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    Constant 'connection interrupted'

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    • Fodenundefined
      Foden
      last edited by

      On my setup If I power up the printer, go to Console and leave it alone I do not get any drops.
      However, when I go to Jobs, System I will start to get drops - these areas communicate with the sdcard. I have reformatted, FAT32, 3 SD card, 4, 16 & 32Gb and have the same issue on all 3.

      I'll also take a look at Wireshark
      (I have ordered a replacement wi-fi module JIC)

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      • mrehorstdmdundefined
        mrehorstdmd
        last edited by

        @Phaedrux I wasn't able to do any testing last night, but I have installed Wireshark on my laptop that I use to talk to the Duet. I assume that I will need to close all browser tabs except the DWC, and probably disable the VPN, and then start capturing data from the Duet. Is that going to provide the data you need to see? I don't know what the data from Wireshark means- I'll study the documentation a bit today.

        https://drmrehorst.blogspot.com/

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        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          I'm not really a wireshark guru. I've only used it a handful of times quite a while ago. I used a tutorial to sort of figure it out.

          https://www.howtogeek.com/104278/how-to-use-wireshark-to-capture-filter-and-inspect-packets/

          @bearer has a better grip on it I'm sure though.

          Z-Bot CoreXY Build | Thingiverse Profile

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          • A Former User?
            A Former User
            last edited by

            it'd probably be best to change as little as possible but use the capture filter instead to cut down on the noise.

            type in the filter and double click the adapter of choice to start logging.
            78239660-f4ac-47f7-aa55-1b4434475a2a-image.png

            you don't have to worry about other tabs being captured, unless they send traffic to the Duet if you use the capture filter as shown.

            mrehorstdmdundefined 1 Reply Last reply Reply Quote 1
            • mrehorstdmdundefined
              mrehorstdmd @A Former User
              last edited by

              @bearer OK, thanks. I'll try it tonight and post the result.

              https://drmrehorst.blogspot.com/

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              • mrehorstdmdundefined
                mrehorstdmd
                last edited by

                OK, I grabbed some stuff via wireshark. There's a connection drop near the start of the file and another near the end.

                wireshark capture

                https://drmrehorst.blogspot.com/

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                • A Former User?
                  A Former User
                  last edited by A Former User

                  At about 16 seconds and again at 148 can see the browser reconnecting and the uptime counter the duet not resetting and the duet going radio silent a few seconds earlier.

                  there are some duplicate and resent frames, will have to spend some time later seeing if thats what trips up the duet but looks like the issue is on the duet's wifi end at a glance

                  edit: btw are you able to have a usb serial terminal connected while this is happening? could be enabling debugging for either wifi or http outputs something relevant.

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                  • Fodenundefined
                    Foden
                    last edited by Foden

                    This is typical when the connection drops
                    Picture3.png

                    when things are OK
                    Picture4.png

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                    • Vetiundefined
                      Veti
                      last edited by

                      seems like high packet loss.

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                      • Fodenundefined
                        Foden
                        last edited by

                        Pretty much, as once the Duet drops off the web interface keeps trying to reconnect

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                        • A Former User?
                          A Former User
                          last edited by

                          Maybe the Duet is running out of connections as a result of a lossy link and reconnects? But the pattern is similar in OPs capture (just a fraction of mangled packets).

                          Debugging the wifi or just improving the signal quality is the lowest hanging fruit as i see it.

                          Fodenundefined 1 Reply Last reply Reply Quote 0
                          • jens55undefined
                            jens55
                            last edited by

                            One of my tests when I had these issues was to put an access point right next to the Duet - didn't make a difference. Signal levels also seemed good (around -60dbm). At the same time I was having connection issues, a pi zero W with a camera that watches my printer did not have any connection issues.
                            Of course this was only my situation at the time (and I did not run wireshark) and so might be completely unrelated.

                            BoAundefined 1 Reply Last reply Reply Quote 0
                            • BoAundefined
                              BoA @jens55
                              last edited by

                              @jens55 You had -60 dbm with AP next to the duet? Would be on the low side then.

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                              • A Former User?
                                A Former User
                                last edited by

                                There is such a thing as too close when it comes to radio stuff.

                                But given its not a common issue I'm more inclined to think its triggered by environment or setup. The more info we can gather the easier it would be for devs to pinpoint and fix

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                                • jens55undefined
                                  jens55
                                  last edited by

                                  Sorry, to clarify, the (around) -60 dbm was the normal setup and not with the access point right next to the printer.

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                                  • Fodenundefined
                                    Foden @A Former User
                                    last edited by Foden

                                    @bearer Only thing having issues is my Duet, everything else Wi-Fi related is fine. I have a wireless camera on the printer using the same SSID and it's OK. Definitely the Duet, likely the wifi module as Phaedrux suggested.

                                    Nothing changed on the network environment and life was hunky dory until firmware and Duet web interface upgrade. If i get chance over the weekend I will look to go back to an earlier setup

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                                    • mrehorstdmdundefined
                                      mrehorstdmd
                                      last edited by

                                      I couldn't roll back to the old firmware, but I put my machine in AP mode and found that it does not drop the connection like it does in client mode. It does do something weird every hour- I get messages about a possible virus attack on the console. Here's the console text including results of M122:

                                      11/22/2020, 6:13:42 PM: Connected to 192.168.0.254
                                      11/22/2020, 6:14:07 PM: M32 "0:/gcodes/11-22-20-001.gcode": File 0:/gcodes/11-22-20-001.gcode selected for printing
                                      11/22/2020, 6:14:42 PM: Connection interrupted, attempting to reconnect...: Network error
                                      11/22/2020, 6:15:18 PM: Connection established
                                      11/22/2020, 6:21:26 PM: : Finished printing file 0:/gcodes/11-22-20-001.gcode, print time was 0h 7m
                                      11/22/2020, 6:35:53 PM: : Warning: IP 192.168.0.154 requested file 'rootr1/ME4wTDBKMEgwR...' from HTTP server, possibly a virus attack
                                      Warning: IP 192.168.0.154 requested file 'rootr3/ME8wTTBLMEkwR...' from HTTP server, possibly a virus attack
                                      Warning: IP 192.168.0.154 requested file 'gsextendcodesignsha2...' from HTTP server, possibly a virus attack
                                      Warning: IP 192.168.0.154 requested file 'gstimestampingsha2g2...' from HTTP server, possibly a virus attack
                                      11/22/2020, 7:36:13 PM: : Warning: IP 192.168.0.154 requested file 'rootr1/ME4wTDBKMEgwR...' from HTTP server, possibly a virus attack
                                      Warning: IP 192.168.0.154 requested file 'rootr3/ME8wTTBLMEkwR...' from HTTP server, possibly a virus attack
                                      Warning: IP 192.168.0.154 requested file 'gsextendcodesignsha2...' from HTTP server, possibly a virus attack
                                      Warning: IP 192.168.0.154 requested file 'gstimestampingsha2g2...' from HTTP server, possibly a virus attack
                                      11/22/2020, 7:58:32 PM: M32 "0:/gcodes/11-19-20-002.gcode": File 0:/gcodes/11-19-20-002.gcode selected for printing
                                      11/22/2020, 8:12:02 PM: M25: Resume state saved
                                      11/22/2020, 8:12:07 PM: : Printing paused at X600.0 Y990.0 Z0.0
                                      11/22/2020, 8:13:13 PM: M0 H1: Cancelled printing file 0:/gcodes/11-19-20-002.gcode, print time was 0h 13m
                                      11/22/2020, 8:13:28 PM: m84
                                      11/22/2020, 8:21:47 PM: M32 "0:/gcodes/test03.gcode": File 0:/gcodes/test03.gcode selected for printing
                                      11/22/2020, 8:25:24 PM: M122: === Diagnostics ===
                                      RepRapFirmware for Duet 2 WiFi/Ethernet version 3.1.1 running on Duet WiFi 1.02 or later
                                      Board ID: 08DGM-917DA-G4MSJ-6JTF2-3SD6J-KTNHA
                                      Used output buffers: 3 of 24 (13 max)
                                      === RTOS ===
                                      Static ram: 27980
                                      Dynamic ram: 92564 of which 932 recycled
                                      Exception stack ram used: 544
                                      Never used ram: 9052
                                      Tasks: NETWORK(ready,412) HEAT(blocked,1456) MAIN(running,1732) IDLE(ready,80)
                                      Owned mutexes: WiFi(NETWORK)
                                      === Platform ===
                                      Last reset 02:14:41 ago, cause: software
                                      Last software reset time unknown, reason: User, spinning module GCodes, available RAM 9292 bytes (slot 3)
                                      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0xffffffff Task MAIN
                                      Error status: 0
                                      MCU temperature: min 33.5, current 39.4, max 39.6
                                      Supply voltage: min 24.1, current 24.3, max 24.6, under voltage events: 0, over voltage events: 0, power good: yes
                                      Driver 0: standstill, SG min/max not available
                                      Driver 1: standstill, SG min/max not available
                                      Driver 2: standstill, SG min/max not available
                                      Driver 3: standstill, SG min/max not available
                                      Driver 4: standstill, SG min/max not available
                                      Date/time: 2020-11-22 20:25:23
                                      Cache data hit count 4294967295
                                      Slowest loop: 266.72ms; fastest: 0.13ms
                                      I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                                      === Storage ===
                                      Free file entries: 9
                                      SD card 0 detected, interface speed: 20.0MBytes/sec
                                      SD card longest read time 2.7ms, write time 104.3ms, max retries 0
                                      === Move ===
                                      Hiccups: 2101(0), FreeDm: 167, MinFreeDm: 159, MaxWait: 5826231ms
                                      Bed compensation in use: none, comp offset 0.000
                                      === MainDDARing ===
                                      Scheduled moves: 233, completed moves: 224, StepErrors: 0, LaErrors: 0, Underruns: 0, 0  CDDA state: 3
                                      === AuxDDARing ===
                                      Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0  CDDA state: -1
                                      === Heat ===
                                      Bed heaters = -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                                      === GCodes ===
                                      Segments left: 1
                                      Movement lock held by null
                                      HTTP is idle in state(s) 0
                                      Telnet is idle in state(s) 0
                                      File is doing "G01 X2.673 Y859.133" in state(s) 0
                                      USB is idle in state(s) 0
                                      Aux is idle in state(s) 0
                                      Trigger is idle in state(s) 0
                                      Queue is idle in state(s) 0
                                      Daemon is idle in state(s) 0
                                      Autopause is idle in state(s) 0
                                      Code queue is empty.
                                      === Network ===
                                      Slowest loop: 209.83ms; fastest: 0.00ms
                                      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
                                      HTTP sessions: 1 of 8
                                      - WiFi -
                                      Network state is active
                                      WiFi module is providing access point 
                                      Failed messages: pending 0, notready 81, noresp 1
                                      WiFi firmware version 1.23
                                      WiFi MAC address ee:fa:bc:01:df:36
                                      WiFi Vcc 3.35, reset reason Exception
                                      WiFi flash size 4194304, free heap 24728
                                      WiFi IP address 192.168.0.254
                                      Connected clients 1
                                      Socket states: 0 0 0 0 0 0 0 0
                                      11/22/2020, 8:36:33 PM: : Warning: IP 192.168.0.154 requested file 'rootr1/ME4wTDBKMEgwR...' from HTTP server, possibly a virus attack
                                      Warning: IP 192.168.0.154 requested file 'rootr3/ME8wTTBLMEkwR...' from HTTP server, possibly a virus attack
                                      Warning: IP 192.168.0.154 requested file 'gsextendcodesignsha2...' from HTTP server, possibly a virus attack
                                      Warning: IP 192.168.0.154 requested file 'gstimestampingsha2g2...' from HTTP server, possibly a virus attack
                                      
                                      

                                      I was also running wireshark and grabbed all the traffic for about 5 minutes. I stopped capture shortly after the last "virus attack" messages were generated.

                                      https://drmrehorst.blogspot.com/

                                      A Former User? Phaedruxundefined 2 Replies Last reply Reply Quote 0
                                      • Phaedruxundefined
                                        Phaedrux Moderator
                                        last edited by Phaedrux

                                        @mrehorstdmd
                                        Do you have any anti virus software on your PC?

                                        https://forum.duet3d.com/topic/18054/virus-warning-message/2?_=1606098311359

                                        Z-Bot CoreXY Build | Thingiverse Profile

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                                        • A Former User?
                                          A Former User @mrehorstdmd
                                          last edited by

                                          @mrehorstdmd what is the 192.168.0.154 host? it certainly seems like its got some sort of malware looking for exploits

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                                          • mrehorstdmdundefined
                                            mrehorstdmd
                                            last edited by

                                            192.168.0.154 is the laptop that is connected to the Duet. Windows defender and Malwarebytes didn't find anything.

                                            https://drmrehorst.blogspot.com/

                                            Phaedruxundefined 1 Reply Last reply Reply Quote 0
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