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    Constant 'connection interrupted'

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    • jens55undefined
      jens55 @Phaedrux
      last edited by

      @Phaedrux said in Constant 'connection interrupted':

      Rolling back firmware would allow us to isolate it to either hardware or firmware issue.

      I am on 3.1.1 and the issue exists there.

      Phaedruxundefined 1 Reply Last reply Reply Quote 0
      • Phaedruxundefined
        Phaedrux Moderator @jens55
        last edited by

        @jens55 He was on 2.x before the update to 3.1.1. But also at the same time switched from AP mode to client mode. So wondering if it's related to the firmware or if the problem would have existed in 2.x if he had been in client mode then.

        We shall see.

        Z-Bot CoreXY Build | Thingiverse Profile

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        • Fodenundefined
          Foden
          last edited by

          On my setup If I power up the printer, go to Console and leave it alone I do not get any drops.
          However, when I go to Jobs, System I will start to get drops - these areas communicate with the sdcard. I have reformatted, FAT32, 3 SD card, 4, 16 & 32Gb and have the same issue on all 3.

          I'll also take a look at Wireshark
          (I have ordered a replacement wi-fi module JIC)

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          • mrehorstdmdundefined
            mrehorstdmd
            last edited by

            @Phaedrux I wasn't able to do any testing last night, but I have installed Wireshark on my laptop that I use to talk to the Duet. I assume that I will need to close all browser tabs except the DWC, and probably disable the VPN, and then start capturing data from the Duet. Is that going to provide the data you need to see? I don't know what the data from Wireshark means- I'll study the documentation a bit today.

            https://drmrehorst.blogspot.com/

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            • Phaedruxundefined
              Phaedrux Moderator
              last edited by

              I'm not really a wireshark guru. I've only used it a handful of times quite a while ago. I used a tutorial to sort of figure it out.

              https://www.howtogeek.com/104278/how-to-use-wireshark-to-capture-filter-and-inspect-packets/

              @bearer has a better grip on it I'm sure though.

              Z-Bot CoreXY Build | Thingiverse Profile

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              • A Former User?
                A Former User
                last edited by

                it'd probably be best to change as little as possible but use the capture filter instead to cut down on the noise.

                type in the filter and double click the adapter of choice to start logging.
                78239660-f4ac-47f7-aa55-1b4434475a2a-image.png

                you don't have to worry about other tabs being captured, unless they send traffic to the Duet if you use the capture filter as shown.

                mrehorstdmdundefined 1 Reply Last reply Reply Quote 1
                • mrehorstdmdundefined
                  mrehorstdmd @A Former User
                  last edited by

                  @bearer OK, thanks. I'll try it tonight and post the result.

                  https://drmrehorst.blogspot.com/

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                  • mrehorstdmdundefined
                    mrehorstdmd
                    last edited by

                    OK, I grabbed some stuff via wireshark. There's a connection drop near the start of the file and another near the end.

                    wireshark capture

                    https://drmrehorst.blogspot.com/

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                    • A Former User?
                      A Former User
                      last edited by A Former User

                      At about 16 seconds and again at 148 can see the browser reconnecting and the uptime counter the duet not resetting and the duet going radio silent a few seconds earlier.

                      there are some duplicate and resent frames, will have to spend some time later seeing if thats what trips up the duet but looks like the issue is on the duet's wifi end at a glance

                      edit: btw are you able to have a usb serial terminal connected while this is happening? could be enabling debugging for either wifi or http outputs something relevant.

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                      • Fodenundefined
                        Foden
                        last edited by Foden

                        This is typical when the connection drops
                        Picture3.png

                        when things are OK
                        Picture4.png

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                        • Vetiundefined
                          Veti
                          last edited by

                          seems like high packet loss.

                          1 Reply Last reply Reply Quote 0
                          • Fodenundefined
                            Foden
                            last edited by

                            Pretty much, as once the Duet drops off the web interface keeps trying to reconnect

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                            • A Former User?
                              A Former User
                              last edited by

                              Maybe the Duet is running out of connections as a result of a lossy link and reconnects? But the pattern is similar in OPs capture (just a fraction of mangled packets).

                              Debugging the wifi or just improving the signal quality is the lowest hanging fruit as i see it.

                              Fodenundefined 1 Reply Last reply Reply Quote 0
                              • jens55undefined
                                jens55
                                last edited by

                                One of my tests when I had these issues was to put an access point right next to the Duet - didn't make a difference. Signal levels also seemed good (around -60dbm). At the same time I was having connection issues, a pi zero W with a camera that watches my printer did not have any connection issues.
                                Of course this was only my situation at the time (and I did not run wireshark) and so might be completely unrelated.

                                BoAundefined 1 Reply Last reply Reply Quote 0
                                • BoAundefined
                                  BoA @jens55
                                  last edited by

                                  @jens55 You had -60 dbm with AP next to the duet? Would be on the low side then.

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                                  • A Former User?
                                    A Former User
                                    last edited by

                                    There is such a thing as too close when it comes to radio stuff.

                                    But given its not a common issue I'm more inclined to think its triggered by environment or setup. The more info we can gather the easier it would be for devs to pinpoint and fix

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                                    • jens55undefined
                                      jens55
                                      last edited by

                                      Sorry, to clarify, the (around) -60 dbm was the normal setup and not with the access point right next to the printer.

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                                      • Fodenundefined
                                        Foden @A Former User
                                        last edited by Foden

                                        @bearer Only thing having issues is my Duet, everything else Wi-Fi related is fine. I have a wireless camera on the printer using the same SSID and it's OK. Definitely the Duet, likely the wifi module as Phaedrux suggested.

                                        Nothing changed on the network environment and life was hunky dory until firmware and Duet web interface upgrade. If i get chance over the weekend I will look to go back to an earlier setup

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                                        • mrehorstdmdundefined
                                          mrehorstdmd
                                          last edited by

                                          I couldn't roll back to the old firmware, but I put my machine in AP mode and found that it does not drop the connection like it does in client mode. It does do something weird every hour- I get messages about a possible virus attack on the console. Here's the console text including results of M122:

                                          11/22/2020, 6:13:42 PM: Connected to 192.168.0.254
                                          11/22/2020, 6:14:07 PM: M32 "0:/gcodes/11-22-20-001.gcode": File 0:/gcodes/11-22-20-001.gcode selected for printing
                                          11/22/2020, 6:14:42 PM: Connection interrupted, attempting to reconnect...: Network error
                                          11/22/2020, 6:15:18 PM: Connection established
                                          11/22/2020, 6:21:26 PM: : Finished printing file 0:/gcodes/11-22-20-001.gcode, print time was 0h 7m
                                          11/22/2020, 6:35:53 PM: : Warning: IP 192.168.0.154 requested file 'rootr1/ME4wTDBKMEgwR...' from HTTP server, possibly a virus attack
                                          Warning: IP 192.168.0.154 requested file 'rootr3/ME8wTTBLMEkwR...' from HTTP server, possibly a virus attack
                                          Warning: IP 192.168.0.154 requested file 'gsextendcodesignsha2...' from HTTP server, possibly a virus attack
                                          Warning: IP 192.168.0.154 requested file 'gstimestampingsha2g2...' from HTTP server, possibly a virus attack
                                          11/22/2020, 7:36:13 PM: : Warning: IP 192.168.0.154 requested file 'rootr1/ME4wTDBKMEgwR...' from HTTP server, possibly a virus attack
                                          Warning: IP 192.168.0.154 requested file 'rootr3/ME8wTTBLMEkwR...' from HTTP server, possibly a virus attack
                                          Warning: IP 192.168.0.154 requested file 'gsextendcodesignsha2...' from HTTP server, possibly a virus attack
                                          Warning: IP 192.168.0.154 requested file 'gstimestampingsha2g2...' from HTTP server, possibly a virus attack
                                          11/22/2020, 7:58:32 PM: M32 "0:/gcodes/11-19-20-002.gcode": File 0:/gcodes/11-19-20-002.gcode selected for printing
                                          11/22/2020, 8:12:02 PM: M25: Resume state saved
                                          11/22/2020, 8:12:07 PM: : Printing paused at X600.0 Y990.0 Z0.0
                                          11/22/2020, 8:13:13 PM: M0 H1: Cancelled printing file 0:/gcodes/11-19-20-002.gcode, print time was 0h 13m
                                          11/22/2020, 8:13:28 PM: m84
                                          11/22/2020, 8:21:47 PM: M32 "0:/gcodes/test03.gcode": File 0:/gcodes/test03.gcode selected for printing
                                          11/22/2020, 8:25:24 PM: M122: === Diagnostics ===
                                          RepRapFirmware for Duet 2 WiFi/Ethernet version 3.1.1 running on Duet WiFi 1.02 or later
                                          Board ID: 08DGM-917DA-G4MSJ-6JTF2-3SD6J-KTNHA
                                          Used output buffers: 3 of 24 (13 max)
                                          === RTOS ===
                                          Static ram: 27980
                                          Dynamic ram: 92564 of which 932 recycled
                                          Exception stack ram used: 544
                                          Never used ram: 9052
                                          Tasks: NETWORK(ready,412) HEAT(blocked,1456) MAIN(running,1732) IDLE(ready,80)
                                          Owned mutexes: WiFi(NETWORK)
                                          === Platform ===
                                          Last reset 02:14:41 ago, cause: software
                                          Last software reset time unknown, reason: User, spinning module GCodes, available RAM 9292 bytes (slot 3)
                                          Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0xffffffff Task MAIN
                                          Error status: 0
                                          MCU temperature: min 33.5, current 39.4, max 39.6
                                          Supply voltage: min 24.1, current 24.3, max 24.6, under voltage events: 0, over voltage events: 0, power good: yes
                                          Driver 0: standstill, SG min/max not available
                                          Driver 1: standstill, SG min/max not available
                                          Driver 2: standstill, SG min/max not available
                                          Driver 3: standstill, SG min/max not available
                                          Driver 4: standstill, SG min/max not available
                                          Date/time: 2020-11-22 20:25:23
                                          Cache data hit count 4294967295
                                          Slowest loop: 266.72ms; fastest: 0.13ms
                                          I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                                          === Storage ===
                                          Free file entries: 9
                                          SD card 0 detected, interface speed: 20.0MBytes/sec
                                          SD card longest read time 2.7ms, write time 104.3ms, max retries 0
                                          === Move ===
                                          Hiccups: 2101(0), FreeDm: 167, MinFreeDm: 159, MaxWait: 5826231ms
                                          Bed compensation in use: none, comp offset 0.000
                                          === MainDDARing ===
                                          Scheduled moves: 233, completed moves: 224, StepErrors: 0, LaErrors: 0, Underruns: 0, 0  CDDA state: 3
                                          === AuxDDARing ===
                                          Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0  CDDA state: -1
                                          === Heat ===
                                          Bed heaters = -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                                          === GCodes ===
                                          Segments left: 1
                                          Movement lock held by null
                                          HTTP is idle in state(s) 0
                                          Telnet is idle in state(s) 0
                                          File is doing "G01 X2.673 Y859.133" in state(s) 0
                                          USB is idle in state(s) 0
                                          Aux is idle in state(s) 0
                                          Trigger is idle in state(s) 0
                                          Queue is idle in state(s) 0
                                          Daemon is idle in state(s) 0
                                          Autopause is idle in state(s) 0
                                          Code queue is empty.
                                          === Network ===
                                          Slowest loop: 209.83ms; fastest: 0.00ms
                                          Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
                                          HTTP sessions: 1 of 8
                                          - WiFi -
                                          Network state is active
                                          WiFi module is providing access point 
                                          Failed messages: pending 0, notready 81, noresp 1
                                          WiFi firmware version 1.23
                                          WiFi MAC address ee:fa:bc:01:df:36
                                          WiFi Vcc 3.35, reset reason Exception
                                          WiFi flash size 4194304, free heap 24728
                                          WiFi IP address 192.168.0.254
                                          Connected clients 1
                                          Socket states: 0 0 0 0 0 0 0 0
                                          11/22/2020, 8:36:33 PM: : Warning: IP 192.168.0.154 requested file 'rootr1/ME4wTDBKMEgwR...' from HTTP server, possibly a virus attack
                                          Warning: IP 192.168.0.154 requested file 'rootr3/ME8wTTBLMEkwR...' from HTTP server, possibly a virus attack
                                          Warning: IP 192.168.0.154 requested file 'gsextendcodesignsha2...' from HTTP server, possibly a virus attack
                                          Warning: IP 192.168.0.154 requested file 'gstimestampingsha2g2...' from HTTP server, possibly a virus attack
                                          
                                          

                                          I was also running wireshark and grabbed all the traffic for about 5 minutes. I stopped capture shortly after the last "virus attack" messages were generated.

                                          https://drmrehorst.blogspot.com/

                                          A Former User? Phaedruxundefined 2 Replies Last reply Reply Quote 0
                                          • Phaedruxundefined
                                            Phaedrux Moderator
                                            last edited by Phaedrux

                                            @mrehorstdmd
                                            Do you have any anti virus software on your PC?

                                            https://forum.duet3d.com/topic/18054/virus-warning-message/2?_=1606098311359

                                            Z-Bot CoreXY Build | Thingiverse Profile

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