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    SD card on paneDue 7" not reading

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    • ronnien59undefined
      ronnien59
      last edited by

      Okay,
      I have connected the 10 pin ribbon cable between PanelDue 2.0 7" and Duet WiFi and I am still getting an error. I have the latest software loaded on the DuetWiFi board. Am I missing something? I have looked at the documentation and all seams to be correct pin to pin as laid out. It still will not read from the card.

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      • dc42undefined
        dc42 administrators
        last edited by

        Can you post photos showing how the ribbon cable is connected to the PanelDue and to the Duet WiFi? How long is the cable?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • ronnien59undefined
          ronnien59
          last edited by

          Here you go DC42
          the length is 800mm

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          • dc42undefined
            dc42 administrators
            last edited by

            800mm is too long. See https://duet3d.com/wiki/Connecting_an_LCD_control_panel

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • ronnien59undefined
              ronnien59
              last edited by

              Okay, I have tried the 400mm and also the 200mm ribbon cable and it still has the same error as in the beginning. It will not read the SD card inserted in the PanelDue 7". Any other place to look?

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              • dc42undefined
                dc42 administrators
                last edited by

                Your connections look correct to me. Does the same SD card work in a PC? Is is formatted as FAT32?

                The PanelDue controller board just connects the SD card pins on the 40-way connector to the pins on the 10-pin connector. Power for the SD card is provided by the TFT panel.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • ronnien59undefined
                  ronnien59
                  last edited by

                  Is there a size limit to the SD card used? I have used everything from a 100mm to a 400mm cable and it still will not connect. Yes the SD card is formatted to FAT32 and works in my PC.

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    I am not aware of a size limit. The SD card I test with is 8Gb.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • T3P3Tonyundefined
                      T3P3Tony administrators
                      last edited by

                      The SD card are limited to the SD 2.0 standard called SDHC so up to 32GB

                      www.duet3d.com

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                      • ronnien59undefined
                        ronnien59
                        last edited by

                        Okay, I give up.. I have tried several different brands of SD cards, No help, I have tried different lengths of ribbon cable, No help,. Every time I try to connect to SD card on the PanelDue I receive the same error

                        "" Error 1 accessing SD card""

                        could the problem be in the PanelDue 2.0 control board or the DuetWiFi connection itself??

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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          It's unlikely to be a problem with the PanelDue because the pins from the TFT socket are connected directly to the pins on the ribbon cable connector. It's a little more likely to be a problem with the Duet WiFi because a pin on the microcontroller is also involved. It's also more likely to be a problem with the TFT panel because that has the socket and it is also responsible for providing power to the SD card.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • pmaundefined
                            pma
                            last edited by

                            Hello,

                            Just got round to try using sd card with my panel due and getting the same error.

                            duetwifi firmware 1.17e
                            paneldue firmware 1.15c on 7" screen
                            8gb sdhc card fat 32
                            150mm idc cable

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                            • ronnien59undefined
                              ronnien59
                              last edited by

                              I have tried SD cards ranging from 1gb to 32 and have recieved the same error with each card

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                              • number40fanundefined
                                number40fan
                                last edited by

                                Just attempted to use the SD card as well and can't get it to read. Any follow ups on this to get it working? 7" here as well.

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                                • dc42undefined
                                  dc42 administrators
                                  last edited by

                                  @number40fan:

                                  Just attempted to use the SD card as well and can't get it to read. Any follow ups on this to get it working? 7" here as well.

                                  Can you confirm that you have connected the PanelDue to the Duet using a ribbon cable as well as the 4-way cable? Are you sure the ribbon cable is wired correctly, pin 1 to pin 1?

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                  • number40fanundefined
                                    number40fan
                                    last edited by

                                    Everything else works fine.

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                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      All the other functions of PanelDue use just the 4-core cable. Only the SD card uses the ribbon cable.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                      • number40fanundefined
                                        number40fan
                                        last edited by

                                        Not sure if you can see the picture, but the ribbon cable, two of them that I have tried, is correct. Both with an overall length of 400mm.

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                                        • dc42undefined
                                          dc42 administrators
                                          last edited by

                                          I'm sorry, the picture won't display on the tablet that I am typing this on.

                                          Does the SD card read OK in a PC?

                                          If we rule out the ribbon cable and the SD card, then the problem could be with the Duet, the PanelDue controller, or the TFT panel assembly including the socket and the 3.3V regulator chip. Unfortunately it's hard to pin it down to one of those components without either an oscilloscope or a second set of those 3 parts to swap in. The PanelDue is least likely to be at fault if the solder joints on the ribbon cable connector and the display connector look ok, because all it does is to connect them together.

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                          • number40fanundefined
                                            number40fan
                                            last edited by

                                            Yes, the SD card is good and used in other computers. Even tried a format for Ss&Gs. I will give everything a good looking over when this print job is up and we can go from there. Thanks for the help.

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