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    Web interface - shutting down during printing

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
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    • gnydickundefined
      gnydick
      last edited by

      I've had this happen when rapidly clicking the baby-step button

      1 Reply Last reply Reply Quote 1
      • dc42undefined
        dc42 administrators
        last edited by

        @Jan-Doubrava, have you tried pressing F5 to reload the web interface?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        gnydickundefined 1 Reply Last reply Reply Quote 0
        • atfphotoundefined
          atfphoto
          last edited by

          This may be totally unrelated but I was having the same problem with the Ethernet port disappearing during long prints. Usually after the first hour or so.

          Turns out my motor and motor cables were not grounded. After I installed shielded cabling, the problem has never reappeared. Even with 23 hour prints I haven't had the problem return.

          Could be static.

          Monolith Delta Kossel - 1800mm x 700mm - Duet 3D Ethernet

          1 Reply Last reply Reply Quote 0
          • gnydickundefined
            gnydick @dc42
            last edited by

            @dc42 yes, and disconnected and reconnected the cable.

            1 Reply Last reply Reply Quote 0
            • Jan Doubravaundefined
              Jan Doubrava
              last edited by

              update - issue not resolved
              printer was not running since last time
              today small 2h print, web interface is down
              I canot connect with pronterface for M122
              repetier host returns after connect atempt
              16:04:11.737 : Ran out of output buffers at ../src/Networking/HttpResponder.cpp(950)

              1 Reply Last reply Reply Quote 0
              • Jan Doubravaundefined
                Jan Doubrava
                last edited by

                I suspect babystep button. testing if it is related

                1 Reply Last reply Reply Quote 0
                • Jan Doubravaundefined
                  Jan Doubrava
                  last edited by

                  0_1543562927996_82e83774-caff-4dce-97f7-219f36f18d14-image.png

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                  • Jan Doubravaundefined
                    Jan Doubrava
                    last edited by

                    reloading did not help

                    1 Reply Last reply Reply Quote 0
                    • Jan Doubravaundefined
                      Jan Doubrava
                      last edited by

                      SENDING:M122
                      === Diagnostics ===
                      RepRapFirmware for Duet 2 WiFi/Ethernet version 2.01(RTOS) running on Duet WiFi 1.02 or later
                      Board ID: 08DDM-9FAM2-LW4S8-6JTDJ-3S06Q-TJZ7W
                      Used output buffers: 13 of 20 (20 max)
                      === RTOS ===
                      Static ram: 28476
                      Dynamic ram: 97124 of which 16 recycled
                      Exception stack ram used: 436
                      Never used ram: 5020
                      Tasks: NETWORK(ready,328) HEAT(blocked,1240) MAIN(running,544)
                      Owned mutexes:
                      === Platform ===
                      Last reset 09:34:43 ago, cause: software
                      Last software reset at 2018-11-29 22:56, reason: User, spinning module GCodes, available RAM 5036 bytes (slot 3)
                      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                      Error status: 4
                      [ERROR] Error status: 4

                      Free file entries: 10
                      SD card 0 detected, interface speed: 20.0MBytes/sec
                      SD card longest block write time: 15.8ms, max retries 0
                      MCU temperature: min 29.7, current 31.5, max 33.3
                      Supply voltage: min 1.9, current 24.3, max 24.5, under voltage events: 0, over voltage events: 0
                      Driver 0: standstill, SG min/max 0/194
                      Driver 1: standstill, SG min/max 0/185
                      Driver 2: standstill, SG min/max 0/195
                      Driver 3: standstill, SG min/max 0/1023
                      Driver 4: standstill, SG min/max not available
                      Date/time: 2018-11-30 08:31:24
                      Slowest loop: 92.72ms; fastest: 0.07ms
                      === Move ===
                      Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 120, MaxWait: 1518588ms, Underruns: 0, 0
                      Scheduled moves: 0, completed moves: 0
                      Bed compensation in use: none
                      Bed probe heights: 0.079 -0.050 -0.032 -0.084 0.055
                      === Heat ===
                      Bed heaters = 3 -1 -1 -1, chamberHeaters = 2 -1
                      Heater 1 is on, I-accum = 0.6
                      Heater 3 is on, I-accum = 0.1
                      === GCodes ===
                      Segments left: 0
                      Stack records: 2 allocated, 0 in use
                      Movement lock held by null
                      http is idle in state(s) 0
                      telnet is idle in state(s) 0
                      file is idle in state(s) 0
                      serial is ready with "M122" in state(s) 0
                      aux is idle in state(s) 0
                      daemon is idle in state(s) 0
                      queue is idle in state(s) 0
                      autopause is idle in state(s) 0
                      Code queue is empty.
                      === Network ===
                      Slowest loop: 89.10ms; fastest: 0.01ms

                      1 Reply Last reply Reply Quote 0
                      • Jan Doubravaundefined
                        Jan Doubrava
                        last edited by Jan Doubrava

                        SENDING:M552 S0
                        WiFi module is idle

                        SENDING:M552 S1
                        WiFi module is connected to access point TRILAB24G, IP address 192.168.1.223

                        SENDING:M122
                        === Diagnostics ===
                        RepRapFirmware for Duet 2 WiFi/Ethernet version 2.01(RTOS) running on Duet WiFi 1.02 or later
                        Board ID: 08DDM-9FAM2-LW4S8-6JTDJ-3S06Q-TJZ7W
                        Used output buffers: 14 of 20 (20 max)
                        === RTOS ===
                        Static ram: 28476
                        Dynamic ram: 97124 of which 16 recycled
                        Exception stack ram used: 436
                        Never used ram: 5020
                        Tasks: NETWORK(ready,328) HEAT(blocked,1240) MAIN(running,544)
                        Owned mutexes:
                        === Platform ===
                        Last reset 09:38:09 ago, cause: software
                        Last software reset at 2018-11-29 22:56, reason: User, spinning module GCodes, available RAM 5036 bytes (slot 3)
                        Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                        Error status: 4
                        [ERROR] Error status: 4

                        Free file entries: 10
                        SD card 0 detected, interface speed: 20.0MBytes/sec
                        SD card longest block write time: 0.0ms, max retries 0
                        MCU temperature: min 31.4, current 31.7, max 32.0
                        Supply voltage: min 24.2, current 24.3, max 24.5, under voltage events: 0, over voltage events: 0
                        Driver 0: standstill, SG min/max not available
                        Driver 1: standstill, SG min/max not available
                        Driver 2: standstill, SG min/max not available
                        Driver 3: standstill, SG min/max not available
                        Driver 4: standstill, SG min/max not available
                        Date/time: 2018-11-30 08:34:51
                        Slowest loop: 0.89ms; fastest: 0.08ms
                        === Move ===
                        Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 240, MaxWait: 0ms, Underruns: 0, 0
                        Scheduled moves: 0, completed moves: 0
                        Bed compensation in use: none
                        Bed probe heights: 0.079 -0.050 -0.032 -0.084 0.055
                        === Heat ===
                        Bed heaters = 3 -1 -1 -1, chamberHeaters = 2 -1
                        Heater 1 is on, I-accum = 0.6
                        Heater 3 is on, I-accum = 0.1
                        === GCodes ===
                        Segments left: 0
                        Stack records: 2 allocated, 0 in use
                        Movement lock held by null
                        http is idle in state(s) 0
                        telnet is idle in state(s)

                        Still not working

                        1 Reply Last reply Reply Quote 0
                        • dc42undefined
                          dc42 administrators
                          last edited by dc42

                          Is it still giving that "JSON error: unexpected token" message when you try to reload DWC, or was that a one-off message?

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          Jan Doubravaundefined 1 Reply Last reply Reply Quote 0
                          • Jan Doubravaundefined
                            Jan Doubrava @dc42
                            last edited by

                            @dc42 yes, only M999 helped

                            1 Reply Last reply Reply Quote 0
                            • dc42undefined
                              dc42 administrators
                              last edited by

                              Next time you get that JSON parse error message, please press F12 to get the developer console. It should display the complete unparsable JSON response. Please post that here.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

                              1 Reply Last reply Reply Quote 0
                              • Jan Doubravaundefined
                                Jan Doubrava
                                last edited by Jan Doubrava

                                08:17:32.178 : Ran out of output buffers at ../src/Networking/HttpResponder.cpp(950)
                                again 😞

                                dc42undefined 1 Reply Last reply Reply Quote 0
                                • Jan Doubravaundefined
                                  Jan Doubrava
                                  last edited by

                                  Is there a way to log info from web control into file? I need the info that has been lost douring the WC shutdown. (print time etc.)

                                  1 Reply Last reply Reply Quote 0
                                  • dc42undefined
                                    dc42 administrators
                                    last edited by

                                    The print time is already logged to file if you enable logging using M929.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                                    1 Reply Last reply Reply Quote 0
                                    • dc42undefined
                                      dc42 administrators @Jan Doubrava
                                      last edited by

                                      @jan-doubrava said in Web interface - shutting down during printing:

                                      08:17:32.178 : Ran out of output buffers at ../src/Networking/HttpResponder.cpp(950)
                                      again 😞

                                      1. Did you have just one browser connected to the Duet before that happened, or multiple browsers/devices? I'm trying to work out what provokes this situation.

                                      2. I have made a change for 2.02RC6 to return a 503 status response to DWC if the firmware runs out of buffers. I hope this will allow the apparent deadlock to be broken.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                                      1 Reply Last reply Reply Quote 0
                                      • gnydickundefined
                                        gnydick
                                        last edited by gnydick

                                        @dc42 I got the 503 error but the dwc still went dead after several minutes. It won't even TCP handshake on port 80.

                                        dc42undefined 1 Reply Last reply Reply Quote 0
                                        • dc42undefined
                                          dc42 administrators @gnydick
                                          last edited by dc42

                                          Is this still happening? There were changes made in RRF 2.04 and 2.05 to address the issue with running out of buffers.

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                                          richardmckennaundefined 2 Replies Last reply Reply Quote 0
                                          • richardmckennaundefined
                                            richardmckenna @dc42
                                            last edited by

                                            @dc42 Recently, I'm seeing this on a my Duet2 WiFi running 2.x not sure of the exact version, but will check when I go home at lunch. I've not updated it in a while as other than this it has been running fine.

                                            I access DWC to start the print usually from my iPad, leave the browser/put the iPad in standby or something along those lines. Go back to check the status an hour or so later, refresh the page as it says it has lost connection, it will not load.

                                            The strange thing about it, up until a few weeks ago it did not happen and connected fine each time. I've not updated the firmware on it in several months.

                                            Let me check what Firmware/DWC versions I'm running and if needed I will update to the latest RRF 2.x to see if it still happens.

                                            1 Reply Last reply Reply Quote 0
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