problem with connection to duet3d

dc42

If you send M552 to the Duet from YAT, what response does it give you?

What browser are you using on your PC, tablet or smartphone, and what response do you get when you enter the IP address in the browser?

kuper

this is the photo
https://ibb.co/i0BpWJ

I am using PC and I tried to connect with chrome and Microsoft edge, I got nothing "cannot reach the address".

Danal

Can you ping that IP from the same PC?

Open a command prompt and:

ping 192.168.x.x

And post the results here.

kuper

I ping the IP this is the result,

https://ibb.co/iO9ibJ

Dr_Ju_Ju

As well as the ping request, in a command window, try telnetting to the ip on port 80 e.g. telnet 192.168.0.170 80

If you don't get a responce\hangs the web server is not working

kuper

sorry, but I didn't understand.
what command to right exactly? and which port I need to use for the command?

thanks,
Adi.

Dr_Ju_Ju

the command is:

telnet - ipaddress of target - port to try and connect to

telnet 192.168.0.170 80

telnet to ip address on standard web server port

dc42

Please show us exactly what the Chrome address bar and main window show when you put the IP address into it, after doing a successful ping test like that one.

kuper

Microsoft edge:
https://ibb.co/kxDKJ8

chrome (nothing)
https://ibb.co/eQqoBT

I don't know which port number to use in telnet command.
this is the photo
https://ibb.co/bykGy8

thanks.

3DPMicro

is your router set up correctly?
see if this helps. what fixed it for me was the steps outlined in the first post
https://forum.duet3d.com/topic/4226/dwc-won-t-open-what-am-i-missing-solved

kuper

I didn't find any IP address to change in a config file (sys folder)

dc42

Telnet is no longer provided with recent versions of Windows. I test Telnet using Putty, which is available as a free download.

I agree with @3DPMicro, it sounds as if your router is failing to forward the request to the Duet, or failing to pass the response back. However, he had a Duet Ethernet, and I think you have a Duet WiFi - is that correct? If so, please change the end-of-line sequence in YAT to "LF only" (press the "Text settings" button in the Settings screen to find this), then after M552 reports that the Duet is connected to the access point, run M122 to get a diagnostic report.

Dougal1957

@dc42 Actually Telnet is available in Win10Pro 64 bit (Latest Build) but it does need to be turned on in the Windows Features options

kuper

diagnostic report:
https://ibb.co/iaRZo8

https://ibb.co/iX9LT8

dc42

That all looks OK to me, although the firmware you are running is 2 versions out of date. Please try upgrading both firmwares and DWC to 1.21.

kuper

I updated to 1.21, I can enter now, thanks a lot.
what is DWC?

dc42

DWC is Duet Web Control.

kuper

what can be the problem?
https://ibb.co/njRg38

https://ibb.co/jAt9ao

I updated the firmware to 1.21, DWC not updated.

dc42

The problem is failure to read the SD card:

Please confirm that you have the SD card inserted directly into the slot, pressed in until it clicks.
Are you able to read the same SD card on a PC?

kuper

when I run the duet, the sd card must be inside? there must to some files?
I tried to run the duet with the SD card(pressed until clicks) and without it.
it still rejected.
actually, when I connected the SD card to PC I had an error that was fixed by the computer, it seems that it works ok.
maybe to try a different SD card?