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    Duet 3 failed to connect to RRP

    Scheduled Pinned Locked Moved Solved
    Duet Hardware and wiring
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    • aprzundefined
      aprz
      last edited by aprz

      3281A433-E233-4620-BB07-2150622B6EEA.jpeg

      2020-08-20-233350_1920x1080_scrot.png

      Hi, I’m having trouble connecting the duet 3 to the web interface of RRP. I noticed one of the led lights(the green one)3.3v isn’t on anymore. I read online that the problem could be a short on one of the io pins so I disconnected everything and still nothing. It was working fine and connecting to RRP just fine before this happened.

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      • aprzundefined
        aprz
        last edited by

        ok thanks. will do.

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        • A Former User?
          A Former User
          last edited by

          Looks like you're using a pi, so there is no sd card to remove from the duet? If so the 3.3v regulator is probably toast. Try taking some pictures of the while board, with good lighting and focus?

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          • aprzundefined
            aprz
            last edited by

            unnamed.jpg

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            • aprzundefined
              aprz
              last edited by aprz

              I’m just hoping it’s not something serious. I was really hoping to get my printer to work sooner than later. If it is a hardware issue I purchased it about 3 months ago, would I still be able to exchange it for a different one if it’s still under warranty?

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              • aprzundefined
                aprz
                last edited by

                IMG_1700.JPG

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                • A Former User?
                  A Former User
                  last edited by

                  Couldn't see anything, but maybe the relevant part is under the temp daughter board. (But mobile and way too early so maybe someone else can spot something)

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                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    Remove the temp board. It looks a little askew maybe?

                    Z-Bot CoreXY Build | Thingiverse Profile

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                    • aprzundefined
                      aprz @Phaedrux
                      last edited by

                      @Phaedrux

                      still nothing the 3.3v LED lights still off and the board doesn't connect.

                      IMG_1706.jpg

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                      • T3P3Tonyundefined
                        T3P3Tony administrators
                        last edited by

                        @1997alex please can you check your wiring very carefully as the it looks like the 3.3V regulator has been damaged (or another IC on 3.3V has been damaged and is holding 3.3V low). Are any of the ICs getting hot?

                        www.duet3d.com

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                        • aprzundefined
                          aprz
                          last edited by

                          @T3P3Tony the wires were hooked up properly and everything was working. After this incident the board didn’t want to work anymore. I just checked once again the IC’s and non look like they were damaged, I don’t know if it was just me or if this chip is odd. I circled it. There’s a small dot that the others don’t have.

                          A6F2A3A2-A855-48DE-B07C-45E4E0B63DF6.jpeg

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                          • aprzundefined
                            aprz
                            last edited by

                            I think the board isn’t going to work anymore from your analysis and I’ve looked over everything and nothing seems to be getting hot at all. Would I just be able to get a replacement board and send this back, I’m not sure what happened but it definitely isn’t connecting to the web interface, some what frustrating since I can’t continue to work on my printer.

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                            • Phaedruxundefined
                              Phaedrux Moderator
                              last edited by

                              Yes it appears that your voltage regulator has failed.

                              When and where was the Duet 3 purchased?

                              Z-Bot CoreXY Build | Thingiverse Profile

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                              • aprzundefined
                                aprz @Phaedrux
                                last edited by

                                @Phaedrux I purchased it from filastruder. Luckily I saved the box and packaging.

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                                • aprzundefined
                                  aprz
                                  last edited by

                                  So, could an admin please let me know whether or not the board can be exchanged? I'd like to start back on working on my printer. its still under warranty.

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                                  • Phaedruxundefined
                                    Phaedrux Moderator
                                    last edited by

                                    Yes, please contact Filastruder and initiate a warranty replacement. Include a link to this thread as authorization.

                                    Z-Bot CoreXY Build | Thingiverse Profile

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                                    • aprzundefined
                                      aprz
                                      last edited by

                                      ok thanks. will do.

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