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    duet 2 wifi wifi connector fell off * warrenty request e3d *

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    Duet Hardware and wiring
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    • owling2005undefined
      owling2005
      last edited by owling2005

      as e3d have sent me here for you to try and help me the connector fell off while mounting the board into the case

      alt text

      • Reply for jay as I cant find the reply button * this is the best photo I can produce its off my phone I have no other way to take a photo
      jay_s_ukundefined 1 Reply Last reply Reply Quote 0
      • jay_s_ukundefined
        jay_s_uk @owling2005
        last edited by jay_s_uk

        @owling2005 your photo is tiny. could you post a higher resolution one?

        Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

        1 Reply Last reply Reply Quote 0
        • owling2005undefined
          owling2005
          last edited by

          @owling2005 said in duet 2 wifi wifi connector fell off * warrenty request e3d *:

          Reply for jay as I cant find the reply button * this is the best photo I can produce its off my phone I have no other way to take a photo

          Reply for jay as I cant find the reply button * this is the best photo I can produce its off my phone I have no other way to take a photo

          jay_s_ukundefined 1 Reply Last reply Reply Quote 0
          • jay_s_ukundefined
            jay_s_uk @owling2005
            last edited by

            @owling2005 i think you're uploading a thumbnail rather than actual image as its very difficult to see anything
            up to @Phaedrux

            Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

            owling2005undefined 1 Reply Last reply Reply Quote 0
            • owling2005undefined
              owling2005 @jay_s_uk
              last edited by

              @jay_s_uk ![alt text](image url16868291500763124873634634459842.jpg )

              jay_s_ukundefined 1 Reply Last reply Reply Quote 0
              • jay_s_ukundefined
                jay_s_uk @owling2005
                last edited by

                @owling2005 wow, i think connector fell off is a bit of an understatement. what happened to that?

                Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

                owling2005undefined 1 Reply Last reply Reply Quote 0
                • owling2005undefined
                  owling2005 @jay_s_uk
                  last edited by

                  @jay_s_uk ur answers as good as mine

                  elmoretundefined 1 Reply Last reply Reply Quote 0
                  • elmoretundefined
                    elmoret @owling2005
                    last edited by

                    It was clearly physically damaged.... warranty is not going to cover smashing the product!

                    owling2005undefined 1 Reply Last reply Reply Quote 0
                    • owling2005undefined
                      owling2005 @elmoret
                      last edited by

                      @elmoret it wasnt physicalie damaged it looked like the connector was just glued on

                      1 Reply Last reply Reply Quote 0
                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        It was like that out of the box?

                        Z-Bot CoreXY Build | Thingiverse Profile

                        owling2005undefined 1 Reply Last reply Reply Quote 0
                        • owling2005undefined
                          owling2005 @Phaedrux
                          last edited by

                          @Phaedrux no i mounted it into my ender 5+ middle section connected all the wires turned it over and it was gone 😞 I was fuming its such a bad design these no support or anything for it

                          jay_s_ukundefined 1 Reply Last reply Reply Quote 0
                          • jay_s_ukundefined
                            jay_s_uk @owling2005
                            last edited by

                            @owling2005 sounds like you trapped the wifi antenna and ripped it off during turning the machine off.

                            Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

                            owling2005undefined 1 Reply Last reply Reply Quote 0
                            • owling2005undefined
                              owling2005 @jay_s_uk
                              last edited by

                              @jay_s_uk i made sure it was free it was just the weight of the cable cause I couldn't disconnect it because of its poor placement

                              elmoretundefined 1 Reply Last reply Reply Quote 0
                              • elmoretundefined
                                elmoret @owling2005
                                last edited by elmoret

                                The "weight of the cable" would not have caused all these scratches and smash marks on the ESP shield/housing:

                                835455ff-7d2d-4907-84eb-4dcd48098c54-image.png

                                infiniteloopundefined 1 Reply Last reply Reply Quote 1
                                • infiniteloopundefined
                                  infiniteloop @elmoret
                                  last edited by

                                  @elmoret

                                  The "weight of the cable" would not have caused all these scratches and smash marks

                                  These WiFi cables can weight quite a lot - especially if the router is more than a scratch (or two) away 😎

                                  1 Reply Last reply Reply Quote 0
                                  • A Former User?
                                    A Former User
                                    last edited by

                                    This post is deleted!
                                    1 Reply Last reply Reply Quote 0
                                    • owling2005undefined
                                      owling2005
                                      last edited by

                                      the scrathces happened after the fact as I was thinning cables for the pins for the connector and a blob of solder fell on there I do have a possible friend able to possible desolder the board but if we do that I'll go ethernet as the wifi was patchy at best board would restart but wifi would fail to connect

                                      droftartsundefined 1 Reply Last reply Reply Quote 0
                                      • droftartsundefined
                                        droftarts administrators @owling2005
                                        last edited by droftarts

                                        @owling2005 Unfortunately, damage like this is not covered by the warranty. See https://www.duet3d.com/page/warranty-policy

                                        I initially thought that there's a hole through the board, but I think it is actually just the pad has been ripped off. Unfortunately, the missing pad is the contact for the pin. See page 19 of https://www.espressif.com/sites/default/files/documentation/esp-wroom-02u_esp-wroom-02d_datasheet_en.pdf
                                        Probably the easiest repair is to replace the ESP module. They are £2.59 on Digikey: https://www.digikey.co.uk/en/products/detail/espressif-systems/ESP-WROOM-02U-N2/9381715

                                        Edit: The Duet Mini 5+ WiFi PCB is different from the Ethernet version; you can't replace the WiFi module with an Ethernet module.

                                        Ian

                                        Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                                        owling2005undefined 1 Reply Last reply Reply Quote 0
                                        • owling2005undefined
                                          owling2005 @droftarts
                                          last edited by

                                          @droftarts i have a standard duet 2 wifi i ordered the ethernet module and get a replacement wifi aswell

                                          Thanks for your kind words i wish more members were as considerate

                                          droftartsundefined 1 Reply Last reply Reply Quote 0
                                          • droftartsundefined
                                            droftarts administrators @owling2005
                                            last edited by

                                            @owling2005 said in duet 2 wifi wifi connector fell off * warrenty request e3d *:

                                            i have a standard duet 2 wifi

                                            Ah, sorry, I was looking at my Mini 5+ and forgot you had a Duet 2! It's the same ESP module on both, though. And you're right, you can change a Duet 2 WiFi to a Duet 2 Ethernet.

                                            Ian

                                            Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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