I will have to just power down.

                    1 Reply Last reply Reply Quote 0
                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by

                      Where is that error displayed though? On a computer browser connected to DWC or on an HDMI touch screen to the SBC?

                      Are you still able to ping the IP address of the SBC?
                      Can you reach the SBC over SSH?

                      Z-Bot CoreXY Build | Thingiverse Profile

                      Jeredundefined 1 Reply Last reply Reply Quote 0
                      • Jeredundefined
                        Jered @Phaedrux
                        last edited by

                        @Phaedrux
                        The error is displayed on the monitor connected to the hdmi port of the sbc.
                        Here is a zoomed out pic.

                        PXL_20230209_212031940.jpg

                        I can operate the sbc just fine. I can minimize the duet interface and operate the sbc normally, it's just that the sbc is no longer talking to the Duest controller. DWC is seems to be not connected somehow.

                        Not sure I need to ping anything. Also, not sure how to ping.

                        1 Reply Last reply Reply Quote 0
                        • Phaedruxundefined
                          Phaedrux Moderator
                          last edited by

                          Ok, can you close the DWC interface and relaunch it?

                          Can you grab a log from the SBC?

                          https://github.com/Duet3D/DuetSoftwareFramework/wiki/SBC-Setup-Guide#increasing-log-level

                          Z-Bot CoreXY Build | Thingiverse Profile

                          Jeredundefined 1 Reply Last reply Reply Quote 0
                          • Jeredundefined
                            Jered @Phaedrux
                            last edited by

                            @Phaedrux
                            I'll try. How to I retrieve the log?

                            Jeredundefined 1 Reply Last reply Reply Quote 0
                            • Phaedruxundefined
                              Phaedrux Moderator
                              last edited by

                              To obtain more data for potential debugging it is possible to adjust the log level of the DCS service. This can be done by changing LogLevel in /opt/dsf/conf/config.json from info to debug.

                              Once this change has been made, restart the DCS service to apply it (sudo systemctl restart duetcontrolserver). After that you can follow potential debug messages in a terminal by running journalctl -u duetcontrolserver -f.

                              Z-Bot CoreXY Build | Thingiverse Profile

                              Jeredundefined 1 Reply Last reply Reply Quote 0
                              • Jeredundefined
                                Jered @Phaedrux
                                last edited by

                                @Phaedrux
                                I can give that a try. I am not familiar with that, but there's no time like the present.

                                I did close the browser on the sbc and re-open it. It works now. Remoted in from my other computer and I can see it there as well. So by closing the browser on the sbc and re-opening it, I now have full control from anywhere again.

                                I will try the debugging thing when I get a chance.

                                MintyTreborundefined 1 Reply Last reply Reply Quote 0
                                • wayneosdiasundefined
                                  wayneosdias @Phaedrux
                                  last edited by

                                  @Phaedrux "You MIGHT be able to get away with longer length if you used a shielded twisted pair cable instead of a flat ribbon, but even so, SPI isn't meant for long runs."

                                  I dont think shielding will help. The issue is increased capacitance and resistance with long wire runs and screws up the spi signal timing. The quickest check would be what others have suggested. Simply move the SBC closer to the 6HC using the original cable. If that fixes your issue no amount of shielding is going solve your problem. You will need to relocate the SBC next to the 6HC.

                                  Phaedruxundefined 1 Reply Last reply Reply Quote 1
                                  • Phaedruxundefined
                                    Phaedrux Moderator @wayneosdias
                                    last edited by

                                    @wayneosdias In this case it doesn't seem like an SPI issue because the print continued, so the connection between SBC and Duet was still active.

                                    Network connection error coming up in DWC is something else. Restarting DWC re-connected successfully.

                                    Z-Bot CoreXY Build | Thingiverse Profile

                                    wayneosdiasundefined 1 Reply Last reply Reply Quote 0
                                    • wayneosdiasundefined
                                      wayneosdias @Phaedrux
                                      last edited by wayneosdias

                                      @Phaedrux interesting. I have no experience using sbc. So the sbc acts as sender?

                                      Phaedruxundefined 1 Reply Last reply Reply Quote 0
                                      • Phaedruxundefined
                                        Phaedrux Moderator @wayneosdias
                                        last edited by

                                        @wayneosdias Yes, but not in the sense of a traditional USB gcode sender would.

                                        Z-Bot CoreXY Build | Thingiverse Profile

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                                        • MintyTreborundefined
                                          MintyTrebor @Jered
                                          last edited by MintyTrebor

                                          @Jered There is a lot to unpack in this thread, generating a number of questions which will help us to narrow this down.

                                          The Pi:
                                          What model Pi is it?
                                          How is it currently connected to your network Wifi or ethernet (It's difficult to tell from the picture)? Or is it acting as a hotspot?
                                          If you are using wifi on your normal network how good is the signal strength (should have a visual indication on the desktop)
                                          Are those thermal pads on the chips? Do you normally have heat-sinks on those pads/chips? Thermal Pads with nothing on them will probably just insulate the chips not dissipate heat, which may cause performance/stability issues (Again difficult to tell from picture)?
                                          Are you using the standard SBC build/OS on the pi?
                                          You do not mention how you are powering the Pi? Does the supply meet the Pi's recommended specs?
                                          Have you tried a new SDcard? They can and do fail in weird ways (I speak from experience)

                                          The Browser:
                                          What URL are you using in the browser on the Pi Desktop?
                                          Does the network error appear after a period of inactivity - where you have not interacted with the browser for a while?
                                          Run the browser with developer mode enabled, see if there is any more info in the developer console / networking tab when the error occurs

                                          Other:
                                          You mention "Remoting in from my other computer" do you mean VNC/SSH, or just accesses DWC from a different browser on your network? If Browser -> DWC what URL are you using?

                                          NodeDSF - Native Node-Red integration with Duet boards.
                                          BtnCmd - Customise DWC with user defined buttons/layouts/panels (DWC Plugin)
                                          ReleaseMgr - Duet update info inside DWC.
                                          Repo

                                          1 Reply Last reply Reply Quote 1
                                          • Jeredundefined
                                            Jered
                                            last edited by

                                            The pi is a 4B with 8gig mem plugged into its own 3A power brick plugged into an outlet. I was going to attach heat sinks to it (I should get on that), just have not. I am not sure what browser is default on the pi, but I used Duest's instructions to install the operating system from, and just used whatever came up.

                                            The pi is connected to my wifi which is very strong, not only because the machine is in the same room as the wifi router, but also because I only buy the best 🙂 And by remoting in, I do mean from the DWC on a chrome browser from another computer.

                                            I have not tried a new SD card. Didn't think it was necessary.

                                            I have not lost connection since reconnecting during this thread.

                                            This is completely not related, but, the button in the height map menu on the DWC that says "Invert Z coordinates", does it actually invert or is it just for visual representation?

                                            Thanks for your help guys!

                                            MintyTreborundefined 1 Reply Last reply Reply Quote 0
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