Duet Wifi upgrade to 1.19 failed and I cannot access my printer.

Condensedcloud

@phaedrux It says I need a windows or linux PC... Does that mean a Mac will not work?

Phaedrux

If you read down further there is an alternative for Mac

Condensedcloud

@phaedrux thank you I will try this, just to check though, will this procedure erase the firmware for my specific printer? and if so how would I back that up?

Phaedrux

If you mean the configuration files, I don't think it will wipe the SD card, but I think it's always a good idea to make a backup of the card before doing anything like this. Just put the card in your computer and copy the folders over.

Condensedcloud

@phaedrux so it says i need to do this: bossac --port=COMxx -b -U -e -w -v path\DuetWiFiFirmware.bin -R
Replace COMxx in the above by the COM port number (e.g. COM3) and replace path\DuetWiFiFirmware.bin to the path and name of the firmware file to install but as far as I know Macs doesn't use COM port numbers? Sorry I have no idea what I am doing and this is very frustrating and I appreciate you helping me out.

Phaedrux

If you got Bossa 1.8 you should be able to use the GUI application and won't need the command line,

If you use the interactive version, you must check boxes Erase all, Lock, and Boot from Flash before pressing Write.

The Duet should show up in the Serial Port drop down menu after clicking the refresh button in Bossa 1.8. What it's called exactly varies, but if it's the only thing you have plugged into USB there shouldn't be a lot of choices.

Condensedcloud

also when I open this 'Bosac' in terminal it just shows me this:
Last login: Thu Feb 7 22:47:56 on ttys000
Benjamins-MacBook-Pro:~ condensedcloud$ /Volumes/BOSSA/bossac ; exit;
bossac: you must specify at least one option
Try 'bossac -h' or 'bossac --help' for more information
logout
Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.

[Process completed]
and then doesn't let me type anything

Condensedcloud

It says interactive Boss doesn't work on high DPI screens and I get this error: BOSSA cannot be opened because of a problem. Check with the developer to make sure BOSSA works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.

Phaedrux

Yeah take a step back. You don't need to use the command line.

Get Bossa 1.8 from here: https://github.com/shumatech/BOSSA/releases/tag/1.8
Install it to the applications folder.
Run it. Security might complain, but open it anyway.
Connect the duet to your computer, follow the erase procedure.
Point Bossa 1.8 at the firmware file
Select the Duet in the serial port drop down.
Check the Erase all, lock, and boot from flash buttons,
Then click Write and wait.

Phaedrux

I'm using Bossa 1.8 on my Retina display Macbook Pro right now, so it should work. 1.9 does not work for me but 1.8 does.

Condensedcloud

@phaedrux well, I installed it. It opened up for a second but then when I went to click the port it closed itself and now whenever I try to open it, it just closes itself immediately without opening anything. Just pops up in the dock and disappears immediately. Tried reinstalling it and restarting my computer.

Phaedrux

What version of OSX?

If you go into Settings > Security & Privacy to you see a warning at the bottom saying it was blocked from starting?

Condensedcloud

el capitan 10.11.6 it's an old AF macbook pro. no security blocks

Phaedrux

Alright, that may be an issue.

Is there any way you can get a Windows PC to update from?

Phaedrux

If you want to pursue the command line option this would help you find the port of the duet: https://learn.adafruit.com/welcome-to-circuitpython/advanced-serial-console-on-mac-and-linux

ls /dev/tty.*

Condensedcloud

@phaedrux I do not have access to a windows computer, I also just tried Bossa on a different macbook running High Sierra 10.13.6 and had the same problem. Do I need to track down a windows computer? I might be able to figure something out over the course of the next week.

Condensedcloud

Bossac isn't allowing me to put it in the Bin folder for 1.19 and 1.18 says the file is damaged and I need to eject installer so this command line terminal situation also does not seem to be panning out

dc42

@condensedcloud said in Duet Wifi upgrade to 1.19 failed and I cannot access my printer.:

@phaedrux said in Duet Wifi upgrade to 1.19 failed and I cannot access my printer.:

https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware

thank you for the response but now I am receiving this error:

M997 S0
SENDING:M997 S0
[ERROR] Can't read from printer (disconnected?) (OS Error 6): Device not configured
[ERROR] Can't write to printer (disconnected?) (SerialException): write failed: [Errno 6] Device not configured

That is expected while the firmware is being upgraded. Leave it 30 seconds and you will be able to reconnect again.

Condensedcloud

@dc42 Ok so it appears the Firmware is now on : RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 2.02(RTOS) ELECTRONICS: Duet WiFi 1.0 or 1.01 FIRMWARE_DATE: 2018-12-24b1 I then sent the M997 S1 command which completed successfully. I then disconnected my printer and ran a LAN SCAN to try and find an IP address to connect to the web interface and nothing popped up.

dc42

@condensedcloud, you need to set up your access point details again because your previous firmware was pre-1.19. See the Getting Connected pages on the wiki.