Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    CONSTANT AJAX disconnect errors

    Scheduled Pinned Locked Moved
    General Discussion
    28
    307
    54.9k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • dc42undefined
      dc42 administrators
      last edited by

      No, this issue should not affect the connection when the printer is not moving, because no step interrupts will be generated. However, I've seen it once when I homed the printer with high microstepping selected, starting with the head close to the bed so that the homing move was a long one.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

      1 Reply Last reply Reply Quote 0
      • mhackneyundefined
        mhackney
        last edited by

        Odd! I am still connected - over 90 minutes - and until I made that change I've not stayed connected for more than 10 minutes on idle since upgrading to 1.19.2. And this is without homing or anything, just starting up and letting sit.

        My 3D Printing blog: http://www.sublimelayers.com
        Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

        1 Reply Last reply Reply Quote 0
        • Jareryundefined
          Jarery
          last edited by

          M122 via usb shortly after a disconnect during a print
          MaxReps: 5, StepErrors: 0, FreeDm: 122, MinFreeDm 120, MaxWait: 246857ms, Underruns: 0, 0
          WiFi signal strength -38dBm
          Reconnections 0
          HTTP sessions: 1 of 8

          1 Reply Last reply Reply Quote 0
          • dc42undefined
            dc42 administrators
            last edited by

            That all looks good, assuming you only ran M122 once so that the MaxReps value was from the whole of the print so far. Did the Ajax error message box give the error reason as Timeout? Were you able to reconnect the web interface?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            1 Reply Last reply Reply Quote 0
            • KeeganBundefined
              KeeganB
              last edited by

              Well, I just had the printer on and connected for about 6+ hours, 4 of which were printing. I didn't have a single disconnect from DWC on my computer and was able to connect to it multiple times from my iPhone. That is a night and day difference from when I made this post, where I was getting disconnected every few minutes. I was also plugged into USB the whole time.

              The only changes I made were changing the channels on my router (the old channels were not auto, and were not defaults though) and fixing my error in my config file for the printer's name and password.

              My next "test" will be to do similar tomorrow, but with the USB unplugged.

              Artemis
              Rostock Max v2
              Orion

              1 Reply Last reply Reply Quote 0
              • mhackneyundefined
                mhackney
                last edited by

                David, here's more information and things are not improving…

                Shortly after my last post about the printer staying connected for 90 minutes, it disconnected - completely on idle. RSSI was about -81. So I installed the new wifi extender and connected Duet to it. RSSI is now -34 and stable. Every device in my office near the extender has significantly better signal. This was about 9pm yesterday.

                This morning I checked and the DWC showed still connected. I homed to verify and the printer homed. Then I immediately got a disconnect. I am completely unable to connect after an hour. In Pronterface I ran M122 and it seemed to have stopped responding after partially sending the results. Here's what I got:

                M221
                SENDING:M221
                Extrusion factor override for extruder 0: 100.0%

                M122
                SENDING:M122
                === Diagnostics ===
                Used output buffers: 32 of 32 (32 max)
                === Platform ===
                RepRapFirmware for Duet WiFi version 1.19.2 running on Duet WiFi 1.0
                Board ID: 08DAM-999TL-MQ4S8-6J9F6-3SJ6L-T4BBW
                Static ram used: 21176
                Dynamic ram used: 96168
                Recycled dynamic r

                However, the Home button still functions butafter homing and running M122 again, I get the exact same truncated results shown above. I'm going to reboot and keep an eye on it.

                My 3D Printing blog: http://www.sublimelayers.com
                Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

                1 Reply Last reply Reply Quote 0
                • mhackneyundefined
                  mhackney
                  last edited by

                  Here's the M122 after the reboot:

                  M122
                  === Diagnostics ===
                  Used output buffers: 3 of 32 (10 max)
                  === Platform ===
                  RepRapFirmware for Duet WiFi version 1.19.2 running on Duet WiFi 1.0
                  Board ID: 08DAM-999TL-MQ4S8-6J9F6-3SJ6L-T4BBW
                  Static ram used: 21176
                  Dynamic ram used: 96104
                  Recycled dynamic ram: 1504
                  Stack ram used: 1304 current, 5116 maximum
                  Never used ram: 7172
                  Last reset 00:00:22 ago, cause: software
                  Last software reset reason: User, spinning module GCodes, available RAM 6932 bytes (slot 4)
                  Software reset code 0x0003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x00400000, BFAR 0xe000ed38, SP 0xffffffff
                  Error status: 0
                  Free file entries: 10
                  SD card 0 detected, interface speed: 20.0MBytes/sec
                  SD card longest block write time: 0.0ms
                  MCU temperature: min 28.7, current 30.0, max 30.1
                  Supply voltage: min 24.5, current 24.6, max 24.9, under voltage events: 0, over voltage events: 0
                  Driver 0: stalled standstill
                  Driver 1: stalled standstill
                  Driver 2: stalled standstill
                  Driver 3: standstill
                  Driver 4: standstill
                  Date/time: 2017-09-15 09:36:48
                  Slowest main loop (seconds): 0.007894; fastest: 0.000034
                  === Move ===
                  MaxReps: 0, StepErrors: 0, FreeDm: 240, MinFreeDm 240, MaxWait: 0ms, Underruns: 0, 0
                  Scheduled moves: 0, completed moves: 0
                  Bed compensation in use: none
                  Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                  === Heat ===
                  Bed heater = 0, chamber heater = -1
                  Heater 1 is on, I-accum = 0.0
                  === GCodes ===
                  Segments left: 0
                  Stack records: 2 allocated, 0 in use
                  Movement lock held by null
                  http is idle in state(s) 0
                  telnet is idle in state(s) 0
                  file is idle in state(s) 0
                  serial is idle in state(s) 0
                  aux is idle in state(s) 0
                  daemon is idle in state(s) 0
                  queue is idle in state(s) 0
                  autopause is idle in state(s) 0
                  Code queue is empty.
                  Network state is running
                  WiFi module is connected to access point
                  WiFi firmware version 1.19.2
                  WiFi MAC address 5c:cf:7f:2b:e6:eb
                  WiFi Vcc 3.10, reset reason Turned on by main processor
                  WiFi flash size 4194304, free heap 38904
                  WiFi IP address 192.168.1.190
                  WiFi signal strength -50dBm
                  Reconnections 0
                  HTTP sessions: 1 of 8
                  Socket states: 2 0 0 0 0 0 0 0
                  Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                  My 3D Printing blog: http://www.sublimelayers.com
                  Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

                  1 Reply Last reply Reply Quote 0
                  • Jareryundefined
                    Jarery
                    last edited by

                    @dc42:

                    That all looks good, assuming you only ran M122 once so that the MaxReps value was from the whole of the print so far. Did the Ajax error message box give the error reason as Timeout? Were you able to reconnect the web interface?

                    The print was a short one, only 5 min i think, the disconnect happened at about the 2:00 min mark, I ran the M122 command via pronterface at about 2:30 mark.

                    • I do not recall the Ajax error for that one, I believe it always states the same message. I'll record it next time.
                    • Unable to reconnect via browser connect button, maybe 20 tries, then reconnected after a wireless module off/ on command (run via paneldue as a macro)

                    Edit: microsteps are at 16 with interpolation.

                    1 Reply Last reply Reply Quote 0
                    • mhackneyundefined
                      mhackney
                      last edited by

                      After rebooting Duet I started a print. It remained connected and is still connected now after about an hour. Here is the MaxReps after the print completed:

                      MaxReps: 6, StepErrors: 0, FreeDm: 240, MinFreeDm 120, MaxWait: 10979ms, Underruns: 0, 0

                      This is after turning down microsteps from 64 to 32 as you recommended yesterday.

                      My 3D Printing blog: http://www.sublimelayers.com
                      Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

                      1 Reply Last reply Reply Quote 0
                      • KeeganBundefined
                        KeeganB
                        last edited by

                        Well, I spoke too soon.

                        Yesterday's print was done via DWC over about 3-4 hours with the USB cord plugged in the whole time.

                        Today I disconnected the USB, connected to DWC, and started a print. before the hot end even finished preheating it has disconnnected and I was unable to reconnect.

                        M122
                        SENDING:M122
                        === Diagnostics ===
                        Used output buffers: 3 of 32 (9 max)
                        === Platform ===
                        RepRapFirmware for Duet WiFi version 1.19.2 running on Duet WiFi 1.0
                        Board ID: 08DDM-9FAM2-LW4SD-6JTF0-3S86N-TLWZX
                        Static ram used: 21176
                        Dynamic ram used: 96168
                        Recycled dynamic ram: 1440
                        Stack ram used: 4048 current, 9068 maximum
                        Never used ram: 3220
                        Last reset 01:43:44 ago, cause: power up
                        Last software reset reason: User, spinning module GCodes, available RAM 4348 bytes (slot 0)
                        Software reset code 0x0003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x00400000, BFAR 0xe000ed38, SP 0xffffffff
                        Error status: 0
                        [ERROR] Error status: 0

                        Free file entries: 9
                        SD card 0 detected, interface speed: 20.0MBytes/sec
                        SD card longest block write time: 75.2ms
                        MCU temperature: min 30.2, current 33.1, max 33.8
                        Supply voltage: min 11.6, current 11.8, max 12.3, under voltage events: 0, over voltage events: 0
                        Driver 0: stalled
                        Driver 1: stalled
                        Driver 2: stalled
                        Driver 3: stalled
                        Driver 4: standstill
                        Date/time: 2017-09-15 19:05:18
                        Slowest main loop (seconds): 0.104980; fastest: 0.000000
                        === Move ===
                        MaxReps: 4, StepErrors: 0, FreeDm: 164, MinFreeDm 144, MaxWait: 962417ms, Underruns: 4, 0
                        Scheduled moves: 422, completed moves: 403
                        Bed compensation in use: none
                        Bed probe heights: 0.021 -0.103 0.041 0.235 0.119
                        === Heat ===
                        Bed heater = 0, chamber heater = -1
                        Heater 0 is on, I-accum = 0.3
                        Heater 1 is on, I-accum = 0.6
                        === GCodes ===
                        Segments left: 1
                        Stack records: 2 allocated, 0 in use
                        Movement lock held by file
                        http is idle in state(s) 0
                        telnet is idle in state(s) 0
                        file is doing "G1 X7.961 Y8.640 E11.0987" in state(s) 0
                        serial is ready with "M122" in state(s) 0
                        aux is idle in state(s) 0
                        daemon is idle in state(s) 0
                        queue is idle in state(s) 0
                        autopause is idle in state(s) 0
                        Code queue is empty.
                        Network state is running
                        WiFi module is connected to access point
                        WiFi firmware version 1.19.2
                        WiFi MAC address 5c:cf:7f:ef:51:6f
                        WiFi Vcc 3.10, reset reason Turned on by main processor
                        WiFi flash size 4194304, free heap 39712
                        WiFi IP address 10.0.1.38
                        WiFi signal strength -44dBm
                        Reconnections 0
                        HTTP sessions: 2 of 8
                        Socket states: 0 0 0 0 0 0 0 0
                        Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                        Artemis
                        Rostock Max v2
                        Orion

                        1 Reply Last reply Reply Quote 0
                        • KeeganBundefined
                          KeeganB
                          last edited by

                          I just came back to my computer and the Safari window that had DWC in it was up, and it had apparently reconnected itself?

                          Artemis
                          Rostock Max v2
                          Orion

                          1 Reply Last reply Reply Quote 0
                          • T3P3Tonyundefined
                            T3P3Tony administrators
                            last edited by

                            Keegan is there a correlation between USB cable plugged in and stability of the connection?

                            www.duet3d.com

                            1 Reply Last reply Reply Quote 0
                            • KeeganBundefined
                              KeeganB
                              last edited by

                              @T3P3Tony:

                              Keegan is there a correlation between USB cable plugged in and stability of the connection?

                              I really have no idea. It was a theory I was testing. After a couple days of disconnects I noticed my first successful 4hr print with 6hr connection time was when I was also plugged in to USB. Then the next day I tried it without the USB and got nearly an immediate disconnect. Then about an hour later the same DWC window in Safari had reconnected on its own?! It's been working and connected since then for nearly 10 hours. (No usb)

                              Artemis
                              Rostock Max v2
                              Orion

                              1 Reply Last reply Reply Quote 0
                              • KeeganBundefined
                                KeeganB
                                last edited by

                                The last two failures both happened within minutes of starting a print. I didn't get the diags for the first failure, but interestingly enough it came back online by itself and worked fine until a few seconds after starting the second print. Here is the M122 after the second print and subsequent AJAX failure. I suspect this will come back online again too, sometime in the middle of the print.

                                M122
                                SENDING:M122
                                === Diagnostics ===
                                Used output buffers: 5 of 32 (13 max)
                                === Platform ===
                                RepRapFirmware for Duet WiFi version 1.19.2 running on Duet WiFi 1.0
                                Board ID: 08DDM-9FAM2-LW4SD-6JTF0-3S86N-TLWZX
                                Static ram used: 21176
                                Dynamic ram used: 96280
                                Recycled dynamic ram: 1328
                                Stack ram used: 4048 current, 9104 maximum
                                Never used ram: 3184
                                Last reset 04:50:44 ago, cause: power up
                                Last software reset reason: User, spinning module GCodes, available RAM 4348 bytes (slot 0)
                                Software reset code 0x0003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x00400000, BFAR 0xe000ed38, SP 0xffffffff
                                Error status: 8
                                [ERROR] Error status: 8

                                Free file entries: 9
                                SD card 0 detected, interface speed: 20.0MBytes/sec
                                SD card longest block write time: 0.0ms
                                MCU temperature: min 35.7, current 35.9, max 36.2
                                Supply voltage: min 11.7, current 11.8, max 12.1, under voltage events: 0, over voltage events: 0
                                Driver 0: stalled
                                Driver 1: stalled
                                Driver 2: stalled
                                Driver 3: stalled
                                Driver 4: standstill
                                Date/time: 2017-09-16 20:04:42
                                Slowest main loop (seconds): 0.003906; fastest: 0.000000
                                === Move ===
                                MaxReps: 4, StepErrors: 0, FreeDm: 221, MinFreeDm 189, MaxWait: 2ms, Underruns: 0, 0
                                Scheduled moves: 2311, completed moves: 2306
                                Bed compensation in use: none
                                Bed probe heights: -0.019 -0.083 -0.078 0.096 -0.127
                                === Heat ===
                                Bed heater = 0, chamber heater = -1
                                Heater 0 is on, I-accum = 0.3
                                Heater 1 is on, I-accum = 0.4
                                === GCodes ===
                                Segments left: 1
                                Stack records: 2 allocated, 0 in use
                                Movement lock held by file
                                http is idle in state(s) 0
                                telnet is idle in state(s) 0
                                file is doing "G1 X25.168 Y2.626 E93.1502" in state(s) 0
                                serial is ready with "M122" in state(s) 0
                                aux is idle in state(s) 0
                                daemon is idle in state(s) 0
                                queue is idle in state(s) 0
                                autopause is idle in state(s) 0
                                Code queue is empty.
                                Network state is running
                                WiFi module is connected to access point
                                WiFi firmware version 1.19.2
                                WiFi MAC address 5c:cf:7f:ef:51:6f
                                WiFi Vcc 3.11, reset reason Turned on by main processor
                                WiFi flash size 4194304, free heap 39392
                                WiFi IP address 10.0.1.38
                                WiFi signal strength -46dBm
                                Reconnections 1
                                HTTP sessions: 2 of 8
                                Socket states: 0 0 0 0 0 0 0 0
                                Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                                Artemis
                                Rostock Max v2
                                Orion

                                1 Reply Last reply Reply Quote 0
                                • dc42undefined
                                  dc42 administrators
                                  last edited by

                                  Thanks. I can't see anything wrong in the M122 report. it's interesting that you have a a reconnection count of 1 indicating that the WiFi module became disconnected from the router and successfully connected again, even though you have a very high signal strength.

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                                  1 Reply Last reply Reply Quote 0
                                  • KeeganBundefined
                                    KeeganB
                                    last edited by

                                    David,

                                    I think I have established a bit of a pattern in my situation. It seems that right at the beginning of every new print, it disconnects. Then sometime after that (I estimate between 15-30mins) it just reconnects itself and is fine from then until I start the next print.

                                    Artemis
                                    Rostock Max v2
                                    Orion

                                    1 Reply Last reply Reply Quote 0
                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      I did a little investigation this morning, and I found that for homing moves (i.e. G1 S1 moves), the maximum step rate possible is many times lower than for ordinary moves. So a high microstepping value can cause MaxReps to get very high during a homing move even if the combination of M350 microstepping and M203 maximum speeds is OK for normal moves. So if your print files have a G28 homing command at the start, that could be why you get a disconnection at the start of a print. The workaround for this particular issue is to use slower homing moves.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                                      1 Reply Last reply Reply Quote 0
                                      • KeeganBundefined
                                        KeeganB
                                        last edited by

                                        I will try slower homing moves. I don't have a separate G28 at the start of my prints, but there is on inside of beg.g that runs (as G32) at the start of all prints.

                                        My micro stepping is 16x

                                        I should add though, that it doesn't necessarily disconnect during the homing move, sometimes it can be a few minutes into the print.

                                        Artemis
                                        Rostock Max v2
                                        Orion

                                        1 Reply Last reply Reply Quote 0
                                        • dc42undefined
                                          dc42 administrators
                                          last edited by

                                          I would not expect you to have this problem with only x16 microstepping.

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                                          1 Reply Last reply Reply Quote 0
                                          • Jareryundefined
                                            Jarery
                                            last edited by

                                            Similar to KeeganB, my board is set to 16x micro stepping (with interpolation).
                                            I also do not have a G28 homing in any of my Gcode but as KeeganB states in my Bed command is a G28 at the start. After that the Gcode has no homing until finished.

                                            My disconnects happen early in a print but unlike KeeganB, mine has never reconnected on its own that I'm aware of.
                                            I have never seen the reconnect count above 0.
                                            Edit: mine don't always happen only near start of a print, just that they are a high chance at start. Mine also disconnects just sitting idle sometime.

                                            I'm about a week away from commissioning a second delta with another duet wifi, based on dc42's large Kossel build. So in a week or so I'll be able to tell if both boards exhibit the same behaviour in my wifi network or if its specific to the one board.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Unless otherwise noted, all forum content is licensed under CC-BY-SA