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Can't connect Duet 3 6HC v1.0 after updating to RRF 3.5.2

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  • undefined
    Mr Yod
    last edited by Mr Yod 13 Jun 2024, 13:19

    I loaded the firmware zip file via web interface, it supposedly install but, after rebooting it wasn't able to connect at all.

    Even USB wasn't able to connect via Pronterface (in windows device manager it says "Serial USB device (COM3)" when I connect it via USB).

    Already tried to delete all files under /firmware and /www and replace them with new files, but nothing.

    EDIT: stand alone, no SBC

    undefined 1 Reply Last reply 13 Jun 2024, 13:49 Reply Quote 0
    • undefined
      jay_s_uk @Mr Yod
      last edited by 13 Jun 2024, 13:49

      @Mr-Yod sounds like its BOSSA time
      https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_firmware#all-other-duet-boards

      Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

      undefined 1 Reply Last reply 13 Jun 2024, 14:27 Reply Quote 0
      • undefined
        Mr Yod @jay_s_uk
        last edited by 13 Jun 2024, 14:27

        @jay_s_uk
        Yeah: too bad BOSSA stays at 0% forever... 😬

        And for the DIAG LED: where TF is it?

        undefined 1 Reply Last reply 13 Jun 2024, 14:29 Reply Quote 0
        • undefined
          jay_s_uk @Mr Yod
          last edited by 13 Jun 2024, 14:29

          @Mr-Yod 0185a2bc-319c-4c9d-a068-09f4e95b6570-image.png

          Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

          undefined 1 Reply Last reply 13 Jun 2024, 14:38 Reply Quote 1
          • undefined
            Mr Yod @jay_s_uk
            last edited by Mr Yod 13 Jun 2024, 14:38

            @jay_s_uk in the 1.02, but, as I said, I have the 1.0: it's not there.

            undefined 1 Reply Last reply 13 Jun 2024, 15:03 Reply Quote 0
            • undefined
              droftarts administrators @Mr Yod
              last edited by 13 Jun 2024, 15:03

              @Mr-Yod said in Can't connect Duet 3 6HC v1.0 after updating to RRF 3.5.2:

              I have the 1.0

              It's in the same place, marked 'DIAG' on the PCB. For some reason it's not actually marked on the V1.0 and V1.01 schematic: https://docs.duet3d.com/duet_boards/duet_3_mb6hc/duet_3_mb6hc_wiring_diagram_v1.0_v1.01.png
              (You can find this on the tabs, here https://docs.duet3d.com/Duet3D_hardware/Duet_3_family/Duet_3_Mainboard_6HC_Hardware_Overview#wiring-diagram)

              The DIAG LED may light up dimly, or it may be off. If you haven't already, erase the firmware with a jumper as described in the instructions, before attempting to flash.

              Ian

              Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

              undefined 1 Reply Last reply 13 Jun 2024, 15:42 Reply Quote 0
              • undefined
                Mr Yod @droftarts
                last edited by Mr Yod 13 Jun 2024, 15:42

                @droftarts said in Can't connect Duet 3 6HC v1.0 after updating to RRF 3.5.2:

                The DIAG LED may light up dimly, or it may be off. If you haven't already, erase the firmware with a jumper as described in the instructions, before attempting to flash.

                Ian

                Already tried, might try again later.

                undefined 1 Reply Last reply 13 Jun 2024, 16:22 Reply Quote 0
                • undefined
                  droftarts administrators @Mr Yod
                  last edited by 13 Jun 2024, 16:22

                  @Mr-Yod I’ve updated the instructions to make it clearer how to erase, and the state of the LED.

                  Ian

                  Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                  undefined 1 Reply Last reply 13 Jun 2024, 17:32 Reply Quote 0
                  • undefined
                    Mr Yod @droftarts
                    last edited by Mr Yod 13 Jun 2024, 17:32

                    Ok: found the DIAG LED, it's dim but it's on.

                    And BOSSA stays on "Writing page 0 (0%)" without any progress... 😬
                    But it's connected: "Device: ATSAME70x20"

                    1 Reply Last reply Reply Quote 0
                    • undefined
                      Mr Yod
                      last edited by 13 Jun 2024, 18:44

                      After more than an hour: still 0%

                      undefined 1 Reply Last reply 14 Jun 2024, 12:30 Reply Quote 0
                      • undefined
                        Mr Yod @Mr Yod
                        last edited by 14 Jun 2024, 12:30

                        YAY!
                        I managed to flash the firmware!

                        I had to buy a 75cm long micro-USB cable graded for 480Mb/s to be able to do it, but it worked!

                        Then I tried something: I loaded again the firmware zip file ad told to update (it already was at 3.5.2) and it bricked again forcing me to re-flash the firmware...

                        1 Reply Last reply Reply Quote 1
                        • undefined
                          Phaedrux Moderator
                          last edited by 14 Jun 2024, 16:38

                          What version is/was your DWC running?

                          Can you re-download 3.5.2 zip?

                          Z-Bot CoreXY Build | Thingiverse Profile

                          undefined 1 Reply Last reply 14 Jun 2024, 18:07 Reply Quote 0
                          • undefined
                            Mr Yod @Phaedrux
                            last edited by Mr Yod 14 Jun 2024, 18:07

                            @Phaedrux said in Can't connect Duet 3 6HC v1.0 after updating to RRF 3.5.2:

                            What version is/was your DWC running?

                            Now it's 3.5 (it was 3.4.5 on the first brick but it was 3.5 on the second)

                            Can you re-download 3.5.2 zip?

                            I have only the uncompressed version, but I don't see how it can be useful, since it contains the same file I flashed with BOSSA. 🤔

                            1 Reply Last reply Reply Quote 0
                            • undefined
                              Phaedrux Moderator
                              last edited by 14 Jun 2024, 20:32

                              You can only upload the zip file itself. DWC takes care of the rest. If you're uploading anything else that's probably the problem.

                              Z-Bot CoreXY Build | Thingiverse Profile

                              undefined 1 Reply Last reply 15 Jun 2024, 11:06 Reply Quote 0
                              • undefined
                                Mr Yod @Phaedrux
                                last edited by 15 Jun 2024, 11:06

                                @Phaedrux said in Can't connect Duet 3 6HC v1.0 after updating to RRF 3.5.2:

                                You can only upload the zip file itself. DWC takes care of the rest. If you're uploading anything else that's probably the problem.

                                I always uploaded the zip.
                                I used the single uncompressed file only when flashing with BOSSA.

                                1 Reply Last reply Reply Quote 0
                                • undefined
                                  Phaedrux Moderator
                                  last edited by 15 Jun 2024, 17:12

                                  What browser are you using?

                                  Z-Bot CoreXY Build | Thingiverse Profile

                                  undefined 1 Reply Last reply 15 Jun 2024, 17:42 Reply Quote 0
                                  • undefined
                                    Mr Yod @Phaedrux
                                    last edited by 15 Jun 2024, 17:42

                                    @Phaedrux Web interface via Orca Slicer

                                    1 Reply Last reply Reply Quote 0
                                    • undefined
                                      Phaedrux Moderator
                                      last edited by 15 Jun 2024, 17:47

                                      I'm not very familiar with Orca slicer. How does that work? It has a built in browser?

                                      What browser are you using to upload the firmware zip file?

                                      Z-Bot CoreXY Build | Thingiverse Profile

                                      undefined 1 Reply Last reply 15 Jun 2024, 18:43 Reply Quote 0
                                      • undefined
                                        Mr Yod @Phaedrux
                                        last edited by Mr Yod 15 Jun 2024, 18:43

                                        @Phaedrux said in Can't connect Duet 3 6HC v1.0 after updating to RRF 3.5.2:

                                        I'm not very familiar with Orca slicer. How does that work? It has a built in browser?

                                        So it seems. 🤔

                                        What browser are you using to upload the firmware zip file?

                                        I told you: Web interface via Orca Slicer

                                        undefined 1 Reply Last reply 15 Jun 2024, 19:23 Reply Quote 0
                                        • undefined
                                          Phaedrux Moderator @Mr Yod
                                          last edited by 15 Jun 2024, 19:23

                                          Can you try chrome?

                                          Z-Bot CoreXY Build | Thingiverse Profile

                                          undefined 1 Reply Last reply 16 Jun 2024, 10:47 Reply Quote 0
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