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Mini 5+ Wifi connection unstable

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  • undefined
    oc_geek @dc42
    last edited by oc_geek 15 Jun 2021, 10:29

    @dc42

    @dc42 said in Mini 5+ Wifi connection unstable:

    @oc_geek have you tried going to Settings/Machine specific/General in DWC and increasing "Number of maximum AJAX retries" above its default value of 2 ?

    Will try that suggestion. Now i set it to 4

    Unless you are aware of an issue on the card Wifi on a specific channel (which i'm not) this ain't that problem

    We have some evidence that low channel numbers (typically 1) are sometimes problematic. What works best also depends on what other devices use the 2.4GHz band, e.g. cordless phones and leaky microwave ovens.

    That is ruled out (not using those spectrum areas)

    How have you positioned the antenna of the Duet?

    external to the printer

    377bb679-ff08-4fad-80fb-83e096468f50-image.png

    ... folks we run in circles this way

    It IS NOT a wifi issue.
    Files trasfers are VERY fast
    Is is something else related to the idle state

    undefined 1 Reply Last reply 15 Jun 2021, 10:31 Reply Quote 0
    • undefined
      Diamondback @oc_geek
      last edited by 15 Jun 2021, 10:31

      @oc_geek That doesn't mean it can't be something external... Could be a broken appliance, could be some phone that got recently updated, could be a rogue device etc.
      Could also be a bad WiFi firmware on the Duet, but that's certainly not the only option.

      undefined undefined 2 Replies Last reply 15 Jun 2021, 10:45 Reply Quote 0
      • undefined
        oc_geek @dc42
        last edited by oc_geek 15 Jun 2021, 10:43

        @droftarts said in Mini 5+ Wifi connection unstable:

        Can you also post the response to M122?

        Mine was already attached in the original post

        A wireshark trace will help, because it will show which end is causing the disconnections, and give us somewhere to start investigating. As we’re not experiencing these issues in our testing or setups, we’re reliant on users to do this. A directionless investigation will frustrate everyone.

        Will try that as well... but i'm already guessing where it is happening...don't we ?

        undefined 1 Reply Last reply 15 Jun 2021, 10:47 Reply Quote 0
        • undefined
          oc_geek @Diamondback
          last edited by 15 Jun 2021, 10:45

          @diamondback said in Mini 5+ Wifi connection unstable:

          @oc_geek That doesn't mean it can't be something external... Could be a broken appliance, could be some phone that got recently updated, could be a rogue device etc.
          Could also be a bad WiFi firmware on the Duet, but that's certainly not the only option.

          Sorry pale but after 3 replaced cards and this beeing the only device on my wireleass having issues....yes it is the only option

          1 Reply Last reply Reply Quote 0
          • undefined
            chrishamm administrators @Diamondback
            last edited by 15 Jun 2021, 10:46

            @diamondback @oc_geek I've always used my WiFi Duets with a FritzBox 6490 and I haven't seen any connection drops yet. Do you have your PC connected via Ethernet and do the same problems occur when DWC is connected from a different device (cell phone or tablet)? Does M122 report an increasing number of reconnects? If the number of reconnects remains 0, please try to connect to your Duet from a private browsing window to rule out potential interference from third-party addons.

            If none of these points help, we'll need a Wireshark dump that contains the traffic between your PC and Duet. That should help us figure out what's going on.

            Duet software engineer

            undefined 1 Reply Last reply 15 Jun 2021, 11:04 Reply Quote 0
            • undefined
              droftarts administrators @oc_geek
              last edited by 15 Jun 2021, 10:47

              @oc_geek said in Mini 5+ Wifi connection unstable:

              @droftarts said in Mini 5+ Wifi connection unstable:

              @diamondback judging by the graph, you and @oc_geek appear to be using the same router? What is it? Can you also post the response to M122?

              Mine was already attached in the original post

              Yes, your M122 was. I was asking what router you had, as it appears to be the same as @Diamondback, judging by the graphic.

              Ian

              Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

              undefined 1 Reply Last reply 15 Jun 2021, 10:59 Reply Quote 0
              • undefined
                oc_geek @droftarts
                last edited by 15 Jun 2021, 10:59

                @droftarts said in Mini 5+ Wifi connection unstable:

                I was asking what router you had

                this

                35387b68-3251-433d-b959-e157f7477c00-image.png

                1 Reply Last reply Reply Quote 0
                • undefined
                  Diamondback @chrishamm
                  last edited by 15 Jun 2021, 11:04

                  @chrishamm PC is connected to router via Ethernet, yes. When the issue starts appearing again I will try the things you mentioned.
                  Thanks for the help πŸ™‚

                  1 Reply Last reply Reply Quote 0
                  • undefined
                    oc_geek @droftarts
                    last edited by oc_geek 15 Jun 2021, 11:07

                    @droftarts said in Mini 5+ Wifi connection unstable:
                    @chrishamm

                    A wireshark trace will help, because it will show which end is causing the disconnections, and give us somewhere to start investigating

                    Something like this when the event occurs is what you are looking for ?
                    (had to rename the file cse does not allow to upload otherwise, just remove .gcode extension....)

                    WS Capture test

                    undefined 1 Reply Last reply 15 Jun 2021, 14:07 Reply Quote 0
                    • undefined
                      tomasf
                      last edited by 15 Jun 2021, 12:06

                      I've always had unstable Wi-Fi with Duet, ever since my first Duet Wifi, regardless of where I put the printer relative to the router and with different channels, router brands, etc. Then I switched to using an SBC and let the Raspberry Pi handle the Wi-Fi connection and it's been rock solid ever since.

                      undefined 1 Reply Last reply 15 Jun 2021, 12:42 Reply Quote 0
                      • undefined
                        oc_geek @tomasf
                        last edited by 15 Jun 2021, 12:42

                        @tomasf yeah which again pinpoints the issue... i only though too late that i shall have opted for the ETH variant and use an access point with GE port...and issue solved.

                        1 Reply Last reply Reply Quote 0
                        • undefined
                          chrishamm administrators @oc_geek
                          last edited by 15 Jun 2021, 14:07

                          @oc_geek Thanks for the Wireshark dump but it looks good, I cannot see any connection drops between your PC and the Duet in there. No timeouts, no resets, nothing.

                          How do you connect to your Duet, do you enter <hostname>.local or just <hostname> in your browser? If it's one of these two, please connect via the IPv4 address instead and check if that improves things. You can send M552 over DWC to get it.

                          Duet software engineer

                          undefined 1 Reply Last reply 15 Jun 2021, 14:22 Reply Quote 0
                          • undefined
                            oc_geek @chrishamm
                            last edited by 15 Jun 2021, 14:22

                            @chrishamm said in Mini 5+ Wifi connection unstable:

                            @oc_geek Thanks for the Wireshark dump but it looks good, I cannot see any connection drops between your PC and the Duet in there. No timeouts, no resets, nothing.

                            How do you connect to your Duet, do you enter <hostname>.local or just <hostname> in your browser? If it's one of these two, please connect via the IPv4 address instead and check if that improves things. You can send M552 over DWC to get it.

                            Yeah you see nothing because as i wrote that was a sample example.... taken when the issue wasn't there

                            Connecting via IP or hostname has zero influence whatsoever

                            1 Reply Last reply Reply Quote 0
                            • undefined
                              oc_geek @dc42
                              last edited by oc_geek 16 Jun 2021, 07:34

                              @dc42 said in Mini 5+ Wifi connection unstable:

                              have you tried going to Settings/Machine specific/General in DWC and increasing "Number of maximum AJAX retries" above its default value of 2 ?

                              I've set it to 4 yesterday
                              so far it seems to hold ; after the night print in the morning i've not found disconnects/reconnects yet... (touching wood)
                              I'll let you know if the issue comes up again
                              Thanks for the advice

                              undefined undefined 2 Replies Last reply 16 Jun 2021, 11:19 Reply Quote 0
                              • undefined
                                Michael Hathaway @oc_geek
                                last edited by 16 Jun 2021, 11:19

                                Not to state the obvious, but why not just run a Mini 5+ ethernet board? Just add a access point or wireless router to the network and you will have wireless control without the dropouts. I run my printers from both PC and my phone/tablet. πŸ€”

                                Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
                                www.MatterHackers.com - https://discord.gg/Ked7GREqux

                                undefined 1 Reply Last reply 16 Jun 2021, 11:45 Reply Quote 0
                                • undefined
                                  chrishamm administrators @Michael Hathaway
                                  last edited by 16 Jun 2021, 11:45

                                  @tinken Either way there should be no connection issues. But since we cannot reproduce them on our own, we will need valid Wireshark captures from affected users where drop-outs can be seen before we can start further investigations.

                                  Duet software engineer

                                  undefined undefined 2 Replies Last reply 16 Jun 2021, 11:48 Reply Quote 0
                                  • undefined
                                    dc42 administrators @chrishamm
                                    last edited by 16 Jun 2021, 11:48

                                    If it mainly happens overnight, it could be related to the PC going to sleep.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                                    undefined 1 Reply Last reply 16 Jun 2021, 11:55 Reply Quote 1
                                    • undefined
                                      Michael Hathaway @dc42
                                      last edited by 16 Jun 2021, 11:55

                                      Sounds like powersaving mode is active on the PC or other gui device.

                                      Cut me, I bleed Duet3D. 😳 And I love the people here. 😍😍😍
                                      www.MatterHackers.com - https://discord.gg/Ked7GREqux

                                      undefined 1 Reply Last reply 16 Jun 2021, 15:54 Reply Quote 1
                                      • undefined
                                        stuartofmt @Michael Hathaway
                                        last edited by 16 Jun 2021, 15:54

                                        This post is deleted!
                                        1 Reply Last reply Reply Quote 0
                                        • undefined
                                          stuartofmt
                                          last edited by 16 Jun 2021, 15:54

                                          Throwing this out there as I have wrestled with similar symptoms (but in a different context not related to Duet). It was a real struggle to pin down (until it was). Please just take this as a "check the box" comment:

                                          1. Is your router / modem on a scheduled reboot (at night?) ?
                                          2. Does your router provide dynamic channel selection between reboots ?
                                          1 Reply Last reply Reply Quote 0
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