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    Duet 3HC Expansion looses Connection

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    • T3P3Tonyundefined
      T3P3Tony administrators @developeralgo222
      last edited by

      @developeralgo222 have you tried the other plug on the 3HCs that are problematic - while one is marked in and the other out they are electrically identical

      a832ff71-f034-43f2-8642-3df5764ae778-image.png

      www.duet3d.com

      developeralgo222undefined 1 Reply Last reply Reply Quote 0
      • developeralgo222undefined
        developeralgo222 @T3P3Tony
        last edited by developeralgo222

        @T3P3Tony said in Duet 3HC Expansion looses Connection:

        @developeralgo222 have you tried the other plug on the 3HCs that are problematic - while one is marked in and the other out they are electrically identical

        Yes, on each 3HC board i have tested both CAN connection Sockets to confirm( both CAN_IN & CAN_OUT )

        Can you confirm what Firmware binary files are required on the 6XD from Github Repo for it work properly. i know that most of this files are not used by 6XD & 3HC unless a board that requires the firmware is connected. Is there a binary file that should not be on the 6XD in this list and would cause issues ?

        M20 S2 P"/firmware"

        "dir": "/firmware",
            "first": 0,
            "files": [
                "Duet3Firmware_EXP1HCL.bin",
                "Duet3Firmware_EXP1XD.bin",
                "Duet3Firmware_EXP3HC.bin",
                "Duet3Firmware_MB6HC.bin",
                "Duet3Firmware_MB6XD.bin",
                "Duet3Firmware_Mini5plus.uf2",
                "Duet3Firmware_TOOL1LC.bin",
                "Duet3_SDiap32_MB6HC.bin",
                "Duet3_SDiap32_MB6XD.bin",
                "Duet3_SDiap32_Mini5plus.bin",
                "DuetWiFiServer.bin",
                "Duet2CombinedFirmware.bin",
                "Duet2Firmware_SBC.bin",
                "Duet2_SDiap32_Maestro.bin",
                "Duet2_SDiap32_WiFiEth.bin",
                "Duet3Bootloader-SAME5x.bin",
                "Duet3Firmware_M23CL.bin",
                "Duet3Firmware_SAMMYC21.bin",
                "Duet3Firmware_SZP.bin",
                "Duet3Firmware_TOOL1RR.bin",
                "DuetAPI.xml",
                "DuetMaestroFirmware.bin",
                "DuetWiFiModule_32S3.bin",
                "PccbFirmware.bin",
                "Duet3_CANiap32_MB6HC.bin",
                "Duet3_CANiap32_MB6XD.bin",
                "Duet3_CANiap32_Mini5plus.bin"
            ],
        
        T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
        • T3P3Tonyundefined
          T3P3Tony administrators @developeralgo222
          last edited by

          @developeralgo222

          Ok so to focus on 3HC3.:

          • Poor connections with the "Kenable ADSL 2+ Cables ( 15 meters )"
          • No connection with the "Self-Made Cat 5 or 6 with Twisted 2 pairs in use ( 5 meters )"
          • Good connection with the Straight Phone Cables ( 4 meters )
          • Good connection with the "self-made CAT 5 & 6 Cables ( 2-pairs used) with RJ11 termination (0.5m)"?

          And in all cases you have tested multiple cables of the same type with the 3HC3, with nothing else on the bus?

          And those same cables work with 3HC2 and 3HC4?

          www.duet3d.com

          developeralgo222undefined 1 Reply Last reply Reply Quote 0
          • developeralgo222undefined
            developeralgo222 @T3P3Tony
            last edited by developeralgo222

            @T3P3Tony said in Duet 3HC Expansion looses Connection:

            @developeralgo222

            Ok so to focus on 3HC3.:

            • Poor connections with the "Kenable ADSL 2+ Cables ( 15 meters )"
            • No connection with the "Self-Made Cat 5 or 6 with Twisted 2 pairs in use ( 5 meters )"
            • Good connection with the Straight Phone Cables ( 4 meters )
            • Good connection with the "self-made CAT 5 & 6 Cables ( 2-pairs used) with RJ11 termination (0.5m)"?

            And in all cases you have tested multiple cables of the same type with the 3HC3, with nothing else on the bus?

            And those same cables work with 3HC2 and 3HC4?

            Yes , All cables work with 3HC2 & 3HC4. Phone cable works with 3HC2, 3HC3 & 3HC4 . All cables don't seem to work with 3HC1 at the moment. Going to try and reflash 3HC1 and test it again individually

            T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
            • T3P3Tonyundefined
              T3P3Tony administrators @developeralgo222
              last edited by

              @developeralgo222 yeah i am assuming for all these tests they are done individually for now.

              www.duet3d.com

              developeralgo222undefined 2 Replies Last reply Reply Quote 0
              • developeralgo222undefined
                developeralgo222 @T3P3Tony
                last edited by

                @T3P3Tony said in Duet 3HC Expansion looses Connection:

                @developeralgo222 yeah i am assuming for all these tests they are done individually for now.

                Yes

                gloomyandyundefined 1 Reply Last reply Reply Quote 0
                • gloomyandyundefined
                  gloomyandy @developeralgo222
                  last edited by

                  @developeralgo222 Just to clarify, when you are using the boards individually are you enabling the termination resistors on the 3HC boards that is being tested?

                  developeralgo222undefined 1 Reply Last reply Reply Quote 0
                  • developeralgo222undefined
                    developeralgo222 @gloomyandy
                    last edited by

                    @gloomyandy said in Duet 3HC Expansion looses Connection:

                    @developeralgo222 Just to clarify, when you are using the boards individually are you enabling the termination resistors on the 3HC boards that is being tested?

                    Yes , Each 3HC board is CAN Bus terminated when testing individually.

                    1 Reply Last reply Reply Quote 1
                    • developeralgo222undefined
                      developeralgo222 @T3P3Tony
                      last edited by

                      @T3P3Tony , @dc42 , @droftarts

                      Individual Bench Testing: Interesting discovery

                      • My first 6XD with RRF 3.5 rc3 works with 3HC1 but doesn't work with 3HC2, 3HC3, or 3HC4 but the second replacement 6XD works with 3HC2, 3HC3, or 3HC4 but not 3HC1 . How is that possible. Same cable (Phone Cable (4m) testing)

                      same RRF 3.5 rc3 firmware and same cable , Same bootloaders Ver 2.8 on 3HC boards. The SD Cards are a copy of each other. They have same files .

                      Is there anything on 6XD Version 1.01 Board that would cause this kind of issue ?

                      • 6XD (Initial Board) ===> 3HC1 (with CAN Bus termination ) ===> Works and Syncs without Errors

                      • 6XD (Initial Board) ===> 3HC2 or 3HC3 or 3HC4 (with CAN Bus termination ) ===> Does not Work and Do not Sync

                      • 6XD (Replacement Board) ===> 3HC1 (with CAN Bus termination ) ===> Does not Work and Do not Sync

                      • 6XD (Replacement Board) ===> 3HC2 or 3HC3 or 3HC4 (with CAN Bus termination ) ===> Works and Syncs without Errors

                      droftartsundefined 1 Reply Last reply Reply Quote 0
                      • droftartsundefined
                        droftarts administrators @developeralgo222
                        last edited by

                        @developeralgo222 Thanks for doing the continued testing. I don't have an explanation for the behaviour, but it seems like there's something amiss with the initial 6XD and 3HC1. Have you already asked for a warranty replacement of 3HC1, as @T3P3Tony suggested in his earlier post here https://forum.duet3d.com/post/333134 ?

                        Ian

                        Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                        developeralgo222undefined infiniteloopundefined 2 Replies Last reply Reply Quote 0
                        • developeralgo222undefined
                          developeralgo222 @droftarts
                          last edited by developeralgo222

                          @droftarts said in Duet 3HC Expansion looses Connection:

                          @developeralgo222 Thanks for doing the continued testing. I don't have an explanation for the behaviour, but it seems like there's something amiss with the initial 6XD and 3HC1. Have you already asked for a warranty replacement of 3HC1, as @T3P3Tony suggested in his earlier post here https://forum.duet3d.com/post/333134 ?

                          Ian

                          Not yet. i was puzzled as to why 2 x 6XD boards would behave so differently while everything else is the same on the them. i also wanted to make sure that the Boards with issues , actually did not work and were defective.

                          Until i can have all the 4 x 3HC Expansion boards individually working with 6XD Mainboard plus having them all connected in CAN bus Net and that can be repeated with Different cables then i don't think i have any confidence at all putting them in Production on a major project.

                          I love the Duet Boards, Duet Open Source Project and the options offered by them but i am not gaining any confidence in the reliability of boards. I might just be unlucky and got a bad batch, what are the chances of getting 2 x 6XD boards plus 2 x 3HC might not be working correctly out of 6 boards (2 x 6XD, 4 x 3HC ) ?

                          MainBoard 6XD Firmware:
                          
                          RepRapFirmware for Duet 3 MB6XD version 3.5.0-rc.3 (2024-01-24 17:59:29) running on Duet 3 MB6XD v1.01 or later (standalone mode)
                          
                          
                          4 x 3HC Firmware and BootLoader
                          
                          Duet EXP3HC rev 1.02 or later firmware version 3.5.0-rc.3 (2024-01-24 17:53:31)
                          Bootloader ID: SAME5x bootloader version 2.8 (2023-07-25)
                          
                          1 Reply Last reply Reply Quote 0
                          • infiniteloopundefined
                            infiniteloop @droftarts
                            last edited by infiniteloop

                            @droftarts

                            I don't have an explanation for the behaviour

                            @developeralgo222

                            How is that possible. Same cable (Phone Cable (4m) testing)

                            The CAN bus is known as robust and error-proof, even with poor cables and in harsh environments. Why on earth does this special setup want to prove us wrong? Well, let me remind you of how this all began:

                            Remember the famous yellow line linking V– of both PSUs together? Before being told to add that, 3 boards were supplied by one, 2 boards by the other PSU, delivering 24V each, but without any common point of reference…

                            Between the PSUs, the voltage levels were undefined, or, for a better understanding of what might have happened in this case, can be assumed to having been quite high.

                            1706278383466-d3339a84-3d7d-47b0-a097-daa8ad057900-image.png

                            With CAN cables added, the potentials start to interact, currents flow along complex paths (see the schematics above) to establish some sort of common GND. Neither CAN ”H” nor ”L” are directly linked with V+ or V–, but: both lines go across all boards.

                            In other words: given the undefined potentials between two groups of boards, the voltages were negotiated via the CAN circuits - every single IC (MCP2542) or discrete component along the lines can be affected.

                            The ”soft” appearance of the fault(s) can be plausibly explained with a ”low current, high voltage” event, similar to what happens intentionally in EEPROMs. Else, we could observe burnt resistors or visibly damaged ICs.

                            Further evidence of subtle effects of the kind I described above is given by the fact that the problem spreads across at least 2 boards and depends ”somehow” on cable lengths - as if the CAN circuity has developed some kind of ”antenna sensitivity”.

                            @developeralgo222 said in Duet 3HC Expansion looses Connection:

                            I love the Duet Boards, Duet Open Source Project and the options offered by them but i am not gaining any confidence in the reliability of boards. I might just be unlucky and got a bad batch, what are the chances of getting 2 x 6XD boards plus 2 x 3HC might not be working correctly out of 6 boards (2 x 6XD, 4 x 3HC ) ?

                            Instead of spreading doubts about the quality of the boards or the engineering capabilities, better use Ockham's Razor: a single cause of failure is more likely to happen than multiple problems across multiple boards at once.

                            developeralgo222undefined 1 Reply Last reply Reply Quote 1
                            • developeralgo222undefined
                              developeralgo222 @infiniteloop
                              last edited by developeralgo222

                              @infiniteloop said in Duet 3HC Expansion looses Connection:

                              @droftarts

                              I don't have an explanation for the behaviour

                              @developeralgo222

                              How is that possible. Same cable (Phone Cable (4m) testing)

                              The CAN bus is known as robust and error-proof, even with poor cables and in harsh environments. Why on earth does this special setup want to prove us wrong? Well, let me remind you of how this all began:

                              Remember the famous yellow line linking V– of both PSUs together? Before being told to add that, 3 boards were supplied by one, 2 boards by the other PSU, delivering 24V each, but without any common point of reference…

                              Between the PSUs, the voltage levels were undefined, or, for a better understanding of what might have happened in this case, can be assumed to having been quite high.

                              1706278383466-d3339a84-3d7d-47b0-a097-daa8ad057900-image.png

                              With CAN cables added, the potentials start to interact, currents flow along complex paths (see the schematics above) to establish some sort of common GND. Neither CAN ”H” nor ”L” are directly linked with V+ or V–, but: both lines go across all boards.

                              In other words: given the undefined potentials between two groups of boards, the voltages were negotiated via the CAN circuits - every single IC (MCP2542) or discrete component along the lines can be affected.

                              The ”soft” appearance of the fault(s) can be plausibly explained with a ”low current, high voltage” event, similar to what happens intentionally in EEPROMs. Else, we could observe burnt resistors or visibly damaged ICs.

                              Further evidence of subtle effects of the kind I described above is given by the fact that the problem spreads across at least 2 boards and depends ”somehow” on cable lengths - as if the CAN circuity has developed some kind of ”antenna sensitivity”.

                              @developeralgo222 said in Duet 3HC Expansion looses Connection:

                              I love the Duet Boards, Duet Open Source Project and the options offered by them but i am not gaining any confidence in the reliability of boards. I might just be unlucky and got a bad batch, what are the chances of getting 2 x 6XD boards plus 2 x 3HC might not be working correctly out of 6 boards (2 x 6XD, 4 x 3HC ) ?

                              I agree with you. i believe that its not the cables. And your explanation makes sense but if you have 2 PSUs that are feeding 5 boards (2 on PSU and 3 on the other ) and they are both grounded and those duet boards accept upto 24V. The initial missing connection (Jumper wire) between V- on PSU1 (24V,20A) to V- on PSU2(24V,20A) would have only affected the CAN synchronization of the Boards . Not sure why ? if they are connected independently to their respective PSU then boards would be damaged ?

                              Note: The Isolated test bench has 1 PSU only, 5 Boards (6XD, 4 x 3HC) , with only VIN & GND and CAN Bus with termination connections. This is to individually test each 3HC for functionality before putting them into a CAN Bus Network.
                              IMG_1105.jpg

                              IMG_1102.jpg

                              In other words: given the undefined potentials between two groups of boards, the voltages were negotiated via the CAN circuits - every single IC (MCP2542) or discrete component along the lines can be affected.

                              Does that mean we have an issue with the way the CAN-FD is designed on the Duet Boards ? Does Duet boards have some protection designed in them to mitigate that issue ("undefined potential") as per your explanation above ?

                              soare0undefined 1 Reply Last reply Reply Quote 0
                              • Phaedruxundefined
                                Phaedrux Moderator
                                last edited by

                                @developeralgo222 Can you grab some photos of the can sockets?

                                Z-Bot CoreXY Build | Thingiverse Profile

                                developeralgo222undefined 1 Reply Last reply Reply Quote 0
                                • developeralgo222undefined
                                  developeralgo222 @Phaedrux
                                  last edited by

                                  @Phaedrux said in Duet 3HC Expansion looses Connection:

                                  @developeralgo222 Can you grab some photos of the can sockets?

                                  IMG_1096.jpg IMG_1094.jpg IMG_1098.jpg IMG_1097.jpg IMG_1095.jpg

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                                  • Phaedruxundefined
                                    Phaedrux Moderator
                                    last edited by

                                    That's the number 3 3HC?

                                    Z-Bot CoreXY Build | Thingiverse Profile

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                                    • developeralgo222undefined
                                      developeralgo222 @Phaedrux
                                      last edited by developeralgo222

                                      @Phaedrux said in Duet 3HC Expansion looses Connection:

                                      That's the number 3 3HC?

                                      Yes , 3HC3 and at least 1 photo for 3HC1

                                      Expansion Boards 3HC3 and 3HC1 seem to be the boards that might be having some issues.

                                      All i really need is for this boards to be able to work. FYI, i am not blaming anyone or looking to blame Duet3D. I am just asking questions per the testing of the boards setup. The tests reveal a few things that don't match what Duet Support expects. I would be more than happy to work with anyone quickly to have the Duet Boards working.

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                                      • developeralgo222undefined
                                        developeralgo222 @T3P3Tony
                                        last edited by developeralgo222

                                        @T3P3Tony said in Duet 3HC Expansion looses Connection:

                                        @developeralgo222 ok so it does look like that 3HC needs replacing as well. please follow the same process as before with an email to warranty@duet3d.com. I suspect the 6XD may actually have been ok, but we will have to see when we get ti back for testing.

                                        Have sent an email to warranty@duet3d.com to have 2 x 3HC boards swapped ( Boards 3HC1 & 3HC3 ) . This boards don't seem to work correctly. Only Boards 3HC2 & 3HC4 work correctly with 6XD Mainbaord (replacement) and all cables tested including Kenable ADSL 2+ cables.

                                        So far using any kind of recommended cable (Kenable ADSL 2+) or self-made cables as per the requirements, the only reliable and consistent results (Only with 1 PSU---24VDC, 20A) on the

                                        • Isolated Test Bench have been:

                                        • 6XD(replacement) ====> 15m/1m (Kenable ADSL 2+ Cable) ====> 3HC2 (With CAN Bus Termination) =====> Works and Syncs without errors

                                        • 6XD(replacement) ====> 15m/1m (Kenable ADSL 2+ Cable) ====> 3HC4 (With CAN Bus Termination) =====> Works and Syncs without errors

                                        • 6XD(replacement) ====> 15m/1m (Kenable ADSL 2+ Cable) ====> 3HC2 ===> 1m (Kenable ADSL 2+ Cable) ====> 3HC4 (With CAN Bus Termination) =====> Works and Syncs without errors

                                        Even reversing the Cable length order or 3HC expansion boards order , that still works

                                        • PnP Machine : The above results have also been duplicated on the PnP Machine without errors so far.
                                        droftartsundefined dc42undefined 2 Replies Last reply Reply Quote 0
                                        • droftartsundefined
                                          droftarts administrators @developeralgo222
                                          last edited by

                                          @developeralgo222 I don't know, and we probably won't until the returned boards make their way back to us in the UK, if a ground loop has caused the CAN malfunction, but is there a particular reason why you want to use two power supplies? For a pick and place machine, you're only moving axes and switching relays, generally, so I doubt there is anything drawing particularly high current. Usually it is the bed heaters and hot ends on 3D printers that create the need for high current, or multiple, PSUs. It just seems like an unnecessary complication.

                                          Have a look at this wiki page to calculate what your system might draw: https://docs.duet3d.com/en/User_manual/Connecting_hardware/Power_choosing

                                          Ian

                                          Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                                          developeralgo222undefined 1 Reply Last reply Reply Quote 0
                                          • developeralgo222undefined
                                            developeralgo222 @droftarts
                                            last edited by developeralgo222

                                            @droftarts said in Duet 3HC Expansion looses Connection:

                                            @developeralgo222 I don't know, and we probably won't until the returned boards make their way back to us in the UK, if a ground loop has caused the CAN malfunction, but is there a particular reason why you want to use two power supplies? For a pick and place machine, you're only moving axes and switching relays, generally, so I doubt there is anything drawing particularly high current. Usually it is the bed heaters and hot ends on 3D printers that create the need for high current, or multiple, PSUs. It just seems like an unnecessary complication.

                                            Have a look at this wiki page to calculate what your system might draw: https://docs.duet3d.com/en/User_manual/Connecting_hardware/Power_choosing

                                            Ian

                                            In reality , i don't think PnP will draw that much power (2 x Nema 34 closed loop motors with 2 external drivers, 3 x Nema 17 stepper motors directly on Duet 3HC , 6 x Nema 11 stepper motors directly on Duet 3HC). I am OK to use just 1 PSU (24V,20A ) but it might be cutting it a little close as per the actual power draw requirements and calculations. Once i have everything setup completely and working i will see the actual max power draw when the machine is in intensive PnP operation.

                                            For now, both the Isolated Test Bench & PnP Machine , i am just using 1 PSU each to make things simple. I perform all the tests on the Isolated Test Bench and once a 3HC Board passes all tests then its moved and added to the working boards on PnP Machine and tested again to confirm that it works as expected on the PnP Machine and i will only add a second PSU if i am gettting close to 80% of the rated 20A (16A) on the PSU1.

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