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    Duet 2 Ethernet disconnect when printing and paneldue connected

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    PanelDue
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    • dc42undefined
      dc42 administrators @edsped
      last edited by dc42

      All, thanks for reporting this. I suspect that something is causing PanelDue to repeatedly retry a request for the object model, causing the GCode processor to be overloaded with M409 requests. We are looking into it. Meanwhile, if anyone encounters this please report:

      • RRF firmware version on the main board
      • PanelDue firmware version
      • What baud rate you are using for the PanelDue (the default 57600, or something else)
      • What status the PanelDue is showing after it happened (Idle, Connecting, something else, or alternating between two or more values)
      • Anything you did (e.g. command you sent to the machine) that appeared to trigger this happening.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

      dc42undefined 1 Reply Last reply Reply Quote 0
      • dc42undefined dc42 referenced this topic
      • dc42undefined
        dc42 administrators @dc42
        last edited by dc42

        All, please download and install the appropriate build of PanelDueFirmware from https://www.dropbox.com/scl/fo/krqc6189we080r638jrwn/h?rlkey=80p7daqhs67630djtfs2pqwlj&dl=0 and see if it solves the problem.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        edspedundefined Shokiundefined Leonard03undefined 3 Replies Last reply Reply Quote 0
        • edspedundefined
          edsped @dc42
          last edited by

          @dc42 said in Duet 2 Ethernet disconnect when printing and paneldue connected:

          All, please download and install the appropriate build of PanelDueFirmware from https://www.dropbox.com/scl/fo/krqc6189we080r638jrwn/h?rlkey=80p7daqhs67630djtfs2pqwlj&dl=0 and see if it solves the problem.

          Sorry if I wasn't clear but I've moved from the Duet 2 WiFi to the Duet 3 6HC with SBC and the problem seems to be resolved. That being said no printing information is displayed in the 7i console.

          Also, I always ran the 7i with standard baud rate. Let me know if you still want me to install the firmware above.

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          • Shokiundefined
            Shoki @dc42
            last edited by

            @dc42 I will try it when coming back after Formnext. See you there.

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            • Leonard03undefined
              Leonard03 @dc42
              last edited by

              @dc42 for me seems that made a big difference. Not a single drop in DWC into a 7 hours print so far

              edspedundefined dc42undefined 2 Replies Last reply Reply Quote 0
              • edspedundefined
                edsped @Leonard03
                last edited by

                @Leonard03 Keep me posted as if the firmware fixes your issue then my Duet 2 WiFi should be okay and

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                • dc42undefined
                  dc42 administrators @Leonard03
                  last edited by

                  @Leonard03 thanks for that.

                  @Shoki please let me know when you have had a chance to test the new PanelDueFirmware.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                  edspedundefined 1 Reply Last reply Reply Quote 0
                  • Shokiundefined
                    Shoki
                    last edited by

                    @dc42 I just tried it.
                    This did not make a difference for me.
                    The firmware was correctly installed and the name displayed on the Paneldue corresponds to the one you provided.

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                    • edspedundefined
                      edsped @dc42
                      last edited by

                      @dc42 Has there been any more work on this? I switched from a 6HC w/SBC to 6HC standalone and sure enough the disconnects are back. Unlike using the built in WiFi on the Duet 2 that was giving me disconnects I have the 6HC connected to a Trendnet AC1200 Wireless bridge via ethernet. The big difference between SBC and non SBC is that the PanelDue reports all activity in the console in standalone mode and reported nothing in SBC mode.

                      Shokiundefined 1 Reply Last reply Reply Quote 0
                      • Shokiundefined
                        Shoki @edsped
                        last edited by

                        @edsped I have added an on/off switch on my PanelDue so I turn it off when I don't use it. Hardware solution to a software problem.

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