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    CONSTANT AJAX disconnect errors

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    • dc42undefined
      dc42 administrators
      last edited by

      It doesn't really matter. It's probably most useful if you run M122 shortly after the disconnection, and again at the end of the print.

      Also please report your printer geometry, steps/mm and maximum travel speed.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • mhackneyundefined
        mhackney
        last edited by

        After print completed, reconnected and M122 from DWC:

        MaxReps: 411, StepErrors: 0, FreeDm: 240, MinFreeDm 120, MaxWait: 10976ms, Underruns: 0, 0

        Delta, M92: 800 steps/mm M350: 64 microsteps

        Max travel: X Y Z 7200

        My 3D Printing blog: http://www.sublimelayers.com
        Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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        • dc42undefined
          dc42 administrators
          last edited by

          Thanks. The MaxReps is too high, so the step ISR is starving the webserver of CPU cycles. For now, I suggest you reduce either max travel speed or microstepping. When I have implemented dynamically varying microstepping, you will be able to increase them again.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • mhackneyundefined
            mhackney
            last edited by

            is reducing microsteps to 32 enough? or do I just need to test it?

            My 3D Printing blog: http://www.sublimelayers.com
            Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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            • dc42undefined
              dc42 administrators
              last edited by

              Reducing to 32 will probably be enough, but run M122 and check MaxReps again at the end of a print.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • dc42undefined
                dc42 administrators
                last edited by

                I have created a new wiki page at https://duet3d.com/wiki/WiFi_disconnections_and_AJAX_timeout_errors with suggestions for users who experience this issue.

                I have it on my list to investigate the CPU starvation cause and see what can be done to reduce its impact or at least provide easier diagnosis.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • mhackneyundefined
                  mhackney
                  last edited by

                  Thanks David, will do on the M122.

                  The interesting thing is, how or even IF this would affect idle connectivity? Since changing this, I have not had a disconnect just idling in an hour, whereas I would barely stay connected for 10 minutes up until now.

                  My 3D Printing blog: http://www.sublimelayers.com
                  Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    No, this issue should not affect the connection when the printer is not moving, because no step interrupts will be generated. However, I've seen it once when I homed the printer with high microstepping selected, starting with the head close to the bed so that the homing move was a long one.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • mhackneyundefined
                      mhackney
                      last edited by

                      Odd! I am still connected - over 90 minutes - and until I made that change I've not stayed connected for more than 10 minutes on idle since upgrading to 1.19.2. And this is without homing or anything, just starting up and letting sit.

                      My 3D Printing blog: http://www.sublimelayers.com
                      Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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                      • Jareryundefined
                        Jarery
                        last edited by

                        M122 via usb shortly after a disconnect during a print
                        MaxReps: 5, StepErrors: 0, FreeDm: 122, MinFreeDm 120, MaxWait: 246857ms, Underruns: 0, 0
                        WiFi signal strength -38dBm
                        Reconnections 0
                        HTTP sessions: 1 of 8

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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          That all looks good, assuming you only ran M122 once so that the MaxReps value was from the whole of the print so far. Did the Ajax error message box give the error reason as Timeout? Were you able to reconnect the web interface?

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • KeeganBundefined
                            KeeganB
                            last edited by

                            Well, I just had the printer on and connected for about 6+ hours, 4 of which were printing. I didn't have a single disconnect from DWC on my computer and was able to connect to it multiple times from my iPhone. That is a night and day difference from when I made this post, where I was getting disconnected every few minutes. I was also plugged into USB the whole time.

                            The only changes I made were changing the channels on my router (the old channels were not auto, and were not defaults though) and fixing my error in my config file for the printer's name and password.

                            My next "test" will be to do similar tomorrow, but with the USB unplugged.

                            Artemis
                            Rostock Max v2
                            Orion

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                            • mhackneyundefined
                              mhackney
                              last edited by

                              David, here's more information and things are not improving…

                              Shortly after my last post about the printer staying connected for 90 minutes, it disconnected - completely on idle. RSSI was about -81. So I installed the new wifi extender and connected Duet to it. RSSI is now -34 and stable. Every device in my office near the extender has significantly better signal. This was about 9pm yesterday.

                              This morning I checked and the DWC showed still connected. I homed to verify and the printer homed. Then I immediately got a disconnect. I am completely unable to connect after an hour. In Pronterface I ran M122 and it seemed to have stopped responding after partially sending the results. Here's what I got:

                              M221
                              SENDING:M221
                              Extrusion factor override for extruder 0: 100.0%

                              M122
                              SENDING:M122
                              === Diagnostics ===
                              Used output buffers: 32 of 32 (32 max)
                              === Platform ===
                              RepRapFirmware for Duet WiFi version 1.19.2 running on Duet WiFi 1.0
                              Board ID: 08DAM-999TL-MQ4S8-6J9F6-3SJ6L-T4BBW
                              Static ram used: 21176
                              Dynamic ram used: 96168
                              Recycled dynamic r

                              However, the Home button still functions butafter homing and running M122 again, I get the exact same truncated results shown above. I'm going to reboot and keep an eye on it.

                              My 3D Printing blog: http://www.sublimelayers.com
                              Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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                              • mhackneyundefined
                                mhackney
                                last edited by

                                Here's the M122 after the reboot:

                                M122
                                === Diagnostics ===
                                Used output buffers: 3 of 32 (10 max)
                                === Platform ===
                                RepRapFirmware for Duet WiFi version 1.19.2 running on Duet WiFi 1.0
                                Board ID: 08DAM-999TL-MQ4S8-6J9F6-3SJ6L-T4BBW
                                Static ram used: 21176
                                Dynamic ram used: 96104
                                Recycled dynamic ram: 1504
                                Stack ram used: 1304 current, 5116 maximum
                                Never used ram: 7172
                                Last reset 00:00:22 ago, cause: software
                                Last software reset reason: User, spinning module GCodes, available RAM 6932 bytes (slot 4)
                                Software reset code 0x0003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x00400000, BFAR 0xe000ed38, SP 0xffffffff
                                Error status: 0
                                Free file entries: 10
                                SD card 0 detected, interface speed: 20.0MBytes/sec
                                SD card longest block write time: 0.0ms
                                MCU temperature: min 28.7, current 30.0, max 30.1
                                Supply voltage: min 24.5, current 24.6, max 24.9, under voltage events: 0, over voltage events: 0
                                Driver 0: stalled standstill
                                Driver 1: stalled standstill
                                Driver 2: stalled standstill
                                Driver 3: standstill
                                Driver 4: standstill
                                Date/time: 2017-09-15 09:36:48
                                Slowest main loop (seconds): 0.007894; fastest: 0.000034
                                === Move ===
                                MaxReps: 0, StepErrors: 0, FreeDm: 240, MinFreeDm 240, MaxWait: 0ms, Underruns: 0, 0
                                Scheduled moves: 0, completed moves: 0
                                Bed compensation in use: none
                                Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                                === Heat ===
                                Bed heater = 0, chamber heater = -1
                                Heater 1 is on, I-accum = 0.0
                                === GCodes ===
                                Segments left: 0
                                Stack records: 2 allocated, 0 in use
                                Movement lock held by null
                                http is idle in state(s) 0
                                telnet is idle in state(s) 0
                                file is idle in state(s) 0
                                serial is idle in state(s) 0
                                aux is idle in state(s) 0
                                daemon is idle in state(s) 0
                                queue is idle in state(s) 0
                                autopause is idle in state(s) 0
                                Code queue is empty.
                                Network state is running
                                WiFi module is connected to access point
                                WiFi firmware version 1.19.2
                                WiFi MAC address 5c:cf:7f:2b:e6:eb
                                WiFi Vcc 3.10, reset reason Turned on by main processor
                                WiFi flash size 4194304, free heap 38904
                                WiFi IP address 192.168.1.190
                                WiFi signal strength -50dBm
                                Reconnections 0
                                HTTP sessions: 1 of 8
                                Socket states: 2 0 0 0 0 0 0 0
                                Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                                My 3D Printing blog: http://www.sublimelayers.com
                                Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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                                • Jareryundefined
                                  Jarery
                                  last edited by

                                  @dc42:

                                  That all looks good, assuming you only ran M122 once so that the MaxReps value was from the whole of the print so far. Did the Ajax error message box give the error reason as Timeout? Were you able to reconnect the web interface?

                                  The print was a short one, only 5 min i think, the disconnect happened at about the 2:00 min mark, I ran the M122 command via pronterface at about 2:30 mark.

                                  • I do not recall the Ajax error for that one, I believe it always states the same message. I'll record it next time.
                                  • Unable to reconnect via browser connect button, maybe 20 tries, then reconnected after a wireless module off/ on command (run via paneldue as a macro)

                                  Edit: microsteps are at 16 with interpolation.

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                                  • mhackneyundefined
                                    mhackney
                                    last edited by

                                    After rebooting Duet I started a print. It remained connected and is still connected now after about an hour. Here is the MaxReps after the print completed:

                                    MaxReps: 6, StepErrors: 0, FreeDm: 240, MinFreeDm 120, MaxWait: 10979ms, Underruns: 0, 0

                                    This is after turning down microsteps from 64 to 32 as you recommended yesterday.

                                    My 3D Printing blog: http://www.sublimelayers.com
                                    Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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                                    • KeeganBundefined
                                      KeeganB
                                      last edited by

                                      Well, I spoke too soon.

                                      Yesterday's print was done via DWC over about 3-4 hours with the USB cord plugged in the whole time.

                                      Today I disconnected the USB, connected to DWC, and started a print. before the hot end even finished preheating it has disconnnected and I was unable to reconnect.

                                      M122
                                      SENDING:M122
                                      === Diagnostics ===
                                      Used output buffers: 3 of 32 (9 max)
                                      === Platform ===
                                      RepRapFirmware for Duet WiFi version 1.19.2 running on Duet WiFi 1.0
                                      Board ID: 08DDM-9FAM2-LW4SD-6JTF0-3S86N-TLWZX
                                      Static ram used: 21176
                                      Dynamic ram used: 96168
                                      Recycled dynamic ram: 1440
                                      Stack ram used: 4048 current, 9068 maximum
                                      Never used ram: 3220
                                      Last reset 01:43:44 ago, cause: power up
                                      Last software reset reason: User, spinning module GCodes, available RAM 4348 bytes (slot 0)
                                      Software reset code 0x0003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x00400000, BFAR 0xe000ed38, SP 0xffffffff
                                      Error status: 0
                                      [ERROR] Error status: 0

                                      Free file entries: 9
                                      SD card 0 detected, interface speed: 20.0MBytes/sec
                                      SD card longest block write time: 75.2ms
                                      MCU temperature: min 30.2, current 33.1, max 33.8
                                      Supply voltage: min 11.6, current 11.8, max 12.3, under voltage events: 0, over voltage events: 0
                                      Driver 0: stalled
                                      Driver 1: stalled
                                      Driver 2: stalled
                                      Driver 3: stalled
                                      Driver 4: standstill
                                      Date/time: 2017-09-15 19:05:18
                                      Slowest main loop (seconds): 0.104980; fastest: 0.000000
                                      === Move ===
                                      MaxReps: 4, StepErrors: 0, FreeDm: 164, MinFreeDm 144, MaxWait: 962417ms, Underruns: 4, 0
                                      Scheduled moves: 422, completed moves: 403
                                      Bed compensation in use: none
                                      Bed probe heights: 0.021 -0.103 0.041 0.235 0.119
                                      === Heat ===
                                      Bed heater = 0, chamber heater = -1
                                      Heater 0 is on, I-accum = 0.3
                                      Heater 1 is on, I-accum = 0.6
                                      === GCodes ===
                                      Segments left: 1
                                      Stack records: 2 allocated, 0 in use
                                      Movement lock held by file
                                      http is idle in state(s) 0
                                      telnet is idle in state(s) 0
                                      file is doing "G1 X7.961 Y8.640 E11.0987" in state(s) 0
                                      serial is ready with "M122" in state(s) 0
                                      aux is idle in state(s) 0
                                      daemon is idle in state(s) 0
                                      queue is idle in state(s) 0
                                      autopause is idle in state(s) 0
                                      Code queue is empty.
                                      Network state is running
                                      WiFi module is connected to access point
                                      WiFi firmware version 1.19.2
                                      WiFi MAC address 5c:cf:7f:ef:51:6f
                                      WiFi Vcc 3.10, reset reason Turned on by main processor
                                      WiFi flash size 4194304, free heap 39712
                                      WiFi IP address 10.0.1.38
                                      WiFi signal strength -44dBm
                                      Reconnections 0
                                      HTTP sessions: 2 of 8
                                      Socket states: 0 0 0 0 0 0 0 0
                                      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                                      Artemis
                                      Rostock Max v2
                                      Orion

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                                      • KeeganBundefined
                                        KeeganB
                                        last edited by

                                        I just came back to my computer and the Safari window that had DWC in it was up, and it had apparently reconnected itself?

                                        Artemis
                                        Rostock Max v2
                                        Orion

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                                        • T3P3Tonyundefined
                                          T3P3Tony administrators
                                          last edited by

                                          Keegan is there a correlation between USB cable plugged in and stability of the connection?

                                          www.duet3d.com

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                                          • KeeganBundefined
                                            KeeganB
                                            last edited by

                                            @T3P3Tony:

                                            Keegan is there a correlation between USB cable plugged in and stability of the connection?

                                            I really have no idea. It was a theory I was testing. After a couple days of disconnects I noticed my first successful 4hr print with 6hr connection time was when I was also plugged in to USB. Then the next day I tried it without the USB and got nearly an immediate disconnect. Then about an hour later the same DWC window in Safari had reconnected on its own?! It's been working and connected since then for nearly 10 hours. (No usb)

                                            Artemis
                                            Rostock Max v2
                                            Orion

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