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    Panel due went blank.

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
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    • anthony1mundefined
      anthony1m @elmoret
      last edited by anthony1m

      @elmoret it was working fine, I did not update and have issues it was all the latest fw when I put the machine together changed nothing after that my other panel due works fine on either machine

      1 Reply Last reply Reply Quote 0
      • anthony1mundefined
        anthony1m @anthony1m
        last edited by

        @anthony1m rc3v2-5.0.bin

        elmoretundefined 1 Reply Last reply Reply Quote 0
        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          Try flashing it again with this file.

          https://github.com/Duet3D/PanelDueFirmware/releases/download/3.4.1/PanelDueFirmware-logo-3.4.1-5.0i.bin

          https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_PanelDue#firmware-update-via-usb

          Z-Bot CoreXY Build | Thingiverse Profile

          anthony1mundefined 1 Reply Last reply Reply Quote 0
          • elmoretundefined
            elmoret @anthony1m
            last edited by

            @anthony1m that’s the wrong firmware, you have a 5i so you need firmware written for a 5i

            anthony1mundefined 1 Reply Last reply Reply Quote 0
            • anthony1mundefined
              anthony1m @Phaedrux
              last edited by

              @Phaedrux No Change I flashed that same just a white screen

              1 Reply Last reply Reply Quote 0
              • anthony1mundefined
                anthony1m @elmoret
                last edited by anthony1m

                @elmoret did not work still blank white screen no response or change.

                anthony1mundefined 1 Reply Last reply Reply Quote 0
                • Phaedruxundefined
                  Phaedrux Moderator
                  last edited by

                  You've pressed the erase and then reset buttons?
                  In bossa You MUST check the Erase all, Lock, and Boot from flash boxes.
                  Does the flash finish successfully and the verify as well?

                  Z-Bot CoreXY Build | Thingiverse Profile

                  anthony1mundefined 1 Reply Last reply Reply Quote 0
                  • anthony1mundefined
                    anthony1m @Phaedrux
                    last edited by anthony1m

                    @Phaedrux I erased and reset, Correct boxes checked flashed and verified with file sent. Still no change

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                    • anthony1mundefined
                      anthony1m @anthony1m
                      last edited by

                      @anthony1m What is the next step to getting this working or replaced ?

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                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        Thanks for checking. The most common reason for a blank white screen is the wrong firmware being flashed.

                        Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

                        Z-Bot CoreXY Build | Thingiverse Profile

                        anthony1mundefined elmoretundefined 2 Replies Last reply Reply Quote 0
                        • anthony1mundefined
                          anthony1m @Phaedrux
                          last edited by

                          @Phaedrux Thank you very much you guys are great help much appreciated.

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                          • elmoretundefined
                            elmoret @Phaedrux
                            last edited by elmoret

                            @Phaedrux To close the loop on this one, PanelDue 5i was received, white screen on powerup, reflashed the firmware, is working normally.

                            1 Reply Last reply Reply Quote 1
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