Duet 2 Ethernet disconnect when printing and paneldue connected

[Phaedrux]

The paneldue only gets information from the duet. When the Duet is in SBC mode, it has no IP address of it's own.

[dc42]

To those of you who are having this issue: which PanelDue do you have, and what firmware version is the PanelDue running? Look on the Status page check.

[edsped]

@dc42 My problem appears to be solved. I did move from the Duet2 WiFi to the Duet 3, the problem persisted, I did a reset and wipe of the PanelDue 7i several times then installed latest beta from Github using Bossa over USB and my problem is gone. Not that it's a big deal but I no longer get pertinent information in the PanelDue console but I'm assuming it has to do with me running the 6HC in SBC mode as the IP is also 0.0.0.0 I'm just happy I have some control at the printer itself.

[Shoki]

@edsped I erased the firmware and updated it again via Bossa and USB, it did not solve anything. The IP adress was showing both before and after the update.

@dc42 This is a PanelDue 7i, running now firmware version 3.5.0-rc7-7.0i.

@Phaedrux

This is the result of a M122 command after a print where the error appeared multiple time, no reboot of the Duet after the print :

M122
=== Diagnostics ===
RepRapFirmware for Duet 2 WiFi/Ethernet version 3.5.0-rc.1 (2023-08-31 16:16:15) running on Duet Ethernet 1.02 or later + DueX5v0.11
Board ID: 0JD2M-9F8TA-GJ4TN-6J1F8-3SN6P-K7UY5
Used output buffers: 1 of 26 (26 max)
=== RTOS ===
Static ram: 23076
Dynamic ram: 75432 of which 0 recycled
Never used RAM 11132, free system stack 124 words
Tasks: NETWORK(1,ready,22.3%,196) HEAT(3,nWait,0.1%,308) Move(4,nWait,0.3%,261) DUEX(5,nWait,0.0%,26) MAIN(1,running,77.2%,625) IDLE(0,ready,0.0%,29), total 100.0%
Owned mutexes:
=== Platform ===
Last reset 01:04:56 ago, cause: power up
Last software reset at 2023-10-23 13:49, reason: User, Gcodes spinning, available RAM 10996, slot 1
Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a
Error status: 0x04
Aux0 errors 0,0,0
MCU temperature: min 30.1, current 36.2, max 42.5
Supply voltage: min 24.1, current 24.3, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
Heap OK, handles allocated/used 99/32, heap memory allocated/used/recyclable 2048/1320/912, gc cycles 0
Events: 0 queued, 0 completed
Driver 0: standstill, SG min 0
Driver 1: standstill, SG min 0
Driver 2: standstill, SG min 0
Driver 3: standstill, SG min 0
Driver 4: standstill, SG min 0
Driver 5: standstill, SG min n/a
Driver 6: standstill, SG min n/a
Driver 7: standstill, SG min n/a
Driver 8: standstill, SG min 251
Driver 9: standstill, SG min n/a
Driver 10: 
Driver 11: 
Date/time: 2023-10-25 12:55:42
Cache data hit count 4294967295
Slowest loop: 220.50ms; fastest: 0.15ms
I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
=== Storage ===
Free file entries: 10
SD card 0 detected, interface speed: 20.0MBytes/sec
SD card longest read time 2.1ms, write time 0.0ms, max retries 0
=== Move ===
DMs created 83, segments created 27, maxWait 6179ms, bed compensation in use: none, height map offset 0.000, ebfmin -0.92, ebfmax 1.00
no step interrupt scheduled
Moves shaped first try 1301, on retry 100, too short 1539, wrong shape 35, maybepossible 19
=== DDARing 0 ===
Scheduled moves 3233, completed 3233, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
=== Heat ===
Bed heaters 0 -1 -1 -1, chamber heaters -1 -1 -1 -1, ordering errs 0
Heater 0 is on, I-accum = 0.0
=== GCodes ===
Movement locks held by null
HTTP is idle in state(s) 0
Telnet is idle in state(s) 0
File is idle in state(s) 0
USB is idle in state(s) 0
Aux is idle in state(s) 0
Trigger is idle in state(s) 0
Queue is idle in state(s) 0
LCD is idle in state(s) 0
Daemon is idle in state(s) 0
Autopause is idle in state(s) 0
Q0 segments left 0
Code queue 0 is empty
=== DueX ===
Read count 0, 0.00 reads/min
=== Network ===
Slowest loop: 84.28ms; fastest: 0.04ms
Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)
HTTP sessions: 1 of 8
Interface state active, link 100Mbps full duplex

This is my config.g

; Configuration file for Duet WiFi / Ethernet running RRF3 on E3D Tool Changer
; executed by the firmware on start-up

;########################
;  General preferences
;########################

M111 S0 				; Debugging off
G21 					; Work in millimetres
G90 					; Send absolute coordinates...
M83 					; ...but relative extruder moves
M555 P2 				; Set firmware compatibility to look like Marlin
M669 K1 				; Select CoreXY mode	

;########################
;        Network
;########################

M550 P"ToolChanger" 	; Set machine name
M553 P***     ; Ethernet Settings - Mask
M554 P***     ; Ethernet Settings - Passerelle
M552 P***     ; Ethernet Settings - Adresse
M552 S1					; Enable Networking
M586 P0 S1 				; Enable HTTP
M586 P1 S0 				; Disable FTP
M586 P2 S0 				; Disable Telnet

;########################
;         Drive
;########################
	
;Drive directions
M569 P0 S0 											; Drive 0 (X)
M569 P1 S0 											; Drive 1 (Y)
M569 P2 S1 											; Drive 2 (Z)
M569 P3 S0 											; Drive 3 (C)
M569 P4 S0 											; Drive 4 (E0)
M569 P5 S0 											; Drive 5 (E3)
M569 P6 S0											; Drive 6 (E2)
M569 P7 S0 											; Drive 7 (E1)
M569 P8 S1 											; Drive 8 (W)
M569 P9 S0 											; Drive 9 UNUSED Future 5 axes

;Drive mapping and control
M584 X0 Y1 Z2 C3 W8 E4:7:6:5 						; Stepper motor connection points, see C:\Users\YN14386\Documents\Documentation\Toolchanger for wiring diagram
M208 X-25:338.5 Y-49:243 Z-0.2:300 C-45:360 W-3:65 	; Set axis maxima & minima
M92  X100 Y100 Z800 C91.022 W360 E392:392:392:392	; Set steps per mm assuming x16 microstepping 
M350 X16 Y16 Z16 I1									; Configure microstepping with interpolation for the extruders
M350 E16:16:16:16 I1 								; Configure microstepping with interpolation for the XYZ movements
M350 C16 I1  										; Configure microstepping with interpolation for the coupler
M350 W16 I1											; Configure microstepping with interpolation for the pebble wiper

;Drive speeds and acceleration
M203 X35000 Y35000 Z1200 C5000 W2400 E5000:5000:5000:5000	; Set maximum speeds (mm/min)
M201 X2000 Y2000 Z400 C500 W800 E2500:2500:2500:2500		; Set maximum accelerations (mm/s^2) was X6000 Y6000
M566 X300 Y300 Z20 C2 W100 E400:400:400:400					; Set the jerk : maximum instantaneous speed changes  (mm/min)
; reset this to 400 400


; Motor current
M906 X1800 Y1800 Z1330 I30   						; Idle motion motors to 30%
M906 E1000:1000:1000:1000 C500 I10     				; Idle extruder and cooupler motors to 10%
M906 W600 I20										; Idle pebble wiper to 20%


;########################
;        Endstops
;########################

;X and Y axis
M574 X1 Y1 S3 					; Set X / Y endstop stall detection
M915 X Y S3 F0 H400 R1   		; Stall Detection for the X and Y Axes ;

; Coupler Axis
M574 C0 Z0  				    ; No C Z endstop, it just crashes

;P axis
M574 W1 S3 						; Set W endstop stall detection

;Z axis
M558 P8 C"zstop" H3 F360 I0 T20000 	; Set Z probe type to switch, the axes for which it is used and the dive height + speeds
G31 P200 X0 Y0 Z0	 				; Set Z probe trigger value, offset and trigger height
M557 X10:290 Y20:180 S40 			; Define mesh grid
;M557 X10:290 Y20:180 S280:160		; Define mesh grid to test quickly
;M376 H15							; bed compensation taper

;########################
;         Heaters
;########################

;Tool 0
M308 S1 P"e1temp"      Y"thermistor" A"Heater 0" T100000 B4725 C7.06e-8 ; Set thermistor number (S), connection point (P), name (A) and parameters (YTBC)
M950 H1 C"e1heat" T1													; Set heater number (H) and connection point (C)
M143 H1 S285															; Set temperature limit for heater to 285C

;Tool 1
M308 S2 P"duex.e2temp" Y"thermistor" A"Heater 1" T100000 B4725 C7.06e-8 ; Set thermistor number (S), connection point (P), name (A) and parameters (YTBC)
M950 H2 C"duex.e2heat" T2												; Set heater number (H) and connection point (C)
M143 H2 S290															; Set temperature limit for heater to 285C

;Tool 2
M308 S3 P"duex.e3temp" Y"thermistor" A"Heater 2" T100000 B4725 C7.06e-8 ; Set thermistor number (S), connection point (P), name (A) and parameters (YTBC)
M950 H3 C"duex.e3heat" T3												; Set heater number (H) and connection point (C)
M143 H3 S285 															; Set temperature limit for heater to 285C

;Tool 3
M308 S4 P"duex.e4temp" Y"thermistor" A"Heater 3" T100000 B4725 C7.06e-8 ; Set thermistor number (S), connection point (P), name (A) and parameters (YTBC)
M950 H4 C"duex.e4heat" T4												; Set heater number (H) and connection point (C)
M143 H4 S285 															; Set temperature limit for heater to 285C

;Heated bed
M308 S0 P"bedtemp" Y"thermistor" A"Bed" T100000 B4138 C0 				; Set thermistor number (S), connection point (P), name (A) and parameters (YTBC)
M950 H0 C"bedheat" T0													; Set heater number (H) and connection point (C)
M143 H0 S115 															; Set temperature limit for bed heater to 110C
M140 H0																	; Bed heater is heater 4

;########################
;        Fans
;########################

;Tool 0
M950 F4 C"fan1"					; Set hotend fan number (F) and connection point (C)
M106 P4 S255 H1 T60				; Link fan to Heater (H) and turn it for temperature above 60C (T)
M950 F0 C"fan2"					; Part cooling fan connection point
M106 P0 S0 C"Tool 0"			; Turn off the part cooling fan.

;Tool 1
M950 F5 C"duex.fan3"			; Set hotend fan number (F) and connection point (C)
M106 P5 S255 H2 T60 			; Link fan to Heater (H) and turn it for temperature above 60C (T)
M950 F1 C"duex.fan4"			; Part cooling fan connection point
M106 P1 S0 C"Tool 1"			; Turn off the part cooling fan.

;Tool 2
M950 F6 C"duex.fan5"			; Set hotend fan number (F) and connection point (C)
M106 P6 S255 H3 T60 			; Link fan to Heater (H) and turn it for temperature above 60C (T)
M950 F2 C"duex.fan6"			; Part cooling fan connection point
M106 P2 S0 C"Tool 2"			; Turn off the part cooling fan.

;Tool 3
M950 F7 C"duex.fan7"			; Set hotend fan number (F) and connection point (C)
M106 P7 S255 H4 T60				; Link fan to Heater (H) and turn it for temperature above 60C (T)
M950 F3 C"duex.fan8"			; Part cooling fan connection point
M106 P3 S0 C"Tool 3"			; Turn off the part cooling fan.

;########################
;         Tools
;########################

;Tool 0
M563 P0 S"Tool 0" D0 H1 F0 				; Define the tool : its number (P), its name (S), its extruder drive (D), its heater (H) and its part cooling fan (F)
G10 P0 X0 Y0 Z0 						; Reset tool axis offsets
G10 P0 R0 S0 							; Reset initial tool active and standby temperatures to 0C

;Tool 1
M563 P1 S"Tool 1" D1 H2 F1 				; Define the tool : its number (P), its name (S), its extruder drive (D), its heater (H) and its part cooling fan (F)
G10 P1 X0 Y0 Z0 						; Reset tool axis offsets
G10 P1 R0 S0 							; Reset initial tool active and standby temperatures to 0C

;Tool 2
M563 P2 S"Tool 2" D2 H3 F2 				; Define the tool : its number (P), its name (S), its extruder drive (D), its heater (H) and its part cooling fan (F)
G10 P2 X0 Y0 Z0 						; Reset tool axis offsets
G10 P2 R0 S0 							; Reset initial tool active and standby temperatures to 0C

;Tool 3
M563 P3 S"Tool 3" D3 H4 F3 				; Define the tool : its number (P), its name (S), its extruder drive (D), its heater (H) and its part cooling fan (F)
G10 P3 X0 Y0 Z0 						; Reset tool axis offsets
G10 P3 R0 S0 							; Reset initial tool active and standby temperatures to 0C

;########################
;       PID tune 
;########################

; run M303 T0 S230 with the tool you want to autotune (T) and the target temperature (S)
; for the bed, run M303 H4 S80 with the target temperature (S)

;Tool 0
M307 H1 R4.405 K0.459:0.607 D1.76 E1.35 S1.00 B0 V24.3  ;PID parameter for a heater (H)

;Tool 1
M307 H2 R4.395 K0.424:0.670 D1.72 E1.35 S1.00 B0 V24.3

;Tool 2
M307 H3 R4.902 K0.455:0.686 D1.64 E1.35 S1.00 B0 V24.3  ;PID parameter for a heater (H)

;Tool 3 
M307 H4 R5.197 K0.520:0.759 D1.42 E1.35 S1.00 B0 V24.3  ;PID parameter for a heater (H)
;Bed
M307 H0 R1.286 K0.265:0.000 D3.49 E1.35 S1.00 B0 ; PID parameter for the bed heater (H) for magnetic + PEI

;########################
;     tool offsets
;########################
; !ESTIMATED! offsets for:
; V6-tool: X-9 Y39 Z-5
; Volcano-tool: X-9 Y39 Z-13.5
; Hemera-tool: X20 Y43.5 Z-6


global xmicroscope = 338.4  ;
global ymicroscope = 98.3   ;


; for the XY calibration, major divisions are 0.1 mm and minor are 0.05 mm
;G1 X336.8  Y99.5 F6000

;G10 P0 X20.00 Y43.50				    ; Tool 0 is the reference
;G10 P1 X19.65 Y43.55					; Tool 1 was Y 43.25
;G10 P2 X19.70 Y43.60        			; Tool 2 was X 19.55 Y 43.50
;G10 P3 X19.75 Y43.45        			; Tool 3 was Y 43.30

; X and Y offsets are set in the toolXYoffset files
M98 P"0:/sys/toolXYoffset0.g"
M98 P"0:/sys/toolXYoffset1.g"
M98 P"0:/sys/toolXYoffset2.g"
M98 P"0:/sys/toolXYoffset3.g"

; Z (and W) offsets are set in the toolZoffset files
M98 P"0:/sys/toolZoffset0.g"
M98 P"0:/sys/toolZoffset1.g"
M98 P"0:/sys/toolZoffset2.g"
M98 P"0:/sys/toolZoffset3.g"

;########################
;    Pressure advance
;########################

;Default pressure advance for PLA, different values should be set in the slicer

M572 D0 S0.025 						; pressure advance T0
M572 D1 S0.025 						; pressure advance T1
M572 D2 S0.025 						; pressure advance T2
M572 D3 S0.025 						; pressure advance T3


;########################
;         Others
;########################

M593 F42.2						; cancel ringing at 42.2Hz (https://forum.e3d-online.com/threads/accelerometer-and-resonance-measurements-of-the-motion-system.3445/)

; Pebble wiper servo motor
M950 S0 C"duex.pwm5" Q500


M575 P1 S1 B57600				; Enable LCD
G29 S2							; disable mesh
T-1								; deselect tools

;******************************
;*******Macro parameters*******
;******************************

global homingSpeed = 4800
global movementSpeed = 18000
global zmovementSpeed = 900

global centerX = 155
global centerY = 100

global backX = 155
global backY = 210

global centerProbeX  = {global.centerX - sensors.probes[0].offsets[0]}
global centerProbeY  = {global.centerY - sensors.probes[0].offsets[1]}



global toolSafeY     = 150
global notoolSafeY   = 210
global toolapproachY = 217


global tool0X = -3.4
global tool0Y = 227.0

global tool1X = 87.2
global tool1Y = 227.2

global tool2X = 221.8
global tool2Y = 227.9

global tool3X = 312.4
global tool3Y = 227.9

homeall.g

; homeall.g
; called to home all axes
T-1

M98 P"homey.g"			; Home Y

M98 P"homex.g"			; Home X

M98 P"homez.g"			; Home Z

M98 P"homeW.g"			; Home W (Pebble Wiper)

M98 P"homec.g"			; Home C (ToolHead)

M98 P"0:/macros/Utility/Move to back"

homec.g

; homec.g
; called to home the C axis (coupler)

M291 P" " R"Homing C" S0 T1

G91
M913 C70					; XY MOTORS TO 60% CURRENT
G1 H2 C-500 F5000
G92 C-45
G90
M913 C100					; XY MOTORS TO 100% CURRENT

;Open Coupler
M98 P"0:/macros/Utility/Coupler - Unlock"
M300 P100 S440 			

homew.g

; called to home the W axis (Pebble)

M291 P" " R"Homing W" S0 T1

G91 							; use relative positioning
G1 H2 W-0.5 F600		   		; energise motors to ensure they are not stalled
M400 							; make sure everything has stopped before we change the motor currents
M913 W40 					    ; drop motor currents to 40%
M915 H200 W S3 R0 F0 			; set W sensitivity to 3, do nothing when stall, unfiltered

G1 H1 W-80 F1200				; move to the top stopping at the endstop
M300 P100 S440 					; play beep sound

M400 							; make sure everything has stopped before we reset the motor currents
M913 W100 						; motor currents back to 100%

G90 							; back to absolute positioning
G1 W0 F2400 					; move away from end

homex.g

; homex.g
; called to home the x axis

if state.currentTool ==-1
    M291 P" " R"Homing X" S0 T1
    G91                                ; relative positioning

    G1 H2 X0.5 Y-0.5 F6000   		; energise motors to ensure they are not stalled
    M400 							; make sure everything has stopped before we change the motor currents
    M913 X20 Y20 					; drop motor currents to 20%
    M915 H200 X Y S3 R0 F0 			; set X and Y to sensitivity 3, do nothing when stall, unfiltered

    G1 Z5 F{global.zmovementSpeed} H2  ; lift Z relative to current position
    G1 H1 X-1000 F{global.homingSpeed} ; move quickly to X axis endstop and stop there (first pass)
    M300 P100 S440 					   ; play beep sound
    G1 H1 X2 F{global.movementSpeed}					; move away from end
    G1 Z-5 F{global.zmovementSpeed} H2 ; go back to the previous Z

    G90                                ; absolute positioning
    M400 							; make sure everything has stopped before we reset the motor currents
    M913 X100 Y100 					; motor currents back to 100%
else
    M291 P" " R"Function not available when tool selected" S0 T2

homey.g

; homey.g
; called to home the y axis

if state.currentTool ==-1
    M291 P" " R"Homing Y" S0 T1
    G91                                ; relative positioning

    G1 H2 X0.5 Y-0.5 F6000             ; energise motors to ensure they are not stalled
    M400                               ; make sure everything has stopped before we change the motor currents
    M913 X20 Y20                       ; drop motor currents to 20%
    M915 H200 X Y S3 R0 F0             ; set X and Y to sensitivity 3, do nothing when stall, unfiltered

    G1 Z5 F{global.zmovementSpeed} H2  ; lift Z relative to current position
    G1 H1 Y-1000 F{global.homingSpeed} ; move quickly to X axis endstop and stop there (first pass)
    M300 P100 S440                     ; play beep sound
    G1 H1 Y2 F{global.movementSpeed}   ; move away from end
    G1 Z-5 F{global.zmovementSpeed} H2 ; go back to the previous Z

    G90                                ; absolute positioning
    M400                               ; make sure everything has stopped before we reset the motor currents
    M913 X100 Y100                     ; motor currents back to 100%
else
    M291 P" " R"Function not available when tool selected" S0 T2

homez.g

; homez.g
; called to home the Z axis
if state.currentTool ==-1
    M291 P" " R"Homing Z" S0 T1
    G91                                                                      ; relative positioning
    G1 Z5 F{global.zmovementSpeed} H2                                        ; lift Z relative to current position
    G90                                                                      ; absolute positioning
    G1 X{global.centerProbeX} Y{global.centerProbeY} F{global.movementSpeed} ; go to first probe point
    G30                                                                      ; home Z by probing the bed
    M300 P100 S440 					   										 ; play beep sound
else
    M291 P" " R"Function not available when tool selected" S0 T2

tfree0.g

; tfree0.g
; called when tool 0 is freed

;retract nozzle
M98 P"retract_quick.g"

;Move In
G53 G1 X{global.tool0X} Y{global.toolSafeY} F12000
G53 G1 Y{global.toolapproachY} F6000
G53 G1 Y{global.tool0Y} F3000

;retract nozzle
M98 P"retract.g"

;Open Coupler
M98 P"0:/macros/Utility/Coupler - Unlock"

;Move Out
G53 G1 Y{global.toolapproachY} F6000
G53 G1 Y{global.notoolSafeY} F{global.movementSpeed}

tpost0.g

; tpost0.g
; called after tool 0 has been selected

;heatup
M116 P0

;retract nozzle
M98 P"retract_recover.g"

;restore to correct height  
G0 R2 Z0 F5000
;restore brush to correct height 
G0 R2 W0 F1200 

;Move Out
G53 G1 Y{global.toolSafeY} F6000

M106 R2	; restore print cooling fan speed

tpre0.g

; tpre0.g
; called before tool 0 is selected

;Unlock Coupler
M98 P"0:/macros/Utility/Coupler - Unlock"

;Move to location
G1 X{global.tool0X} Y{global.notoolSafeY} F{global.movementSpeed}

;Move in
G1 Y{global.toolapproachY} F{global.movementSpeed}

;Collect
G1 Y{global.tool0Y} F3000

;Close Coupler
M98 P"0:/macros/Utility/Coupler - Lock"

And these two are separated but called from the config.g as they are set by macros.

toolZoffset0.g

; Offset for tool 0
; Smaller negativ values means closer to bed - Z and W must have the same value
G10 P0 Z-7.930 W-7.930

toolXYoffset0.g

; Offset for tool 0
G10 P0 X21.0 Y43.45

[dc42]

@Shoki I'm guessing that the PanelDue might be generating excessive traffic, overloading the Duet output buffers. If that's the case then if you switch to the PanelDue Setup screen, DWC may reconnect.

[Shoki]

@dc42 I don't need to do anything for it to reconnect. It comes back on it's own after a few seconds. It's just very annoying and sometimes the disconnection are so frequent I don't have time to send gcode commands manually in the console of the DWC, which is very annoying.

So you think it's something that can't be fixed : too much information displayed on the PanelDue because it's a Toolchanger ?
I tried to disable all my tools except one in my config.g. So that only a single tool was displayed on the PanelDue and I still had the problem...

I guess if it can't be fixed I will just add an on/off switch next to the screen so that I can power it on when I need it and leave it off when I don't.

[Phaedrux]

I'd be curious to see what happens if you went back to an older version of the PanelDue firmware like 1.24

https://github.com/Duet3D/PanelDueFirmware/releases/tag/1.24

[edsped]

@Phaedrux Not so sure it will help. I believe I went through just about every firmware when I was fighting this. The only thing I didn't do was update over USB until I got the 6HC. I'm going to follow this as I putzed with it for almost a year before tossing in the towel.

[Shoki]

@Phaedrux I will not be able to try this before mid november as I have vacation and then I will see you at Formnext.

[edsped]

Now I'm racking my brain to think of anything I did differently going from the wifi to the 6HC and the only other thing I can think of and it may be minor is that I switched from a flat 4 wire cable to a twisted left over from a stepper motor. That being said I switched between the 4 wire and the ribbon cable when trying to troubleshoot the WiFi but I did not use new wires for the 4 wire setup. What I'm currently running...

[dc42]

All, thanks for reporting this. I suspect that something is causing PanelDue to repeatedly retry a request for the object model, causing the GCode processor to be overloaded with M409 requests. We are looking into it. Meanwhile, if anyone encounters this please report:

• RRF firmware version on the main board
• PanelDue firmware version
• What baud rate you are using for the PanelDue (the default 57600, or something else)
• What status the PanelDue is showing after it happened (Idle, Connecting, something else, or alternating between two or more values)
• Anything you did (e.g. command you sent to the machine) that appeared to trigger this happening.

[dc42]

All, please download and install the appropriate build of PanelDueFirmware from https://www.dropbox.com/scl/fo/krqc6189we080r638jrwn/h?rlkey=80p7daqhs67630djtfs2pqwlj&dl=0 and see if it solves the problem.

[edsped]

@dc42 said in Duet 2 Ethernet disconnect when printing and paneldue connected:

All, please download and install the appropriate build of PanelDueFirmware from https://www.dropbox.com/scl/fo/krqc6189we080r638jrwn/h?rlkey=80p7daqhs67630djtfs2pqwlj&dl=0 and see if it solves the problem.

Sorry if I wasn't clear but I've moved from the Duet 2 WiFi to the Duet 3 6HC with SBC and the problem seems to be resolved. That being said no printing information is displayed in the 7i console.

Also, I always ran the 7i with standard baud rate. Let me know if you still want me to install the firmware above.

[Shoki]

@dc42 I will try it when coming back after Formnext. See you there.

[Leonard03]

@dc42 for me seems that made a big difference. Not a single drop in DWC into a 7 hours print so far

[edsped]

@Leonard03 Keep me posted as if the firmware fixes your issue then my Duet 2 WiFi should be okay and

[dc42]

@Leonard03 thanks for that.

@Shoki please let me know when you have had a chance to test the new PanelDueFirmware.

[Shoki]

@dc42 I just tried it.
This did not make a difference for me.
The firmware was correctly installed and the name displayed on the Paneldue corresponds to the one you provided.

[edsped]

@dc42 Has there been any more work on this? I switched from a 6HC w/SBC to 6HC standalone and sure enough the disconnects are back. Unlike using the built in WiFi on the Duet 2 that was giving me disconnects I have the 6HC connected to a Trendnet AC1200 Wireless bridge via ethernet. The big difference between SBC and non SBC is that the PanelDue reports all activity in the console in standalone mode and reported nothing in SBC mode.

[Shoki]

@edsped I have added an on/off switch on my PanelDue so I turn it off when I don't use it. Hardware solution to a software problem.