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    Duet Maestro Not Recognized

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    Firmware installation
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    • poohzazaundefined
      poohzaza
      last edited by

      @IGEN said in Duet Maestro Not Recognized:

      teps and updated the firmware from Pronterface. I now cannot get the board to connect to Pronterface and device manager shows an "Unknown USB Device (Device Descriptor Request Failed)" whenever I try to connect it.
      Any help would be greatly appreciated

      have you install the usb comport driver

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Have a look through these detailed getting connected steps.

        https://duet3d.dozuki.com/Guide/1.)+Getting+Connected+to+your+Duet/7

        Z-Bot CoreXY Build | Thingiverse Profile

        IGENundefined 1 Reply Last reply Reply Quote 0
        • IGENundefined
          IGEN @Phaedrux
          last edited by

          @Phaedrux Sorry for the late response, I just tried following that guide and the board does not show up in the device manager window. Do you have any idea why that might be?

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          • A Former User?
            A Former User
            last edited by

            Please report the status of the LEDs as described in this guide https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

            IGENundefined 1 Reply Last reply Reply Quote 0
            • IGENundefined
              IGEN @A Former User
              last edited by IGEN

              @bearer Thanks for the response,
              the red 5V light is on
              the green 3.3V light is on
              the red light between the USB and reset button is on
              the red DIAG light is permanently on after removing the SD card and checking to see if the reset button is stuck

              A Former User? 1 Reply Last reply Reply Quote 0
              • A Former User?
                A Former User @IGEN
                last edited by

                @IGEN said in Duet Maestro Not Recognized:

                the red DIAG light is permanently on

                is an indication that the firmware could be corrupt; but without the board registering as a bossa serial port when connecting via USB there isn't much to do.

                please verify the usb cable is working with both data and power as the next step.

                IGENundefined 1 Reply Last reply Reply Quote 0
                • IGENundefined
                  IGEN @A Former User
                  last edited by

                  @bearer The cable does work with data and power, I also tried another cable. No luck

                  Danalundefined droftartsundefined IGENundefined 3 Replies Last reply Reply Quote 0
                  • Danalundefined
                    Danal @IGEN
                    last edited by

                    @IGEN said in Duet Maestro Not Recognized:

                    @bearer The cable does work with data and power, I also tried another cable. No luck

                    Try several cables, and several computers, if at all possible.

                    Delta / Kossel printer fanatic

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                    • droftartsundefined
                      droftarts administrators @IGEN
                      last edited by

                      @IGEN Have you installed Bossa https://github.com/shumatech/BOSSA/releases/tag/1.9.1 or the Windows driver? https://github.com/dc42/RepRapFirmware/tree/dev/Driver
                      Either will install the driver for the bossa port and allow programming. Though it's better to install the driver, as Windows will then recognise the Duet when it actually has firmware on it.

                      Ian

                      Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                      • IGENundefined
                        IGEN @IGEN
                        last edited by

                        @Danal @droftarts Sorry for the long overdue reply.

                        Tried on multiple computers will all the cords in my house. No luck.

                        I had the windows driver installed already, unfortunately.

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