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Powerloss/reset when current exceeds 6A

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Duet Hardware and wiring
powerloss troubleshooting
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  • undefined
    TRU
    last edited by 4 Aug 2018, 16:05

    Good evening,

    Last week my printer started to get random power loses when printing.
    Today it stopped working. When I unplugged everything to Check the individuell component and connections it showed that the duet wifi board seems to reset when it trys to draw more then 5A. The resett looks like a really short powerloss.
    For example:
    switching the headbed(12V, 15A) to 60° C via the webinterface - the Status LEDs flicker and the webinterface loses connection for short time like when the plug is pulled and put back in.

    the steppers or hotendheater (12V, 5A) work alone. using them together ends in the same result as with the headbed.
    I habe double checken the psu and tried different psus, which work with my other printers.

    I have been using this duet wifi board without a changing setup for around 6 month with aprox 600h printing time.

    Thanks
    TRU

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    • undefined
      ephemeris
      last edited by ephemeris 8 Apr 2018, 17:11 4 Aug 2018, 17:07

      This is a low probability but it's important to remember the cause of problems aren't always the obvious ones. My BigBox shut down multiple times for no obvious reason and finally turned of and stayed off.

      I assumed it was the power supply. I ruled out a blown fuse and replaced the power supply, but it was still dead.

      0_1533402589178_15f6b3a9-5f43-4ec4-966e-ca6d6928ca50-image.png
      As you can see the power switch failed, melted the plastic casing, and burned the tinning off the copper wire that goes to the switch terminal blade.

      1 Reply Last reply Reply Quote 0
      • undefined
        TRU
        last edited by TRU 8 Apr 2018, 19:18 4 Aug 2018, 19:17

        The board gets power. I can measure the voltage at the hotend heater connection. The problem occurs when more components are switched on.

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        • undefined
          Phaedrux Moderator
          last edited by 4 Aug 2018, 19:30

          Do you see any visible damage to the board or connectors? Melting scorch marks? Loose fittings?

          Z-Bot CoreXY Build | Thingiverse Profile

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          • undefined
            dc42 administrators
            last edited by 4 Aug 2018, 19:50

            Check that the screws in the VIN terminal block are still tight.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • undefined
              TRU
              last edited by TRU 8 May 2018, 17:15 4 Aug 2018, 21:19

              i had to replace the Main terminal block, therefore the solderingspots are not pristine anymore.
              I did some test cycles the last hours.(each of the 4 scenarios were tested 20 times) it is always the same:

              1. Running all three steppers (homing, calibration, random moves) - no problem

              2. Heating the hotend alone - no problem

              3. Hotend with steppers - instant powerloss (short flicker of LEDs and webinterface disconnect)

              4. Activation of heatbed - always as with Hotend and steppers

              (while doing this I monitored the voltage between VIN & GND - there was no voltage drop whatsoever)

              So I can rule out a loose connection.

              undefined 1 Reply Last reply 6 Aug 2018, 07:51 Reply Quote 0
              • undefined
                dc42 administrators @TRU
                last edited by 6 Aug 2018, 07:51

                @tru said in Powerloss/reset when current exceeds 6A:

                i had to replace the Main terminal block, therefore the solderingspots are not pristine anymore.
                I did some test cycles the last hours.(each of the 4 scenarios were tested 20 times) it is always the same:

                1. Running all three steppers (homing, calibration, random moves) - no problem

                2. Heating the hotend alone - no problem

                3. Hotend with steppers - instant powerloss (short flicker of LEDs and webinterface disconnect)

                4. Activation of heatbed - always as with Hotend and steppers

                (while doing this I monitored the voltage between VIN & GND - there was no voltage drop whatsoever)

                So I can rule out a loose connection.

                It sounds extremely like a bad connection to me. Where did you measure the voltage between VIN and ground?

                Have you tried monitoring the VIN voltage reported by the Duet, when you run the stepper motors and when you heat the hot end?

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • undefined
                  TRU
                  last edited by 9 Aug 2018, 17:53

                  Good evening,

                  the duet wifi stopped working completely, so I removed the terminal block and found smoldered or burned spots beneath it and on the block itself. I have ordered a new one. Additionally I would like to check the fuses, but i cant find them or their values in the wiki.

                  Regards
                  TRU

                  undefined 1 Reply Last reply 9 Aug 2018, 18:10 Reply Quote 0
                  • undefined
                    dc42 administrators @TRU
                    last edited by 9 Aug 2018, 18:10

                    @tru said in Powerloss/reset when current exceeds 6A:

                    Additionally I would like to check the fuses, but i cant find them or their values in the wiki.

                    https://duet3d.dozuki.com/Wiki/Connector_and_spare_part_numbers

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • undefined
                      TRU
                      last edited by 18 Aug 2018, 19:05

                      Good evening,

                      I changed the terminal block and the problem is still there.
                      As soon as at least one heating device gets activated the board behaves as if the reset button has been pushed.

                      I can still print (without heatbed), when I power the hotend directly with a PSU and a mosfet (IRF520) with the signal from the E0 terminal block.

                      Is it possible to send in the board for a cost estimate/repair?

                      Regards
                      TRU

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                      • undefined
                        dc42 administrators
                        last edited by 18 Aug 2018, 21:30

                        How old is your Duet, and which country are you in?

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                        1 Reply Last reply Reply Quote 0
                        • undefined
                          TRU
                          last edited by TRU 18 Aug 2018, 22:09

                          Good evening,

                          It is a duet wifi (should be v1.03), which I bought 11 month ago at makerdise.
                          I am from germany.

                          Regards
                          TRU

                          undefined 1 Reply Last reply 19 Aug 2018, 07:38 Reply Quote 0
                          • undefined
                            dc42 administrators @TRU
                            last edited by 19 Aug 2018, 07:38

                            I have emailed you.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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