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    Duet "Crashes" on Print

    Scheduled Pinned Locked Moved
    My Duet controlled machine
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    • markundefined
      mark
      last edited by

      When I upload and print a file my Duet seems to crash. The web interface disconnects and the screen on the printer become unresponsive

      I have checked all the movements, including home
      Heated the bed
      Heated the hotend
      tested the extruder
      Tested the probe
      and everything works ok

      If there any logs I can examine to try and work out what is going on?

      When entering M122 I get

      M122
      === Diagnostics ===
      RepRapFirmware for Duet 2 WiFi/Ethernet version 2.01(RTOS) running on Duet WiFi 1.02 or later
      Board ID: 08DGM-917NK-F23T0-6J9DJ-3SD6N-TDBWF
      Used output buffers: 3 of 20 (20 max)
      === RTOS ===
      Static ram: 28476
      Dynamic ram: 96292 of which 16 recycled
      Exception stack ram used: 484
      Never used ram: 5804
      Tasks: NETWORK(ready,328) HEAT(blocked,1248) MAIN(running,3476)
      Owned mutexes:
      === Platform ===
      Last reset 00:23:19 ago, cause: power up
      Last software reset at 2019-06-12 20:55, reason: User, spinning module GCodes, available RAM 5960 bytes (slot 2)
      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
      Error status: 4
      Free file entries: 10
      SD card 0 detected, interface speed: 20.0MBytes/sec
      SD card longest block write time: 0.0ms, max retries 0
      MCU temperature: min 23.4, current 25.8, max 26.0
      Supply voltage: min 12.1, current 12.3, max 12.4, under voltage events: 0, over voltage events: 0
      Driver 0: standstill, SG min/max 0/200
      Driver 1: standstill, SG min/max 0/214
      Driver 2: standstill, SG min/max not available
      Driver 3: standstill, SG min/max 0/132
      Driver 4: standstill, SG min/max not available
      Date/time: 2019-06-13 20:46:27
      Slowest loop: 2.99ms; fastest: 0.08ms
      === Move ===
      Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 237, MaxWait: 495583ms, Underruns: 0, 0
      Scheduled moves: 32, completed moves: 32
      Bed compensation in use: none
      Bed probe heights: 0.000 0.000 0.000 0.000 0.000
      === Heat ===
      Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
      Heater 0 is on, I-accum = 0.0
      Heater 1 is on, I-accum = 0.4
      === GCodes ===
      Segments left: 0
      Stack records: 1 allocated, 0 in use
      Movement lock held by null
      http is idle in state(s) 0
      telnet is idle in state(s) 0
      file is idle in state(s) 0
      serial is idle in state(s) 0
      aux is idle in state(s) 0
      daemon is idle in state(s) 0
      queue is idle in state(s) 0
      autopause is idle in state(s) 0
      Code queue is empty.
      === Network ===
      Slowest loop: 167.51ms; fastest: 0.08ms
      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
      HTTP sessions: 1 of 8

      • WiFi -
        Network state is running
        WiFi module is connected to access point
        Failed messages: pending 0, notready 0, noresp 0
        WiFi firmware version 1.21
        WiFi MAC address b4:e6:2d:52:f6:a2
        WiFi Vcc 3.40, reset reason Turned on by main processor
        WiFi flash size 4194304, free heap 16696
        WiFi IP address 192.168.0.201
        WiFi signal strength -51dBm, reconnections 0, sleep mode modem
        Socket states: 0 0 0 0 0 0 0 0
        === Expansion ===

      Any help / things to look for most welcome.

      The only change I made since it last worked was to add the duex5 to do 3 point bed leveling (I have now removed that (and related gcode) and gone back to 1 z stepper (2 motors) as a point of elimination

      Regards,

      Mark

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      • markundefined
        mark
        last edited by mark

        As an additional test I have also tried printing direct on the duet screen and that also does not start the print.

        1 Reply Last reply Reply Quote 0
        • deckingmanundefined
          deckingman
          last edited by

          Just to be clear. You can home all the axes, heat the bed, heat the hot end and extrude filament yes?

          Ian
          https://somei3deas.wordpress.com/
          https://www.youtube.com/@deckingman

          markundefined 1 Reply Last reply Reply Quote 0
          • markundefined
            mark @deckingman
            last edited by

            @deckingman Yes, I have full control of the printer and everything works, I just can't start a print

            deckingmanundefined 1 Reply Last reply Reply Quote 0
            • deckingmanundefined
              deckingman @mark
              last edited by

              @mark That's very odd. Does it do it with every gcode file or just one particular file? I wonder if your SD card has become corrupted. Have you tried a different card?

              Ian
              https://somei3deas.wordpress.com/
              https://www.youtube.com/@deckingman

              1 Reply Last reply Reply Quote 0
              • markundefined
                mark
                last edited by mark

                @deckingman

                I have tried a new Benchy and a calibration cube that has been on the card a while and printed previously.

                If I backup all the files on the card and do a factory reset and the issue still persists (once I do a manual setup again), can I just copy the backed up files back on the card to get back to where I am at the moment?

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                • Phaedruxundefined
                  Phaedrux Moderator
                  last edited by

                  An easier test would be to use a new sd card. Copy the contents of your current card over and try the new card.

                  Z-Bot CoreXY Build | Thingiverse Profile

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                  • markundefined
                    mark
                    last edited by

                    @Phaedrux 👍 will try it out tonight

                    Thanks

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      @mark, your M122 report indicates that the last software reset was user-initiated, not a crash. This may have been caused by using the Emergency Stop button, or by sending M999, or by upgrading firmware.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • markundefined
                        mark
                        last edited by

                        I figured it out, and am very ashamed to say it was user error 😞

                        I accidently uploaded the slt rather than G-code file!

                        @deckingman thanks for your input and keep up the good work on your projects, you have a new follower
                        @Phaedrux thanks for the advice
                        @dc42 Again thanks for responding - should uploading anything else other than a g-code file to print be a valid user story?

                        Again thanks all for you inputs

                        Mark

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                        • Phaedruxundefined
                          Phaedrux Moderator
                          last edited by

                          How did you upload an STL? I've just tried and the file selector greys them all out and dragging and dropping won't take it either.

                          Z-Bot CoreXY Build | Thingiverse Profile

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                          • markundefined
                            mark
                            last edited by

                            @Phaedrux I can still upload a stl. Maybe I am not using the latest firmware - I need to work out how to update it, but that's a job for another day!

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                            • Phaedruxundefined
                              Phaedrux Moderator
                              last edited by

                              Download this zip file https://github.com/dc42/RepRapFirmware/releases/download/2.03/Duet2Firmware-2.03.zip

                              Then upload the whole zip file as is to the Settings page in the DWC. That's all you have to do.

                              Z-Bot CoreXY Build | Thingiverse Profile

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