Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    mainboard 6d not answering

    Scheduled Pinned Locked Moved
    Firmware installation
    3
    28
    714
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • zecretonundefined
      zecreton
      last edited by

      my mainboard 6xd doesn't answer to any command i put in the terminal on serial tools, if you have any idea how to fix it please help

      1 Reply Last reply Reply Quote 0
      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Can you go through this and tell us what you find along the way?

        https://docs.duet3d.com/en/User_manual/Troubleshooting/Duet_wont_respond

        Z-Bot CoreXY Build | Thingiverse Profile

        zecretonundefined 3 Replies Last reply Reply Quote 0
        • zecretonundefined
          zecreton @Phaedrux
          last edited by

          @Phaedrux is it the same as the 6hc?

          1 Reply Last reply Reply Quote 0
          • zecretonundefined
            zecreton @Phaedrux
            last edited by

            @Phaedrux because it seems like all the correct leds are lit,
            and it answered that:
            M115
            M552 S0
            M552
            RepRapFirmware for Duet 3 MB6XD version 3.4.5
            Executing config.g… Done!
            RepRapFirmware for Duet 3 MB6XD is up and running.
            but it doesn't answer anything else and it took like 10 minutes to get that answer

            1 Reply Last reply Reply Quote 0
            • zecretonundefined
              zecreton @Phaedrux
              last edited by

              @Phaedrux and now i connected it to the network but i can't get to the control page because it doesn't load

              Phaedruxundefined 1 Reply Last reply Reply Quote 0
              • Phaedruxundefined
                Phaedrux Moderator @zecreton
                last edited by

                @zecreton said in mainboard 6d not answering:

                i can't get to the control page because it doesn't load

                It sounds like your SD card may now have the files required for the web interface. What error message do you get when trying to reach the web control?

                Can you show the contents of the SD card? Does it have a WWW folder in the root of the SD card? If so, what files does it have there?

                At any rate, if it reports that it has firmware 3.5 installed you can manually replace the web control files on the SD card to be sure.

                https://github.com/Duet3D/RepRapFirmware/releases/download/3.5.1/DuetWebControl-SD.zip

                Extract the contents of that zip file into the WWW folder on the SD card. Then see if the web control will display.

                @zecreton said in mainboard 6d not answering:

                it took like 10 minutes to get that answer

                You mean it took 10 minutes for it to reply to your command?

                I see you are using serial tools, do you have a PC you could try using YAT on instead?

                Z-Bot CoreXY Build | Thingiverse Profile

                zecretonundefined 1 Reply Last reply Reply Quote 0
                • zecretonundefined
                  zecreton @Phaedrux
                  last edited by

                  @Phaedrux the error i get is: the server where this page is located is not responding

                  1 Reply Last reply Reply Quote 0
                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    Are you able to ping the IP address of the Duet?

                    Z-Bot CoreXY Build | Thingiverse Profile

                    zecretonundefined 1 Reply Last reply Reply Quote 0
                    • zecretonundefined
                      zecreton @Phaedrux
                      last edited by

                      @Phaedrux i don't know how to understand the results, but here
                      PING 192.168.1.14 (192.168.1.14): 56 data bytes
                      Request timeout for icmp_seq 0
                      Request timeout for icmp_seq 1
                      Request timeout for icmp_seq 2
                      Request timeout for icmp_seq 3

                      --- 192.168.1.14 ping statistics ---
                      5 packets transmitted, 0 packets received, 100.0% packet loss

                      dc42undefined Phaedruxundefined 2 Replies Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators @zecreton
                        last edited by dc42

                        @zecreton have you run M552 without parameters from the serial terminal, to check that Ethernet is connected and configured at that IP address (192.168.1.14) ? The response should be:

                        Ethernet is enabled, configured IP address: 192.168.1.14, actual IP address: 192.168.1.14
                        

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                        zecretonundefined 1 Reply Last reply Reply Quote 0
                        • zecretonundefined
                          zecreton @dc42
                          last edited by

                          @dc42 the mainboard doesn't answer to that command

                          1 Reply Last reply Reply Quote 0
                          • Phaedruxundefined
                            Phaedrux Moderator @zecreton
                            last edited by

                            @zecreton said in mainboard 6d not answering:

                            192.168.1.14

                            How did you determine that was the IP address of the Duet?

                            Z-Bot CoreXY Build | Thingiverse Profile

                            zecretonundefined 2 Replies Last reply Reply Quote 0
                            • zecretonundefined
                              zecreton @Phaedrux
                              last edited by

                              @Phaedrux my usb-c bugged, i unplugged and plugged again and now it works

                              1 Reply Last reply Reply Quote 0
                              • zecretonundefined
                                zecreton @Phaedrux
                                last edited by

                                @Phaedrux Ethernet is enabled, configured IP address: 192.168.1.14, actual IP address: 192.168.1.14

                                1 Reply Last reply Reply Quote 0
                                • Phaedruxundefined
                                  Phaedrux Moderator
                                  last edited by

                                  Is your computer on the same subnet as the Duet? 192.168.1

                                  Z-Bot CoreXY Build | Thingiverse Profile

                                  zecretonundefined 1 Reply Last reply Reply Quote 0
                                  • zecretonundefined
                                    zecreton @Phaedrux
                                    last edited by

                                    @Phaedrux where do i see that?

                                    1 Reply Last reply Reply Quote 0
                                    • Phaedruxundefined
                                      Phaedrux Moderator
                                      last edited by

                                      I don't have any information about your computer/os setup, but you should be able to find directions from a quick google to determine your internal IP address.

                                      Z-Bot CoreXY Build | Thingiverse Profile

                                      zecretonundefined 2 Replies Last reply Reply Quote 0
                                      • zecretonundefined
                                        zecreton @Phaedrux
                                        last edited by

                                        @Phaedrux it is not the same

                                        1 Reply Last reply Reply Quote 0
                                        • zecretonundefined
                                          zecreton @Phaedrux
                                          last edited by

                                          @Phaedrux how do i change it?

                                          1 Reply Last reply Reply Quote 0
                                          • Phaedruxundefined
                                            Phaedrux Moderator
                                            last edited by

                                            The computer must be connected to the same network as the Duet to be able to communicate with it.

                                            Z-Bot CoreXY Build | Thingiverse Profile

                                            zecretonundefined 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Unless otherwise noted, all forum content is licensed under CC-BY-SA