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    Duet 3 Mini 5+ unable to connect via browser

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    • LevelFunundefined
      LevelFun
      last edited by

      Been trying to setup my Duet 3 Mini 5+, but it keeps stating:

      "Your Duet rejected the HTTP request: page not found
      Check that the SD card is mounted and has the correct files in its /www folder"

      YAT shows it is connected successfully has a valid IP.

      I've tried reconfiguring via the reprap site, different sd cards, different cables, assigning static IP, letting the router assign an IP, etc....any idea where I am going wrong? Thanks in advance!

      1 Reply Last reply Reply Quote 0
      • gloomyandyundefined
        gloomyandy
        last edited by

        Do you have the www folder (and the correct DWC files in it) on the SD card? That error looks more like a problem with opening the requested page rather than a network/router error.

        LevelFunundefined 2 Replies Last reply Reply Quote 0
        • LevelFunundefined
          LevelFun @gloomyandy
          last edited by LevelFun

          @gloomyandy I believe so. I've redownloaded the newest duetwebcontrol.zip and extracted it to the sd card /www file.

          Btw, I'm a big fan of your LPC/STM32F4 Duet firmware fork 🙂

          1 Reply Last reply Reply Quote 0
          • LevelFunundefined
            LevelFun @gloomyandy
            last edited by

            @gloomyandy yeah, still the same problem.

            fcwiltundefined 1 Reply Last reply Reply Quote 0
            • fcwiltundefined
              fcwilt @LevelFun
              last edited by

              @LevelFun said in Duet 3 Mini 5+ unable to connect via browser:

              Did you start with the very basic config.g file that came on the SD card or did you replace it?

              I received mine a week or so back and after using a terminal program to configure the WiFi and editing the config.g to enable WiFi it worked without issue.

              Frederick

              Printers: a small Utilmaker style, a small CoreXY and a E3D MS/TC setup. Various hotends. Using Duet 3 hardware running 3.4.6

              1 Reply Last reply Reply Quote 0
              • dc42undefined
                dc42 administrators
                last edited by dc42

                @LevelFun, from YAT please send:

                M20 P"/www"

                to check that the /www folder can be accessed and get a listing. If that command returns an error, send M21, then send M20 P"/" and report the results here.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                LevelFunundefined 1 Reply Last reply Reply Quote 0
                • LevelFunundefined
                  LevelFun @dc42
                  last edited by LevelFun

                  @dc42 Yat reports the following:

                  M115
                  FIRMWARE_NAME: RepRapFirmware for Duet 3 Mini 5+ FIRMWARE_VERSION: 3.2 ELECTRONICS: Duet 3 Mini5plus Ethernet FIRMWARE_DATE: 2021-01-05
                  ok

                  M20 P"/www"
                  Begin file list
                  NONE
                  End file list
                  ok
                  M21

                  Error: M21: Cannot initialise SD card 0: Card is unusable
                  ok
                  M20 P"/"
                  Begin file list
                  NONE
                  End file list
                  ok

                  I've tried multiple SD cards all within spec. I know I must be doing something wrong, I just don't know what 😕duet3mini5 www.jpg

                  1 Reply Last reply Reply Quote 0
                  • dc42undefined
                    dc42 administrators
                    last edited by

                    @LevelFun, I don't think you're doing anything wrong, I think the SD card interface isn't working on your Duet. We're using a new (to us) chip to protect the microcontroller from ESD on the SD card interface, and on the first production batch we had a few boards on which not all the pads under that chip were securely soldered to the board. Unfortunately it's possible for a pad to be making contact when we test the board, but to lose contact when e.g. the temperature changes. I think that's what's happened in your case.

                    Please accept my apologies for this inconvenience, and ask your supplier to replace your Duet. You can point your supplier to this thread as authorization.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                    LevelFunundefined 2 Replies Last reply Reply Quote 0
                    • LevelFunundefined
                      LevelFun @dc42
                      last edited by LevelFun

                      @dc42 No worries. I purchased it from Filastruder here in the US. I'll message them this evening pointing them to this thread per your instructions. Thank you for your help!

                      1 Reply Last reply Reply Quote 0
                      • LevelFunundefined
                        LevelFun @dc42
                        last edited by

                        @dc42 well, I returned the faulty board per your instruction. Filastruder (my supplier) was quick to respond and send me a prepaid label. Sadly, they say there is no current stock. Is there a time frame as to when the Duet 3 Mini 5+ will be back in stock for US retailers? I feel like I'm getting the crap end of the stick in this situation (ie - buying a new board, having the new board be faulty, having an offline printer until I receive a replacement, having no current replacement available). Isn't there anything else that can be done by the Duet3D team to help make this right?

                        Phaedruxundefined 1 Reply Last reply Reply Quote 0
                        • Phaedruxundefined
                          Phaedrux Moderator @LevelFun
                          last edited by

                          @LevelFun Sorry about that. Unfortunately they are being sent out as fast as they are being produced. Hopefully it won't be much longer.

                          Z-Bot CoreXY Build | Thingiverse Profile

                          LevelFunundefined 1 Reply Last reply Reply Quote 0
                          • LevelFunundefined
                            LevelFun @Phaedrux
                            last edited by

                            @Phaedrux Any updates on when stock is being sent out? Still awaiting the replacement for my faulty board. Thanks in advance.

                            timcurtis67undefined 1 Reply Last reply Reply Quote 0
                            • timcurtis67undefined
                              timcurtis67 @LevelFun
                              last edited by

                              @LevelFun said in Duet 3 Mini 5+ unable to connect via browser:

                              @Phaedrux Any updates on when stock is being sent out? Still awaiting the replacement for my faulty board. Thanks in advance.

                              Request that your original board be repaired since it is just solder joint failures. Maybe that is quicker than waiting for a repalcement?

                              LevelFunundefined 1 Reply Last reply Reply Quote 0
                              • LevelFunundefined
                                LevelFun @timcurtis67
                                last edited by

                                @timcurtis67 Were that an option to begin with, I would have, but the only option provided was to return for a replacement.

                                1 Reply Last reply Reply Quote 0
                                • T3P3Tonyundefined
                                  T3P3Tony administrators
                                  last edited by

                                  @LevelFun the next run is starting this week (delayed by about 3 weeks for various reasons). We have been trying to give all our resellers a chance to purchase boards as well so we have not been able to send Filastruder any recently.

                                  We will be sending them some ASAP and I am sure they will be sending you a replacement straight after that!

                                  www.duet3d.com

                                  1 Reply Last reply Reply Quote 0
                                  • pkosundefined
                                    pkos
                                    last edited by

                                    @dc42 - is there a way to tell based on a serial number or any other marking if my board has the same problem?

                                    It's a new printer that's been operating for something like a week. It did a couple prints, but mostly around calibration, so nothing too long.

                                    Yesterday, I launched a 2 hour print and after about 70 minutes, the printer froze in place and DWC reported it couldn't find the gcode file anymore.

                                    After a reboot of the machine, I couldn't connect to it anymore. YAT showed an IP was properly assigned, but I couldn't list any files on the SD card.

                                    Interestingly enough, when I ran M21 - I got a positive answer that the card was mounted and I could again run the printer.

                                    I'll be doing more stress testing today, but wanted to see if there is another way to be sure that's the issue.

                                    Voron 2.4 (Duet 3 6HC + 3HC standalone), Voron SW (Duet 3 mini 5+ standalone), Voron Trident (Duet 3 mini 5+ standalone), Voron 0.1

                                    1 Reply Last reply Reply Quote 0
                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      @pkos, it likely has the same issue. I'm sorry for the inconvenience, and I authorise a warranty replacement.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                                      1 Reply Last reply Reply Quote 0
                                      • pkosundefined
                                        pkos
                                        last edited by

                                        Understood. I'll talk to E3D to get a replacement.

                                        Thank you 🙂

                                        Voron 2.4 (Duet 3 6HC + 3HC standalone), Voron SW (Duet 3 mini 5+ standalone), Voron Trident (Duet 3 mini 5+ standalone), Voron 0.1

                                        oc_geekundefined 1 Reply Last reply Reply Quote 0
                                        • oc_geekundefined
                                          oc_geek @pkos
                                          last edited by oc_geek

                                          @dc42 Hi unfortunately my Mini 5+ appears to have the same problem as Pkos... 😞 earlier today it got stuck and was no more reachable... after many tries of power off finally it came back... but by time to time it does not list the files (system / marco) and does not respond anymore to http... sad ...

                                          Phaedruxundefined 1 Reply Last reply Reply Quote 0
                                          • Phaedruxundefined
                                            Phaedrux Moderator @oc_geek
                                            last edited by

                                            @oc_geek Would you be able to start a new thread so we can do some basic troubleshooting and if required use that thread as your warranty claim? Thanks.

                                            Z-Bot CoreXY Build | Thingiverse Profile

                                            oc_geekundefined 1 Reply Last reply Reply Quote 0
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