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    Constant 'connection interrupted'

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    • Phaedruxundefined
      Phaedrux Moderator @mrehorstdmd
      last edited by

      @mrehorstdmd damn. When it's disconnected does the light on the module go out?

      Can you test rolling back to your previous 2.x firmware?

      Is it possible something else changed or happened around the time of the update? SD card and wifi going weird at the same time as the firmware is bad omens.

      Z-Bot CoreXY Build | Thingiverse Profile

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      • mrehorstdmdundefined
        mrehorstdmd @Phaedrux
        last edited by

        @Phaedrux There's no light on the module- it the external antenna type. I don't know why, but it seems to have settled down and now stays connected. The machine was powered off all day. Maybe it just needed a reset. Weird. We'll see if it keeps working.

        https://drmrehorst.blogspot.com/

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        • A Former User?
          A Former User
          last edited by

          If it occurs again maybe use Wireshark to capture the http traffic to see if we can use that to easily determine if is the client (browser) or server (duet) causing the issue?

          (use a capture filter like host 192.168.4.2 with the IP for the Duet to avoid sharing potentially sensitive traffic unlreated to the Duet)

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          • jens55undefined
            jens55
            last edited by

            While it doesn't help this thread any, I would like to say that I too had stretches where the browser would loose contact with the Duet up to several times a minute.
            I was unable to determine the reason for this behaviour. It is inconsistent to say the least. Sometimes there isn't enough time to enter a manual g-code at all before the reset occurs and then there are times when there isn't a single connection error in days.
            I now accept it as something that just happens and, if the connection losses happen at too high a rate, I just stop playing with the printer until things settle down again. Thankfully there have only been a handful of days where printing was impossible.

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            • mrehorstdmdundefined
              mrehorstdmd
              last edited by

              Well, it stayed connected for about 6 hours last night, then went back to disconnecting and reconnecting about once per minute.

              https://drmrehorst.blogspot.com/

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                Rolling back firmware would allow us to isolate it to either hardware or firmware issue.

                Testing in AP mode would help remove the router from the equation.

                Getting some wireshark data might help show if it's environmental.

                Z-Bot CoreXY Build | Thingiverse Profile

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                • mrehorstdmdundefined
                  mrehorstdmd @Phaedrux
                  last edited by

                  @Phaedrux I'll see if I can roll it back. I can at least put it in AP mode. I'll get on it when I get home from work.

                  https://drmrehorst.blogspot.com/

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                  • jens55undefined
                    jens55 @Phaedrux
                    last edited by

                    @Phaedrux said in Constant 'connection interrupted':

                    Rolling back firmware would allow us to isolate it to either hardware or firmware issue.

                    I am on 3.1.1 and the issue exists there.

                    Phaedruxundefined 1 Reply Last reply Reply Quote 0
                    • Phaedruxundefined
                      Phaedrux Moderator @jens55
                      last edited by

                      @jens55 He was on 2.x before the update to 3.1.1. But also at the same time switched from AP mode to client mode. So wondering if it's related to the firmware or if the problem would have existed in 2.x if he had been in client mode then.

                      We shall see.

                      Z-Bot CoreXY Build | Thingiverse Profile

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                      • Fodenundefined
                        Foden
                        last edited by

                        On my setup If I power up the printer, go to Console and leave it alone I do not get any drops.
                        However, when I go to Jobs, System I will start to get drops - these areas communicate with the sdcard. I have reformatted, FAT32, 3 SD card, 4, 16 & 32Gb and have the same issue on all 3.

                        I'll also take a look at Wireshark
                        (I have ordered a replacement wi-fi module JIC)

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                        • mrehorstdmdundefined
                          mrehorstdmd
                          last edited by

                          @Phaedrux I wasn't able to do any testing last night, but I have installed Wireshark on my laptop that I use to talk to the Duet. I assume that I will need to close all browser tabs except the DWC, and probably disable the VPN, and then start capturing data from the Duet. Is that going to provide the data you need to see? I don't know what the data from Wireshark means- I'll study the documentation a bit today.

                          https://drmrehorst.blogspot.com/

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                          • Phaedruxundefined
                            Phaedrux Moderator
                            last edited by

                            I'm not really a wireshark guru. I've only used it a handful of times quite a while ago. I used a tutorial to sort of figure it out.

                            https://www.howtogeek.com/104278/how-to-use-wireshark-to-capture-filter-and-inspect-packets/

                            @bearer has a better grip on it I'm sure though.

                            Z-Bot CoreXY Build | Thingiverse Profile

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                            • A Former User?
                              A Former User
                              last edited by

                              it'd probably be best to change as little as possible but use the capture filter instead to cut down on the noise.

                              type in the filter and double click the adapter of choice to start logging.
                              78239660-f4ac-47f7-aa55-1b4434475a2a-image.png

                              you don't have to worry about other tabs being captured, unless they send traffic to the Duet if you use the capture filter as shown.

                              mrehorstdmdundefined 1 Reply Last reply Reply Quote 1
                              • mrehorstdmdundefined
                                mrehorstdmd @A Former User
                                last edited by

                                @bearer OK, thanks. I'll try it tonight and post the result.

                                https://drmrehorst.blogspot.com/

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                                • mrehorstdmdundefined
                                  mrehorstdmd
                                  last edited by

                                  OK, I grabbed some stuff via wireshark. There's a connection drop near the start of the file and another near the end.

                                  wireshark capture

                                  https://drmrehorst.blogspot.com/

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                                  • A Former User?
                                    A Former User
                                    last edited by A Former User

                                    At about 16 seconds and again at 148 can see the browser reconnecting and the uptime counter the duet not resetting and the duet going radio silent a few seconds earlier.

                                    there are some duplicate and resent frames, will have to spend some time later seeing if thats what trips up the duet but looks like the issue is on the duet's wifi end at a glance

                                    edit: btw are you able to have a usb serial terminal connected while this is happening? could be enabling debugging for either wifi or http outputs something relevant.

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                                    • Fodenundefined
                                      Foden
                                      last edited by Foden

                                      This is typical when the connection drops
                                      Picture3.png

                                      when things are OK
                                      Picture4.png

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                                      • Vetiundefined
                                        Veti
                                        last edited by

                                        seems like high packet loss.

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                                        • Fodenundefined
                                          Foden
                                          last edited by

                                          Pretty much, as once the Duet drops off the web interface keeps trying to reconnect

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                                          • A Former User?
                                            A Former User
                                            last edited by

                                            Maybe the Duet is running out of connections as a result of a lossy link and reconnects? But the pattern is similar in OPs capture (just a fraction of mangled packets).

                                            Debugging the wifi or just improving the signal quality is the lowest hanging fruit as i see it.

                                            Fodenundefined 1 Reply Last reply Reply Quote 0
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