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    Duet2 Wifi Update worked - for a short while

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    Duet Hardware and wiring
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    • peterfrostaundefined
      peterfrosta @Veti
      last edited by

      @Veti ok thx.

      Any idea how to get a connection between duet and pc or how i got the firmware deleted??

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      • Vetiundefined
        Veti
        last edited by

        try different usb cables and different usb ports until you get a connection

        peterfrostaundefined 1 Reply Last reply Reply Quote 0
        • Phil Maddoxundefined
          Phil Maddox
          last edited by

          One thing i noticed in your picture is the connector for the paneldue on the Duet wifi On my board the green cable is nearest the wifi module. of course this also depends how the plug is populated at the panel due end as well. It may be worth investigating to double check the connections are correct.
          Good luck
          duet wifi panel due connect.jpg

          peterfrostaundefined 1 Reply Last reply Reply Quote 0
          • Phaedruxundefined
            Phaedrux Moderator @peterfrosta
            last edited by

            @peterfrosta said in Duet2 Wifi Update worked - for a short while:

            i get no usb connection and eraseing firmware seems not working (Diag LED stay on)

            Does anything show up in device manager? Does the computer make a new device connected chime?

            Z-Bot CoreXY Build | Thingiverse Profile

            peterfrostaundefined 1 Reply Last reply Reply Quote 0
            • peterfrostaundefined
              peterfrosta @Phaedrux
              last edited by

              @Phaedrux no, nothing. no sound, no icon in the device manager.
              in former times it worked well.

              in the meanwhile i could borrow one new duet2wifi from a friend. this connect immediately by usb.

              i am allowed to use it for the next weeks.
              I think my duet is broken but maybe still in warrenty.
              I will contect duet3d.

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              • peterfrostaundefined
                peterfrosta @Veti
                last edited by peterfrosta

                @Veti said in Duet2 Wifi Update worked - for a short while:

                try different usb cables and different usb ports until you get a connection

                i did. tried different usb cables and different usb ports until you get a connection
                i tried a lot cable and all cable worked with USB-Stick and with the new (borrowed) Duet2Wifi.
                In former times some of this cable worked with my "broken" Duet2Wifi.

                peterfrostaundefined 1 Reply Last reply Reply Quote 0
                • peterfrostaundefined
                  peterfrosta @Phil Maddox
                  last edited by

                  @Phil-Maddox sharp view 😉

                  the panel has always worked well and i cant plug it the wrong way.

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                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    When and where did you purchase the Duet?

                    Z-Bot CoreXY Build | Thingiverse Profile

                    peterfrostaundefined 1 Reply Last reply Reply Quote 0
                    • peterfrostaundefined
                      peterfrosta @Phaedrux
                      last edited by

                      @Phaedrux directly from duet3d on 5th November 2019

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                      • peterfrostaundefined
                        peterfrosta @peterfrosta
                        last edited by

                        @peterfrosta said in Duet2 Wifi Update worked - for a short while:

                        @Veti said in Duet2 Wifi Update worked - for a short while:

                        try different usb cables and different usb ports until you get a connection

                        i did. tried different usb cables and different usb ports until you get a connection
                        i tried a lot cable and all cable worked with USB-Stick and with the new (borrowed) Duet2Wifi.
                        In former times some of this cable worked with my "broken" Duet2Wifi.

                        aargh.. cant edit this.. the first line after "id did." should be deleted... embarrassing

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                        • Phaedruxundefined
                          Phaedrux Moderator
                          last edited by

                          Well the fact that the diag LED stays lit and nothing shows up over USB at all isn't a great sign. Swapping in a known good board proves that your wiring and setup is fine.

                          I suppose it's possible that the USB port is damaged and the firmware has been erased. So nothing will work until firmware has been flashed but the firmware can't be flashed without a working USB port. Do you see any damage to the USB port?

                          Or something else like the CPU has fried.

                          Do you see any other damaged chips on the board? Can you post some clear well lit close up photos of the top side of the board?

                          You're out of the official 6 month warranty, but you can try contacting roland@duet3d.com and inquiring about obtaining a refurbished board on exchange at a reduced cost.

                          Z-Bot CoreXY Build | Thingiverse Profile

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                          • A Former User?
                            A Former User
                            last edited by

                            Refurbished is definitively safer; if we can with some degree of confidence tell from pictures what the problem is https://forum.duet3d.com/topic/13875/community-repairs/ might be a cheaper option if you happen to be near one of the users on that list (but without know what's wrong, the part cost might be substantial)

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