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    Duet2 Wifi Update worked - for a short while

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    Duet Hardware and wiring
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    • Phil Maddoxundefined
      Phil Maddox
      last edited by

      One thing i noticed in your picture is the connector for the paneldue on the Duet wifi On my board the green cable is nearest the wifi module. of course this also depends how the plug is populated at the panel due end as well. It may be worth investigating to double check the connections are correct.
      Good luck
      duet wifi panel due connect.jpg

      peterfrostaundefined 1 Reply Last reply Reply Quote 0
      • Phaedruxundefined
        Phaedrux Moderator @peterfrosta
        last edited by

        @peterfrosta said in Duet2 Wifi Update worked - for a short while:

        i get no usb connection and eraseing firmware seems not working (Diag LED stay on)

        Does anything show up in device manager? Does the computer make a new device connected chime?

        Z-Bot CoreXY Build | Thingiverse Profile

        peterfrostaundefined 1 Reply Last reply Reply Quote 0
        • peterfrostaundefined
          peterfrosta @Phaedrux
          last edited by

          @Phaedrux no, nothing. no sound, no icon in the device manager.
          in former times it worked well.

          in the meanwhile i could borrow one new duet2wifi from a friend. this connect immediately by usb.

          i am allowed to use it for the next weeks.
          I think my duet is broken but maybe still in warrenty.
          I will contect duet3d.

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          • peterfrostaundefined
            peterfrosta @Veti
            last edited by peterfrosta

            @Veti said in Duet2 Wifi Update worked - for a short while:

            try different usb cables and different usb ports until you get a connection

            i did. tried different usb cables and different usb ports until you get a connection
            i tried a lot cable and all cable worked with USB-Stick and with the new (borrowed) Duet2Wifi.
            In former times some of this cable worked with my "broken" Duet2Wifi.

            peterfrostaundefined 1 Reply Last reply Reply Quote 0
            • peterfrostaundefined
              peterfrosta @Phil Maddox
              last edited by

              @Phil-Maddox sharp view 😉

              the panel has always worked well and i cant plug it the wrong way.

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                When and where did you purchase the Duet?

                Z-Bot CoreXY Build | Thingiverse Profile

                peterfrostaundefined 1 Reply Last reply Reply Quote 0
                • peterfrostaundefined
                  peterfrosta @Phaedrux
                  last edited by

                  @Phaedrux directly from duet3d on 5th November 2019

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                  • peterfrostaundefined
                    peterfrosta @peterfrosta
                    last edited by

                    @peterfrosta said in Duet2 Wifi Update worked - for a short while:

                    @Veti said in Duet2 Wifi Update worked - for a short while:

                    try different usb cables and different usb ports until you get a connection

                    i did. tried different usb cables and different usb ports until you get a connection
                    i tried a lot cable and all cable worked with USB-Stick and with the new (borrowed) Duet2Wifi.
                    In former times some of this cable worked with my "broken" Duet2Wifi.

                    aargh.. cant edit this.. the first line after "id did." should be deleted... embarrassing

                    1 Reply Last reply Reply Quote 0
                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by

                      Well the fact that the diag LED stays lit and nothing shows up over USB at all isn't a great sign. Swapping in a known good board proves that your wiring and setup is fine.

                      I suppose it's possible that the USB port is damaged and the firmware has been erased. So nothing will work until firmware has been flashed but the firmware can't be flashed without a working USB port. Do you see any damage to the USB port?

                      Or something else like the CPU has fried.

                      Do you see any other damaged chips on the board? Can you post some clear well lit close up photos of the top side of the board?

                      You're out of the official 6 month warranty, but you can try contacting roland@duet3d.com and inquiring about obtaining a refurbished board on exchange at a reduced cost.

                      Z-Bot CoreXY Build | Thingiverse Profile

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                      • A Former User?
                        A Former User
                        last edited by

                        Refurbished is definitively safer; if we can with some degree of confidence tell from pictures what the problem is https://forum.duet3d.com/topic/13875/community-repairs/ might be a cheaper option if you happen to be near one of the users on that list (but without know what's wrong, the part cost might be substantial)

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