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    Duet 3 failed to connect to RRP

    Scheduled Pinned Locked Moved Solved
    Duet Hardware and wiring
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    • A Former User?
      A Former User
      last edited by

      Looks like you're using a pi, so there is no sd card to remove from the duet? If so the 3.3v regulator is probably toast. Try taking some pictures of the while board, with good lighting and focus?

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      • aprzundefined
        aprz
        last edited by

        unnamed.jpg

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        • aprzundefined
          aprz
          last edited by aprz

          I’m just hoping it’s not something serious. I was really hoping to get my printer to work sooner than later. If it is a hardware issue I purchased it about 3 months ago, would I still be able to exchange it for a different one if it’s still under warranty?

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          • aprzundefined
            aprz
            last edited by

            IMG_1700.JPG

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            • A Former User?
              A Former User
              last edited by

              Couldn't see anything, but maybe the relevant part is under the temp daughter board. (But mobile and way too early so maybe someone else can spot something)

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                Remove the temp board. It looks a little askew maybe?

                Z-Bot CoreXY Build | Thingiverse Profile

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                • aprzundefined
                  aprz @Phaedrux
                  last edited by

                  @Phaedrux

                  still nothing the 3.3v LED lights still off and the board doesn't connect.

                  IMG_1706.jpg

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                  • T3P3Tonyundefined
                    T3P3Tony administrators
                    last edited by

                    @1997alex please can you check your wiring very carefully as the it looks like the 3.3V regulator has been damaged (or another IC on 3.3V has been damaged and is holding 3.3V low). Are any of the ICs getting hot?

                    www.duet3d.com

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                    • aprzundefined
                      aprz
                      last edited by

                      @T3P3Tony the wires were hooked up properly and everything was working. After this incident the board didn’t want to work anymore. I just checked once again the IC’s and non look like they were damaged, I don’t know if it was just me or if this chip is odd. I circled it. There’s a small dot that the others don’t have.

                      A6F2A3A2-A855-48DE-B07C-45E4E0B63DF6.jpeg

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                      • aprzundefined
                        aprz
                        last edited by

                        I think the board isn’t going to work anymore from your analysis and I’ve looked over everything and nothing seems to be getting hot at all. Would I just be able to get a replacement board and send this back, I’m not sure what happened but it definitely isn’t connecting to the web interface, some what frustrating since I can’t continue to work on my printer.

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                        • Phaedruxundefined
                          Phaedrux Moderator
                          last edited by

                          Yes it appears that your voltage regulator has failed.

                          When and where was the Duet 3 purchased?

                          Z-Bot CoreXY Build | Thingiverse Profile

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                          • aprzundefined
                            aprz @Phaedrux
                            last edited by

                            @Phaedrux I purchased it from filastruder. Luckily I saved the box and packaging.

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                            • aprzundefined
                              aprz
                              last edited by

                              So, could an admin please let me know whether or not the board can be exchanged? I'd like to start back on working on my printer. its still under warranty.

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                              • Phaedruxundefined
                                Phaedrux Moderator
                                last edited by

                                Yes, please contact Filastruder and initiate a warranty replacement. Include a link to this thread as authorization.

                                Z-Bot CoreXY Build | Thingiverse Profile

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                                • aprzundefined
                                  aprz
                                  last edited by

                                  ok thanks. will do.

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