Panel due went blank.
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@anthony1m that’s the wrong firmware, you have a 5i so you need firmware written for a 5i
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@Phaedrux No Change I flashed that same just a white screen
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@elmoret did not work still blank white screen no response or change.
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You've pressed the erase and then reset buttons?
In bossa You MUST check the Erase all, Lock, and Boot from flash boxes.
Does the flash finish successfully and the verify as well? -
@Phaedrux I erased and reset, Correct boxes checked flashed and verified with file sent. Still no change
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@anthony1m What is the next step to getting this working or replaced ?
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Thanks for checking. The most common reason for a blank white screen is the wrong firmware being flashed.
Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.
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@Phaedrux Thank you very much you guys are great help much appreciated.
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@Phaedrux To close the loop on this one, PanelDue 5i was received, white screen on powerup, reflashed the firmware, is working normally.