Printer cant be connected anymore
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Hi all,
I have a Duet 2 Ethernet with latest FW Release Versions (3.3).
I printed a lot last weeks without any issues and have never changed anything in this time.I startet a print as usual over the web interface. However it did not started the print directly, i got the info that he reconected. So I pushed the restart print in the jobs page and the webclient went offline.
the printer itself did nothing. Everything looked fine / no index light showed diffrent / Endstops are still working f.ex.
Also the Ethernet Index lights at the Ethernet connector showed some traffic / green light blinking.I then reflashed the SD card with a save file. Did not worked. I then checked with an older FW version, still nothing. I then connected the Board via usb with my pc (only powered by usb). Even tho my pc did recognize the board correctly in the device manager YAT Tool wasnt able to talk with the board.
Has anyone any idea what I can do?
Thanks a lot for your help and inputs!
Greetings
Joe -
I already solved my issue:
I reinstalled the pc driver - restarted the pc.
After that I was able to connect the printer via YAT.
I then disabled networking with M552 S0 and restartet it again M552 S1 Pxx(your adress)xxAfter this I was able to reach the printer again via web.
I still have no idea why this error occurred, but now i was also able to start the print without any issue. (However i reuploaded the gcode file for it just to be sure)
Does anyone have an idea what the issue of the printer could have been? / Do i need to be careful or can i still trust the machine?
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@humblejoe without more information on what caused the networking drop its not possible to say if this was a on off or a larger problem. if it happens again try connecting with YAT and send M122.
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Hi Tony,
today it happend again. I turned on my printer as usual and the BLTouch and all the lights started as usual. However I was not able to connect the printer via network adress (and I checked my network settings & status - was not the problem)
So I connected the printer via USB (and only powered via usb-pc connection) and sended M122 in YAT.Result:
=== Diagnostics ===<LF>RepRapFirmware for Duet 2 WiFi/Ethernet version 3.3 (2021-06-15 21:44:54) running on Duet Ethernet 1.02 or later<LF>Board ID: 08DGM-917NK-F2MSW-6JKF2-3SN6K-1G6NG<LF>Used output buffers: 1 of 24 (2 max)<LF>=== RTOS ===<LF>Static ram: 23876<LF>Dynamic ram: 74416 of which 0 recycled<LF>Never used RAM 16124, free system stack 193 words<LF>Tasks: NETWORK(ready,13.4%,549) HEAT(delaying,0.0%,278) Move(notifyWait,0.1%,340) MAIN(running,86.4%,467) IDLE(ready,0.1%,29), total 100.0%<LF>Owned mutexes: USB(MAIN)<LF>=== Platform ===<LF>Last reset 00:11:13 ago, cause: power up<LF>Last software reset at 2021-11-15 22:30, reason: User, GCodes spinning, available RAM 16124, slot 1<LF>Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a<LF>Error status: 0x00<LF>Step timer max interval 0<LF>MCU temperature: min 14.6, current 19.3, max 19.8<LF>Supply voltage: min 0.4, current 1.7, max 1.7, under voltage events: 0, over voltage events: 0, power good: no<LF>Heap O[Warning: Maximal number of characters per line exceeded! Check the line break settings in Terminal > Settings > Text or increase the limit in Terminal > Settings > Advanced.](Ethernet was not plugged in while i connected the Duet to the pc via usb. There was only the USB connection - if this makes any diffrence)
Does anyone know why I get these issues now?
Edit:
I now also tested with Ethernet connected. But it did not work.
So I tryed restarting the ethernet again as I did last time. However it did not work at all.M552 S0 Network stopped<LF>ok<LF> M552 S1 P192.168.0.254 ok<LF>Network running, IP address = 192.168.0.254<LF> M115 FIRMWARE_NAME: RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 3.3 ELECTRONICS: Duet Ethernet 1.02 or later FIRMWARE_DATE: 2021-06-15 21:45:03<LF>ok<LF> M552 Network is enabled, configured IP address: 192.168.0.254, actual IP address: 192.168.0.254<LF>ok<LF>Even tho it says network is running - it is not reachable over web.
Ethernet LEDs are showing that cable connection is there. BTW I also switched the Ethernet Cable with one I know that it works. -
undefined humbleJoe marked this topic as a question
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In YAT can you change the line ending settings so that we can see the full M122 report?
Can you try pinging the IP address of the Duet?
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sure
M122 === Diagnostics === RepRapFirmware for Duet 2 WiFi/Ethernet version 3.3 (2021-06-15 21:44:54) running on Duet Ethernet 1.02 or later Board ID: 08DGM-917NK-F2MSW-6JKF2-3SN6K-1G6NG Used output buffers: 1 of 24 (3 max) === RTOS === Static ram: 23876 Dynamic ram: 74416 of which 0 recycled Never used RAM 16124, free system stack 193 words Tasks: NETWORK(ready,23.7%,464) HEAT(delaying,0.0%,278) Move(notifyWait,0.1%,340) MAIN(running,76.2%,467) IDLE(ready,0.0%,29), total 100.0% Owned mutexes: USB(MAIN) === Platform === Last reset 01:04:35 ago, cause: power up Last software reset at 2021-11-15 22:30, reason: User, GCodes spinning, available RAM 16124, slot 1 Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a Error status: 0x00 Step timer max interval 0 MCU temperature: min 18.0, current 21.1, max 21.6 Supply voltage: min 1.3, current 1.7, max 1.7, under voltage events: 0, over voltage events: 0, power good: no Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0 Driver 0: position 0, ok, SG min/max not available Driver 1: position 0, ok, SG min/max not available Driver 2: position 0, ok, SG min/max not available Driver 3: position 0, ok, SG min/max not available Driver 4: position 0, ok, SG min/max not available Driver 5: position 0 Driver 6: position 0 Driver 7: position 0 Driver 8: position 0 Driver 9: position 0 Driver 10: position 0 Driver 11: position 0 Date/time: 1970-01-01 00:00:00 Cache data hit count 4294967295 Slowest loop: 5.28ms; fastest: 0.13ms I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0 === Storage === Free file entries: 10 SD card 0 detected, interface speed: 20.0MBytes/sec SD card longest read time 3.1ms, write time 0.0ms, max retries 0 === Move === DMs created 83, maxWait 0ms, bed compensation in use: none, comp offset 0.000 === MainDDARing === Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1 === AuxDDARing === Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1 === Heat === Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1 -1 -1 === GCodes === Segments left: 0 Movement lock held by null HTTP is idle in state(s) 0 Telnet is idle in state(s) 0 File is idle in state(s) 0 USB is ready with "M122" in state(s) 0 Aux is idle in state(s) 0 Trigger is idle in state(s) 0 Queue is idle in state(s) 0 LCD is idle in state(s) 0 Daemon is idle in state(s) 0 Autopause is idle in state(s) 0 Code queue is empty. === Network === Slowest loop: 0.47ms; fastest: 0.01ms Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions HTTP sessions: 0 of 8 Interface state active, link 100Mbps full duplex ok M552 Network is enabled, configured IP address: 192.168.0.254, actual IP address: 192.168.0.254 ok
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I don't speak German, but it seems like it's pinging the address correctly?
Let's try replacing the DWC files on the SD card. Or in fact, if you have another SD card to try, please try that as well. Copy over the contents of your existing card and then refresh the DWC files in the /www folder with the files from this zip file.
https://github.com/Duet3D/RepRapFirmware/releases/download/3.3/DuetWebControl-SD.zip
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Well the ping was correct.
I did changed the SD Card and also overwrote the www folder with a new build.
I also changed the IP address in the config and testet that. But nothing changed.
Still not able to reach the webclient, but ping and everything else looks fine. -
Can you try reaching it from a different computer/browser?
When connected to USB terminal can you send M20 P"/www/" to see if it will read back the contents of the DWC files folder.
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Note that 192.168.0.254 (or 1.254) are default address for some internet / ethernet devices.
Try a different ethernet address & see if that works differently, eg. 0.230
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well I already did tested that - and I am also my own network admin so I checked in my network settings the IPs, and I also tryed to give the MAC address a fixed IP from my network and writing "M552 S1 P0.0.0.0 " in the config.g file however it did not worked at all. I was not able to even find the printer in my own (ethernet) network.
My guess now would be that I eather have a hardware Issue with the network controller section or I might have some issues with the soft/firmware sigth. However I doubt that it is software related - because of the fact that it randomly stopped working without any external influence.
I am open for some other inputs.
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When and where did you purchase your Duet Ethernet?
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@phaedrux
I bought it in 05/2020 from the german duet seller Dold Mechatronik. -
@phaedrux said in Printer cant be connected anymore:
When connected to USB terminal can you send M20 P"/www/" to see if it will read back the contents of the DWC files folder.
@humbleJoe can you try this suggestion please
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Sure
this is what i got as feedback:
M20 P"/www/" Begin file list dwc.json favicon.ico.gz html404.htm language.xml.gz reprap.htm.gz css fonts js img index.html.gz manifest.json.gz precache-manifest.a4ab8f573fcc203b798fa7d11eee39d5.js.gz service-worker.js.gz DuetAPI.xml Main_FW-V_2.05_DuetETH End file list ok -
That doesn't look quite right to me. Did you delete the existing /www/ folder before replacing the contents with the zip file I linked previously?
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@phaedrux
I thought I did - but it looks like i only overwrote the files with same name.....
However I now did deleated the old files first, copied in the new one and tested again. Still no connection.
Here is what I get now as feedback on M20 P"/www/" in YAT.
(BTW. I tested now multiple IP adresses, without any success
)M552 Network is enabled, configured IP address: 192.168.0.200, actual IP address: 192.168.0.200 ok M20 P"/www/" Begin file list css fonts img js DuetAPI.xml favicon.ico.gz index.html.gz manifest.json.gz precache-manifest.a4ab8f573fcc203b798fa7d11eee39d5.js.gz service-worker.js.gz End file list ok -
@humblejoe can you try reinstalling RRF 3.3. Redownload the Duet2Combinedfirmware.bin from the Releases on github and put it in the /firmware directory on the sd card (along with the IAP file if its not there already) and then use M997 from YAT.
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I did as you said and it "kind of worked".
So i am now able to get connected to the board. However when ever I make a change in the config.g file (eather by putting SD in PC or by web edit) the system will not be able to get connected again. (f.ex. I changed the IP adress and after that I was not able to connect to the printer (on eather IP adress.
So far I havent tested that much but I will try to soon to maybe get an idea.
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undefined humbleJoe has marked this topic as solved
