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    CONSTANT AJAX disconnect errors

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    • KeeganBundefined
      KeeganB
      last edited by

      I just came back to my computer and the Safari window that had DWC in it was up, and it had apparently reconnected itself?

      Artemis
      Rostock Max v2
      Orion

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      • T3P3Tonyundefined
        T3P3Tony administrators
        last edited by

        Keegan is there a correlation between USB cable plugged in and stability of the connection?

        www.duet3d.com

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        • KeeganBundefined
          KeeganB
          last edited by

          @T3P3Tony:

          Keegan is there a correlation between USB cable plugged in and stability of the connection?

          I really have no idea. It was a theory I was testing. After a couple days of disconnects I noticed my first successful 4hr print with 6hr connection time was when I was also plugged in to USB. Then the next day I tried it without the USB and got nearly an immediate disconnect. Then about an hour later the same DWC window in Safari had reconnected on its own?! It's been working and connected since then for nearly 10 hours. (No usb)

          Artemis
          Rostock Max v2
          Orion

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          • KeeganBundefined
            KeeganB
            last edited by

            The last two failures both happened within minutes of starting a print. I didn't get the diags for the first failure, but interestingly enough it came back online by itself and worked fine until a few seconds after starting the second print. Here is the M122 after the second print and subsequent AJAX failure. I suspect this will come back online again too, sometime in the middle of the print.

            M122
            SENDING:M122
            === Diagnostics ===
            Used output buffers: 5 of 32 (13 max)
            === Platform ===
            RepRapFirmware for Duet WiFi version 1.19.2 running on Duet WiFi 1.0
            Board ID: 08DDM-9FAM2-LW4SD-6JTF0-3S86N-TLWZX
            Static ram used: 21176
            Dynamic ram used: 96280
            Recycled dynamic ram: 1328
            Stack ram used: 4048 current, 9104 maximum
            Never used ram: 3184
            Last reset 04:50:44 ago, cause: power up
            Last software reset reason: User, spinning module GCodes, available RAM 4348 bytes (slot 0)
            Software reset code 0x0003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x00400000, BFAR 0xe000ed38, SP 0xffffffff
            Error status: 8
            [ERROR] Error status: 8

            Free file entries: 9
            SD card 0 detected, interface speed: 20.0MBytes/sec
            SD card longest block write time: 0.0ms
            MCU temperature: min 35.7, current 35.9, max 36.2
            Supply voltage: min 11.7, current 11.8, max 12.1, under voltage events: 0, over voltage events: 0
            Driver 0: stalled
            Driver 1: stalled
            Driver 2: stalled
            Driver 3: stalled
            Driver 4: standstill
            Date/time: 2017-09-16 20:04:42
            Slowest main loop (seconds): 0.003906; fastest: 0.000000
            === Move ===
            MaxReps: 4, StepErrors: 0, FreeDm: 221, MinFreeDm 189, MaxWait: 2ms, Underruns: 0, 0
            Scheduled moves: 2311, completed moves: 2306
            Bed compensation in use: none
            Bed probe heights: -0.019 -0.083 -0.078 0.096 -0.127
            === Heat ===
            Bed heater = 0, chamber heater = -1
            Heater 0 is on, I-accum = 0.3
            Heater 1 is on, I-accum = 0.4
            === GCodes ===
            Segments left: 1
            Stack records: 2 allocated, 0 in use
            Movement lock held by file
            http is idle in state(s) 0
            telnet is idle in state(s) 0
            file is doing "G1 X25.168 Y2.626 E93.1502" in state(s) 0
            serial is ready with "M122" in state(s) 0
            aux is idle in state(s) 0
            daemon is idle in state(s) 0
            queue is idle in state(s) 0
            autopause is idle in state(s) 0
            Code queue is empty.
            Network state is running
            WiFi module is connected to access point
            WiFi firmware version 1.19.2
            WiFi MAC address 5c:cf:7f:ef:51:6f
            WiFi Vcc 3.11, reset reason Turned on by main processor
            WiFi flash size 4194304, free heap 39392
            WiFi IP address 10.0.1.38
            WiFi signal strength -46dBm
            Reconnections 1
            HTTP sessions: 2 of 8
            Socket states: 0 0 0 0 0 0 0 0
            Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

            Artemis
            Rostock Max v2
            Orion

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            • dc42undefined
              dc42 administrators
              last edited by

              Thanks. I can't see anything wrong in the M122 report. it's interesting that you have a a reconnection count of 1 indicating that the WiFi module became disconnected from the router and successfully connected again, even though you have a very high signal strength.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • KeeganBundefined
                KeeganB
                last edited by

                David,

                I think I have established a bit of a pattern in my situation. It seems that right at the beginning of every new print, it disconnects. Then sometime after that (I estimate between 15-30mins) it just reconnects itself and is fine from then until I start the next print.

                Artemis
                Rostock Max v2
                Orion

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                • dc42undefined
                  dc42 administrators
                  last edited by

                  I did a little investigation this morning, and I found that for homing moves (i.e. G1 S1 moves), the maximum step rate possible is many times lower than for ordinary moves. So a high microstepping value can cause MaxReps to get very high during a homing move even if the combination of M350 microstepping and M203 maximum speeds is OK for normal moves. So if your print files have a G28 homing command at the start, that could be why you get a disconnection at the start of a print. The workaround for this particular issue is to use slower homing moves.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • KeeganBundefined
                    KeeganB
                    last edited by

                    I will try slower homing moves. I don't have a separate G28 at the start of my prints, but there is on inside of beg.g that runs (as G32) at the start of all prints.

                    My micro stepping is 16x

                    I should add though, that it doesn't necessarily disconnect during the homing move, sometimes it can be a few minutes into the print.

                    Artemis
                    Rostock Max v2
                    Orion

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      I would not expect you to have this problem with only x16 microstepping.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • Jareryundefined
                        Jarery
                        last edited by

                        Similar to KeeganB, my board is set to 16x micro stepping (with interpolation).
                        I also do not have a G28 homing in any of my Gcode but as KeeganB states in my Bed command is a G28 at the start. After that the Gcode has no homing until finished.

                        My disconnects happen early in a print but unlike KeeganB, mine has never reconnected on its own that I'm aware of.
                        I have never seen the reconnect count above 0.
                        Edit: mine don't always happen only near start of a print, just that they are a high chance at start. Mine also disconnects just sitting idle sometime.

                        I'm about a week away from commissioning a second delta with another duet wifi, based on dc42's large Kossel build. So in a week or so I'll be able to tell if both boards exhibit the same behaviour in my wifi network or if its specific to the one board.

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                        • lolorcundefined
                          lolorc
                          last edited by

                          Hi there.

                          I also have the constant disconnections.
                          the disconnections also happen when the printer is idle…

                          I also have a tons of issue uploading g-code files through wifi. (when usb is plugged)

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                          • BlackTomundefined
                            BlackTom
                            last edited by

                            I have had the same kind of issue with 1.19.2, 1.19 is correct.

                            I had issues when I was running my bed compensation routine and I had it too when I was printing,
                            I always finish by being disconnected of the web interface when I print and I cannot reconnect to it.

                            The print continue without issue until it's done so it doesn't affect it

                            The only way to get back access to the web interface is by powering off / on the board,

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                            • lolorcundefined
                              lolorc
                              last edited by

                              @bloood3d:

                              The only way to get back access to the web interface is by powering off / on the board,

                              same here.

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                              • botundefined
                                bot
                                last edited by

                                What about when you do a "hard refresh" of the web page through the web browser? On chrome this is done by holding the CTRL key while clicking refresh. In the past, this has helped me get back into a web interface session.

                                *not actually a robot

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                                • KeeganBundefined
                                  KeeganB
                                  last edited by

                                  bot,

                                  That hasn't worked for me. I have also tried loading the page on difference devices.

                                  Artemis
                                  Rostock Max v2
                                  Orion

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                                  • RGN01undefined
                                    RGN01
                                    last edited by

                                    I'm commissioning my new Duet WiFi and have the same issue. I've tried it in two locations (both no more than 10 feet from the WiFi router) and with three clients (desktop PC, Android tablet and Android mobile phone all running Chrome). The desktop PC is best but it still drops the connection frequently - perhaps every 15 minutes - despite the printer not even being fully commissioned (the most it has done is home the towers and heatbed auto set up) and the PC is being used for browsing and email.

                                    I hope that this is resolved as it is a bit concerning to someone new to the Duet (which I think is absolutely great!)

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                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      Have you tried increasing the number of retries in the DWC settings?

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                      • RGN01undefined
                                        RGN01
                                        last edited by

                                        Thanks, David.

                                        I increased it to 5 earlier this evening and it seems to be OK so far on the desktop PC (about 90 minutes) - but the printer and PC are effectively idle.

                                        It was set to one initially, is there a recommended larger setting, or is it trial and error?

                                        I'll monitor this as I start adding and testing functionality to the printer - and report back.

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                                        • dc42undefined
                                          dc42 administrators
                                          last edited by

                                          1 is rather low, I think 3 would be a better default.

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                          • KeeganBundefined
                                            KeeganB
                                            last edited by

                                            At this point I can confidently say mine fits the pattern I mentioned earlier. Every print it starts fine and after a few minutes it disconnects. After probably 30 mins or so, it reconnects without issue and stays connected until I start the next new print.

                                            David, I am considering downgrading to 1.19. Is there any reason not to?

                                            Artemis
                                            Rostock Max v2
                                            Orion

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